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David and Lucile Packard Foundation Occupant Survey Report Survey Dates: 4/17/2013 through 4/28/2013 Center for the Built Environment University of California, Berkeley

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Page 1: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

David and Lucile Packard FoundationOccupant Survey ReportSurvey Dates: 4/17/2013 through 4/28/2013 Center for the Built EnvironmentUniversity of California, Berkeley

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1.1 How to Use This Report This report contains a lot of detail about this building. You can use this report in differentways depending on the level of detail you need. The first section, the executive summary, isa high-level overview of the building’s performance. It contains basic metrics by category.Read this section if you need a general understanding of the building’s performance or itsrelationship to other buildings. This section answers ‘how.’ How is the building performingfrom the occupants’ perspective. Section two contains information at the question level. Here you can get specific informationabout the drivers behind the building’s score in a particular category. You can also findinformation about occupant responses to a particular question. This section answers ‘what.’What is contributing to this level of perceived performance? Section three contains information from and about the occupants. This is where you look fordemographic information and information about how occupants use the building. You canalso find comments from occupants in this section. This section answers ‘who.’ Who is usingthe building? One of the most powerful uses of this report is diagnostic. The survey report gives youinformation about what’s going right (or not so right) in your building. With this informationyou can make informed decisions about how to improve your buildings performance.

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1.2 Building ScorecardPerformance of David and Lucile Packard Foundation in core survey categories

AcousticQuality

81%Percentile

0.67Mean Response

60%Satisfied

Air Quality

97%Percentile

2.12Mean Response

92%Satisfied

CleanlinessandMaintenance

95%Percentile

2.25Mean Response

91%Satisfied

Lighting

60%Percentile

1.36Mean Response

76%Satisfied

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Performance of David and Lucile Packard Foundation in core survey categories

OfficeFurnishings

89%Percentile

1.84Mean Response

86%Satisfied

Office Layout

84%Percentile

1.63Mean Response

80%Satisfied

ThermalComfort

96%Percentile

1.27Mean Response

73%Satisfied

Page 5: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

Performance of David and Lucile Packard Foundation in additional survey categories

Daylight

86%Percentile

-0.7Mean Response

20%Satisfied

GeneralSatisfaction-Building

95%Percentile

2.2Mean Response

97%Satisfied

GeneralSatisfaction-Workspace

91%Percentile

1.93Mean Response

93%Satisfied

Glare

21%Percentile

-1Mean Response

18%Satisfied

Page 6: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

2.1 Acoustic Quality

How satisfied are you with the noise level inyour workspace?

Overall, does the acoustic quality in yourworkspace enhance or interfere with your abilityto get your job done?

How satisfied are you with the sound privacy inyour workspace (ability to have conversationswithout your neighbors overhearing and viceversa)?

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You have said you are dissatisfied with theacoustics in your workspace. Which of thefollowing contribute to this problem? (check all that

apply)

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2.2 Air Quality

How satisfied are you with the air quality in yourworkspace (i.e. stuffy/stale air, cleanliness,odors)?

Air is stuffy/stale

Due to the limited number of responses to thisquestion, its chart is not displayed

Air smells bad (odors)

Due to the limited number of responses to thisquestion, its chart is not displayed

Overall, does the air quality in your workspaceenhance or interfere with your ability to get yourjob done?

Air is not clean

Due to the limited number of responses to thisquestion, its chart is not displayed

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Page 9: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

2.3 Cleanliness and Maintenance

How satisfied are you with general cleanlinessof the overall building?

How satisfied are you with general maintenanceof the building?

How satisfied are you with cleaning serviceprovided for your workspace?

Does the cleanliness and maintenance of thisbuilding enhance or interfere with your ability toget your job done?

Page 10: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

You have told us that you are dissatisfied withthe cleaning service provided for yourworkspace. How often do you have significantproblems?

Which of the following contribute to thisdissatisfaction? (check all that apply)

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2.4 Lighting

How satisfied are you with the amount ofdaylight in your workspace?

How satisfied are you with the glare in yourworkspace?

How satisfied are you with the amount ofelectric light in your workspace?

Overall, does the lighting quality enhance orinterfere with your ability to get your job done?

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Which of the following controls do you haveover the lighting in your workspace? (check all that

apply)

You have said that you are dissatisfied with thelighting in your workspace. Which of thefollowing contribute to your dissatisfaction?(check all that apply)

Page 13: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

2.5 Office Furnishings

How satisfied are you with the comfort of youroffice furnishings (chair, desk, computer,equipment, etc.)?

How satisfied are you with the colors andtextures of flooring, furniture and surfacefinishes?

How satisfied are you with your ability to adjustyour furniture to meet your needs?

Do your office furnishings enhance or interferewith your ability to get your job done?

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2.6 Office Layout

How satisfied are you with the amount of spaceavailable for individual work and storage?

How satisfied are you with ease of interactionwith co-workers?

How satisfied are you with the level of visualprivacy?

Overall, does the office layout enhance orinterfere with your ability to get your job done?

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You have said that you are dissatisfied with theamount of space available for individual workand storage. Which of the following contributeto your dissatisfaction? (check all that apply)

Due to the limited number of responses to thisquestion, its chart is not displayed

You have said that you are dissatisfied with theease of interaction with co-workers. Which ofthe following contribute to your dissatisfaction?(check all that apply)

Due to the limited number of responses to thisquestion, its chart is not displayed

You have said that you are dissatisfied with thelevel of visual privacy. Which of the followingcontribute to your dissatisfaction? (check all that

apply)

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Page 16: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

2.7 Thermal Comfort

How satisfied are you with the temperature inyour workspace?

Overall, does your thermal comfort in yourworkspace enhance or interfere with your abilityto get your job done?

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Which of the following do you personally adjustor control in your workspace? (check all that apply)

In warm/hot weather... (check all that apply)

In cool/cold weather... (check all that apply)

In warm/hot weather, the temperature in myworkspace is: (check all that apply)

In cool/cold weather, the temperature in myworkspace is: (check all that apply)

When is this most often a problem? (check all that

apply)

Page 18: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

How would you best describe the source of thisdiscomfort? (check all that apply)

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2.8 Building Features

Considering energy use, how efficiently is thisbuilding performing in your opinion?

Automatic daylight controls

Thermostats

Window blinds

Page 20: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

Private meeting rooms How well informed do you feel about using theabove mentioned features in this building?

Page 21: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

2.9 Daylight

How satisfied are you with your ability to controlthe amount of daylight in your workspace?

Page 22: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

You have said that you are dissatisfied with theamount of daylight in your workspace. Which ofthe following contribute to your dissatisfaction?(check all that apply)

Page 23: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

2.10 General Comments

All things considered, how satisfied are you withyour personal workspace?

How satisfied are you with the building overall?

Please estimate how your productivity isincreased or decreased by the environmentalconditions in this building (e.g. thermal, lighting,acoustics, cleanliness):

Page 24: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

2.11 Glare

Glare from windows

Daylight reflecting on your computer screen

Glare from electric lights

Electric light reflecting on your computer screen

Page 25: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

Glare from bright vertical surfaces (i.e. wallsand partitions)

How satisfied are you with your ability to controlthe amount of glare in your workspace?

Other Sources of Glare (please specify)

Page 26: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

You have said that you are dissatisfied withyour ability to control the amount of glare inyour workspace. Below is a list of factors thatmay contribute to your dissatisfaction. Pleasecheck all that apply. (check all that apply)

Page 27: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

2.12 Personal Workspace Description

Which of the following best describes yourpersonal workspace?

Page 28: David and Lucile Packard Foundation€¦ · Performance of David and Lucile Packard Foundation in additional survey categories Daylight 86% Percentile-0.7 Mean Response 20% Satisfied

2.13 Personal Workspace Location

On which floor is your workspace located?

To which direction do the windows closest toyour workspace face?

In which area of the building is your workspacelocated?

Are you near a window (within 15 feet)?

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3.1 Background

How many years have you worked in thisbuilding?

In a typical week, how many hours do youspend in your workspace?

Which of the following departments do you workin?

What is your gender?

How long have you been working at yourpresent workspace?

How would you describe the work you do?

What is your age?