David Dickson

18. October 1986

HafrenLower Denbigh roadSt Asaphll170ehdavidlukas2001@yahoo.co.ukN.I number JW631775DPersonal ProfileKeen, experienced, Quick learning and hardworking individual with a strong desire to succeed at

any job and progress my career in to new areas.

Key SkillsComputer literate (Excel, Access, Microsoft Word, PowerPoint)

Customer service, admin, cash handling and stock control.Fluent English - Written and SpeakingFluent German - Written and SpeakingBasic Welsh - Written and SpeakingEducation 2003-2005 student At Coleg Llandrillo, Llandrillo Yn RhosNVQ Level 2 in health and hygiene 2009NVQ Level 2 in Service Skills 20102002- 2004 Student at Coleg Llandrillo, Llandrillo Yn Rhos

BTEC in Science First Diploma - Pass Grade1997 - 2002 Pupil at Denbigh High School, DenbighGained 4 GCSE's at C gradeEmployment History

September 2015 –Present Duty manager at the Beefeater Restaurant Whitbread Plc

Running of the shifts whist growing the business and also keeping a safe and pleasant working environment.

To supervise staff and make sure all work is completed to a high standard.To open the pub in the morning and serve breakfast and lock down the pub at night.To make sure that all guests are happy with their food and stay in the hotel.To resolve any issues between staff and management such as hours and payment issues.To assist the management in the day to day running of the pub and contribute any ideas that may help with the continual growth and development of the business. To make sure that the daily banking is done and also fill out all relevant paperwork.To respond to any emails from either Head office of hotel bookings and take action on them.

To make sure that on every third Sunday evening the lines get cleaned when I am on shift.To order stock and make sure that we do not run out of beer wines or spirits also to make sure that the beer cellar is always up and running and adhering to the strict company standards set with regards to cellar management.To supervise that all Health and safety rules are being adhered to by all the staffTo build up a good relationship with the local customers as to ensure they return to us in the future

April 2014 – September 2015Assistant manger in the hungry horse pub PeterboroughRunning of the shifts whist growing the business and also keeping a safe and pleasant working environment.

To supervise staff and make sure all work is completed to a high standard.To open the pub in the morning and serve breakfast and lock down the pub at night.To make sure that all guests are happy with their food and stay in the hotel.To resolve any issues between staff and management such as hours and payment issues.To assist the management in the day to day running of the pub and contribute any ideas that may help with the continual growth and development of the business. To make sure that the daily banking is done and also fill out all relevant paperwork.To respond to any emails from either Head office of hotel bookings and take action on them.To make sure that on every third Sunday evening the lines get cleaned when I am on shift.To order stock and make sure that we do not run out of beer wines or spirits also to make sure that the beer cellar is always up and running and adhering to the strict company standards set with regards to cellar management.To supervise that all Health and safety rules are being adhered to by all the staffTo build up a good relationship with the local customers as to ensure they return to us in the future

November 2012 – April 2014 Holding Manager at 2 pubs in Lindfield and Herstmonceux East Suusex my main duties were:Opening the pub after a prolonged period of closure due to incompetent publicans The day to day running of all pub work including cellar management staff hiring and training and to deal with the local people on a face to face basis

To build the business in accordance with what the local people wanted and to promote and organise special events such as birthday parties, christenings and other larger community based activities I.e. family fun days, BBQ’s and outside music events working closely with other community businesses to promote the Village and the local area.

March 2012 – November 2012 – Waiter at the 4 star Quay hotel.My Main duties include:Keeping up the two rosette standard in the restaurantAdhering to all health and safety rules and regulationsTaking orders at the table and assisting in the hosting of the restaurantSupervision of the newer less experienced staffCreating a warm and welcoming environment for guests and staff alike

January 2012- March 2012 team leader at JDW Finchley roadMy main responsibilities include:To serve the customers when they approach the bar and to assist them in anything they may need for example menu choices and beer recommendations.To keep the bar area clean and tidy.To adhere with the strict company rules with regards to challenge 21 and making sure that my other colleges are also doing this.To up sell at any time to any customer and make them happy with what they have ordered.To make sure that all till transactions are correct and to adhere to company policy with cash handling rules and regulations.To make sure that I am safety aware and that all I do is not in breach of company health and safety guidelines.

March 2010 – January 2012.Retail Assistant managerTo supervise staff and make sure all work is completed to a high standard.To open the pub in the morning and serve breakfast and lock down the pub at night.To make sure that all guests are happy with their food and stay in the hotel.To resolve any issues between staff and management such as hours and payment issues.To assist the management in the day to day running of the pub and contribute any ideas that may help with the continual growth and development of the business. To make sure that the daily banking is done and also fill out all relevant paperwork.To respond to any emails from either Head office of hotel bookings and take action on them.To make sure that on every third Sunday evening the lines get cleaned when I am on shift.To order stock and make sure that we do not run out of beer wines or spirits also to make sure that the beer cellar is always up and running and adhering to the strict company standards set with regards to cellar management.To supervise that all Health and safety rules are being adhered to by all the staffTo build up a good relationship with the local customers as to ensure they return to us in the future

July 2009 – March 2010 Waiter/chef de rang at the Ashdown Park My main duties are:To bring food from the kitchenTo make sure that the food is presentableTo make sure that cutlery is polished

And to keep a safe working environmentTo set up conference rooms to a very high standard ranging from a small meeting room for 2 to 4 people. To having to set up for a wedding for up to and beyond 260 people.To learn about how to deal with large companies and their requests preparing any and all things requested of me. I.e. tea and coffee stations, flip charts, extra pens, pencils and paper.Also projectors and any other items that are required.

January 2009 – July 2009 assistant manager at the BrambletyeMy main duties are:To help in the day to day running of the hotel restaurant and barTo supervise staff and keep the bar area tidyTo do relevant paperwork such as end of day, week and monthTo assist in any training sessionsNovember 2007 - January 2009 bar work at the mad bishop and bear this was my first job with a brewery owned pub.My main duties were:To keep the bar area tidyTo assist in stocking up the bar at the end of my shiftTo keep a good relationship with the staff and customers alikeAnd to do all that was asked of me from the manager

July 2007 – November 2008 bar work and restaurant work at the Pride of Paddington.

This is my first time that I have worked outside my home area and started my ambition to work in either the hotel or pub business and so I have gained much experience here, in dealing with people in a different way also how to be more assertive.

My main duties included:

To serve customers at the bar.To help keep the bar area tidy.

To assist in stock replenishment andDo all other tasks that the manager asks of me.

July 2004 - July 2007 cleaning supervisor

I worked together with an owner of a cleaning company and then also took over part of his rounds employing a number of cleaners as and when I needed to.My main duties were to:Clean offices and building.Make sure there were sufficient staffs on at all times and adhere to all health and safety rules and regulations.

Interests and hobbiesI feel I have been very fortunate in my career path to gain many skills and I have ensured that each role has been fulfilled to the best of my ability. Some of these

include my one month expedition to Nepal. I have had the opportunity to take part in many other trips with the Army Cadet Force and with Duke of Edinburgh where I gained my silver award. I am a keen athlete and pride myself on my swimming and skiing skills. I enjoy being a member of the Royal British Legion

include my one month expedition to Nepal. I have had the opportunity to take part in many other trips with the Army Cadet Force and with Duke of Edinburgh where I gained my silver award. I am a keen athlete and pride myself on my swimming and skiing skills. I enjoy being a member of the Royal British Legion