david morse resume manager merced
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David Morse 530-308-29641434 Ambassador Drive, Reno, NV 89523 [email protected]
Professional Profile
I am a dedicated and experienced Supervisor of Broadband Technicians. I have the proven ability to manage a team of technicians and achieve goals.
Nine years supervising technicians of various skill levels including Headend technicians.
Able to work under pressure situations to troubleshoot and resolve technical problems.
Recruit, hire, train, and evaluate technicians
Familiar with Fiber optics digital transport, Microwave, Satellite, Off- Air,OTN, and Hubs.
FCC Proof of Performance testing. Participate in creating the annual
budget.
Professional Experience
Suddenlink Communications, Truckee, CA1/3/11 to PresentField Services Supervisor
Achievements: Built an all digital Headend and launched advanced services including
Phone, Internet, VOD, HD, and TiVo. Improved system reliability and greatly reduced outages and trouble calls. Improved the quality of installations. Best Safety Audit for a small Market, 2014 Highest Digital and HSD growth for a large Market. 2011 and 2013
Responsibilities:
Supervising 12 technicians of various skill levels including the Headend technicians.
Safety Ensure positive customer experience. Ensure the system reliability and quality. Maintain vehicle fleet, test equipment, tools, etc. Interviewing and hiring Technicians.
Comcast, Stockton, CAConstruction Supervisor
Achievements: Successfully completed an all fiber optic INET project for the City of
Modesto. The project required completing construction to 100 separate sites within six months to avoid a franchise fine of $1,000,000
Effectively collaborated with City, County, State agencies, public utility companies to complete joint projects.
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Page 2 of 2 Constructed and maintained 800 miles of fiber optic cable.
Responsibilities: Safety Supervision of Construction technicians and Design staff. Maintain fiber optic system. Including on call. Commercial construction projects. Supervise the construction contractors.
Comcast, Stockton, CAHeadend Technician
Achievements: Worked in Stockton Headend and other projects.
Responsibilities: Maintain the Headend and hubs.
Comcast, Stockton, CA Fiber Technician
Fiber splicing and documentation during the system upgrade to 860 MHz, HFC.
Installing transmitters, and nodes in the field and the Headend. Supervising the fiber splicing contractors.
Comcast, Stockton, CA System Technician
Maintenance and trouble calls for the Stockton area systems.
EducationCurrently studying for CCNA certification at TMCC, Reno, NVSan Joaquin Delta College, Stockton, CALeadership training at AT&T Broadband, Comcast, and Suddenlink.US Army - Mobile Power generator school, Ft. Belvoir VA.
Certification National Cable Television Institute, Certified Advanced Technician. Heath Kit Electronics, Certified Communications Technician. SCTE, Broadband Distribution Specialist SCTE, Broadband Premises Installer
References
References are available upon request.