David WiseLawrence, KShttps://www.linkedin.com/in/davidwaynewise

(913)269-4261David.W.Wise@mac.com

Configuration Management | Release Management | Change Management | Build Management

Big picture visionary, with expertise in Change, Configuration, Release, and Build Management. Solid understanding of the Software Development Lifecycle, experienced in working with cross-functional groups to successfully deploy software change from Service Transition to Service Operation.

Solution oriented leader with an ability to communicate with stakeholders at all levels.

Career Expertise

Software Configuration Management Configuration Management Database Continuous Integration Team development and training Strategic planning and documentation Conflict resolution ITIL

Release Management Change Management Continuous Delivery Scaled Agile Framework Cross-Functional Teams Requirements analysis SDLC

Professional Experience

Westar Energy, Topeka, Kansas, June 2015 - Present

Release & Configuration Manager

Worked with a Process Transformation team to create and implement a Change Management Process. Including cross-functional team efforts to identify process and technical requirements, QA testing, product demonstrations, training, ITIL best practices, and process documentation.

Led the effort to create and implement a Configuration Management Database. Worked with Enterprise Architects, Production Support, IT Development, IT Security, and IT Infrastructure to identify CI Classes, attributes, relationships, and IT Service Models. Presented functional requirements for CMDB interaction with Change Management, Incident Management, Problem Management, and Request Management.

Created Subversion (SVN) source code repository and training. Conducted onboarding of new applications and converted existing applications from CA Harvest to Subversion.

Develop, document, establish, monitor and enforce a release management process to support cross-domain configuration, integration, testing, completeness and consistency

Work with IT teams across the enterprise to manage software builds, source code repositories, development/test environments, automated deployment, and the overall software release strategy

Create a continuous integration and delivery process through the use of pre/post-commit hooks, Jenkins, MSBuild, Maven, and Apache Ant.

Actively participate in the improvement, training, and communication of release and configuration management processes

Coordinate release program activities designed to provide management, subcontractors and customers with pertinent summary information, key performance indicators (KPIs) and metrics

Gatekeeper to the production environment, ensuring conformance to policies and operational processes/procedures, release integration testing and production validation

Maintain the release management calendar and function as a subject matter expert in release and configuration management

Partner with software engineers to troubleshoot and resolve build/release job failures and environmental issues

Improve software engineer productivity and performance by developing and deploying tools for Build and Release Management

Audit, recommend and implement process, procedures, metrics and tools to improve and increase efficiency of configuration and release processes

Provide training on Release and Configuration processes

Sprint Corporation, Fort Worth, Kansas City, Colorado Springs, Charlotte, 1997 – 2015

Software Configuration Manager (Commissions IT) – Kansas City, Colorado Springs, Charlotte

Established, documented, implemented and enforced a migration process that reduced post implementation defects by 20%. The process

tied revision changes to feature enhancement / break fix requests throughout the SDLC identified upstream / downstream impacts introduced a Change Advisory Board meeting introduced Version Description Documentation linked QA test results to code revisions captured QA and UAT approvals established cross-functional team lead times created an Operational Document repository required product demonstrations between development and Production Support prior to operational

transition

Led source code management transitions 2003 transitioned Commissions IT from PVCS to Telelogic’s CM Synergy / Change Synergy 2014 transitioned Commissions IT from CM Synergy / Change Synergy to Subversion

Coordinated and executed 448 production releases between 2008 - 2014. The 448 implementations encompassed 1638 projects, small enhancements, and break fix resolutions. Organized efforts with cross functional teams in the US, India and Brazil to deliver releases on time and on budget.

Gatekeeper for production migrations to ensure adherence of operational and testing policy Worked with cross-functional groups to identify dependencies, action items, and potential conflicts to

reduce risk during service transition Coordinated and scheduled pre-deployment and production implementations activities Bundled, staged, and deployed weekly releases Identified, documented, and updated all affected Commission IT Configuration Items Maintained integrity of 3 source code repositories containing more than 11,00 objects, averaging 30

parallel projects Led weekly Change Review Board meetings with Development, Business, Testing, Project

Management and Production Support Created release source code baselines, release history transparency, and notified development of

branch code conflicts Provided weekly status reports and monthly metric reports for production migrations and CI incidents Periodically reviewed the Commissions IT implementation process for improvement opportunities

Creation and presentation of training materials for the SDLC migration and change management processes

Commissions IT’s Subject Matter Expert for Configuration Management, Change Management, Control-M, Redmine, TortoiseSVN, HP Service Manager and OpenText Doc storage

Application Developer – Kansas City

Provided 24-hour production support for the Commissions Application UNIX and PL/SQL development Perform Database Data Surgery updates Document Production Support activities and created Commissions Production Support website

Trouble Specialist –Fort Worth

Research and resolve activation, VM, SMS and PRL issues for mobile users Manage ticket assignment to Trouble Specialist centers in Fort Worth and New Mexico Track and report outage trends, prioritize and maintain open / closed ticket metrics

Certifications

ITIL® Foundation Certificate (2011 v3), AXELOS Global Best Practice, License 5475969.20447452Jenkins Certified Engineer, CloudBees, Certificate Number 10297910

Education

BS, Journalism - University of North Texas, Denton, TX