day 2 - reducing your swift operational cost and risk

Reducing your SWIFT

operational cost and risk

SWIFT Benelux Forum

23 April 2015

Katleen Claes – Manager EMEA Technical Services, SWIFT

Sophie Racquet – Cloud Portfolio Product Manager, SWIFT

Michel Desmet – Technical Sales Expert EMEA, SWIFT

Alliance Remote Gateway

(ARG) Alliance Lifeline

Alliance Lite2 Alliance Lite2

For Business Applications Alliance Managed Operations Alliance Remote Gateway

Alliance Lifeline Linux

BNL Forum April 2015 - Reducing your SWIFT operational cost and risk - Confidentiality: Restricted

Agenda

4

Total Cost of Ownership (TCO)


5



6



7



Typical SWIFT Infrastructure High-level overview

Business

Applications Alliance Web Platform

Mid

dle

ware

Alliance Access / Entry VPN

SWIFT Managed

Customer premises

Alliance Gateway

HSM

8

Customer Managed


Alliance Managed Operations High-level overview

Business


Mid

dle

ware


SWIFT Managed

Customer premises

Alliance Gateway

HSM

9

Managed in-house


Alliance Managed Operations High-level overview

Business


Mid

dle

ware


SWIFT Managed

Customer premises

Alliance Gateway

HSM

ARG

Alternative

ARG flavour

10

Customer Managed


11 BNL Forum April 2015 - Reducing your SWIFT operational cost and risk - Confidentiality: Restricted

12

In depth requirements

definition, feasibility

assessment, solution

design and business

case analysis

Service setup and

alignment with best

practices, Service

piloting and

shadowing period

Ongoing delivery of

AMO service

(after go-live and

responsibilities

hand-over)


AMO Deployment

Sourcing analysis

Technical Assessment

Aligning infra. with best practices

Monitoring setup

Failover testing

Shadow testing

AMO live service

Documentation (architecture, SLA, failover procedure)

Documentation (architecture, SLA, failover procedure) Project Management

AMO setup activities


AMO Setup

• Upfront optimisation and setup

• Yearly recurring activities

– Monitoring • Continuous & real-time

– Troubleshooting • As soon as an alert is raised within SWIFT

– Housekeeping • Performed in line with SWIFT Best Practices

– Release & Change Mgmt • SWIFT patches/releases & changes you require

– AMO Service Mgmt • Named point of contact & SLA reporting

Reactive

Management

Proactive

Management


Expert Service Delivery

Outsourceable

Operations (SWIFT Interfaces)

Support System Care AMO

Review system

health

Release

management

Housekeeping

operations

Change

management

Monitoring of

alerts

15

Appetite for Operations Outsourcing

SWIFT Operational Services Portfolio Positioning








Agenda

Connectivity footprint

At your premises

Alliance Access/Entry

SWIFT Cloud

Managed connectivity On-premise

using ARG

At your premises

Alliance Access/Entry On-premise

traditional setup +


Simplify

your on premise infrastructure Alliance Remote Gateway

Applications

Users Alliance Access

Standalone Access

Business

Applications

Alliance Gateway

Alliance Access

Integration

Layer

Your institution Messaging Interface

Alliance Access/ Entry

Connectivity to SWIFT

( Mandatory VPN connection )

Alliance Remote Gateway Overview



Alliance Remote Gateway Key features

Leveraging your

Infrastructure

Simplified connectivity

Hosted by SWIFT

Reduce complexity

Reduce TCO

Full control

Integration capabilities

All messages & file types







Agenda

Resilience

traditional setup

Connect to the SWIFT Cloud

if your infrastructure is not available Alliance Lifeline

Last resort solution?

Resilience setup

with Lifeline

Primary site Backup site SWIFT Cloud

Primary site Backup site


Cost-effective insurance

Increase resilience

Reduce operational &

business risk

All SWIFT

message types and files

At your

premises

HSM Interface

Alliance Lifeline

Primary / backup / DR infrastructure

Browsers

@

Alliance Lifeline

Your connection

Optimize your infrastructure


Alliance Lifeline


Alliance Lifeline Key features

Easy

& cost-effective

Service and support

SWIFT expertise

Always ready

Activate on demand







Agenda

Web Platform SE

Access

Financial / Back-Office Applications

Gateway

SNL

What is SWIFT’s Linux offering ?


Web Platform SE

Access


Gateway

SNL

Red Hat Enterprise

Linux - 64-bit x86

RHEL 5.7 & 6.4

What is SWIFT’s Linux offering ?

Clustering and virtualization

not qualified, but supported

Knowledge base tips

2237576 and 846849


WebPlatform

Access


Gateway

SWIFT supported Operating Systems

SNL

AIX 6.1 AIX 7.1

Windows Server 2008 R2 Windows Server 2012 R2 (in 2015)

Solaris 10 Solaris 11.1

RHEL 5.7 RHEL 6.4


How is Linux adoption going?

• Typically piece-by-piece

• Typically Virtualized

• No issues linked to Linux

• RHEL 6.4 qualified In production

• Access incl. IPLA and Standalone, already 7 ADK components available

• Gateway and SNL

• CREST and TDA since end September 2014

• Web Platform SE

Full portfolio

• Case study under preparation

• Euclid Connector on Linux planned for 2015 Going Fwd


Common challenges

• RHEL as part of the company platform strategy

+ What is the maturity of RHEL usage in the company

+ How ready is the tooling for monitoring and backup

+ Is virtualization deployed at the same time

• Different people involved

+ Changes in procedures, processes and responsibilities

• Regaining trust to manage critical systems in a new environment


OS migration assistance

• Roadmap for Alliance Access / Gateway documents.

• Data export/import tools.

• Restore database across Operating Systems.

+ Migrates the database (to a different or same operating system and/or to a different or same database model (embedded or hosted).

• Parallel license sheets

• Knowledge Base tips

• SWIFT Support

• SWIFT Consulting Services


What’s not available

• Euclid Connector (planned for 2015)

• GUI capability for ADK components on Access (not before end 2015)

• CASmf and MQSA option on Alliance Access (retires end 2014)

• Alliance Web Platform for IBM WAS (retires end Oct 2015)

• Alliance WebStation for Alliance Gateway (retires end 2015)

• Alliance Integrator (retires end 2016)

• Alliance WorkStation for Alliance Access (in maintenance mode)


Customer feedback

• Workload: 3-5 days/system

• System preparation is most time consuming (75% of total workload)

• Alliance migration is rather easy, but requires thorough preparation as well.

• No major issues.

• Cookbook is important

• Stability: no issues

• Performance: Mostly (much) higher vs previous system


day 2 - reducing your swift operational cost and risk

Economy & Finance

swift operational cost

risk confidentiality

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customer managed bnl

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service piloting

best practices

feasibility assessment