day centres case study
DESCRIPTION
Read about the challenges and solutions when cleaning day centres.TRANSCRIPT
The Day centres are designed to meet the needs of local people who require higher levels of support, including;
Mainstream - for people with mild to moderate learning disability
Special Care - for those who need more support than Mainstream
Intensive Support Service (ISS) - for those who need the highest level of support
There are different spaces and facilities within each centre where people can take part in activities tailored to
suit their specific needs.
The cleaning of four community day centres for adults with learning disabilities in the London Borough of
Merton. Comprising the High Park Centre, Eastway Day Centre, The Jan Malinowski Centre and the Pollards
Hill Lunch Club.
Daily cleaning
Window cleaning (internal and external)
Carpet cleaning
Janitorial services
Deep cleaning
High-level cleaning
Providing consistently high standards of cleaning in sensitive, high footfall areas
We provide an empathetic and respectful cleaning team who are specially training to work alongside vulnerable
people including the elderly and those with special needs. The team is on constant stand-by to deal with
unforeseen incidents including food and drink spillages and bodily fluids accidents.
We train our teams to be sympathetic towards clients’ needs and we take great care in managing client
wellbeing and safeguarding against productivity levels to ensure the correct balance is always met.
“I would like to express my delight at the excellent mobilisation process and competent cleaning provided. It has been very
rewarding to see the improvement in standards and thorough monitoring processes you have in place. I am also pleased at
the way a large contract has been successfully implemented in such a short period of time and look forward to a rewarding
working relationship with Julius Rutherfoord.”
Principal Contracts Officer, London Borough of Merton, June 2009