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Day Five: Adjourning

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Page 1: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

Day Five: Adjourning

Page 2: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

Reports on the Service Projects

Teams report on their service projects:

Café at Vine. Family

Resources.

Page 3: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

Team Exercise: Lessons Learned

Return to your Team Room. What lessons did you learn

from the work activity? What lessons did you learn

from the workshop overall? How will this change your

behavior on the job? In future classes? Return to report in one hour.

Page 4: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

Team Reports

What lessons did you learn from the work activity?

What lessons did you learn from the week over all?

How will this change your behavior on the job?

In future classes? Keep, change or drop this

work site???

Page 5: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

Definition of a Team(Katzenbach & Smith)

A team is a small number of people with complimentary skills who are committed to a common purpose,

set of performance goals, and approach for which they hold

themselves mutually accountable.

Page 6: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

Stages of Team Development(Tuckman & Jensen)

Forming Defining goals and tasks, getting

acquainted.Storming

Working through conflict, hostility and strong feelings.

Norming Setting rules, agreeing to processes,

building team cohesion.Performing

Achieving results effectively and efficiently.

Adjourning

Page 7: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

Absence ofTrust

Fear ofConflict

Lack ofCommitment

Avoidance ofAccountability

Inattention to

Results

The Five Dysfunctions of Teams (Lencioni)

Page 8: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

The fast, flat and flexible organization

TWENTIETH CENTURY

Bureaucratic. Multi-leveled. Senior

management will manage.

Many complicated internal inter-dependencies.

TWENTY-FIRST CENTURY Fewer rules. Fewer levels. Senior management

will lead, middle managers will manage.

Minimal internal inter-dependencies.

Adapted from Leading Change by John P. Kotter

Page 9: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

Traits of a Leader (James Kouzes & Barry Posner)

Top Four Qualities of a Leader: 1. Honest / integrity. 2. Forward-looking / vision. 3. Inspiring / energetic. 4. Competence / effective.

Bottom of the list: Independent, Ambitious.

Page 10: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

Thank YOU !

Page 11: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

Program Evaluation

Please complete the Program Evaluation.

Lunch. Celebrate. Thank You !!

Page 12: Day Five: Adjourning. Reports on the Service Projects Teams report on their service projects: Café at Vine. Family Resources

www.QCLCI.com

www.servantleadershipmodels.com

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