dba strategies for a session id: successful e-business suite … · 2020-06-18 · session id:...
TRANSCRIPT
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Session ID:
Prepared by:
Remember to complete your evaluation for this session within the app!
appsTechDBA Strategies for a Successful E-Business Suite Upgrade
05 March, 2018
James J. Morrow
Sr. Oracle Applications DBA
BlueStone Solutions Group, Inc.
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James Morrow
• Oracle Applications DBA
• BlueStone Solutions Group, Inc.
• 22+ years as an E-Business Suite DBA
• 24+ years as a Unix/Linux Administrator
• E-Business Suite versions 9.4.2 through R12.2.7
• Oracle RDBMS 7.0.16 through 12.1.0.1
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Upcoming Sessions at Collaborate
• Sun, April 22 @ 1:45pm – OAUG SysAdmin SIG (#10223) – Breakers B
• Wed, April 25 @ 11:00am – OAUG Cloning Panel – Breakers B
• Wed, April 25 @ 1:15pm – E-Business Suite DBA Best Practices (#10155) –
Breakers C
• Thur, 4/26 @ 9:45am – Anatomy of an EBS Platform Migration (#10156) –
Breakers C
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OAUG Membership
• The OAUG is the world’s largest education, networking and advocacy forum
for Oracle Applications users.
– Get the answers you need to get ahead
– Network with Oracle Applications users and experts
– Influence Oracle
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Shine with the OAUG
• Get the most from your networking and education at conferences.
• Find networking opportunities at and after Conferences like OpenWorld and
COLLABORATE.
• Save time and money with OAUG resources
created by Oracle Applications users and experts.
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OAUG Insight Magazine
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Thousands of Solutions in One Place
The Conference Paper Database
– White papers and presentation
slides from past COLLABORATE
OAUG speakers.
– Search by topic, product or year
to find the resources relevant to
you.
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OAUG ProTip: Take 5
• Bite-sized learning
available in 15 short
videos.
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Connect with Peers
and Experts
• Geographic and Special
Interest Groups
• Membership Directory
• Social Media Pages
• Conferences
• The OAUG Emerging
Leaders Forum
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Sample OAUG Member Resources
• Download a recorded webinar
• A copy of OAUG Insight magazine
• Enter to win a $25 Amazon gift card
www.oaug.org/illuminate
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Illuminate your Path
• Join the OAUG • $965/year for companies that are Licensed Users of Oracle
Applications. Includes full access to all resources for all employees.
• $1945/year for companies that provide products or services to enhance Oracle Applications. Includes full access to all resources for all employees.
“Less expensive than a few hours of consulting.”
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Connect With the OAUG at COLLABORATE
• Visit the OAUG in booth 1335
• Discover how OAUG members shine
• Illuminate your path to success
• Talk to Customer Support Council reps
• Polish your online image with free LinkedIn consulting and professional head
shots
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Release Information
and Support
Timelines
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E-Business Suite Releases(April, 2017)
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Support Timelines(April, 2017)
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Database Patch Set Release Roadmap [MOS 742060.1] (April, 2017)
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Database Support Changes (12.1)
Database 12.1
Premier Support through July 31, 2018
Extended Support through July 31, 2021
Extended Support Fee Waived through July 31, 2019
SOURCE: E-Business Suite Technology Blog, February 8, 2017
https://blogs.oracle.com/stevenChan/entry/db121_extfee
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Database Support Changes (11.2)
Database 11.2
Premier Support expired July, 2015
Extended Support through December 31, 2020
Extended Support Fee Waived through December 31, 2018
SOURCE: E-Business Suite Technology Blog, February 7, 2017
https://blogs.oracle.com/stevenChan/entry/db112_extfee
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The Toolkit
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The Toolkit: Client Connectivity
VNC Client
• RealVNC
• TightVNC
• MobaXTerm
• Linux running in a VirtualBox VM
X-Windows
• Reflection X
• Hummingbird Exceed
• MobaXterm
• Linux running in a VirtualBox VM
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The Toolkit: Client Connectivity
SSH Client
• PuTTY
• SecureCRT
• OpenSSH
• MobaXterm
• Linux running in a VirtualBox VM
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The Toolkit: Server-Side
Generally available in most Unix/Linux systems
• VNC Server
• GNU Screen
• ASCII Web Browser (Links, Lynx)
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The Toolkit: Documentation
Screen Capture Tool
• Windows Snipping Tool
• Greenshot
• TechSmith SnagIT!
Word Processor/Spreadsheet
• Microsoft Office
• OpenOffice
• LibreOffice
Project Planning Tool
• Microsoft Project
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Big Picture Planning
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Big Picture Planning
• Operating System Upgrade?
• Database Upgrade?
• Platform Migration?
• New Hardware?
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Big Picture Planning
• Customizations
– Inventory all of your customizations
– Start with NO! Make the business units re-justify EVERYTHING.
– Pay CLOSE attention to the R12.2 Development Standards
• Your developers have been “getting away with it” so far… R12.2 will punish you if you
don’t follow the standards! Things. Will. Break.
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Big Picture Planning
• External Integrations
– Discoverer
– OBIEE
– Single Sign-on
– SOA
• Printing
– Migrate all to PASTA Universal Driver
– Check Printing Solutions
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Big Picture Planning
• Read Only Users
– Security problem
– Back Door that leads to unauthorized “mission critical” applications
– Replace with NAMED database users that have SPECIFIC grants
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Research, Research,
Research
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Research, Research, Research
• EBS Fresh Install generally simpler than Upgrade
• What components to install?
• What components need to be upgraded/patched after installation?
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Research, Research, Research
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EBS R12.2 Upgrade
Decision Process
Flowchart
MOS 1585857.1
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No Job is Finished
Until
the Paperwork is
Done
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No Job is Finished Until
the Paperwork is Done
Four documents for each iteration of the upgrade project:
• Patch Spreadsheet (Microsoft Excel)
• Project Plan/Gantt Chart (Microsoft Project)
• Upgrade Runbook (Microsoft Word)
• Upgrade Transcript (Microsoft Word)
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No Job is Finished
Until
the Paperwork is
Done – Patch
Spreadsheet
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No Job is Finished Until
the Paperwork is Done:
Patch Spreadsheet
• Used to plan, sequence, and group patches applied during the upgrade
process.
• Useful for planning merges and for checking/documenting prerequisites.
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No Job is Finished Until
the Paperwork is Done:
Patch Spreadsheet
Database & Tools (opatch) portion
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No Job is Finished Until
the Paperwork is Done:
Patch Spreadsheet
E-Business Suite Portion (adpatch) portion
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No Job is Finished Until
the Paperwork is Done:
Patch Spreadsheet
Columns:
• Merge Name
• Merge Order
• Patch Number
• Patch Name
• Type
• Size
• Date Released
• Description
• MOS Note(s)
• Disposition
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No Job is Finished Until
the Paperwork is Done:
Patch Spreadsheet
About that prerequisite column:
• All (or all major) prerequisite patches listed
• Prerequisites that are already satisfied crossed out
• Prerequisites that will be applied as part of this process are in red and should
appear on the patch list
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No Job is Finished
Until
the Paperwork is
Done – Project
Plan/Gantt Chart
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No Job is Finished Until
the Paperwork is Done:
Project Plan/Gantt Chart
• Only using to plan the DBA tasks
• Focusing on the Blackout Window
• Generic resources (“DBA” “Functional” “Developer”)
• 24 hour calendar
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No Job is Finished Until
the Paperwork is Done:
Project Plan/Gantt Chart
Used for
• Sequencing Tasks
• Planning Dependencies
• Determining which tasks can be performed “out of band”
• Estimating Timing
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No Job is Finished
Until
the Paperwork is
Done – Upgrade
Runbook
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No Job is Finished Until
the Paperwork is Done:
Upgrade Runbook
• Have a serviceable MS Word style template (simple headers, indicate where
each step should be performed)
• First Iteration Runbook
– Build (somewhat) in advance
– Lay out the major tasks
– Use this to create your Transcript
• Runbooks for subsequent iterations created from the Transcript of the
previous iteration
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No Job is Finished
Until
the Paperwork is
Done – Upgrade
Transcript
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No Job is Finished Until
the Paperwork is Done:
Upgrade Transcript
• Upgrade Transcript built using the Runbook as a starting point
• Record command syntax
• Record start/stop times
• Record any errors encountered
– Including portions of log files
– Keep track of solutions tried, SR’s, MOS research
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No Job is Finished Until
the Paperwork is Done:
Upgrade Transcript
Sample Transcript
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No Job is Finished Until
the Paperwork is Done:
Upgrade Transcript
• Use transcript to create runbook for next iteration
– Re-sequence tasks
– Add steps to avoid errors from previous iteration
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Practice, Practice,
Practice
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Practice, Practice, Practice
• NOT LESS THAN FOUR (4) ITERATIONS
• Use an early iteration to produce project instances and clone from that
• Subsequent iterations may not all need to be used by the project
• Use the iterations to test your Runbook and refine your process
• PASS1 Transcript becomes PASS2 Runbook
– Lather, rinse, repeat.
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Practice, Practice, Practice
• Perform a “dry run” (PROD-1) iteration
– Close to go-live
– Use a recent clone of the source
– Patch list finalized
– On target hardware (if possible)
– Exercise/Test your Runbook
– Establish timings
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The Big Event
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The Big Event
• Upgrade on new hardware if possible
– Allows you to leave the source untouched
• Plan your outage
– One DBA vs. Working in shifts
– Make sure building is prepared (power, lights, HVAC)
– Have something to keep you occupied/awake
– Wear comfortable clothes
– Bring snacks
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The Big Event
• Communicate!
– Simple Status Email Template
– Periodically send to key project personnel (or distribution list)
– List major milestones
– Don’t advertise times in the status email
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Session ID:
Remember to complete your evaluation for this session within the app!
appsTech
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