dcr voice --analysis

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1 © Nokia Siemens Networks DNO Optimization Processes / JC Ejarque DROP CS VOICE Analysis Failure counters

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    1 Nokia Siemens Networks DNO Optimization Processes / JC Ejarque

    DROP CS VOICE AnalysisFailure counters

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    2 Nokia Siemens Networks RANOP2 - M2/January 2011

    RAB Reconfiguration Actions

    (Reconfigure RAB resources in RNC, BTS, Transport)

    BTS

    UE RNC CN

    RRC: Radio Bearer Setup

    RAB SETUP phase

    (Resource Reservation in RNC, BTS, Transport)

    RAB ACCESS phase

    (RNC waits for Reply from UE)

    RRC: RB Setup Complete

    RABSetuptime

    RRC: RB Reconfiguration

    RANAP: RAB Assignment Response

    RANAP: RAB Assignment Response

    Release RAB resources in RNC, BTS,

    Transmission

    RRC Connection Active Phase, UE-CN Signalling

    RANAP: RAB Assignment Request

    RANAP: RAB Assignment Response

    RAB ACTIVE phase

    (User Plane Data Transfer)

    RANAP: RAB Assignment Request with IE: RAB reconfiguration

    RRC: Radio Bearer Release

    RRC: RB Reconfiguration Complete

    RANAP: RAB Assignment Request with IE: RAB Release

    RRC: Radio Bearer Release Complete

    RABHolding

    Time

    RAB SETUPfails if some of the needed resources (RNC, BTS, AIR,

    Transport) are not available. When an RAB setup failure occurs the

    RNC sends a RANAP: RAB ASSINGMENT RESPONSE message tothe CN with an appropriate failure cause

    RAB ACCESSfails if the UE replies with an RRC: RADIO BEARER

    SETUP FAILURE message or the connection cannot be established in a

    give time. When a RAB access failure occurs, the RNC sends a

    RANAP: RAB ASSINGMENT RESPONSE message to the CN with an

    appropriate failure cause. Immediately after this, the RNC sends also a

    RANAP: IU RELEASE REQUEST to the CN and waits for RANAP: IURELEASE COMMAND message

    RAB ACTIVEfails when an interface related (Iu, Iur, Iub, or Radio) or

    RNC internal failure occurs, and the failure causes the release of the

    RAB connection.

    If the UE has more than one RAB connection and the failure is not so

    critical that it would lease to an RRC Connection drop, only the failedRAB connection is released. The RNC sends a RANAP: RAB

    RELEASE REQUEST message to the CN and waits for a RANAP: RAB

    RELEASE COMMAND or RANAP: IU RELASE COMMAND from CN

    Otherwise, both the RRC connection and RAB connection (s) are

    released. The RNC send a RANAP: IU RELASE REQUEST message to

    the CN and waits for a RANAP: IU RELEASE COMMAND MESSAGE

    from the CN

    RAB Access failures are not

    so CommonRAB Setup & Access and Active

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    RETAINABILITY CONCEPT

    DNO Optimization Processes / JC Ejarque

    Retainability is the ability of a service to be keptonce it was accessedunder given

    conditions for a requested period

    of time. In other words, it is the probability that a service, once obtained, will continue to be

    provided under given conditions for a given time duration.

    Target is to get a 100% Retainability, i.e., all connections maintained until their normal release.

    Poor Retainability is typically due to

    Handover performance (soft/softer/Iur/IFHO/IRAT) and missing neighbor cell

    UL/DL imbalance

    Incorrect parameter settings (power, admission, release)

    Congestion

    Radio environment impact (corner effect, fast Ec/No drop, Pilot pollution, etc)

    Node Hardware/Software failure

    Iub (E1s) Congestion

    Retainability is to be monitored independently for the different RAB types (e.g. Speech, CS

    Video, PS Interactive R99, PS Interactive HSDPA, etc.) as in certain situations only one of the

    RAB types will be affected.

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    Retainability Rate - RR (%)

    DNO Optimization Processes / JC Ejarque

    Based in statistical counters, it is possible to count every time a RAB is normally

    released, e.g.:

    Call ended by UE or user control

    (user generates a disconnect towards the CN or UE Signaling Connection Release)

    Call ended because of any problem or action on the other part

    (the monitored user receives a disconnect from the CN)

    Connection ends because of user inactivity (PS calls only)

    Connection ends because the call is successfully transferred to another system

    (IRAT handover)

    and abnormally released (= DROP):

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    RETAINABILITY -II

    DNO Optimization Processes / JC Ejarque

    Normal Releases (of NSN Packet Call) counters are updated, for example,

    due to inactivity or RAB release. Thecounters are also updated in case of outgoing SRNC relocations, outgoing

    Inter-RNC hard handovers, Inter-System hard

    handovers, and state transitions to DCH (0/0)/FACH/PCH.

    Abnormal (=Failure) Releases (of NSN Packet Call) counters are updated incase of Radio Link failures, preemption

    and RT over NRT. In case of RL failure, all radio links go out of sync state during

    a packet call, and as a consequence,

    the dedicated user plane allocation is released and the call is dropped into the

    Cell_FACH or Cell_PCH state. The counter for

    other failures is updated when a packet call is released due to some other

    failure cause than a radio link failure, pre-emption, or

    RT over NRT

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    PERFORMANCE ANALYSIS

    DNO Optimization Processes / JC Ejarque

    RADIO: Radio coverage issues:

    Uplink problems

    Downlink problems

    BTS: Mobility issues:

    Handover failures

    Missing neighbor relationsIRAT/IF handover issues

    PRE-EMPTION: Capacity issues

    Other faults (Iu, Iur, UE, Unspecified Errors, RNC).

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    PERFORMANCE ANALYSIS--II

    DNO Optimization Processes / JC Ejarque

    Radio Coverage Issues

    Any condition related to the radio links propagation that can lead to lose the radio

    synchronization either from the UE

    side (DOWNLINK) or from the Node B side (UPLINK).

    Typically the problem is due to high path loss and/or interference.

    Typical reasons for uplink problems:

    High pathloss: UE is too far from the site or the propagation is blocked by

    obstacles. This condition could be checked by

    evaluating some environment indicators

    High UL interference: the RBS cannot receive the UE because of high UL

    interference. This condition can be checked by UL RSSI monitoring counters

    :

    .

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    Downlink problem

    DNO Optimization Processes / JC Ejarque

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    COVERAGE INDICATORS

    DNO Optimization Processes / JC Ejarque

    Primary Straight Indicators

    CPICH RSCP (the signal strength of the pilot channel) Samples at low level (

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    CPICH_ECNO_CLASS

    DNO Optimization Processes / JC Ejarque

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    Mobility Issues

    DNO Optimization Processes / JC Ejarque

    Mobility IssuesThis Intrafrequency HO, Interfrequency HO (IFHO) and IRAT HO, in those aspects with

    impact in Retainability:

    Soft/Softer Handover failures

    Missing neighbor relations

    IRAT Handover failures

    IF Handover Failures

    When UE in connected mode moves within a WCDMA carrier it should always stayconnected with the best cells,

    otherwise:

    The downlink connection quality will deeply decrease because of the interference of the

    strongest (non-used) cell. (Each

    cell acts as interferer for the others)

    The UE shall generate high UL interference in the closest (non-used) cell.

    NODEB

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    Soft/Softer Handover Failures

    DNO Optimization Processes / JC Ejarque

    Most common reason to have handover failure is because the target cell cannot

    accept incoming call due to admission block or failure in other resources allocationfailure (e.g. transport or DL channelization code).

    Also the RL Setup or RL Addition procedures may fail (NBAP Radio link Setup

    Failure / NBAP Radio link Addition Failure received) or the Active Set

    Update procedure fails (RRC Active Set Update Failure received) or Active Set

    Update procedure times out in the UE.

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    IF Handover Failures

    DNO Optimization Processes / JC Ejarque

    Inter-Frequency HOs are also hard handovers. Also here the

    possibilities are: the UE succeeds in handover to the target carrier

    (Successful IF HO)

    the UE fails in getting the target carrier and comes back to the original

    carrier (IF HO Failure)

    A correct definition of neighbors is critical for both IRAT and IF HO.

    For IF HO the Neighbors definition could be even more difficult:

    Isolated or border second layer cells could have a very large and

    unpredicted coverage extension because they are not

    limited by the surrounding

    On the other hand the target WCDMA cells will be only available in thearea where they are the best, in other positions they will be really

    interfered and cannot be used

    the UE fails in getting the target carrier and also fails to get back to the

    original carrier (lost call = IF drop)

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    RAB SETUP PHASE

    DNO Optimization Processes / JC Ejarque

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    RAB Success Ratio (Drop call rate)

    Call is dropped if one (or more) of the following RAB, RB or RL, drops.

    PS call drop is different than the other call type drops, RAB service canstill exits even if the RB and/or RL drops

    Poor RAB success ratio could be reason of coverage or interferenceissues, SHO problems, missing neighbour, inter RNC problems, just tomention some

    Call Drop rate (CDR) is calculated based on RAB activation failures, it canbe defined separately for different services

    Normal RAB releases are taken into account

    Drops during the signalling are not included

    RNC_231d RAB success ratio, AMR

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    Call Drop Analysis OverviewTop (N) drops

    Cell and its Neighbour

    Cells availabilityAlarms/Tickets

    Configuration &

    Parameter audit

    SHO

    Success

    Rate 40 %

    ISHO

    Success

    Rate < 90%

    RF and ISHO neighbour

    optimisation

    3G cell covers

    over a

    coverage hole?

    3G cell at inter-

    RNC border ?

    Wrong reference clock

    (10MHz tuning)

    No cell found

    ratio > 90 %

    and enough

    ADJG

    2G Cell Doctor

    2G Investigation : TCH

    blocking or TCH seizure

    failure (interference)

    NO

    YES

    YES

    YES

    NO

    YES

    NO

    YES

    YES

    SHO

    ISHO

    Top

    issues

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    Call Drop analysis

    1. Check high call drop cells and its neighbouring cells of any faulty alarms

    2. Identify call drop root cause failure distribution and main failurecontributor (radio, Iu, BTS, Iur, MS, RNC)

    3. Check SHO KPI if performance < 90% ( leads to radio failure) Check if cells are at RNC border (check Iur capacity and SRNC relocation

    problem)

    Detect badly performing neighbours using HO success rate per adjacencycounters (M1013)

    High incoming HO failure rate in all ADJS check sync alarms

    Assessing neighbor list plan and visualization check with map

    Evaluate HO control parameters and trigger threshold

    4. Check ISHO KPI if RT ISHO < 90% or NRT < 80% (leads to radio

    failure) Check missing neighbour (M1015), GSM frequency plan neighbour RNC andMSC database consistency audit, check alarm of reference clock in 3G or in2G, check 2G TCH congestion

    Check RRC Drop ISHO RT / NRT

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    18 Nokia Siemens Networks RANOP2 - M2/January 2011

    Call Drop analysis

    5. Detecting DL or UL path loss problem if RAB drop due to radio (dominant call

    drop cause > 50%) Check ASU failure rate (UNSUC_ASU) which link to NO RESPONSE FROM

    RLC

    Check Call reestablishment timer -> T315 (rec.10s)

    Ecno distribution for bad coverage issue (M1007C38-M1007C47)

    6. Check core network parameter setting if RAB_ACT_FAIL_XXX_IU

    Check SCCP SGSN/RNC IuPS Tias/Tiar if RAB_ACT_FAIL_BACKG_IU

    7. If high RAB_ACT_FAIL_XXX_BTS

    Check if any BTS faulty alarm (7653 cell faulty alarm) If no alarms, COCO detach/attach

    8. If high RAB_ACT_FAIL_XXX_MS

    Check physical channel reconfiguration failure rate (IFHO, ISHO, code optimisation)

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    RAB & RRC Active Failures

    RAB and RRC active failure reasons:

    RNC Internal BTS

    UE

    Radio Interface

    Iur

    Iu

    Ciphering

    Integrity check

    RAB and RRC normal release:

    RAB active complete

    Pre-emption

    SRNC Relocation HHO, ISHO, GANHO

    Unspecific error in CN

    UE RNC

    RAB Assignment Request (setup)

    CORE

    Radio Bearer Setup

    RAB Assignment Response

    Radio Bearer Setup Complete

    RAB Assignment Request (release)

    Iu Release Command

    RAB Assignment Response

    Iu Release Request

    RANOP2 - M2/January 2011

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    R5 : RAB active failures - Voice

    DNO Optimization Processes / JC Ejarque

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    FINAL IMP COUNTER

    DNO Optimization Processes / JC Ejarque

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    DROP CS VOICE :MAJOR COUNTER

    For the RAB Active phase, the majority of failure causes are:

    RAB Active Fail due to Radio

    Basically refers to coverage issues. L1 Synchronization needs to be verified.

    Check Ec/No distribution for bad coverage. SHO and ISHO KPI to be verified

    Assessing neighbor list plan and visualization check with map.

    Check for missing neighbours, GSM frequency plan, neighbour RNC and MSCdatabase consistency audit,

    check alarm of reference clock in 3G or in 2G, check 2G TCH congestion.

    Measures to improve coverage such as RF tuning or parameters fine-tuning can becarried out.

    RAB Active Fail due to UEMeasure Physical Channel Reconfiguration Failure Rate

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    Thank you

    DNO Optimization Processes / JC Ejarque