#ddtt meetup #7 amsterdam - results on the state of the dutch cro industry survey

47
#DDTT - Ton Wesseling - Online Dialogue - @TonW

Upload: webanalisten-nl

Post on 22-Jan-2018

184 views

Category:

Marketing


2 download

TRANSCRIPT

Page 1: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 2: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

September 9th, 2017

Page 3: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 4: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 5: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 6: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

http://anali.st/croresults2017

Page 7: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

480survey starts

Page 8: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

142completed the full survey

and are running CRO activities

Page 9: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Small (30%) Medium (35%) Large (35%)

Company size

Page 10: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Brand side (69%)

Brand / Agency

Page 11: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Specialist (71%)

Specialist / Manager

Page 12: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 13: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Average age: 34,5

Page 14: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

3years, average CRO experience

brand side

Page 15: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

4years, average CRO experience

agency side

Page 16: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

11years, work experience

Page 17: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 18: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Team (65%)

CRO Team or just 1 person

Page 19: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

6experiments started per month

(brand side)

Page 20: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

71/2 experiments started per month

(agency side)

Page 21: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

CRO research Sometimes or never

Often or Always

Page 22: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

41%winning experiments

(brand side)

Page 23: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

44%winning experiments

(agency side)

Page 24: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Implemented < 2 months (52%)

Winning experiments implemented within 2 months:

Page 25: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Companies (32%)

25% or less winners implemented within 2 months:

Page 26: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

25%more implementations

when working with an agency

Page 27: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Brand side (54%)

Experiments prioritization methodology

Agency side (85%)

Page 28: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Brand side (46%)

Centralized storage of insights from experiments

Agency side (65%)

Page 29: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Brand side (46%)

Workflow tool for running experiments

Agency side (65%)

Page 30: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Workflow tools

Page 31: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 32: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 33: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Experimenting is more than getting things done,

it’s about user insights

Page 34: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

A/B-test tools

Page 35: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 36: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 37: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 38: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Fast growing this year: (prediction based on survey)

Optimizely, Google Optimize, Custom build

inhouse solutions, Convert and AB Tasty

Page 39: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

It’s not about the tool, it’s about the people that use the tool

(and get those winners implemented!)

Page 40: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

3.7out of 5

is the highest score on tool happiness…

Page 41: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

28%is also using

their A/B-test tool for personalization

Page 42: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

We will be repeating this research every 6 months!

Page 43: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Thank you http://anali.st/croresults2017

Page 44: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 45: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

September 9th, 2017

Page 46: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

Page 47: #DDTT meetup #7 Amsterdam - Results on the state of the Dutch CRO Industry survey

#DDTT - Ton Wesseling - Online Dialogue - @TonW

The next

October 10th, 2017