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BHARAT SANCHAR NIGAM LIMITED (A Govt. of India Enterprise) E-Tender for providing services for Building Caretaking / Station Upkeeping of temporary nature in North Zone under the control of DE TM Kannur and DE TM Kozhikode Tender No: PGMM STR ENK/RPC/Tender Services-HSK /2018-19/ 10 dtd 25.05.2018 Total No of Pages: 36 Name of the Bidder : Address of the Bidder : Contact Phone Nos. 1. Land line : 2. Mobile : Email ID : Particulars of Payment: Certified that Tender document contained ……….pages only. Signature of Bidder :

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Page 1: DE TM Kannur and DE TM Kozhikodetender.bsnl.co.in/bsnltenders/bsnltender/download.jsp?download=HSK... · Deshabhimani Road, Kaloor, Kochi-17 for Providing services for Building Caretaking

BHARAT SANCHAR NIGAM LIMITED (A Govt. of India Enterprise)

E-Tender for providing services for Building Caretaking / Station Upkeeping of temporary nature in North Zone under the control of

DE TM Kannur and DE TM Kozhikode

Tender No: PGMM STR ENK/RPC/Tender Services-HSK /2018-19/ 10 dtd 25.05.2018

Total No of Pages: 36

Name of the Bidder : Address of the Bidder : Contact Phone Nos. 1. Land line : 2. Mobile : Email ID : Particulars of Payment: Certified that Tender document contained ……….pages only. Signature of Bidder :

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BSNL Tender

Page 2 of 36

TABLE OF CONTENTS

Section Description Page No.

I Notice Inviting Tender 3-4

II Guidelines and Instructions to the Tenderer 5-15

1. Introduction

2. Eligibility Criteria

3. Sale of Tender document

4. General conditions

5. Earnest Money Deposit

6. Guidelines for filling up the tender document

7. Financial bid - Prefixed Rate

8. Financial bid – Incidental Charges

9. Two stage Bid submission procedure

10. Submission of tenders

11. Tender Evaluation and acceptance of tender

12. Validity period for acceptance of tender

13. Power of Attorney

14. Cost of bidding

15. Period of tender

16. Security Deposit

17. Signing of the service agreement

18. Documents to be submitted before work

19. Penalties/ Liquidity Damages

20. Legal Jurisdiction

III General Terms and Conditions 16-19

1. Definitions

2. Insurance

3. Sub-letting

4. Refunds of EMD/ Security Deposits

5. Indemnities

6. Termination of the contractor

7. Demise of the contractor before fulfilling the service Agmt

8. Responsibility of the service provider

9. Clarification of bids

10. Right to accept any bid and to reject any or all bids

11. Disputes and Arbitration

12. Set Off Clause

IV Description of Work 20-21

V Information about the Tenderer 22

VI e-Tendering instructions 23-27

VII Financial Bid/ Quotation 28-30

VIII Proforma for Service Agreement 31-32

IX Certificate regarding Non-Participation of Relative of BSNL 33

X Vendor Details- Form for online payment 34

XI Check List to be filled by the tenderer 35-36

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BSNL Tender

Page 3 of 36

SECTION-I

NOTICE INVITING TENDER

No. PGMM STR ENK/RPC/Tender Services-HSK/2018-19/10 dated 25.05.2018

E-Tenders in the prescribed form from Registered Service Agencies are invited by

the Divisional Engineer (ENGG), O/o Principal General Manager Mtce, STR,

Deshabhimani Road, Kaloor, Kochi-17 for Providing services for Building Caretaking /Office upkeeping in North Zone under the control of DE TM Kannur and DE TM Kozhikode for a period of one year.

Tender Documents available for

download

: From 25.05.2018 to 16.06.2018

Last Date & Time for receipt of

Online submission of Bid

11:00 Hrs of 18.06.2018

Last Date & Time for Physical

submission of Bid

: 14:00 Hrs. of 18.06.2018

Date and Time of opening of

Tender

: 14:30 Hrs. of 18.06.2018

Venue for physical submission of

tender/ Venue for opening Tender

: O/o Divisional Engineer (TM)

IIIrd Floor, Telephone Bhavan, Kannur

Pin: 670001

Tender forms can be downloaded from the website https://

www.tenderwizard.com/STRBSNL. Payment towards tender cost is a non-refundable

amount of Rs.590/-(Rupees Five hundred and Ninety inclusive of 18% GST) in person for

each tender by way of crossed Demand Draft taken on or after the date of issue of this

tender notification, drawn on any Nationalized Bank and payable at Ernakulam and in

favour of Accounts Officer(C&C), O/o PGMM, STR, BSNL, Ernakulam. Bidders shall

watch this site http://www.tender.bsnl.co.in (Select STR circle) for

clarification/corrigendum if any that may be posted and will ensure the same to be included

before the submission of tender document.

भारत संचार निगम निनमटेड

(भारत सरकार का उध्यम)

BHARAT SANCHAR NIGAM LTD. (A Govt. of India Enterprise)

दनिण दूरसंचार िेत्र,एरणाकुिम

SOUTHERN TELECOM REGION, ERNAKULAM

प्रधाि महाप्रबंधक अिुरिण का कार्ाािर्

O/o Principal General Manager Maintenance

मईक्रोवेव से्टशि नबल्डंग

Microwave Station Building

देशानभमािी रोड, किूर एरणाकुिम Deshabhimani Road

Kaloor, Ernakulam – 682017

Ph: 0484 2409700, Fax:0484 2409651

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Page 4 of 36

Details of “Unit-wise” services in the North Zone along with estimated cost and EMD is as

given below:

Sl.No Name & address of the Division(Unit)

Service details for each Service Unit

No.of services required

Estmated cost

EMD Amount

1 Divisional Engineer,Transmission maintenance, Kannur

Station upkeep at DTS Payyannur/ DTS Nileswar/ DTS Uppala/DTS Kasargod

4 6,36,083 15,950

2

Divisional Engineer,Transmission maintenance, Kozhikode

Building upkeeping at DTS Kozhikode and MW Kozhikkode

1 1,86,940 4700

Payment towards EMD can be paid by way of crossed Demand Draft taken

on or after the date of issue of this tender notification, drawn on any Nationalized Bank and

payable at Ernakulam and drawn in favour of Accounts Officer(C&C), O/o PGMM, STR,

BSNL, Ernakulam . Both the Demand Drafts towards the payment of tender cost and EMD

should be uploaded in portal along with the tender.

The intending bidder shall get registered with M/s ITI Ltd. by making online

payment of required amount with registration particulars. For details kindly visit the website

https://www.tenderwizard.com/STRBSNL or contact DE (Engg), O/o PGMM STR BSNL,

MW station, Kaloor, Ernakulam.

(End of Section-I, Notice Inviting Tender)

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BSNL Tender

Page 5 of 36

SECTION – II

This section describes “the important instructions and guidelines in understanding

and filling up this tender”. This section forms part of the “Terms & Conditions” for this

tender

1) INTRODUCTION :

The Southern Telecom Region (STR) is a unit of Bharat Sanchar Nigam Limited

(BSNL), a Govt. of India Enterprise providing long distance telecom connectivity. The

above tender for providing services for Building Caretaking / Station Upkeeping of

temporary nature is being invited zone-wise in North Zone under the control of DE TM

Kannur and DE TM Kozhikode.

a) The North Zone details and the “Service Units” within Zone along with location of

sale and submission of tender document as below:

ZONE Name & address of the

Division/ Unit Name of services in

Unit Location of

sale of tender

Location for Submission

of tender

North

Divisional Engineer,Transmission maintenance, Kannur

Station upkeep at DTS Payyannur

Divisional Engineer, Transmission maintenance, Kannur

Divisional Engineer, Transmission maintenance, Kannur

Station upkeep at DTS Nileswar

Station upkeep at DTS Uppala

Station upkeep at DTS Kasargod

Divisional Engineer, Transmission maintenance, Kozhikode

Building upkeeping at DTS Kozhikode and MW Kozhikode

2) ELIGIBILITY CRITERIA :

a) This section describes “who can participate” in this tender.

i) Any Registered solely owned or partnership firms /Agencies.

ii) The Agency must have valid income tax and GST registration.

iii) The Agency must have valid EPF and ESIC registration.

iv) BSNL employees or their near relatives are not eligible to participate in the

Tender.

v) The Tenderers/Agencies/Firms/Companies blacklisted or declared ineligible in

any BSNL units in KERALA jurisdiction are not eligible for participation in this

tender.

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3) SALE OF TENDER DOCUMENT:

a) Tender forms can be downloaded from the website https://

www.tenderwizard.com/STRBSNL during the period specified for sale of tender

document in NIT. Demand Drafts towards the payment of tender cost should be

uploaded in portal along with the tender.

b) The sale price of the tender document is Rs.590/-(Rupees Five hundred and Ninety

inclusive of 18% GST). This amount is non- refundable.

c) Payment towards the cost of Tender document should be done only by way of

Crossed Demand Draft taken on or after the date of issue of this tender notification.

The Demand draft may be drawn from any Nationalized Bank in favour of “The

Accounts Officer(C&C), O/o PGMM, STR, BSNL, Ernakulam” payable at

Ernakulam . Cost of the Tender document in cash or in any other form, other than as

mentioned above will not be accepted. The original DD towards the cost of tender

document should be enclosed with the tender document.

d) Demand Drafts towards the payment of tender cost should be uploaded in portal

along with the tender. Nonpayment of “cost of the tender document” would lead to

total rejection of the bid.

e) All tenderers shall watch the site https:// www.tenderwizard.com/STRBSNL or

http://str.bsnl.co.in for clarification/corrigendum if any, that may be posted and will

ensure the same to be included before the submission of tender document.

f) Tender Document purchased is not transferable.

4) GENERAL CONDITIONS:

a) The Tenderer must carefully read all the terms, conditions and specifications before

filling up the Tender document and quotation. The Tenderers are requested to get

well acquainted with the Tender conditions and the Guidelines supplied hereunder

should be understood as whole. Such of those Tenderers who cannot read English

may get the Tender documents translated in the language known to them, at their

own risk and understand the conditions. Clarifications, if any, can be had from the

officers concerned.

b) The prospective tenderers are advised to make a detailed survey of the stations

/offices, so that the rates may be quoted taking all factors into consideration.

c) Any clarification on the details of the work can be obtained from the Divisional

Engineer/Sub Divisional Engineer concerned on all working days, between 1100

hours and 1600 hours up to 3 days prior to the date of opening of the tender.

d) The DE in charge ,the authorised representative of the BSNL, herein after called the

Officer-in- Charge, may authorise a SDE/Junior Telecom Officer wherever

necessary to supervise and oversee the services provided on his behalf.

5) EARNEST MONEY DEPOSIT: a) EMD for each financial bid as prescribed in Section-I should be enclosed with the

tender document in the form of crossed Demand Draft drawn from any Nationalized Bank in favour of “The Accounts Officer (C&C), O/o PGMM, STR, BSNL, Ernakulam”, payable at Ernakualm . The date of issue of the Demand Draft should be a date on or after the date of issue of this tender notification. Demand Draft towards the EMD should be uploaded in also along with the tender.

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b) Each tender should accompany a separate Earnest Money Deposit. However in case

of submission of combined DD for EMD for different Tendered Units full details

may be furnished. Tender without prescribed EMD will be summarily rejected. The

EMD will not bear any interest for any period whatsoever.

c) The MSME bidders are exempted from payment of bid security:

i) A proof regarding valid registration with body specified by Ministry of Micro,

Small & Medium Enterprise for the tendered items will have to be attached

alongwith the bid.

ii) The enlistment certificate issued by MSME should be valid on the date of

opening of tender.

iii) MSME unit is required to submit its monthly delivery schedule.

iv) If a vender registered with body specified by Ministry of Micro, Small &

Medium Enterprise claiming concessional benefits is awarded work by BSNL

and subsequently fails to obey any of the contractual obligations, he will be

debarred from any further work/ contract by BSNL for one year from the date

of issue of such order.

d) The EMD of non-qualifying Tenderers will be returned only after finalization of

tenders. In the case of the successful tenderer, the EMD amount shall be converted

as part of the Security Deposit to be paid by them as per Section II (16) of the tender.

e) If the Tenderer fails to execute agreement within the period specified to do so, the

EMD will be forfeited as mentioned in the relevant Clause, contained in this Tender

Document.

f) If the bidder withdraws or amends its bid or impairs or derogates from the biding in

any respect during the period of bid validity, the EMD will be forfeited.

6) GUIDELINES FOR FILLING UP THE TENDER:

a) The Tenderer or authorized representative holding “Power of Attorney “ shall

certify and affix his signature and seal on each and every page of the tender

document, and return it along with his tender offer, as a token of his acceptance of

each condition specified on each page of the tender document. If the tender is not

duly signed in any one or more or all pages, or is deficient or is incomplete in any of

the requisite matters or particulars or formalities, it will be rejected summarily. A

Post Box Number given merely as an address shall not be entertained.

b) In case an authorized representative signs the tender document, a duly certified

copy of the “ Power of Attorney “ on behalf of the sole proprietor or partnership

firm, shall accompany the tender.

c) The Tenderers will be bound by all terms, conditions and specifications detailed in

this tender document. The Tenderer shall not have any right to modify the

conditions or specifications contained in the Tender document at any occasions.

Any tender submitted with conditions other than those specified in the tender

document will be summarily rejected.

d) Any attempt for negotiation either direct or indirect on the part of the Tenderer

with the authority to whom he has submitted the tender or with Deputy General

Manager/General Manager or endeavors to secure interest for actual or prospective

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tender or to influence by any means are liable to be excluded from considerations.

The Deputy General Manager /General Manager may take necessary actions to

black-list such Tenderer(s).

e) No errors, over-writing shall be permissible unless attested under the signature of the

Tenderer with date.

f) The Tender Schedule in section VI shall be read in conjunction with Instructions to

Tenderers and Conditions of Contract and the Tenderer shall be deemed to have

carefully examined all these documents. The specifications for the entire work are to

be read together and not in isolation.

7) THE FINANCIAL BID –PRE-FIXED RATES:

a) The quotation/bid in section VII submitted by the Tenderer shall contain rates in

two portions, monthly wages (Pre-fixed) for unskilled worker and an incidental

charges portion. In both the cases, the amount provided in the bid or the amount to

be quoted by the tenderer shall be for providing work/services called for at the

given locations, for the prescribed hours per day for a period of one year

irrespective of holidays or festival days or any sort of strike days or ‘bandh’ days or

‘harthal’ days in accordance with terms, conditions and specifications contained in

the Tender Document.

b) The Monthly wages provided in the prefixed part of bid contains the following.

i) Minimum wages for unskilled labourers with variable dearness allowance (The

minimum wages act 1948) as prescribed by Chief Labour Commissioner or State

Labour Commissioner whichever is higher.

ii) Employer’s contribution towards EPF (The Employees’ Provident Funds and

Miscellaneous Provisions Act, 1952 ) along with its administrative charges

iii) Employer’s contribution towards the ESI wherever applicable (The Employee’s

State Insurance Act, 1948)

c) The rates provided under the pre-fixed portion are fixed as per the prevailing Rules

and Regulations of Government of India/State Government and shall not be altered

or modified by the Tenderer. It may vary only when Chief Labour Commissioner

or State Labour Commissioner or the competent authority of BSNL revises the rate

which is accepted as the basic wage and DA.

d) The rates per month for Station upkeeping at DTS Payyannur as detailed under

works in this tender shall have the following pre-fixed rates per service:

1

Minimum wages per month( for 26 days) for unskilled labourers for 8 hours per day [including DA]

Rs. 12012.00

2

EPF together with its administrative charges @ 13.15% of the total amount at sl. No.1 above

Rs. 1579.58

3

ESI (if applicable only) @ 4.75% of the total amount at serial No.1 above

Rs. 570.57

Total of Pre-fixed rates per month (1+2+3+above) Rs. 14,162

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BSNL Tender

Page 9 of 36

e) The rates per month for Station upkeeping at DTS Uppala / DTS Nileswar/ DTS

Kasaragod as detailed under works in this tender shall have the following pre-fixed

rate per service:

1

Minimum wages per month( for 26 days) for unskilled labourers for 8 hours per day [including DA]

Rs. 9,620

2

EPF together with its administrative charges @ 13.15% of the total amount at sl. No.1 above

Rs.1265.03

3

ESI (if applicable only) @ 4.75% of the total amount at serial No.1 above

Rs. 456.95

Total of Pre-fixed rates per month (1+2+3+above) Rs. 11342

f) The rates per month for Building care taking at DTS and MW station Kozhikode as

detailed under works in this tender shall have the following pre-fixed rates per

service

1 Minimum wages per month( for 26 days) for unskilled labourers for 4 hours per day [including DA]

Rs. 12012.00

2

EPF together with its administrative charges @ 13.15% of the total amount at sl. No.1 above

Rs. 1579.58

3

ESI (if applicable only) @ 4.75% of the total amount at serial No.1 above

Rs. 570.57

Total of Pre-fixed rates per month (1+2+3+above) Rs. 14,162

g) The contribution towards EPF and ESI(wherever applicable) will be paid to the

successful Tenderer, subject to the submission of the copy of the payment

particulars made to the EPF and ESI authorities, along with the details of the

employees engaged by him with subsequent bills.

8) THE FINANCIAL BID –INCIDENTAL CHARGES:

a) The rates quoted by the Tenderer under the incidental charges portion for

providing the services called for at the given locations shall form the basis for

tender evaluation.

b) The incidental charges portion shall contain the establishment charges of the

Tenderer for providing the services called for, together with the Tenderer’s profit.

This charge shall also include all the payments towards the statutory taxes and

duties payable by the tenderer for providing the service by him as a contractor and

all his administrative and incidental charges therein and cost of all these shall be

deemed to be included in the bid prices quoted by the Tenderer at the time of

submitting his tender.

c) The incidental charges will not change and is fixed during the entire contract

period.

d) The Tenderer will quote the rate only in Rupees which is to be specified in figures

and words in English. The rate should be quoted in the form in section-VI. The rates

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quoted in words will have precedence over the rates quoted in figures. If there is

any difference between the rates quoted in figures and words, the rates quoted in

words only will be considered for evaluation. If the rates are not quoted in words,

the tender is liable to be rejected. A bid submitted with an adjustable price bid will

be treated as non-responsive and rejected. “Discount” or extra charges if any

mentioned by the bidders shall not be considered unless these are specifically

indicated in the price schedule.

9) TWO STAGE BID SUBMISSION PROCEDURE:

a) Tenders invited under two bid system

b) Technical Bid

i) The Technical envelope should be sealed properly

ii) The Technical envelope should be superscribed as “Technical Bid for the tender

for Building Caretaking / Station Upkeeping of temporary nature in North Zone

under the control of DE TM Kannur and DE TM Kozhikode”.

iii) The Technical envelope shall contain one set of the following documents:

The documents listed should be uploaded on tender wizard portal and Hard copies of the same may be submitted before locking time.

(1) One copy of the complete set of tender document duly filled in and signed

by the tenderer with office seal on each page and also at every correction

/over-writing made by the Tenderer or otherwise as prescribed in the

different clauses of the Tender document in respect of any matter or

document.

(2) Demand Draft towards Earnest Money Deposit as prescribed in this tender

document..

(3) Demand Draft towards cost of Tender document if it is downloaded from

internet.

(4) In case of the partnership firm, self-attested copy of the “Partnership deed”

and NOC in original from the partners must be submitted along with the

Tender. Partnership firms shall furnish the full names and addresses of all the

partners signed by a duly authorized representative followed by the name and

designation of the person signing.

(5) In case an authorized representative signs the tender document, a duly

certified copy of the “ Power of Attorney “ to that effect from the sole

proprietor or partnership firm, shall accompany the tender.

(6) Self-attested copy of Current Valid Registration Certificate for the Agency /

Firm / Partnership Firm issued by Central and State Tax authorities.

(7) Valid labour license from Regional Labour Commissioner

(8) Self-attested copy of Registered PAN

(9) Self-attested copy EPF registration certificate

(10) Self-attested copy ESI Registration certificate

(11) Declaration stating that none of the near relative of the tenderer is working in

the BSNL units for which the tender is called for.

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(12) Valid MSME Certificate, if applicable. In case the ownership of such MSME

Entrepreneurs happens to be from SC/ST category, proof in this regard also

need to be submitted.

(13) Experience Certificate if any.

(14) Self-Attested copy of GST Registration Certificate.

c) Financial Bid: Financial Bid submitted online and need not be submitted in hard

copy.

The following documents are to be submitted along with the NIT.

10) DOCUMENTS TO BE SUBMITTED ALONG WITH THE TENDER

DOCUMENT:

The following documents are to be submitted along with the NIT.

a. One copy of the complete set of tender document duly filled in and signed by the

tenderer with office seal on each page and also at every correction /over-writing

made by the Tenderer or otherwise as prescribed in the different clauses of the

Tender document in respect of any matter or document.

b. Demand Draft towards Earnest Money Deposit as prescribed in the manner

specified in the relevant Clause, contained in this section of the tender document.

c. Demand Draft towards cost of Tender document if it is downloaded from internet.

d. In case of the partnership firm, self-attested copy of the “Partnership deed” and

NOC in original from the partners must be submitted along with the Tender.

Partnership firms shall furnish the full names and addresses of all the partners signed

by a duly authorized representative followed by the name and designation of the

person signing.

e. In case an authorized representative signs the tender document, a duly certified copy

of the “ Power of Attorney “ to that effect from the sole proprietor or partnership

firm, shall accompany the tender.

f. Self attested copy of Current Valid Registration Certificate for the Agency / Firm /

Partnership Firm issued by Central and State Tax authorities.

g. Valid labour license from Regional Labour Commissioner

h. Self attested copy of Registered PAN

i. Self attested copy EPF registration certificate

j. Self attested copy ESI Registration certificates

k. Declaration stating that none of the near relative of the tenderer is working in the

BSNL units for which the tender is called for.

l. Valid MSME Certificate, if applicable. In case the ownership of such MSME

Entrepreneurs happens to be from SC/ST category, proof in this regard also need to

be submitted.

m. Self-Attested copy of GST Registration Certificate.

n. Experience Certificate if any.

11) SUBMISSION OF TENDERS:

a) The prospective tenderer may submit quote for one or more units, affix his/ his

representative’s signature on the quoted financial bid and submit EMD for the

same.

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b) The tenders shall be deposited in the tender box kept in office of Divisional

Engineer, Transmission Maintenance, IIIrd Floor, Telephone Bhavan, Kannur-

670001 for that purpose. Divisional Engineer or any other staff working with him

shall not receive any tender in person.

c) The envelop should be properly sealed. Tenders received in envelopes not sealed

will not be opened or considered. Tenders received in unsealed envelops will be

opened only when the Tenderers makes a request for return of any Demand

Draft/Bank's Pay order enclosed as EMD. In such cases, only the Demand

Draft/Bank's Pay order will be returned and the “BSNL” will retain the rest of the

document.

d) Tender if sent by post, must be in double covering. It is desirable to seal the inner

envelope also and super scribe as stipulated in the above Clauses, contained in this

Section of the Tender Document.

e) The tender box will be sealed immediately after the specified time as per the timings

of the office clock for receipt of tender.

f) Any tender presented in person by any Tenderer or his representative after the

tender box is sealed will not be received either by Divisional Engineer or by any of

the staff with him. Any attempt to forcibly deposit the tender after the sealing of the

tender box will attract action as per the law.

g) Tenders received either by Post or by Courier Service or in person, after the

specified time will be summarily rejected. EMD received along with late tenders

will be returned on receipt of request from the tenderer.

h) If the date of opening of the tender specified in the Tender Document happens to be

a holiday due to any reason the tender will be opened on the immediate succeeding

working day at the same time as specified in the Tender Document without any

more Notices.

i) BSNL reserves the right to accept or reject any or all tenders without assigning any

reason.

j) Divisional Engineer reserves the right to postpone the date of opening of tender or

to cancel the tender notice in writing. Any request from Tenderers to postpone or to

change the date of opening of the tender due to any reason whatsoever shall not be

considered.

k) In case of no response for certain tendered units, the competent authority may offer

the same to the contractor in the nearby tendered unit at the approved rates therein.

12) TENDER EVALUATION AND ACCEPTANCE OF TENDER:

a) The tender shall be evaluated and finalized Unit-wise.

b) The Financial bid quotes shall be made Unit-wise, for which separate quote sheets

are available in financial bid.

c) Non submission of EMD and quotation for any unit shall be construed as the

tenderer being non-responsive for the unit, and will not considered for final

evaluation

d) The rates quoted by the Tenderer under the incidental charges portion for

providing the services called for at the given locations shall form the basis for

tender evaluation.

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e) Divisional Engineer is not bound to accept the lowest tender and reserves the right

to reject any or all tenders without assigning any reasons whatsoever.

f) To assist in the examination, evaluation and comparison of bids the BSNL may, at

its discretion ask the bidder for the clarification of its bid. The request for

clarification and the response shall be in writing. However at no cost bid

clarification at the initiative of the bidder shall be entertained.

13) VALIDITY PERIOD FOR ACCEPTANCE OF TENDER:

a) Tender submitted by the Tenderer will remain valid for acceptance for a period of

Three months from the date of opening of the Tender. The Tenderers shall not be

entitled during this period of three months to revoke or cancel his tender or to vary

the tender submitted or in terms thereof in the event of which the EMD will be

forfeited.

b) In exceptional circumstances, the BSNL may request the consent of the bidder for an

extension to the period of bid validity. The request and the response thereto shall be

made in writing. The bid security provided under section II(16) shall also be

suitably extended. The bidder may refuse the request without forfeiting its bid

security. A bidder accepting the request and granting extension will not be

permitted to modify its bid.

c) The tender envisages the services as detailed in Section I (NIT). The above

scope/quantum of services may vary by +/_ 25% depending on the unforeseen

field requirements and may be engaged with the approval of competent authority.

The prefixed rates for these additional services shall be based on the minimum

wages as applicable and the incidental charges shall be lowest approved rate of the

services engaged in the concerned DE TM Division with TAXes as applicable.

14) POWER OF ATTORNEY

a) The power of Attorney should be submitted and executed on the non-judicial stamp

paper of appropriate value as prevailing in the concerned states(s) and the same be

attested by a Notary public or registered before Sub-registrar of the state(s)

concerned.

b) The power of Attorney be executed by a person who has been authorized, on behalf

of the Company/ institution/ Body corporate.

c) In case of the bidder being a firm, the said Power of Attorney should be executed by

all the partner(s) in favour of the said Attorney.

d) Attestation of the specimen signatures of such authorized signatory of the bid by

the Company’s/ firm’s bankers shall be furnished. Name, designation, Phone

number, mobile number, email address and postal address of the authorized

signatory shall be provided.

15) COST OF BIDDING

a) The bidder shall bear all costs associated with the preparation and submission of

the bid. The BSNL will, in no case, be responsible or liable for these costs, regardless

of the conduct or outcome of the bidding process.

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16) PERIOD OF TENDER

a) Tenders awarded to the Successful Tenderers’ will remain valid for a period of One

Year from the date of award of the Tender.

b) BSNL reserves the right to further extend the period of service agreement at the

same rate, terms and conditions for a period of SIX MONHS after the expiry of

agreement or till such time of finalising the next tender whichever is earlier on a

mutually accepted basis with the successful tenderer.

c) The incidental charges remain fixed during the contract period and also during the

extended period.

17) SECURITY DEPOSIT:

a) The successful tenderer, within two weeks time on receipt of award of tender letter

should deposit 5% of the Annual contract charge, rounded off to the nearest

hundred Rupees as the Security deposit after adjusting the EMD.

b) If the successful tenderer fails to submit the security deposit within two weeks of

finalisation of the tender then his EMD amount will be liable to be forfeited.

However, based on the request of tenderer citing specific reasons the tender

approving authority may extend the time for submission of security deposit.

c) The Security amount deposited with BSNL will not carry any interest.

18) SIGNING OF THE SERVICE AGREEMENT:

a) The successful Tenderer after depositing the required security deposit as demanded

by the Divisional Engineer, shall be required to execute an agreement on a non-

judicial stamp paper of value Rs.200/- (Rs.Two Hundred only) at his own cost and

in the form annexed hitherto to the effect that the Tenderer and Divisional Engineer

are bound by terms and conditions in the Agreement, which in turn will be the

same terms, and conditions as specified in the tender document.

b) Any other supporting document as required by the Divisional Engineer, which is

necessary to reinforce any of the claims/documents should be submitted by the

Tenderer at this stage.

19) DOCUMENTS TO BE SUBMITTED BEFORE COMMENCEMENT OF WORK:

a) General Insurance Policy document for a minimum of Rs. 1,00,000 as detailed in

Section-III(2).

b) Any other supporting document as required by the Divisional Engineer, which is

necessary to reinforce any of the claims/documents submitted by the Tenderer.

20) PENALTIES

a) The breach of service is the failure or refusal to perform it. DE in charge shall be the

competent authority to decide on non-performance and the decision shall be final.

When the required services are not provided proportionate deduction will be made

with penalty. In case of poor services, penal deductions will be made by the unit

officers at the rate of Rs.100/- per day per unit subject to a maximum of 12% of the

bill amount. The decision of the DGMM/GMM STR, BSNL Ernakulam will be final

in this regard.

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b) If any consequential damages occur while carrying out the work, the damage

incurred so should be borne by the tenderer.

c) The contractor is fully responsible for any failure towards the non-payment of EPF /

ESI / GST which lead to penalty by the authorities concerned. BSNL shall stand

indemnified against any such penalties.

d) The above penalties will be made by way of deductions in the monthly bill

presented by the contractor. The decision of the Divisional Engineer will be final in

all the above matters.

21) LEGAL JURISDICTION

a) It is also a condition of this contract that the court that has territorial jurisdiction

upon the place from which the acceptance of Tender is issued shall have absolute

jurisdiction. All matters connected with this tender and contract shall be governed

by the Indian law both substantive and procedural, for the time being in force and

shall be subject to the exclusive jurisdiction of Indian Courts at Ernakulam.

*********

(End of Section-II)

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SECTION – III

GENERAL TERMS AND CONDITIONS

1) DEFINITIONS:

a) The Service Agreement / contract means the documents forming the Tender and

acceptance thereof and the formal agreement executed between the OFFICER-IN-

CHARGE for and on behalf of the BHARAT SANCHAR NIGAM LIMITED and the

AWARDEE AGENCY together with the documents referred to therein, including

the conditions of contract, the specifications, designs, drawings and instructions

issued from time to time by the Officer-in-charge and all those documents taken

together shall be deemed to form one Service Agreement and shall be complement

to one another.

b) In the Service Agreement, the following expressions shall unless where the context

otherwise required have the meaning hereby respectively assigned to them.

(i) The expression “WORKS” or WORK shall unless there be something

either in the subject or context repugnant to such construction, be

construed and taken to mean the other works by or by virtue of the

Service Agreement to be executed whether temporary or permanent

and whether original, altered, substituted or additional.

(ii) The “CONTRACTOR” shall mean the

individual/agency/company/society, who undertakes the works

and shall include the legal personal representative or such

individuals composing such agency/company/society or the

successors of such individual/ agency/company/society and the

permitted assignees or such individual/ agency/ company/ society.

c) The BSNL refers BHARAT SANCHAR NIGAM LIMITED, a Public sector Enterprise

under the Ministry of Communications, Government of India and all its officers.

d) The OFFICER-IN-CHARGE means the Divisional Engineer who shall supervise and

shall be in-charge of the work at any time or who shall sign the Agreement on

behalf of BSNL.

2) INSURANCE

a) The Contractor should produce, at his own expense, the General Insurance Policy

made for a minimum of Rs. 1, 00,000/- (Rupees one lakh only) separately for each

division/service unit as detailed under section II (1 b) taken in the name of the STR

BSNL Ernakulam against any loss or damage to the property of the STR BSNL

Ernakulam due to untruthful or fraudulent activities during the execution of the

work by him or his representatives or his attendants.

b) The Tenderer should make insurance to the life of their attendants and they should

be solely responsible for damages/injuries/deaths caused to the attendants and any

third party due to any reason during the execution of their service. The Bharat

Sanchar Nigam Limited will not be responsible for any damages, injury or loss of

life occurring to the attendants and any third party while carrying out their duties.

The registered agency shall arrange for workmen’s Compensation Insurance as

required by Law.

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3) SUB-LETTING:

a) The Contractor shall not assign, sub-let or subject the whole or any part of the

works covered by the Service Agreement or any benefit thereof.

4) REFUNDS OF EMD/SECURITY DEPOSITS:

a) No interest will be payable on the EMD or the Security Deposit or amounts payable

to the Awardee Agency under the Agreement.

b) Refund of Security Deposit is subject to full and final settlement of the final bill for

the works awarded and executed under the service agreement. Security Deposit

will be refunded after successful completion of the contract period provided there

are no recoveries to be made arising out of poor quality of work/incomplete

work/violation of any terms and conditions of the contract as stipulated in the

tender document.

c) In the case of the successful tenderer, the EMD amount shall be converted as part of

the Security Deposit to be paid by them.

5) INDEMNITIES:

a) The Agency shall at all times hold the BSNL harmless and indemnify from and

against all actions suits, proceedings, works, cost, damages, charges, claims and

demands of every nature and description brought or procured against the BSNL, its

officers and employees forthwith upon demand and without protest or demur to

pass to the BSNL any and all losses and damages and costs (inclusive between

Attorney and Client) and all cost incurred in endorsing this or any other indemnity

or security which the BSNL may now or at any time have relative to the work or

the agency’s obligations or in protecting or endorsing its right in any suit or other

legal proceedings, charges and expenses and liabilities resulting from or incidental

or in connection with the injury or disablement to or death of any person(s),

including employees of the Agency or damage to properties resulting from or

arising out of or incidental to the operations caused by the agreed works.

b) In addition the agency shall reimburse to the BSNL or pay to the BSNL forthwith,

on demand, without protest or demur all costs, charges and expenses and losses

and demands and actions which may be brought against the BSNL arising out of or

incidental to or in connection with the operation covered by the Service agreement.

c) The Agency, shall, at his own cost, at the BSNL’s request, defend any suit or other

proceedings asserting claim covered by this indemnity but shall not settle,

compound or compromise such suit or other findings without consulting the BSNL.

6) TERMINATION OF THE CONTRACTOR :

a) The BSNL / Officer-in-charge may, at any time, at his option cancel and terminate

this service agreement by issuing one month notice stating reasons for such

cancellation or termination to the Contractor , in which event the Contractor shall

be entitled to payment for the work done up to the time of such cancellation.

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7) DEMISE OF THE CONTRACTOR BEFORE FULFILLING THE SERVICE

AGREEMENT:

a) Without prejudice to any of the rights or remedies under this service agreement, if

the Contractor dies, the officer-in-charge on behalf of the BSNL shall have the

option of terminating the service agreement without forfeiting the security deposit

and without any compensation for the Contractor , which does not amount to

Breach of service agreement. Any amount payable to the BSNL under this service

agreement shall be recoverable from any payment due to him or from the security

deposit submitted by him.

b) Contractor ’s legal heirs/representatives shall not without the consent in writing of

the Officer-in-Charge, have the right to continue to perform the duties or

engagements of the Contractor or under the service, in case of his death. In all

cases, proof of death and other relevant documents to this effect shall be submitted

to the Officer-in-Charge.

8) RESPONSIBILITY OF THE SERVICE PROVIDER:

a) The service provider shall be responsible for the discipline of the persons employed

by him. If at any time, it is found that the persons are indulging in act of

misbehavior or misconduct etc. the unit officer shall have the right to have him /

her replaced by the service provider.

b) The service provider should be responsible for the welfare of his persons as per the

various State / Central Government Acts and Regulations.

c) The service provider will be solely responsible for the employment of persons and

payment of salaries, allowances and other benefits including bonus to his labour

and BSNL shall in no way responsible for the same.

d) The Housekeeping /Station Upkeep /IQ caretaking agencies should ensure that the

persons employed by them should not participate in any Dharna or Agitation or

strike organized by them or by the trade union / Association of BSNL. Tender will

be terminated for violation of the above condition with the forfeiture of Security

Deposit.

e) Any communication to the last known address of the contractor / tenderer will be

sufficient for the purpose of written communications. Any plea of absence from

head quarters or change of address will not be accepted to establish the non-receipt

of communication on the part of the tenderer.

9) CLARIFICATION OF BIDS:

a) To assist in the examination, evaluation and comparison of bids the BSNL may, at

its discretion ask the bidder for the clarification of its bid. The request for

clarification and the response shall be in writing. However at no cost, bid

clarification at the initiative of the bidder shall be entertained.

b) If any of the documents, required to be submitted along with the technical bid is

found wanting, the offer is liable to be rejected at that stage. However the BSNL at

its discretion may call for any clarification regarding the bid document within a

stipulated time period. In case of non-compliance to such queries, the bid will be

out rightly rejected without entertaining further correspondence in this regard.

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10) RIGHT TO ACCEPT ANY BID AND TO REJECT ANY OR ALL BIDS

a) The BSNL reserves the right to accept or reject any bid, and to annul the bidding

process and reject all bids, at any time prior to award of contract without assigning

any reason whatsoever and without thereby incurring any liability to the affected

bidder or bidders on the grounds of BSNL’s action.

11) DISPUTES AND ARBITRATION:

a) In the event of any question, dispute or difference arising under this agreement or

in connection therewith except as to matter the decision of which is specifically

provided under this agreement, the same shall be referred to sole arbitration of the

Principal General Manager, Maintenance, STR, Ernakulam or in case his

designation is changed or his office is abolished then in such case to the sole

arbitration of the said officer for time being entrusted whether in addition to the

functions of STR BSNL Ernakulam or by whatever designation such officers may be

called (hereinafter referred to as the “said officer”) and if the Principal General

Manager, Maintenance, STR, Ernakulam or the said officer is unable or unwilling to

act as such the sole arbitration or some other person appointed by the Principal

General Manager, Maintenance, STR, Ernakulam or the said officer. The agreement

to appoint an arbitrator will be in accordance with the Arbitration & Conciliation

Act, 1996. There will be no objection to any such appointment that the arbitrator is

an employee of BSNL or Government Servant. The award of the arbitrator shall be

final and binding on the parties. In the event of such arbitrator to whom the matter

is originally referred, being transferred or vacating his office or being unable to act

for any reasons whatsoever such the Principal General Manager, Maintenance, STR,

Ernakulam or the said officer shall appoint another person to act as arbitrator in

accordance with the terms of the agreement and the person so appointed shall be

entitled to proceed from the stage at which it was left out by his predecessor.

b) The arbitrator may from time to time with the consent of parties enlarge the time for

making and publishing the award. Subject to aforesaid Arbitration & Conciliation

Act, 1996 and the Rules made there of, any modification thereof for the time being

in force shall be deemed to apply to the arbitration proceeding under this Clause.

c) The venue of the arbitration proceedings shall be at Ernakulam or such other places

as the Arbitrator may decide.

12) SET-OFF CLAUSE:

a) Any sum of money due and payable to the supplier (including security deposit

refundable to him) under this contract may be appropriated by the BSNL or the

BSNL or any other person(s) contracting through the BSNL and set off the same

against any claim of the BSNL or such other person or person(s) for payment of a

sum of money arising out of this contract or under any other contract made by the

supplier with the BSNL or such other person(s) contracting through the BSNL.

(End of Section-III)

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SECTION – IV (a) SCOPE OF THE WORK – BUILDING CARETAKING

The work for providing services for building care taking shall be carried out every

day as per terms, conditions and specifications contained in the Tender Document and shall involve:

4.1 Maintaining the premises in neat and clean manner by cutting and removing

the bushes and unwanted vegetations. 4.2 Sweeping and cleaning of the building/office premise and removal of spider

web.

4.3 Sweeping and wet mopping of the floors and staircases of the building/office.

4.4 Dusting and mopping of the doors, windows, ventilators and similar

building parts.

4.5 Dusting and mopping of the tables, chairs, cupboards, racks, stalks and similar building/office furniture and maintaining them in dust free and neat manner.

4.6 Dusting and mopping of the computers, printers, photocopiers, fax

machines, modems and similar office automation equipments and maintaining them in neat manner.

4.7 Cleaning of washbasins, water closet and lavatory in a clean manner,

provided in the building.

4.8 Preparing hot water/tea/coffee for the staff in the building/office and providing it to them as and when required by them.

4.9 Attending and responding to calls from the officers/officials in the office,

and passing information about the same to the concerned officers/officials, and,

4.10 Collecting/delivering/transferring/moving of files/registers/papers from

one officer/ official to another officer/official in the office.

SECTION – IV (b)

SCOPE OF THE WORK – STATION UP KEEPING

The work for providing services for station up keeping shall be carried every day

out as per terms, conditions and specifications contained in the Tender Document and shall

involve:

1. Keeping continuous vigil over various equipment installations by monitoring

alarms and failures of the system and intimating the same to the station-in-charge

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immediately.

2. Starting and stopping of engine alternator and changing over the power

supply to battery and back to mains during power failures.

3. Taking and entering the readings of battery and power plant in the registers as and

when required and maintaining the log book of all such activities.

4. Climbing the tower and replacing fused tower warning lamps and broken

domes and tightening tower bolts and nuts, as and when required.

5. Attending and responding to calls from different stations over order-wire

telephone of the systems and local telephone.

6. Cleaning and dusting of equipment installations, testing instruments, air

conditioning plants and installations, engine alternator installations, power plant

installations, battery installations and all other installation available in the station, without

disturbing the continuous working of the equipment and systems in the station.

7. Cleaning and sweeping of the equipment rooms and station building.

8. Maintaining the entire station compound in neat and clean manner by cutting

and removing the bushes and unwanted vegetations, and

9. Safe up keeping of all the equipments, building, tower and the entire

installations in the station compound in neat and safe manner and in all respect.

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SECTION -V

INFORMATION ABOUT THE TENDERERS

1. Name of the Firm/Tenderer :

2. Father’s Name (in case of Individual) :

3. Details about registered address of Firm/Tenderer

a. Full Postal address :

b. Telephone Number along with NSD code :

c. Mobile Number :

d. Email Id :

4. Nearest Police Station :

5. Whether it is Sole Proprietary Firm or Partnership

Firm or Private Limited Company :

6. Name(s) of the sole Proprietor/Partners/Directors :

7. Name of person authorized to enter into and execute

contract agreement(authorized to be enclosed) :

8. Permanent Account Number.(PAN) :

9 GST Registration No.

11. Details of other Branches of the Firm/Contractor

with Address, if any :

12. Number of labourers employed in the firm so for :

13. Details of License from labour Commissioner for

engaging labourers :

14. Specimen Signature of the Contractor :

15. Experience details, if any (To be attached separately):

I,……………………………………………………………………declare that all the

information given above are true and correct to the best of my knowledge.

Signature of the tenderer:

Name (in block letters):

Address of the Tenderer with Seal

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SECTION -VI

E-tendering Instructions

Note: The instructions given below are ITI’s e-Tender portal centric and for

Etenders invited by DE(Engg), O/o PGMM STR Ernakulam

General: These Instructions (for E-Tendering) supplement Instruction to Bidders, as

enclosed in the tender Document. Submission of Bids only through online process is

mandatory for this Tender.

For conducting electronic tendering , BSNL, STR Ernakulam BA, is using the portal

http://www.tenderwizard.com/ STRBSNL of M/s ITI a Government of India Undertaking.

1.Tender Bidding Methodology

Sealed Bid System – the sealed envelope(Technical/Qualifying Bid only) to be

submitted to DE(Engg), O/o PGMM STR Ernakulam (Techno Commercial Bids) as

well as by soft copy for uploading in E-portal of ITI. Financial bids are only to be

uploaded by the bidder at the same time in E-portal of ITI.(financial bid not to be

submitted in hard copy)

2. Broad outline of activities from Bidders prospective:

1. Procure a Digital signing Certificates (DSC)

2. Register on Electronic Tendering System (ETS)

3. Create Users and assign roles on ETS

4. View Notice Inviting Tender (NIT) on ETS

5. Download official Copy of Tender Documents from ETS

6. Clarification to Tender Documents on ETS – Query to BSNL (Optional) - View

response to queries posted by BSNL, through addenda.

7. Bid-Submission on ETS

8. Attend Public Online Tender Opening Event (TOE) on ETS – Opening of

Technical Part

9. Post-TOE Clarification on ETS (Optional) – Respond to BSNL’s Post-TOE

queries

10. Attend Public Online Tender opening Event (TOE) on ETS – Opening of

Financial Part (Only for Technically Responsive Bidders).

For Participating in this Tender online, the following instructions are to be

read carefully. These instructions are supplemented with more details guidelines on

the relevant screens of the ETS.

Note 1:

It is advised that all the documents to be submitted ( as per NIT) are kept

scanned or converted to PDF format in a separate folder on your computer before

starting online submission.

The Price bid may be downloaded and rates may be filled appropriately. This

file may also be saved in a secret folder on your computer.

Note -2: While uploading the documents, it should be ensured that the file name

should be the name of the Document itself.

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3.Digital Certificates:

For integrity of data and its authenticity/non repudiation of electronic records,

and be compliant with IT Act 2000, it is necessary for each user to have a Digital

Certificate (DC) also referred to as Digital Signature Certificate (DSC), of Class III or

above issued by a Certifying authority (CA) licensed by Controller of Certifying

Authorities (CCA) [refer http://www.cca.gov.in].

4. Registration

The Tender document can be downloaded from the website:

www.tenderwizard.com/STRBSNL and to be submitted in the e-format. Cost of

Tender document and Bid Security , Power of Attorney (wherever applicable) in

original along with the hardcopies of all the documents which are uploaded in the e-

tender portal have to be submitted to office of Divisional Engineer, Transmission

Maintenance, IIIrd Floor, Telephone Bhavan, Kannur-670001 by person or by post

before the scheduled date and time of submission of the Tender otherwise the Bid

will not be considered.

Amendments, if any, to the tender document will be notified in the above

website as and when such amendments are notified. It is the responsibility of the

bidders who have downloaded the tender document from the website to keep

themselves abreast of such amendments before submitting the tender document.

Intending bidders are requested to register themselves with M/s ITI through

www.tenderwizard.com/STRBSNL for obtaining user ID, Digital Signature etc., by

paying Vendor registration fee and processing fee for participating in the above

mentioned tender.

STR BSNL Ernakulam has decided to use the process of E- tendering for

inviting this tender and thus physical copy of the tender would not be sold.

Note: After successful submission of Registration details and Vendor Registration

fee and processing fee (as applicable) please contact ITI Helpdesk ( as given below),

to get your registration accepted/activated.

Helpdesk

Telephone/Mobile NOs Mr.Jaleel.K.K., 9605557738

e-mail:[email protected]

Mr.Aravind: 9994295433

E-maid ID [email protected]

BSNL Contact - I

BSNL’s Contact Person DE(Engg), Oo/ PGMM STR BSNL, MW station,

Deshabhimani road, Kaloor, Ernakulam

Telephone/Mobile NO 0484-2530501, FAX 0484 2408384 between 09:30 to

17.00 hrs On working days

E-maid ID [email protected]

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5. Some Bidding related information for this Tender (sealed Bid)

The entire bid submission would be online on ETS . Broad outline of submissions are

as follows: During “Request “ stage of uploading, uploading the following documents

only.

1. DD FOR Tender form fee as per NIT (scanned copy on e- tendering portal and

original to tender inviting officer.

2. EMD as per NIT (Scanned copy on e-tendering portal and original to tender

inviting officer.

3. Scanned copy of all the eligibility documents as per NIT at a stroke before

submitting this tender.

During “Submission Stage”, upload the remaining documents alone if any.

6. Offline Submissions:

The bidder is requested to submit the following documents through offline method

so as to reach the office of Divisional Engineer, Transmission Maintenance, IIIrd

Floor, Telephone Bhavan, Kannur-670001 as per NIT

a) DD towards the cost of tender document as per NIT

b)DD towards Bid Security/NSIC towards Bid security/EMD as per NIT

c)Original Power of attorney (If applicable) and mandatory documents as per

NIT

d) All documents related to eligibility as per NIT

The bidder has to upload the scanned copy of the above documents during

uploading of the bid in E- format.

7. Special Note on Security of bids:

Security related functionality has been rigorously implemented in ETS in a

multi-dimensional manner. Starting with ‘Acceptance of Registration by Service

Provider’, provision for security has been made at various stages in Electronic

Tender’s software. Specifically for Bid submission, some security related aspects are

outlined below: As part of the Electronic Encrypted functionality, the contents of

both the “Electronic forms” and the “Main-Bid” are securely encrypted using a

Password created by the server itself. The Password is more difficult to break. This

method of bid-encryption does not have the security and data integrity related

vulnerabilities which are inherent in e-tendering systems which use Public-Key of

the specified officer of a Buyer organization for bid-encryption. Bid-encryption in

ETS is such that the Bids cannot be decrypted before the Public Online Tender

Opening Event (TOE), even if there is connivance between the concerned tender-

opening officer of the Buyer organization and the personnel of e-Tendering service

provider.

8. Public Online Tender Opening Event ( TOE)

ETS offers a unique facility for Public Online Tender Opening Event (TOE).

Tender Opening Officers as well as authorized representatives of bidders can attend

the Public Online Tender Opening Event (TOE) from the comfort of their offices.

For this purpose, representatives of bidders (i.e. Supplier organization) duly

authorized are requested to carry a Laptop and Wireless Connectivity to Internet.

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Every legal requirement for a transparent and secure Public Online Tender

Opening Event (TOE) has been implemented on ETS.

As soon as a Bid is decrypted with the corresponding “Pass Phrase” as

submitted online by the bidder himself (during the TOE itself), salient points of the

Bids are simultaneously made available for downloading by all participating bidders.

The work of taking notes during a manual Tender Opening Event is therefore

replaced with this superior and convenient form of ‘Public Online Tender Opening

Event (TOE)’.

ETS has a unique facility of ‘Online Comparison Chart‘ which is

dynamically updated as each online bid is opened. The format of the chart is based

on inputs provided by the Buyer for each Tender. The information in the Comparison

Chart is based on the data submitted by the Bidders. A detailed Technical and/or

Financial Comparison Chart enhances Transparency. Detailed instructions are given

on relevant screens.

ETS has a unique facility of a detailed report titled “Minutes of Online

Tender Opening Event (TOE)” covering all important activities of Online Tender

Opening Event (TOE). This is available to all participating bidders for

Viewing/Downloading.

There are many more facilities and features on ETS. For a particular tender,

the screens viewed by a Supplier will depend upon the options selected by the

concerned buyer.

9. Other Instructions

For further instructions, the vendor should visit the homepage of the portal

(https://www.tenderwizard.com/STRBSNL) Important Note: It is strongly

recommended that all authorized users of Supplier organizations should thoroughly

peruse the information provided under the relevant links, and take appropriate

action. This will prevent hiccups, and minimize teething problems during the use of

ETS.

The following FOUR KEY INSTRUCTIONS for BIDDERS must be

assiduously adhered to:

1. Obtain individual digital Signing Certificate (DSC or DC) well in advance of your

first tender submission deadline on ETS

2. Register your organization on ETS well in advance of your first tender submission

deadline on ETS

3. Get your organization’s concerned executives trained on ETS well in advance of

your first tender submission deadline on ETS.

4. Submit your bids well in advance of tender submission deadline on ETS.

(There could be last minute problems due to internet time out, breakdown, etc) while

the first three instructions mentioned above are especially relevant to first time users

of ETS, the fourth instruction is relevant at all times.

Minimum Requirement at Bidders End:

Computer System with good configuration (Min P IV, 1 GB RAM, Windows-XP),

Broadband connectivity, Microsoft Internet Explorer 6.0 or above Digital Certificate

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10. Other Instructions

For further instructions, the vendor should visit the home -page of the portal

(https://www.tenderwizard.com/STRBSNL).

Important Note: It is strongly recommended that all authorized users of Supplier

organizations should thoroughly peruse the information provided under the relevant

links, and take appropriate action. This will prevent hiccups, and minimize teething

problems during the use of ETS.

The following ‘FOUR KEY INSTRUCTIONS for BIDDERS’ must be

assiduously adhered to:

Obtain individual Digital Signing Certificate (DSC or DC) well in advance of

your first tender submission deadline on ETS

Register your organization on ETS well in advance of your first tender

submission deadline on ETS. Get your organization’s concerned executives trained

on ETS well in advance of your first tender submission deadline on ETS

Submit your bids well in advance of tender submission deadline on ETS (There

could be last minute problems due to internet timeout, breakdown, etc While the first

three instructions mentioned above are especially relevant to first-time users of ETS,

the fourth instruction is relevant at all times.

11. Minimum Requirements at Bidders end

Computer System with good configuration (Min P IV, 1 GB RAM, Windows XP)

Broadband connectivity.

Microsoft Internet Explorer 6.0 or above

Digital Certificate(s)

12. Vendors Training Program

Vendors may contact the ITI Helpdesk personnel for any type of training/help,

which they may require while upload

(In case the above date happens to be holiday, it will be postponed to the next

working day at the same time at the same place.)

For conducting electronic tendering, STR BSNL Ernakulam is using the portal

( https://www.tenderwizard.com/STRBSNL) of ITI a Government of India

Undertaking and the Bidders may follow the e-tendering instructions in the above

portal for participating in this tender.

Divisional Engineer(Engg)

O/o The General Manager (Maintenance)

MW Station, Deshabhimani Road

Kaloor, Ernakulam-682017.

Ph. No. 0484-2408210.

Fax No. 0484 2408384.

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SECTION – VII (1) FINANCIAL BID/ QUOTATION FOR UNIT-

Station upkeeping services at DTS Payyannur/DTS Nileswar/DTS Uppala/DTS Kasargod under DE TM Kannur.

To Divisional Engineer ……………………… Sir, In response to your Tender Notice No……………………………………………………….. I/We hereby submit our tender rate for the services in Section II (1) is as under. Name and address of the Tenderer (in BLOCK LETTERS) : Particulars of EMD

Amount of Earnest Money Deposit

Number and date of the DD

Name of the bank and branch

*In case of combined DD, full details are to be furnished.

QUOTATION A) For station upkeeping services at DTS Payyannur under DE TM Kannur

A.1)Pre-fixed rates per service per month.

(These rates are prefixed based on CLC(C ) NewDelhi F.No.1/10(5)/2018-LS-II dtd 03.04.2018)

Prefixed rate per service per month( for 26 days) for unskilled labourers for 8 hours per day [including DA]

Rs. 14,162/-

A.2) Incidental charges as per Section-II (8). [This forms the basis for tender evaluation]:

Item

Quantity

(No. of

services per

month)

Incidental

charges per

service per

month

Incidental charges per service

per month in words

I Incidental charges Per service per month excluding GST for Station upkeeping at DTS Payyannur

1

B) For station upkeeping services at DTS Nileswar ,DTS Uppala and DTS Kasaragod

under DE TM Kannur

B.1)Pre-fixed rates per service per month.

(These rates are prefixed based on CLC(C ) NewDelhi F.No.1/10(5)/2018-LS-II dtd 03.04.2018)

Prefixed rate per service per month( for 26 days) for unskilled labourers for 8 hours per day [including DA]

Rs. 11,342/-

B.2) Incidental charges as per Section-II (8). [This forms the basis for tender evaluation]:

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Item

Quantity

(No. of

services per

month)

Incidental

charges per

service per

month

Incidental charges per service

per month in words

I Incidental charges Per service per month excluding GST for Station upkeeping at DTS Nileswar, DTS Uppala and DTS Kasaragod

3

The above offer is firm and final. I/We hereby undertake to abide by all the terms and

conditions set forth in the tender

Signature of the Tenderer

(Name and Address in Block letters)

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SECTION – VII (2) FINANCIAL BID/ QUOTATION FOR UNIT-

Building Caretaking at DTS/MW Kozhikode under DE TM Kozhikode To Divisional Engineer ……………………… ……………………… Sir, In response to your Tender Notice No……………………………………………………….. I/We hereby submit our tender rate for the services in Section II (1) is as under. Name and address of the Tenderer (in BLOCK LETTERS) : Particulars of EMD

Amount of Earnest Money Deposit

Number and date of the DD

Name of the bank and branch

*In case of combined DD, full details are to be furnished.

QUOTATION

A) For building care taking services at DTS/MW Kozhikode

A.1)Pre-fixed rates per service per month.

(These rates are prefixed based on CLC(C ) NewDelhi F.No.1/10(5)/2018-LS-II dtd 03.04.2018)

Rate per unit(each unit is one service per month) Rate per unit in words

Prefixed rate per service per month( for 26 days) for unskilled labourers for 4 hours per day [including DA]

Rs. 14,162/-

A.2) Incidental charges as per Section-II (8). (This forms the basis for tender evaluation):

Item

Quantity

(No. of

services

per month)

Incidental

charges

per

service

per month

Incidental charges per service

per month in words

Incidental charges Per service per month excluding GST for building care taking at DTS/MW Kozhikode under DE TM Kozhikode.

1

The above offer is firm and final. I/We hereby undertake to abide by all the terms and

conditions set forth in the tender

Signature of the Tenderer

(Name and Address in Block letters)

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SECTION-VIII

Performa for Service Agreement

An agreement made this …… Day of ..............(month)… …….(year)… between the Bharat

Sanchar Nigam Limited, hereinafter called the BSNL (which expression shall unless

excluded by or repugnant to the context, include his successors and assignees) on one part

and M/s. ……………………………….…(name and

address)…..………………………………(Acting through its constituted attorney) hereinafter

called the ‘Contractor’ (which terms shall include their heirs, executors, successors and

assignees) on the other part.

WHEREAS the BSNL is desirous of getting executed certain works namely:

Providing services for the ……..(name of the service and location)… ……for …….(hours)

/round the clock per every day, for a period of one year with effect from --------------------,

irrespective of holidays, festival days, any sort of strike days, ‘bandh’ days or ‘harthal’

days, in accordance with terms, conditions and specifications contained in the tender

document issued vide reference no: ...............…..dated …..... ….and letters of intent issued

vide reference no: ...............… dated..............

AND WHEREAS the Contractor is ready and willing to execute the said works in

accordance with the contract.

NOW THIS AGREEMENT WITNESSETH and it is hereby agreed and declared as follows:

1. THE NOTICE INVITING TENDER, Instructions to Tenderers and Conditions of

Contract, issued vide tender notification no:.................... dated......... and Letter of Intent

vide no:........................... dated ........... (along with its enclosures) annexed hereto and such

other additional particulars and instructions as may be found requisite to be given

during execution of the work shall be deemed and taken to be an integral part of the

contract and shall also be deemed to be included in the expression 'Contract Documents'

wherever herein used.

2. IN CONSIDERATION OF THE PAYMENT to be made to the Contractor for the work

to be executed by him, the contractor hereby covenants with the BSNL that the contractor

shall in accordance with the contract documents duly provide, execute and complete the

said works and shall perform all other acts, deeds, matters and things in the contract

mentioned or described or which are to be implied there from or may be reasonably

necessary for the completion of the said works and at the time and in the manner and

subject to the terms and conditions of stipulations mentioned in the contract.

3. The contractor has agreed that EPF/ESI contributions will be remitted regularly to the

concerned organization in the EPF account of the contract worker as per schedule/rules

and the EPF/ESI account numbers and receipts will be produced along with the monthly

bill to the Divisional Engineer concerned.

4. AND THE CONTRACTOR further agreed that tender will be terminated by issuing one

month notice if the performance of the service provided is not satisfactory and also for non

compliance of any of conditions laid down in the afore said tender document.

5. IN CONSIDERATION OF DUE PROVISIONS, executions and completion of the said

works in all respect, in accordance with terms, conditions and specifications contained in

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the Tender Document, the BSNL hereby agrees with the contractor that the BSNL will pay

to the contractor a sum of Rs…………...(Rupees……………………………………………….)

(Pre-fixed rate Rs……… and Incidental Charges Rs …………..), for the entire period of one

year and such other sum(s) as may become payable to the contractor under the provisions

of the Tender Document, issued vide tender notification no:...................................,

dated.........

6. Contractor agrees to pay the wages to contract labours not less than the minimum wages

as fixed in the tender document and also other payments due either from BSNL or

contractor before 7th of every month.

7. The following documents shall be deemed to form and be read and construed as part of

this agreement/contract and binding on the parties:-

a) The NIT and the said tender document

b) The bid submitted by the contractor

c) Subsequent agreements between the parties after submission of offer

8. The Party at second part called as “Contractor” also declares that none of this/her

relatives, i.e. Wife, Husband, Parents, Grandparents, Children and Grand-children,

Brothers, Sister, Uncles, Aunts and Cousins and their corresponding in-laws is working in

BSNL .

9. All the disputes are subject to the jurisdiction of the courts at Ernakulam only.

10. Security of Rs…………………. (Rupees ……………………………………….only) is

furnished below. Rs.………………….. Security Deposit DD No. …………………… dtd

………………. …………………………….. ……………………………… …………...

IN WITNESS WHEREOF the parties hereto have executed these presents the day and the

year above written.

SIGNED AND DELIVERED BY, FOR AND ON BEHALF OF BHARAT SANCHAR

NIGAM LIMITED:

Signature :

Name :

Designation :

Address :

SIGNED AND DELIVERED BY, FOR AND ON BEHALF OF THE CONTRACTOR:

Signature :

Name :

Address :

IN THE PRESENCE OF:

1. Signature :

Name :

Address :

2. Signature :

Name :

Address :

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SECTION-IX

Certificate On Non-Participation Of Near Relatives Of BSNL Employee

(In the case of Tender for providing services for Building Caretaking / Station Upkeeping / of temporary nature in North Zone under the control of

DE TM Kannur and DE TM Kozhikode”)

CERTIFICATE

I _________________________, S/O ______________________________ ,

R/O _______________________________________________ hereby certify that none of my

relative(s) is/ are employed in BSNL unit as per details given in tender document. In case at

any stage, it is found that the information given by me is false/incorrect, BSNL shall have the

absolute right to take any action as deemed fit/ without any prior intimation to me “.

Signed ______________________

(For and on behalf of the Contractor)

Name (caps) _________________

Address ____________________

Date _____________________

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Section-X

Vendor Details-Form for online payment

1. NAME OF THE COMPANY

2. POSTAL ADDRESS

3. TELEPHONE NUMBER

4. FAX NO

5 NAME OF BANK &

BRANCH

6 E-MAIL ADDRESS

7 ACCOUNT NUMBER

8 ACCOUNT TYPE

9 MICR CODE

10 IFS CODE

11 GST NO.

13 PAN NO

NAME OF THE VENDOR WITH SEAL & SIGN:

COUNTER SIGNATURE OF THE CONCERNED DE

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SECTION XI

SLNO Name of document Status Remark

1 Whether tender covers are “Wax-Sealed” Yes/NO

2 Whether Tender cover written “Tender for

…..(Name of the service) in North zone under DE

TM ………

Yes/NO

3

Tender document has been signed in all

Pages by the tenderer. YES / NO

4 Earnest Money Deposit YES / NO

5 DD towards Cost of tender document if it is

downloaded. YES/NO/NA

6

Self-Attested copy Current Valid Registration

Certificate for the Agency / Firm issued by Central

and State Tax authorities.

YES / NO Validity period of

registration:

7

Original “Power of Attorney” enclosed in case

any person other than the tenderer himself,

has signed the tender.

YES / NO/

Not

applicable

8

Self-Attested copy of the partnership Deed

in case of Partnership Firm and Power of

Attorney to the Representative of the Firm to

operate the Tender enclosed.

YES /NO /

Not

applicable

9 Self-Attested copy of Valid Labour License from

the Regional Labour Commissioner attached.

YES / NO

1. No of labourers

permitted

________

2. Validity period of

Labour license :

10 Self-Attested copy of Latest EPF registration

certificate attached YES / NO EPF Code No:

11 Self-Attested copy of GST Registration certificate YES / NO ST Code No:

CHECK LIST TO BE FILLED BY THE TENDERERS

Please tick the “Status” column as indication of submission of relevant ocument.

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attached

12 Self-Attested copy ESI Registration certificate

attached YES / NO ESI Code No:

13 Self-Attested copy of Registered PAN and Income

TAX clearance certificate YES / NO PAN No.:

14

Certificate on none of the near relative of the

tenderer is working in the BSNL units for which

the tender is called for.

YES / NO

15 Vendor details – Form for online payment YES / NO

16

Self certificate stating that the tenderer is not

blacklisted or ineligible to participate tender in any

BSNL units in Kerala Jurisdiction

YES / NO

17

Experience Certificate if any, for the service

provided to BSNL unit or any other firms

YES / NO

18

Whether rate quoted in Section VI is mentioned in

figures as well as in words.

Yes/NO

19

Whether the correction, if any, have been encircled

and fresh entry made and signed by the Authorized

Signatory. (No over writing is permitted.)

Yes/NO