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September1,2016DearMembersoftheDepartmentofDefenseMilitaryFamilyReadinessCouncil(MFRC):TheTRICAREforKidsCoalitionisastakeholdergroupofchildren’shealthcareadvocacyandprofessionalorganizations,disabilityadvocacygroups,militaryandveterans’serviceorganizationsandmilitaryfamiliescommittedtoensuringthattheDepartmentofDefensemeetstheuniqueneedsofchildrenofmilitaryfamilies.TheCoalitiongreatlyappreciatestheMFRC’sinterestinthehealthcareandsupportsprovidedtothe2.4millionpediatricbeneficiariesintheMilitaryHealthSystem.ThatinterestwasobviousintheCouncil’srequestthattheDefenseHealthAgency(DHA)brieftheMFRCon“TRICAREforKids(TFK)ReporttoCongress:UpdatefromtheOfficeoftheAssistantSecretaryofDefenseforHealthAffairs”1atitsJune2016meeting.“TRICAREforKids”isthepopularnameforlegislationpassedasSec735ofthe2013NationalDefenseAuthorizationAct(NDAA),whichorderedtheSecretaryofDefensetostudythehealthcareandrelatedservicesforchildrenofmembersoftheArmedForces,andisusedasacolloquialismfortheeffortssurroundingthatlegislationandimplementation.Then-UndersecretaryforPersonnelandReadiness,theHonorableJessicaL.Wright,submittedtheSection735pediatric(TricareforKids)reporttotheCongressionalDefenseCommitteesinJulyof2014.TheDoDreportincluded31significantfindingsrelatedtothenineCongressionally-directedelementsinSection735.TheTRICAREforKidsCoalitionrespondedtothisreportinSeptemberof20142.Whileagreeingwiththe31findings,thecoalitionwasalsotroubledbynumerousdiscrepanciesandomissionsinthereport.Twoexamplesincludeitsfailure“tosetforthaplantoimproveandcontinuallymonitorpediatriccare”andtomake“recommendationsforlegislationthattheSecretaryconsidersnecessarytomaintainthehighestqualityofhealthcarefordependentchildren,”bothrequirementsofSec735ofthe2013NDAA.AddressingthesefindingsandrespondingfullytoCongressionaldirectionareabsolutelynecessarytoensuringthattheDepartmentismeetingtheneedsofmilitarychildrenandtheirfamilies.Unfortunately,theJune2016MFRCbriefingprovidedbyDHAofficialsfailedtoaddressDoD’s31findingsorstakeholders’previouslysubmittedquestionstoDHAregardingstatusofthosefindingsinJune2015(bothattached).TheMFRCbriefbyDHAprovidedlittlemorethanageneralupdate.Whilesomeoftheinformationwasinteresting,thebriefwasn’tspecifictotheDoDreportandleftMFRCmemberswithmorequestionsthananswers,andadvocateswithsignificantconcerns.Besidesthefailuretoaddressthe31specificDoDfindings,wehadsignificantconcernsbecauseoffactuallyincorrectstatementswithrespecttointeractionwiththeMilitaryCompensationandRetirement
1FederalRegistryNotice:https://www.gpo.gov/fdsys/pkg/FR-2016-05-18/pdf/2016-11736.pdf2TRICAREForKidsStakeholdersCoalitionSummaryandAnalysis:https://www.childrenshospitals.org/issues-and-advocacy/tricare/tricare-for-kids-stakeholders-coalition-summary-and-analysis
ModernizationCommission(MCRMC)findingsregardingtheExtendedCareHealthOption(ECHO)program,thepurposeofECHO,andakeyelementoftheECHOprogram,intheDHAbriefing.Becausetheywerestatedasfactversusopinion,andbecausethemisstatementswillleadtofurtherdelayandpotentiallyinappropriateimplementationoftheTricareforKidsfindings,wewouldhopethattheCouncilwillcontinueitsengagementandleadershiponTricareforKids,looktoDoDtocorrecttherecord,andconsiderreceivingrelevanttestimonyfromstakeholdersandexperts.WewouldspecificallyrecommendtheprofessionalstafffromtheMCRMC,chargedwiththeCommission’sresearch,analysisandrecommendationsregardingthecriticalneedsoffamilieswithexceptionalmembers(EFMPs)whorelyonECHOservices.Similarly,egregiousenoughtowarrantcommentandconcernbystakeholderswasthepointmadeinthebriefingaboutDHAmanagementoftherespitecarebenefit,referencingconcernsthatitwouldbeusedasababysittingservice,astatementwhichsuggestsbothanunacceptablelevelofignoranceoffamilies’needsandunduesuspicionofmotivesdirectedatourmostvulnerablemilitaryfamilies.Thesekindsofcommentsandmisconceptionsarethetypethatadvocatesworktirelesslytocorrectamongthegeneralpublic,butitisespeciallyconcerningwhensuchremarksareprovidedbytheagencychargedwithreformingtheseprogramsandservingthesefamilies.OurconcernswithlackofprogressaddressingthespecificfindingsandthedelaysinimprovingpediatriccarearemirroredinboththeHouseandSenateArmedServicesCommittees(HASCandSASC)sincetheReportwasfiledin2014.Lastyear,regardingDoD’sreporttoCongress,theSASCstated,
“Thereportdeeplyconcernsthecommitteebecausedatagapsanddeficienciesinthisareafailtosubstantiatetheconclusionthatthemilitaryhealthsystemmeetsthehealthcareneedsofchildren,especiallythosechildrenwithspecialneeds.”
Additionalstatutorylanguagecanbefoundthroughoutthisyear’sNDAAindicatingcontinuingdissatisfactionwithDoD’sfollow-upregardingthistopic3.EverydaythatDoDisnotmovingforwardoncorrectingandimprovingtheissueshighlightedinDoD’sreport,aswellasourTRICAREforKidsCoalitionresponsetothatreport,isadaythatmilitaryfamiliesarenotaccessingneededsupportsandservices.TheMFRC’scontinuedengagementandleadershipinrequestingupdatesandmonitoringprogressiscrucialtoensuringaccountabilitywithCongressionaldirectivesandDHA’sownstatedgoalsofmeetingtheuniqueneedsofchildren.Tothatend,theTRICAREforKidsCoalitionrequeststheMilitaryFamilyReadinessCouncilincludeasoneofits2016recommendationstoSecretaryofDefenseCarterastatementthatacknowledgestheimportanceofpediatriccareformilitarychildrenandthenecessityofupdatingtheCouncilandstakeholdersonactionstakentodateandplannedtospecificallyaddressthe31findingsoftheTFK/Section735reportandrelatedquestions.TheTFKCoalitionappreciatesandapplaudsthediligenceoftheMFRCregardingTRICAREforKidsmattersasDoDworkstowardfillingthegaps,addressingareasforimprovement,andimprovinghealthcaresupportsandservicesformilitarychildrenandtheirfamilies,especiallythosewithspecialneeds.Sincerely,Kara Tollett Oakley KaraTollettOakleyChair
3Sec580,GAOReportonEFMP(page233)andSec762,ReportonPlantoImprovePediatricServices(page452)athttps://www.gpo.gov/fdsys/pkg/BILLS-114s2943pcs/pdf/BILLS-114s2943pcs.pdf
SignificantFindingsinReporttoCongressional
DefenseCommittees:
StudyonHealthCareandRelatedSupportforChildrenofMembersoftheArmedForces
OfficeoftheSecretaryofDefenseJuly2014
Element1:AcomprehensivereviewofthepoliciesoftheSecretaryandtheTRICAREprogramwithrespecttoprovidingpediatriccare.
1. ReviewprocessesforevaluatingemergingtechnologyinuseinthegeneralcommunitybutnotsupportedbythehierarchyofevidencerequiredfortheTRICAREpurchasedcareprogram.
2. ReviewregulatoryprovisionsforTRICAREprogramcost-sharingofcarethatappearstohavegainedacceptanceinthelargermedicalcommunitybutdoesnotmeettheTRICARE-specificdefinitionapplicabletothepurchasedcarecomponent.
3. Analyzeuseofhealthcarebenefitsbychildrenages6to21yearstoassessifdevelopmental-andage-appropriatecareisbeingdeliveredascomparedtoAAP-recommendedperiodicityschedulesandguidelines,the2010PatientProtectionandAffordableCareAct,orMedicaid’sEarlyandPeriodicScreening,DiagnosisandTreatmentbenefit.
4. Determinetheextentofuseofspecialmetabolicformulasbychildrenwithcomplexmetabolicordigestivediseasetomaintainessentialnutritionandmedicalfood.
5. Assessthebenefitofnutritionalcounselingandmanagementwhenprovidedbynutritionistsand/orregistereddieticiansasauthorizedprovidersforchildrenwithcomplexmedicalandmetabolicmedicalconditions.
6. DetermineifthecurrentbenefitofhabilitativecareauthorizedunderECHOonlyforADFMspromotesage-appropriateanddevelopmentalsupportforchildrenalongwithskillattainmentandsustainmentthatisdistinctfromrehabilitativecare,andwhetherlegislativechangestoremovethecurrentstatutoryexclusionofhabilitativecarefromtheBasicprogramwouldbeappropriate.
7. UsageofcompoundedmedicationforpediatricbeneficiariesandreviewtheimpactoftheDHAdecisiononcoverageforcompoundedmedicationsincompliancewithPublicLaw113-54,DrugQualityandSecurityAct,oncetheFDAprovidesdirectiononimplementationofthenewlaw.
8. Reimbursementpoliciesandtheirflexibilityforsafeandeffectivecareofthepediatricbeneficiaryaspediatrichealthdeliverymodelschange.
Element2:Anassessmentofaccesstopediatrichealthcarebydependentchildreninappropriatesettings.
9. Futureassessmentsshouldfocusonmorefinelytunedaccessmetrics,includingwaittimesandreferrals,reasonsforhigherratesofnon-networkERuse,andavailabilityofproviders.Evaluatecurrentlyavailablemetricsanddatasourcestoassessiftheyeffectivelyaddressadequacyofaccessforpediatricbeneficiaries.
10. SpecificanalysesofthepediatricpopulationintheannualEvaluationofTRICAREPrograms:Access,CostandQualitywouldprovideacomprehensivereviewofadultandpediatricERutilizationratesintheMHS.
11. Strategiesareneededtoaccuratelydifferentiatebetweenutilizationoffreestandingversushospital-basedERutilizationandcostdifferences,whichcouldinformassessmentofaccessofservices.
12. PotentialrecaptureofpediatricERvisitsthroughreviewofdiagnosesandacuityofvisitswouldinformaccessofservices.
13. Studyofregionalcontractorrequiredreportstoevaluatetheneedforcontractmodificationstohavedataavailableforfinelytunedaccessmetrics,includingwaittimesandreferrals,reasonsforhigherratesofnon-networkERuse,andavailabilityofproviders.
14. EvaluatetheneedforcontractmodificationstodevelopNARsthatwouldreflectavailabilityofprovidersonamonthlybasis.
Element3:Anassessmentofaccesstospecialtycarebydependentchildren,includingcareforchildrenwithspecialhealthcareneeds.
15. Potentialmethodsforcodingthatwillmoreeasilyidentifypediatricspecialtyorsubspecialtyproviders,orallowfordual(adultandpediatric)coding.
16. Furtherdefinediagnosisforhigh-utilizationspecialtyprovidersandaccessstandardsbetweenreferralsandappointments.
17. CollectingdataonpediatricaccessandproviderspecialtyintheannualMHSTRICAREsurveycouldbeausefultoolfortrackingpediatricaccessandsatisfaction,includinguseofspecificquestionsonCAHPStoassessfamilysatisfactionspecifictopediatriccare.
18. DeterminethecomponentsofaconsistentNARfordirectandpurchasedcarecomponentthatidentifiesforreferralsandconsultationstheparticipatingpediatricsubspecialtyproviders.
19. RegionalcontractrequirementsforNARstoincludenetworkadequacyasmeasuredbyutilizationofpediatricsubspecialtyproviders.
20. ConsidertheinclusionofthepediatricpopulationintheannualEvaluationofTRICAREPrograms:Access,CostandQualityreporttoprovideacomprehensivereviewofadultandpediatriccareintheMHS.
Element4:AcomprehensivereviewandanalysisofreimbursementundertheTRICAREprogramforpediatriccare.
21. Periodicallyreviewreimbursementpoliciesinordertocollaborateoninnovativeprocessesneededtocontinuetomeettheuniquehealthcareneedsofchildrenashealthcaredeliverymodelschange.
Element5:AnassessmentoftheadequacyoftheECHOPrograminmeetingtheneedsofdependentchildrenwithextraordinaryhealthcareneeds.
22. ReviewdataregardingEFMPfamilymemberseligibleforECHOenrollment,currentECHO-enrolledbeneficiarieswhocontinuetobeeligibleforservices,andcurrentECHO-enrolledbeneficiarieswhoduetochangesinconditionarenolongereligibleforECHOservices.CollaboratewiththeMHSBeneficiaryEducationandSupportDivision,theMilitaryDepartments,TROs,theOfficeofSpecialNeeds,andcontractorpartnerstoprovideinformationtoalleligiblefamiliesandtrackECHOenrollmentandutilization.
23. DevelopsatisfactionoroutcomemeasurementsforallECHOprogramswithregardtoimpactonbeneficiariesandfamilyreadiness.
Element6:Anassessmentoftheadequacyofcaremanagementfordependentchildrenwithspecialhealthcareneeds.
24. DoDcollaborativereviewtoestablishaformalfamily-focusedprocesstoevaluatetheadequacyofcareandcasemanagementinmeetingcomplexindividualhealthneedsandpromotingqualitycost-effectiveoutcomes.
25. Developaformalcollaborativeprocessinandbetweendirectandpurchasedcaretodefineandreviewoutcomesforappropriatecare/casemanagementofpediatricbeneficiariesandtheirfamilies.
26. Developoutcome/efficacymetricsfortheimpactofcasemanagementindirectandpurchasedcareforbeneficiarieswithsignificantmedical/behavioralhealthissues.
27. FuturelongitudinalstudyontheimpactofPCMHonpediatricbeneficiariesintheMTFsetting.
Element7:AnassessmentofthesupportprovidedthroughotherDepartmentofDefenseormilitarydepartmentprogramsandpoliciesthatsupportthephysicalandbehavioralhealthofdependentchildren,includingchildrenwithspecialhealthcareneeds.
28. Developacommoncoreofprograms/benefitsthatsupportfamiliesavailableatallinstallationswithcriteriaforevaluatingeffectivenessofprogramsandoutcomes.
29. Evaluateaprocessfora“one-stop-shoppingsystem”tosupportfamiliesinevaluatingthemultitudeofservicesavailableintheMilitaryDepartments,DoD,andcommunitytomeettheirneeds.
Element8:MechanismsforlinkingdependentchildrenwithspecialhealthcareneedswithStateandlocalcommunityresources,includingchildren’shospitalsandprovidersofpediatricspecialtycare.
30. Futurestudytodevelopandtestconsistentprocessesofcommunicationandcollaborationbetweennonclinicalandclinicalsupportforthefamily’snetworkofneeds.
Element9:Strategiestomitigatetheimpactoffrequentrelocationsrelatedtomilitaryserviceonthecontinuityofhealthcareservicesfordependentchildren,includingchildrenwithspecialhealthandbehavioralhealthcareneeds.
31. FormalizedcollaborationofEFMPMilitaryDepartmentmedicalandregionalcontractorsindeterminationofavailabilityofmedicalresourcesincomplexmedicalcasepriortorelocation.
From:TRICAREForKidsCoalitionTo:DefenseHealthAgencyPediatricIntegratedProjectTeamQuestionsforSubmissiontothePIPTfortheJune24,2015meetingwithstakeholdersA.TheTricareforKidsCoalitionidentifiedthefollowinglistofopportunitiestoimprovecareandcareexperiencesformilitaryconnectedchildrenpursuanttotheDoDPediatricReporttoCongressreleasedinJuly2014.
1. ForeachofthefollowingissuesidentifiedintheSection735Reportandrecommendationsmadebystakeholders:WhatistheDoD/DHApositiononthetopic/recommendation?WhatisthestatusandsummaryofactivitysincetheReportpublicationdate?Pleasedescribeaplanforimplementation?Whatifany,additionalauthorityisneeded?
• AligningTricarewithpreventivebenefitsavailablethroughthePatientProtectionandAffordableCare
Act(ACA),BrightFuturesandMedicaid’sEarlyandPeriodScreening,DiagnosticandTreatment(EPSDT).• AligningmedicalnecessitydefinitionforpurchasedcaresectorwithAAPrecommendationandbroader
definitionallowedinthedirectcaresystemtoensureaconsistentbenefitandcare.• Creatingapediatricphysicianadvisorygroupwithinternalandexternalpractitionersthatmeetsona
regularbasistoprovidepediatricspecificperspectiveonpolicyandpractices.• EstablishinganAdvisoryPanelonCommunitySupportforMilitaryFamilieswithSpecialNeedsas
requiredbylaw.• AmendingtheinpatientonlylistTRICAREadoptedfromMedicareforpediatrics.• AddressingreimbursementareascitedintheReportandstakeholdercommentsthroughoutthe
process.Wouldyoudiscusstheneedforandworkwithapediatricpaymentadvisorygrouptoaddress?• Adjustingdefinitionsandprovidercategoriesasnecessarytocovermedicalnutritionforchildrenwith
complexnutritionalneeds.• ImplementinginternalECHOreformsandincreaseflexibilityofECHObenefittoensurethatitalignswith
theCentersforMedicare&MedicaidServices(CMS)standardsforcommunitybasedsupportsandprovidesimprovedaccessandcontinuityofcaretofamilies.
• Ensuringthatcompoundedmedicationcoverageandregulationallowspediatricneedstobemet.• Conveningdatastakeholdersadvisorygrouptoassistwithmetrics,appropriatecomparisons,etc.for
pediatricsincludingcomplexcareandcarecoordinationandmanagement.• Immediatelyadoptingmentalandbehavioralhealthstandardsmorecommonplaceinpediatriccare
systemssuchaswraparoundcare,intensiveoutpatientprograms,familycenteredcare,communitybasedcareanduniformaccesstospecialtycare.
• Removingartificialbarrierstoresidentialtreatmentcentercertifications.• ParticularlywithregardstoEFMPfamilies,compilingrecommendationsfromthemanyrecentreports
andstudiesandcreationofachecklistofactionitemsandissueareastoaddress.Canyouassurethisstakeholdercommunitythatthiswillbedoneincollaborationwithinternalandexternalstakeholders?
2. ForeachofthefollowingdeepdiveissuesidentifiedintheSection735Reportandrecommendations
madebystakeholders:
WhatstepshasDHA/DoDtakensincetheReportpublicationdatetobegintoaddress:
• Thelackofdata,inefficiencyofcollectionandanalysisandinabilitytomeaningfullyutilizedata.
• EnsuringthatqualifiedEFMPbeneficiarieshaveaccesstoMedicaidwaiverservices.• Streamliningtheprocessforpediatric-specificcoverageandreimbursementissuesthatarechild/patient
centered.• ImplementingcodingchangesthatmoreaccuratelyreflectpediatriccaresuchasAPR-DRGs.• AllowingTRICAREtoformulatepoliciesandcoveragewithbestpracticesidentifiedandrecommended
byotherfederalagencieswithsubstantiveoversight;forexample,insteadofconductingitsownanalysesregardingsubstanceabusetreatmentandmentalandbehavioralhealthonwhichtodesignpolicies,utilizeSAMSHAstudiesandreports.
B.Inthe2015NDAADHAwasgivenflexibilitytocoveremergingtechnology.
3.HowandwhendoesDHAplantoimplementthisflexibilityforpediatrichealthcare?