DECLARATIONI hereby declare that the project entitled “Retail Management” is an authentic record of my own work carried at LG electronics Pvt. Limited as requirement of six months project semester for the award of degree of B.E Information and Technology Engineering, PEC University Of Technology, Chandigarh, under the guidance of Mr. Varun kumar and Mr. Parag Mathur during 29th January 2014 to 17th June 2014.

Lovepreet Singh Sidhu11106013

Date: 17th June 2014

Certified that the above statement made by the studentis correct to the best of our knowledge and belief.

Mr. Varun kumar Mr.Parag mathurAssitant Professor IT ManagerIT Department LG ElectronicsPEC University Of Technology Pvt. Ltd.

PROJECT REPORT

(Project Semester January-June 2014)

Retail Management

Submitted by

Lovepreet Singh Sidhu

SID: 11106013

Under the Guidance of

Mr. Varun kumar Mr.Parag mathurAssitant Professor IT Manager IT Department LG Electronics PEC University Of Technology Pvt. Ltd.

Department Of Information and Technology Engineering

PEC University of Technology, Chandigarh

(Deemed University)

January to June, 2014

ACKNOWLEDGEMENT

It gives me a great pleasure to take this opportunity to thank LG Electronis Pvt. Limited

for giving me an opportunity to work in their esteemed organization.

I would like to express my sincere gratitude and indebtedness to my Manager Mr. Parag

Mathur for his invaluable guidance and enormous help and encouragement, which helped

me to complete my project successfully. His way of working was a constant motivation

throughout the project term.

I would like to acknowledge my mentor Mr. Nitin Dawra who helped me in one way or

the other with their constant involvement during my project tenure here.

I would also like to take this opportunity to express my sincere gratitude to my faculty co-

coordinator, Mr. Varun Kumar for his constant guidance, valuable suggestions and moral

support.

I cannot finish without saying how grateful I am with my family who has supported me

throughout. Most importantly, I wish to thanks my parents. They have always supported

and encouraged me to do my best in all matters of life.

Lovepreet Singh Sidhu

SUMMARY

The series of tasks are assigned in the training period so as to get an overview of all the department. “Retail Management “ is a process of promoting greater sales and customer satisfaction by gaining a better understanding of the consumers of goods and services produced by a company.It is basically managing all sales and services for the betterment of consumers with online retail management portal.B asically it is for record of online attendance of SSE’s ,hiring record , sales record of india , stock details ,shuffling of executives,outlet details etc.The online reports are automatically generated for the future use as the values are directly been added to the tables.The project was basically created on asp.net and pl/sql.In which I worked on many small modules for bringing changes to their portal ,created tables and made entries , worked on master page for making some new changes. Manily I was working on the maintenance of the portal. be resolved using VBA as he was working with excel all of the time.Second job was to create the search functionality using VBA as the part of CRM (Customer RelationshipManagement) project as in the whole long list of data of his clients was difficult to search the client info bythe particular case search. so some needs like to get the latest data of interaction with every client to be seenon the sheet.so as to save time by looking into all the sheets. And some issues like that.There was a web portal made by the company for the marex spectron (marex spectron is one of theworld’s largest privately owned brokers of financial products in the commodities sector and a leader inbrokering physical energy products). I was assigned the testing of the portal and then was told to make theuser manual and client manual as the documentation to be sent to the company to their clients and wasappreciated.