delegate pack india

Doing Business in India 2014

Thursday, 31st July 2014 @ Scotland House, Glasgow

Agenda

08.00 Arrival, registration and buffet breakfast

08.30 Welcome and introduction

Julian Taylor, Scottish Development International (SDI)

08.35 India as a market of opportunities

• Scottish presence in India – Indian presence in Scotland

• Routes to market

• Political & economic overview

Rooma Bussi, Scottish Development International (SDI)

08.50 India-Scotland Bilateral Trade & Investment

Oscar Kerketta, Consul General of India, Edinburgh

08.55 Market overview and considerations

• Indian law & personal experience

• Bribery acts

• Intellectual property

• Inward & outward investment

Karyn Watt, Anderson Strathern

09.25 Doing business in India

• Cultural considerations

• Opportunities and pitfalls

Douglas Neilson, Consultant & GlobalScot

09.40 Mission to India

Hilary Dunne, BE Group

09.50 Coffee break

10.00 Case study presentation

Steve Forsyth, this-tel Ltd.

10.15 Q&A Panel session

Moderator: Julian Taylor, SDI

Panellists: Anderson Strathern, GlobalScot, Qatar Airways, Case Study Company, Barclays

Bank, BE Group, SDI Int. Trade Adviser

11.00 End of seminar

11.15 One to one sessions (bookable on the day, in the balcony or bar area)

Speaker Biographies in order of appearance

Event Facilitator:

Julian Taylor, Executive Director – Asia Pacific

Scottish Development International, Shanghai - China

As a member of Scottish Enterprise's Executive Leadership Team, Julian Taylor

has full operational responsibility for Scottish Development International's delivery

throughout the Asia Pacific region. This includes both trade and investment

responsibilities, assisting Scottish businesses secure trade deals and become

established in Asia and helping companies throughout Asia make strategic

investment decisions in Scotland.

He is based in Shanghai, with team members in Delhi, Mumbai, Hyderabad,

Singapore, Taiwan, South Korea, Japan, Perth, Sydney, Hong Kong, Shenzhen and Beijing.

Julian has over 20 years of experience in international economic development, having had a variety of

roles in Scottish Enterprise and other organisations. Most recently, this included the role of Executive

Director for Strategy as Economics. He is a member of Glasgow University’s Adam Smith Business

School Strategic Advisory Board.

About Scottish Enterprise / Scottish Development International

Scottish Enterprise is Scotland's main economic development agency and aims to deliver a significant,

lasting effect on the Scottish economy. Our role is to help identify and exploit the best opportunities for

economic growth. We support ambitious Scottish companies to compete within the global marketplace

and help build Scotland’s globally competitive sectors. We also work with a range of partners in the

public and private sectors to attract new investment to Scotland and to help create a world-class

business environment.

Scottish Development International (SDI) works to attract inward investment and knowledge to Scotland

to help the economy grow. It also helps Scottish based companies to trade overseas and promotes

Scotland as a good place to live, work and do business. It is a partnership between the Scottish

Government, Scottish Enterprise and Highlands and Islands Enterprise and its work is guided by the

Scottish Government’s strategy for economic development in Scotland.

www.scottish-enterprise.com/international

Talk to an export adviser 0800 019 1953

Rooma Kumar Bussi, Country Director

Scottish Development International (SDI) India

Rooma Kumar Bussi is the Country Director India Operations with Scottish

Development International (SDI). SDI is the Scottish Government’s primary

international trade & investment promotion body. Rooma has close to 20 years of

experience in economic development, having assisted numerous Indian and foreign

companies with their trade & investment strategies across a range of industry

sectors, ranging from Energy, Pharma, Education, Food & Beverage to IT and

Retail/Consumer Goods. She has previously worked with the French and Australian

Governments, leading industry teams by formulating innovative strategies to drive

trade and investment linkages. She has a deep understanding of the drivers and imperatives of

economic development.

In her present capacity, Rooma is responsible for overseeing SDI’s operations in India. Rooma is a post

graduate from Jawarharlal Nehru University in New Delhi. She is a strong believer that “Innovation and

Creativity” supported by a strong collaborative working ecosystem will enable companies to thrive in

most market conditions.

Oscar Kerketta, Consul General of India

Consulate General of India

Mr. Oscar Kerketta joined the Indian Foreign Service in 1987. He served as Third

Secretary from 1989-1991 in Hong Kong where he also learned

Mandarin. Thereafter, he was posted at the Indian Embassy in Beijing as Second

Secretary, where he worked on political and commercial matters. After returning to

India, he worked in the Ministry of External Affairs from 1993-1997 and dealt with

issues related to consular matters & relations with neighbouring countries especially

Bangladesh, Sri Lanka, Myanmar & Maldives.

He was subsequently posted at Indian Missions in Warsaw and Berlin from 1997 to

2003. Mr. Kerketta also served as Director (SAARC) in the Ministry of External Affairs from 2003 to

2006 and thereafter served in the Indian Diplomatic Missions in Lusaka and Stockholm from 2006-2012.

He assumed office of Consul General of India in Edinburgh from 7th December, 2012.

Mr. Kerketta has Master’s Degree in Sociology. He is married and has one son and one daughter.

About the Consulate General of India

Consulate General of India, Edinburgh exercises consular jurisdiction over the whole of Scotland.

Besides carrying out Consular functions that include issuing of visas, passports, PIO, OCI cards and

rendering other consular services, the Consulate strongly focuses on strengthening economic and

business ties between India and Scotland. The Consulate also facilitates various visits of

officials/dignitaries to/from India and Scotland. A deepening of intercultural understanding is a crucial

aspect of any bilateral partnership. Consulate, therefore, lays a lot of emphasis on promoting cultural

activities. A large number of Indian students study in Scottish universities and educational institutions.

The Consulate also seeks to strengthen these academic collaborations and interactions.

Karyn Watt, Partner and Head of Infrastructure

Anderson Strathern

Karyn is a partner in our corporate group and Head of Infrastructure. She has over

28 years’ construction industry experience and is accredited by the Law Society of

Scotland as a specialist in Construction Law. She is a member of Construction

Scotland Industry Leadership Group which plays a crucial role in shaping and

delivering Scotland’s economic ambitions. Karyn is New York bar qualified and is a

qualified mediator. She is on the Board and in the drafting team of the Scottish

Building Contracts Committee (SBCC) and also acts for the National Specialist

Contractors Council (NSCC).

She leads major projects on behalf of both local authorities and the private sector, involving complex

strategic procurement and project issues. In recognition of her contribution to the industry, Karyn was

awarded an Honorary Fellowship of the RIAS in 2013. She has extensive personal experience in India,

working with Indian companies, having imported from India, and having made a Bollywood movie that

was premiered at the Cannes Film Festival last year.

About Anderson Strathern

Anderson Strathern is widely recognised as a Scottish regional champion law firm, we provide full

service legal and strategic business advice to international businesses, private companies, public

bodies, not-for-profit organisations, individuals and families. With 56 partners, over 300 staff, and eight

solicitor advocates, our clients view us as their specialist partners and business minded advisers rather

than just lawyers. We demonstrate this by creating innovative but effective solutions to complex

problems, working with our clients to achieve their vision. The success of our approach was reinforced

by Anderson Strathern being 'Highly Commended' in the FT Innovative Lawyers Report. We have top tier

rankings in the leading legal directories, Legal 500 and Chambers UK, and many of our lawyers are Law

Society of Scotland ‘Accredited Specialists’. Quality of service and sustainability is assured through

our ISO27001, ISO9001, ISO14001 and OHSAS18001 certifications.

Anderson Strathern is the only law firm in Scotland accredited to IIP Gold standard.

Douglas Neilson, Consultant and GlobalScot

Doug Neilson is a former Banker, with a wealth of experience in fast growing

markets, notably India, S.E. Asia and the Gulf. From 1962 until 1979, Doug

worked with Royal Bank of Scotland, latterly as Head of Asia, based in Hong

Kong, and a Director of associated companies in Hong Kong, Singapore, and

Indonesia. He joined Deutsche Bank in 1980, serving in senior management roles

in India; Germany; Singapore and Thailand, and was appointed CEO, India- and

Chairman of associated Companies in India - in 2001. He was also elected to the

Managing Boards of the Indian Banks’ Association, and the Indo-German

Chamber of Commerce. He moved to London in 2004 to spearhead a global initiative to re-engineer

Deutsche Bank’s huge Multi-National corporate credit business.

After retiring from Deutsche Bank in 2006, he provided advisory services to private clients on

opportunities in emerging markets, and joined Doha Bank, a major retail and corporate bank in oil rich

Qatar, as Chief Risk Officer/Head of Global Governance in 2008. He returned back home to Scotland in

2011.

Doug is currently a Non-Executive Director of Companies in UK; Germany and India.

Hilary Dunne, Project Team Manager

BE Group

Hilary Dunne has worked in the event industry for over 20 years she has vast

experience in event planning, client liaison, event management & delivery.

About BE Group

BE Group is an independent, national business services group with an exceptional

track record in business improvement, supply chain development, events and

publishing. Our comprehensive portfolio of services is designed to help businesses

to be more productive, profitable and competitive.

We manage and deliver projects and events for government departments and agencies to support

companies in finding new customers and to develop their business.

BE Group have been contracted by Scottish Development International to support and organise MVS

trade missions.

Steve Forsyth, CEO

this-tel Ltd.

Stephen Forsyth is the CEO and founder of this

Company, based in Perthshire. This-

writing solution (PaaS) increasing

management, approval and certification processes

global footprint.

After identifying a gap in the market Stephen set up this

two way satellite broadband to rural areas of Scotland and the north of England

before strategically moving the company into

solutions to meet what he saw as the future demands of mobile comm

technology gaps that would be created.

Stephen has a deep expertise in telecommunications at a very senior level

the design and implementation of some of the major mobile phone and data ne

Europe, North Africa and South America.

About this-tel

this-tel is the number one secure virtual digital writing solution (PaaS) increasing information

efficiency in form management, approval and certification processes.

software and pending IP, the company is an early mover across the global marketplace, leveraging its

growth from an initial strategic £5 million contract in India.

We enable our clients to solve their key issues of:

• High cost of data entry

• Direct information delivery to decision makers

• Increased information accuracy by removing human error

• Improved quality of information by value added applications (audio visual) and information from third

party servers

• Information delivery in real time

this-tel clients fall within the sectors of Banks & Financial Institutions; Medical & Healthcare; Transport,

Shipping & Logistics; Oil, Gas & Petrochemicals; Government bodies

Our innovative technology secret sauce is global encrypted PaaS & SaaS methodology

using OATP and automatic renewable licence keys. It is future proof and encompasses both paper and

screen, and utilises existing input devices and back office systems.

and founder of this-tel Ltd, a family owned Software

-tel has developed a unique secure virtual digital

solution (PaaS) increasing information workflow efficiency in form

certification processes and is now actively expanding its

After identifying a gap in the market Stephen set up this-tel in 2001 to initially provide

two way satellite broadband to rural areas of Scotland and the north of England

trategically moving the company into Platform as a Service (SaaS) in focussing on digital writing

solutions to meet what he saw as the future demands of mobile communications and the user

technology gaps that would be created.

in telecommunications at a very senior level having been

the design and implementation of some of the major mobile phone and data ne

Europe, North Africa and South America.

secure virtual digital writing solution (PaaS) increasing information

efficiency in form management, approval and certification processes. Combined with its


growth from an initial strategic £5 million contract in India.

We enable our clients to solve their key issues of:

ect information delivery to decision makers

Increased information accuracy by removing human error

Improved quality of information by value added applications (audio visual) and information from third

tel clients fall within the sectors of Banks & Financial Institutions; Medical & Healthcare; Transport,

Shipping & Logistics; Oil, Gas & Petrochemicals; Government bodies.

Our innovative technology secret sauce is global encrypted PaaS & SaaS methodology


screen, and utilises existing input devices and back office systems.

a family owned Software

secure virtual digital

information workflow efficiency in form

and is now actively expanding its

de

two way satellite broadband to rural areas of Scotland and the north of England,

in focussing on digital writing

unications and the user

having been responsible for

the design and implementation of some of the major mobile phone and data networks across UK,

secure virtual digital writing solution (PaaS) increasing information workflow

Combined with its proprietary


Improved quality of information by value added applications (audio visual) and information from third

tel clients fall within the sectors of Banks & Financial Institutions; Medical & Healthcare; Transport,

Our innovative technology secret sauce is global encrypted PaaS & SaaS methodology implemented


Jenna Donaldson, Account Manager, Leisure and Specialist Sales Scotland

Qatar Airways

Jenna manages a portfolio of key agents, covering all aspects of sales, working with

meetings and events (outbound and inbound), securing large groups (for festivals

and events such as the commonwealth games), gaining initial corporate specialist

contacts and developing new business connections. Jenna is establishing strong

relationships with major players, reliable and mutual partnerships. Jenna’s position

will be representing a great challenge for achieving Qatar Airways expanding success

in both Leisure and Specialist Sales in Scotland.

About Qatar Airways

Qatar Airways is the national carrier of the State of Qatar. Currently undergoing rapid expansion, Qatar

Airways is one of the fastest growing airlines operating one of the youngest fleets in the world and the

award-winning five-star airline. Now in its 17th year of operations, Qatar Airways has a modern fleet of

134 aircraft flying to 143 key business and leisure destinations across six continents.

The new Edinburgh service commenced 28th May flying 5 times a week, Monday, Wednesday, Friday,

Saturday and Sunday. Departing Edinburgh 14.45 and arriving at 13.15. This new Scottish addition to

the Qatar Airways route map is the airline’s 141st global destination and will significantly reduce journey

times for those travelling from Edinburgh to locations around the world. With smooth and frequent

connection times in Doha’s brand new Hamad International Airport, passengers flying from Edinburgh

will now be able to arrive at their final destination, whether it be Doha in the Middle East or further afield,

without the need for any domestic transfers within the UK.

Also in October 2013, Qatar Airways joined the Oneworld Alliance, becoming the first Gulf carrier to join

a global airline alliance, enabling its customers to benefit from almost 1,000 airports in more than 150

countries, with 14,000 daily departures.

Eric Balish, Director, Head of Trade & Working Capital, Scotland & Ireland

Barclays Bank PLC

Eric is responsible for the trade finance and working capital requirements of the

Barclays customers across Scotland and Ireland. Given Barclays significant oil and

gas business these responsibilities include US and Canadian based customers

operating in UK waters and worldwide from their offices here. He has been working

with internationally focused businesses across all sectors and sizes for nearly 30

years during a 28 year career with RBS and latterly 8 years with Barclays. Eric has

a wealth of experience in understanding the physical and financial supply chain

challenges facing business operating in markets worldwide.

About Barclays Bank

Barclays is an international financial services provider engaged in personal banking, credit cards,

corporate and investment banking and wealth management with an extensive presence in Europe, the

Americas, Africa and Asia. Barclays’ purpose is to help people achieve their ambitions – in the right way.

With over 300 years of history and expertise in banking, Barclays operates in over 50 countries and

employs approximately 140,000 people. Barclays moves, lends, invests and protects money for

customers and clients worldwide.