DELEGATINGDELEGATING

Based on work from Robert Heller & Tim Hindle, Essential Manager’s

Manual, 1998

WHAT IS DELEGATION?WHAT IS DELEGATION?

• Delegation involves giving another person a task for which the delegator remains ultimately responsible.

DELEGATION STAGESDELEGATION STAGES

• ANALYSIS - Sorting tasks to be delegated

• APPOINTMENT - Naming the delegate

• BRIEFING - Defining the task

• CONTROL - Monitoring and encouraging

• APPRAISAL - Reviewing and revising

WHY DELEGATEWHY DELEGATE?

• Streamlining your workload results in– increased time – reduced stress levels– motivated and more confident staff

SELECTING TASKS TO DELEGATE

• What tasks am I doing that need not be done at all?

• What am I doing that could be done by someone else?*

• What tasks am I doing that can only be done by me?

• *Prime tasks for delegation.

CONSIDER THE VARIOUS CONSIDER THE VARIOUS ROLES YOU CAN ROLES YOU CAN

DELEGATEDELEGATE• Assess individuals

• Look for initiative

• Train delegates

Train Strengthen Motivate

SELECTING A MONITORING SYSTEM

• Involvement in all correspondence

• Written Reports

• Personal Reports

• Access via Computer

• Meetings

CHECKING PROGRESS

• Is there anything you want to bring to my attention?

• We failed to meet that deadline. Any suggestions as to how that happened?

• How do you think we can avoid making this mistake in the future?

DEVELOPING YOURSELF THOUGH DELEGATION

• Organize sufficient time in which to research and develop new ideas.

• Set yourself a weekly or monthly reading plan and adhere to it.

• If you are aware of a gap in your mgmt. Education, fill it.

• Reinforce your skills by taking the opportunity to learn from others.

How well do you delegateHow well do you delegate?