delhi metro ppt
TRANSCRIPT
DELHI METRO
23rd November 2010
Submitted to
Dr. Manoj Kumar Srivastava
Mishra A S – 11
Karthik Raja A P A – 45
Madhuri Gauba – 50
Abha Maheshwari – 51
Manpreet Singh Sumra – 55
agenda The Metro Project - An
Overview Operational Excellence
The Success Mantra Learnings
times ahead
The Metro Project – An Overview Planning started in 1984 Started implementation in 1998 Implementation in 4 phases till 2021 Started as Corporation
(Not Public Ltd)
Project Highlights
Phase No. of lines
Length (km)
Elevated length (km)
Underground section
(km)
At grade length (km)
No. of stations
Phase I 3 65.10 47.43 13.17 4.50 59
Phase II 15 128.06 94.13 29.83 4.10 81
Phase III 11 112.17 NA NA NA NA
Phase IV 8 108.50 NA NA NA NA
Details of the Delhi Metro Network (as on March 31, 2010)Source: Delhi Metro Rail Corporation
Corporate Culture at DMRC
Dedication & Commitment to corporate mission Integrity Punctuality Targets are most sacrosanct Lean and Effective Professional Attitude No Inconvenience/endanger to citizens Ecological and Environment Friendly Dignity in Performing Duty Customer Pro-activeness
Rolling Stock – New Initiatives
Ballast less tracks Low maintenance Low Vibration for passengers
Temperature control Higher maximum speed coaches Advanced braking system First 60 Coaches made in Korea, 180
made in BMEL, Blore
Technology Transfer
Commercial Operations
High ridership (creates high operational efficiency)
Modification in time table Rescheduling of maintenance Concurrent recruitment & training
operation & maintenance staff More trains in the long run
Commercialization of Project Commercial space for rent for fast food
stalls / other passenger requirements Corporate Product Advertising on Running
Trains Cineplex and shopping mall (on
development) IT Park in 6 hectares (on development) Grant for SEZ 2 million sq. ft. for retail, office & housing
(expected)
Passenger Convenience Facilities Token dispensing machines at busy
terminals AFTS – Automatic Fare Collection System Flap doors – with smart cards Escalators Convenient interchange to other modes Metro Citizen Forum – Familiarization of
facilities 24 hrs online customer care Personal assist for physically challenged
Feeder Buses
In sufficiency in co-ordination Congress – BJP Issues
120 Feeder busses CNG Busses Radio Taxi for
Metro Commuters
Safety Measures
ATP – Automatic Train Protection TETRA Radio Kits for communication
Lowest Jerking – World Class Advanced training on maintenance ISO
9001:2008
Security Measures
Dog Squads Strengthening bomb
disposal teams Additional door frame
metal detectors Dragon Lights – Search Lights Awareness to commuters – 32 lakh eyes
Unidentified objects Suspicious Persons Suspicious Activities
3000 Close Circuit Televisions
HR Management
Participative Discussion on day to day problems in weekly &
monthly meet– resolving of problems over the table ‘Competency Building’ – Time Management, Team
Building, Motivational techniques Delivering the best Implementation of 6th pay commission for CDA pay
scale, interim relief and revision for IDA pay scale Appreciation for devoted & dedicated performance
PG Dip in Metro Technology & Management
Better working conditions
High-tech cooling plants in tunnels Air conditioned work environment for
better Performance of engineers & workers Working of Tunnel Boring Machines
Ventilation fans for fresh air access Chiller plants for TBM (shaft & cutter
head tool)
Environment Concerns
First Rail proj. in world to apply for Carbon Credits.
Certified prevention of 90,000 tonne of CO2
UNFCCC – TUV NORD Saved 1,12,500 MW – Regenerative Braking Award from Ministry of Power
Energy efficient lighting in stations & tunnels Optimized air-conditioning Solar Energy in Parking Lots
Carbon credits help in funding as well
Success Mantra
Plan-Execute-Review-Expedite-Re plan….- Detailing & Planning (approx. 6 months)
- Tender (to pre-qualified parties; Sometimes Single party)
- All key dates mentioned in tender itself
- Provision of penalties if key dates are not met
- Standardization (e.g.: Station layout / design
- Milestones marked and monitored.- Decision making
- Empowerment to contractors
Targets- Safety, No inconvenience to commuters, No cost
and time overrun
Learnings…
Project Management Supply Chain Management Process & Capacity Design Location & Layout Design Service Design Schedule Management Work Fore & Organization
Tough Roads Ahead
But I have promises to keep, And miles to go before I sleep,
- Robert Frost
Thank You
REFERANCES DMRC Director’s Report 2008-09 India Brand Equity Foundation
www.ibei.org Wikipedia Times of India Prof’s Case-let