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Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

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Page 1: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

Delivering Business Processes on the SharePoint Platform

Name: Togamau Te’o

Organisation: University of Southern Queensland

Date: 18th November, 2011

Page 2: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• SharePoint at USQ

• Business Processes

• SharePoint Features

• Demos

• Questions

Agenda

2© Unipoint 2010, All rights reserved.

Page 3: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• How is SharePoint Used in USQ?– Intranet for Staff Collaboration and

Information Management– Development platform for delivering business

processes for the University– A document management, gradually replacing

file shares

SharePoint at USQ

© Unipoint 2010, All rights reserved. 3

Page 4: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

USQ SharePoint Timeline

© Unipoint 2010, All rights reserved. 4

Page 5: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

Platform Infrastructure

© Unipoint 2010, All rights reserved. 5

Page 6: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

Information Architecture Design

© Unipoint 2010, All rights reserved. 6

Page 7: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

Information Architecture - Access

7© Unipoint 2010, All rights reserved.

Page 8: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

Corporate Intranet

© Unipoint 2010, All rights reserved. 8

Page 9: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

Divisional Intranet

© Unipoint 2010, All rights reserved. 9

Page 10: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• Types of Business Processes– Corporate – Divisional

• SharePoint Applications– Combination of OTB functionality and

extensions through API

Business Processes

© Unipoint 2010, All rights reserved. 10

Page 11: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• Corporate Processes1. Planning Environment

2. Campus Connection

3. Policy Library

4. Course & Program Review (CPR)

5. SAR

6. DWBI

Business Processes on SharePoint

© Unipoint 2010, All rights reserved. 11

Page 12: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• An environment for:• Corporate planning• Load• Budgets• Aggregation

1.Quality Management Framework (QMF)

© Unipoint 2010, All rights reserved. 12

Page 13: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

1. QMF

© Unipoint 2010, All rights reserved. 13

Page 14: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• How did we build it?– Infopath forms– Web Services– SQL Database

1. QMF (cont’d)

© Unipoint 2010, All rights reserved. 14

Page 15: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• Communication of executive-level messages and events to staff

• Messages through rich media mechanisms e.g. video

2. Campus Connection

© Unipoint 2010, All rights reserved. 15

Page 16: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

2. Campus Connection

© Unipoint 2010, All rights reserved. 16

Page 17: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• How did we do it?– Using SharePoint Blog– Streaming Media Server– JavaScript to embed video in post

2. Campus Connection

© Unipoint 2010, All rights reserved. 17

Page 18: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• Management of Policies

• Collaboration environment for policy writers

• Back-room for policy preparation before they published

• Link with public website

3. Policy Library

© Unipoint 2010, All rights reserved. 18

Page 19: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

3. Policy Library (cont’d)

© Unipoint 2010, All rights reserved. 19

Page 20: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

3. Policy Library (cont’d)

© Unipoint 2010, All rights reserved. 20

Page 21: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• How we did it?– Document metadata– Approval Workflow– CQWB + Fusion Charts; rendered as XML– Server Utility– Approval & Publication

• Fascinator

3. Policy Library

© Unipoint 2010, All rights reserved. 21

Page 22: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• Management of course and program reviews

• Serves as troubleshooting tool for course teams

• Facilitates a L&T policy

4. CPR

© Unipoint 2010, All rights reserved. 22

Page 23: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

4. CPR

© Unipoint 2010, All rights reserved. 23

Page 24: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

4. CPR

© Unipoint 2010, All rights reserved. 24

Page 25: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• How we did it?– SPD Workflow– Web Services– SQL Database– Reference Data via SSRS

4. CPR

© Unipoint 2010, All rights reserved. 25

Page 26: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• Management of Strategic Alignment Report

• Key report for University Council

• Collection of data and commentary

• Report KPIs

© Unipoint 2010, All rights reserved. 30

5. SARMS

Page 27: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

© Unipoint 2010, All rights reserved. 31

5. SAR

Page 28: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• How we did it?– InfoPath Forms– Web Services– SQL Database– SSRS

© Unipoint 2010, All rights reserved. 32

5. SAR

Page 29: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

• BI layer of the DWBI platform

• Provides dashboards and reports

© Unipoint 2010, All rights reserved. 33

6. BI Centre

Page 30: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

© Unipoint 2010, All rights reserved. 34

6. Business Intelligence

Page 31: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

© Unipoint 2010, All rights reserved. 35

6. Business Intelligence

Page 32: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

© Unipoint 2010, All rights reserved. 36

6. Business Intelligence

• How we did it?– BI Centre Template– PerformancePoint Service– SSAS Cubes– Dashboard Designer– SSRS & Report Builder– Excel Services

Page 33: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

DEMOhttp://intranet.usq.edu.au/sites/qmf

https://intranet.usq.edu.au/blogs/corpcommspr/

© Unipoint 2010, All rights reserved. 37

Page 34: Delivering Business Processes on the SharePoint Platform Name: Togamau Te’o Organisation: University of Southern Queensland Date: 18th November, 2011

Delivering Business Processes on the SharePoint Platform

Name: Togamau Te’o

Organisation: University of Southern Queensland

Date: 18th November, 2011