delivering high value condition caterpillar -...
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© Copyr i gh t 2014 O SIs o f t , LLC .
Presented by
Delivering High
Value Condition
Monitoring at
Caterpillar
Dick Douglas, Caterpillar
Chris Wiseman, Casne Engineering
© Copyr i gh t 2014 O SIs o f t , LLC .
A Global Reach
• Global reach and presence is unmatched
in the industry
• Serve customers in more than 180
countries around the globe
• More than half of our sales are outside the
United States
• Manufacturing, marketing, logistics,
service, R&D and related facilities along
with our dealer locations total more than
500 locations worldwide
Dealers • 188 worldwide with more than 126,000
employees
• Independent, locally owned
• Key competitive advantage
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© Copyr i gh t 2014 O SIs o f t , LLC .
A Broad Range of Products and Industries
Cat equipment – more
than 3 million pieces
globally – is at work for
our customers on
highways, rail lines,
oceans and rivers, in
forests, quarries, mine
sites and oil fields.
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© Copyr i gh t 2014 O SIs o f t , LLC .
• Advanced Engineering and Integration Services
• Power Systems, Instrumentation & Controls, Software Solutions
• 34 years of professional practice
• OSIsoft Solution Partners since 2001
• CAT Solution Providers since 2009
Field services: site assessments and PI integration for CAT Global Petroleum, Global Mining,
and Global Power
CAT Equipment Care Advisor development, PI data integration, custom tools development
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Turning Equipment Data into Actionable Information
Creating notifications that are valid and actionable. Its about the end user’s trust of the
system and its proven history.
Condition Monitoring
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From information overload……. ……To actionable intelligence
• Engage End User
• Visualize Analytics in a Way That’s Easily Understood
• Help the End User Understand the Problem to Make More Intelligent Repair Decisions
Business Challenge
© Copyr i gh t 2014 O SIs o f t , LLC .
Condition Monitoring - Challenges
• Getting data back consistently from mobile assets is a huge challenge
• Assimilating the data and building an analytic structure to process it.
• Turning the data into actionable information that the end user (repair planner) can fully understand and trust to help him make more efficient, accurate repair decisions
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© Copyr i gh t 2014 O SIs o f t , LLC .
Failure
Machine AlarmReactive Extensive Damage
High Cost
Most Downtime
PlannedSome Damage
Moderate Cost
Moderate Downtime
PredictiveMinimum Damage
Minimum Cost
Planned Downtime
Pe
rfo
rma
nce
Physical Indicator
Wear material
Operational
Change
Prognostic deviation
Time
Leveraging Early Warning
© Copyr i gh t 2014 O SIs o f t , LLC .
Pe
rfo
rma
nce
Unscheduled
Functional
Failure
Engine derated –
low power reported
by operator
Alert about the Erratic (mostly high)
behavior of the exhaust split
Time to Failure
Problem emergence
(Small spikes in the exhaust split noticed)
Low
Dealer/Customer Product
Problem Management
Predictive
Monitoring
High
May 16thMarch 3rd
74 days early warning
Early Warning Opportunities
Approach
Why Focus on a Sensor/Harness Issue?
Estimated Thermal Cycle Damage
© Copyr i gh t 2014 O SIs o f t , LLC .
Solution
• Implemented PI Asset Framework-Based Customized
Analytics
• Implemented Salesforce Front-End
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Solution and Results
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Architecture
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AF Information
Repository
ACE
PI
SS
AnalyticsAsset
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Equipment Hierarchy in AF
• Single Point of Data Aggregation
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Referenced Templates in AF
• Table References Within
All Attributes
• Attributes Referenced to
Allow Changes at a
Single Source
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Meaningful Analytics
• Customized Simple Analytics
– Trend Violation, Statistical Methods, Alarms
• Advanced Analytics
– Anomaly Detection from Normal, Custom Alarm
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Operating Modes
• Different Operating Modes Require Different Limits
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Dealer Asset Overview:• Actively monitored
– 4 customer mining sites
– ~ 125 machines (793C, 793D, 793F and 994F)
Results:
• 275+ sensor/harness issues
• 450+ system problems
• 6+ catastrophic engine failure preventions from air leak, premature bearing wear, broken valve stem guide and
broken piston rings
• 75+ injector failures
• 15+ cases of coolant entry into engine oil
• 10+ boost/exhaust leaks
• Value – $3.9M+ savings in dealer repair costs and improved efficiencies
CM Analytics Results – Study Done for 18 Month Period 2010 / 2011
CM Services Delivered to Dealer:• Uninterrupted service - 78 consecutive weeks
• Delivered 312 reports
• Communicated over 800 issues with recommended action to dealers
• Action – taken on over 90% of recommendations
© Copyr i gh t 2014 O SIs o f t , LLC .
Cat CM Analytics Dealer Repair Planner Feedback
• “We have had some good wins to date specifically relating to
exhaust leaks, sensor issues, voltage drops and engine filter DP.”
• “In short the system is operating as an early warning system, we
can detect and track issues before they reach level 1 or 2 in the
VIMS on board module.”
• Greatest fear is that the direct interaction and help from
the Cat service team will go away in the future in favor of
automated downloads
© Copyr i gh t 2014 O SIs o f t , LLC .
• Subject Matter Expert
• Caterpillar
• Senior Analytics Engineer
• Casne Engineering
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