Delivering Operational Excellence to the Worlds Public Sector

3 - 6 December 2019

Venue in Dublin, Ireland:

• Day 1: Workshop Day - Croke Park Stadium• Day 2: Conference Day 1 - Croke Park Stadium • Day 3: Conference Day 2 - Croke Park Stadium• Day 4: Gemba Walks: TBA

Delivering Operational Excellence to the Worlds Public Sector

www.lips2019.com

To share lessons learned during Lean TransformaRon

in the public sector

3rd – 6th December 2019 Dublin, Ireland

Supported By:

The Irish Public Sector Sharing & Learning Lean Principles to BeUer the NaRon & the World

About LIPSLean in the Public Sector (LIPS) is an internaRonal forum wherepracRRoners share lessons learned during lean transformaRon inpublic sector and non-profit organizaRons. Content that educates,informs, and inspires Lean ConstrucRon, Lean Government, LeanService and Lean Enterprise will always be the primary focus ofLean in Public Sector.

Founded in 2007, the aim of Lean in Public Sector (LIPS) is toexpand Lean Project Management and knowledge to the globalpublic sector throughout the world. LIPS have laid the foundaRonfor the establishment of Lean iniRaRves, thinking andtransformaRon across many countries and their annualconferences have taken place across the USA, Europe, Australia,Asia and LaRn America.

New principles, methods and pracRces for project delivery andmanagement specifically tailored to the public sector areconstantly being designed, developed and tested by the LIPScommunity and the output is showcased and reported inconference proceedings every year.

The goal of the Lean in Public Sector International Conference is to better meet thepublics demands and dramatically improve the process of Government as well asencouraging the development of people through the introduction of Lean. To achievethis, the LIPS Community are developing new principles and methods of Leanefficiencies which will be shared, discussed and debated at this years Lean in PublicSector Conference taking place in Dublin, Ireland.

Lean in Public Sector (LIPS) organise an annual conference, held in various parts of theworld, offering a unique opportunity for sharing, debating, and celebrating experienceson Lean in the public sector from all over the Globe.

This unique International Public Sector event will take place over 4 days in 2019 andwill be held in Dublin, Ireland:

• Day 1: Workshop Day (Croke Park Stadium)

• Day 2: Conference Day (Croke Park Stadium)

• Day 3: Conference Day (Croke Park Stadium)

• Day 4: Gemba Walks (To be announced)

Please take a moment to review the LIPS Conference website at www.lips2019.comwhere you will find further information on each day of the event.

Conference Theme

To share lessons learned during Lean TransformaRon in the public sector

___________________________

LIPS Delegate Profile- Healthcare- Public EducaRon- Public Transport- URliRes & Infrastructure- Semi-State Bodies- Energy & Power- Technology Suppliers- Legal Consultants- Finance Departments- Government Agency- Military & Security- Law Enforcement- Consultants- Academia- Civil Service- State Owner Enterprises- PoliRcal Economy

www.lips2019.com

The Irish Public Sector Sharing & Learning Lean Principles to Better the Nation & the World

Lean in Public Sector Annual InternaHonal Conference

3rd - 6th December 2019, Dublin Ireland

Founded in 2007, Lean in Public Sector (www.leaninpublicsector.org) is an internaRonal network of researchers from pracRce and academia in government; educaRon, healthcare, transport, and uRliRes who encourage the pracRce, educaRon, and research of Lean principles within the world public sector in order to respond to the global challenges ahead.

The goal of LIPS is to beUer meet customer (public) demands and dramaRcally improve the process of governing, as well as conRnuously improving the product. To achieve this, Lean in Public Sector are developing new principles and methods for product development and process management specifically tailored to the public sector, but akin to those defining lean leadership that proved to be so successful in manufacturing.

The disRnguishing trait of this Group is its emphasis on theory and the applicaRon of that theory in World Government.

Annually the LIPS community gather at a large 4-day conference and the locaRons rotate amongst the ConRnents of the world. In 2019 the LIPS InternaRonal Conference will come to Europe, specifically Dublin, Ireland and promises to be the most forward thinking event on the InternaRonal calendar for that year.Hosted over a 4-day period the 2019 event will incorporate Workshop Day, Conference and Gemba Day. Plus many social acRviRes designed to provide our internaRonal aUendees with a taste of the “Green Isle”.

The Lean in Public Sector Steering Committee says:

“Applying lean thinking and lean production to the public sector will provide value for the government, companies, public and partners alike. In addition Lean in Public Sector aims to improve efficiency with a resultant increase in the profitability of the supply chain through a focus on eliminating waste and improving the reliability of planning and work flow. With this aim in mind- The LIPS 2019 conference will bring together case examples from around the world.”

www.lips2019.com

To share lessons learned during Lean TransformaRon in the public sector

Criteria for Participation at LIPS 2019

In an effort to make this event the most relevant and dedicated lean conference, we would ask that all participants follow the below criteria. This will result in a symposium that will provide all involved with an event which will inspire continuous improvement and deliver an innovative learning platform for International Government and Public Sector within Ireland.

Please ensure:

• Lean principles are at the fore of your organisation and continuous improvement at the heart of your Team.• While this event is an excellent opportunity for you to regognise your Team, we encourage you to highlight these through your lean achievements and

principles.• Encourage your Team (in attendance) to engage with other delegates and learn from their achievements and challenges on their journey.• You should take this opportunity to demonstrate how your company embraces Lean and how you have achieved certain projects.• Don’y silo your achievements – share with other delegates!• Practical demonstrations are included/encouraged throughout the event.• Take this opportunity to demonstrate your organisations Continuous Improvement Strategy, Learnings & Wins.• To achieve further engagement; competitions, prizes & memorabilia are encouraged.• Your colleagues should be knowledgeable representatives from your organisation in the area of Lean and Operational Excellence. • Every effort will be made to encourage further engagement with Lean in Public Sector after the event – Without leagacy, what is the point!

LIPS 2019 International conference will take place on the 3rd – 6th December 2019, Dublin Ireland.

LIPS 2019 InternaRonal Conference ObjecRves:

• Promote the applicaRon of Lean Thinking & PracRces throughout the Local & InternaRonal Public Sector.• Develop an InternaRonal network of members commiUed to the applicaRon of Lean Thinking & PracRces.• Challenge the status quo of current project thinking and delivery methods.• Advance amongst all stakeholders the business case for Lean Public Sector knowledge and skills.

To share lessons learned during Lean TransformaRon in the public sector

Why Should I Attend the LIPS 2019 International Conference

LIPS 2019 Conference will attract senior-level executives and decision-makers from the Local and International Public Sector community to create an environmentin which to network, do business and access knowledge on the latest cases, trends, strategies and policies relating to the principles of lean leadership and thinkingGlobally.

LIPS 2019 Conference will provide you with the:§ Opportunity to be part of an International conference seeking to transform the Irish Public Sector through the adoption of Lean thinking and practices.§ Directly contribute to knowledge base of the event and the delivery of its vision and objectives.§ Use personal knowledge and experience to shape and influence Lean thinking in Ireland and Globally.§ Network and engage with individuals from the Irish & International Public Sector organisations and companies.§ Use knowledge gained from the LIPS network to contribute to your organisations business performance.§ Opportunity to engage with academia who are shaping the future of thinking within International Government.§ Engage in demonstrations & simulations of the latest traditional and digital technologies and simulations.§ Chance to engage with influencers from within the Irish and International Public Sector.§ Opportunity to highlight your organisation as a company engaging in lean principles.

LIPS 2019 International conference will take place on the 3rd – 6th December 2019, Dublin Ireland.

The Lean in Public Sector Steering CommiUee say:

“Our goal is to spread knowledge about Lean in the Public Sector, encourage debate, create a knowledge sharing plaiorm forthe sector by developing a network of like-minded individuals, and inspire others to improve the way they manage theirprojects across the World.It is so exciRng to bring LIPS to Ireland where we can learn as well as share our experiences from across the World.”

To share lessons learned during Lean Transformation in the public sector

Recognising Lean Transformation in the Public Sector- Leadership, Process, Technology & People -

Morning Opening Session9.00am Brian Clare & Paul Ebbs – LIPS Local Chair

A: Lean Thinking & Lean FundamentalsProf. Tariq Abdelhamid – Michigan State University

Paul Ebbs – WSP Group

B: IntroducHon to Value & Purpose Dr. Glenn Ballard – UC Berkeley

Brian Clare – TU Dublin

OrganisaRonal TransformaRon/Understanding the Lean journey

C: Lean in Government/Personal Kanban Cap. Brad Brown – Grand Rapids Fire Dept. Michigan

D: A Human Workplace Renée Smith

Governor’s Office, Washington State

E: Last Planner - A system for managing projects of all kindsJason Klous

Professor ChrisRne Pasquire

F: Lean LeadershipStuart Nelson

4pm – 5pm LIPS Welcome to Ireland! - Meet the Facilitators

FULL DAY WORKSHOP09.30am – 12pm & 1pm to 4.00pm

Workshop Learning Day(Dec 3rd 2019 – Dublin Croke Park)

The purpose of Workshop Day is to make learning lean fun. You will learn

from international thought leaders and practitioners in lean through a mixture of focused Workshops, Simulations and

Exercises.

Meet the facilitators will be a social event immediately after Workshop Day

giving delegates of a relaxed opportunity to mix with many of the

facilitators of the day.

Workshop day will also include a number of Team Building initiatives –

which will soon be announced.

Alan Mossman

LIPS 2019 Workshop Day (Dec 3)- Programme of the Day -

Glenn Ballard

Jason Klous

RenéeSmith

Prof. Tariq Abdelhamid

HALF DAY WORKSHOP1pm to 4.00pm

FULL DAY WORKSHOP09.30am – 12pm & 1pm to 4.00pm

HALF DAY WORKSHOP1pm to 4.00pm

HALF DAY WORKSHOP09.30am – 12pm

HALF DAY WORKSHOP09.30am – 12pm

Recognising Lean Transformation in the Public Sector- Leadership, Process, Technology & People -

Jim O’Sullivan

Victor Roig

AmrAbdel-Azim

Ruairi O’hAilin

An IntroducRon to LIPS – Value & Purpose “Delivering long-term value to the people we serve”

• Paul Ebbs & Brian Clare – Local LIPS Chair Welcome• Amr Abdel-Azim – Michigan University (LIPS Chairman)• Victor Roig – BIMETRIC Lab (Barcelona) – The Journey aner LIPS 2015• Heather Humphreys – Minister for Business, Enterprise & InnovaRon

09.30am - Session 1: LeadershipWhat is Lean, why is Lean important to public sector, what is the role Leadership in a Lean transformaHon/paradigm shi_:

• Prof. Glenn Ballard – University of Berkeley• Sean McCarthy – Cluain Limited

4.00pm - Session 4: Public Procurement & Lean Contracts

Facilitator: Shervin Haghsheno - Karlsruhe Institute of TechnologyCase 1: Aidan McGowan – Engineer – Office of Public WorksCase 2: Dr. Tariq Abdelhamid – Michigan State UniversityCase 3: Angelyn Rowan – Partner – Eversheds Sutherland

5.15pm Plus Delta & Your Take Aways

11.15am - Session 2: StarHng the Lean Journey

Facilitator: Dr. Tariq Abdelhamid – Michigan State University• Panelist 1: Renee Smith – The Washington State Story• Panelist 2: Bernie Barber – Grp Head of CI - Ervia• Panelist 3: Ruairi O’hAilin (IDA) – The Irish Story

2.00pm - Session 3: Making government more human

Renée Smith, Governor’s Office Washington State Government USA

Key points, quesHons, discussion & notes for possible acHon

10.45am - Refreshment Break

LIPS Conference 2019 – Day 1(Dec 4)- Programme of the Day -

3.30pm - Refreshment Served

5.15pm Wrap Up – Takeaways – Plus Deltas1.00pm – Lunchbreak & ExhibiRon

5.30pm to 6.30pm “Meet the Presenters over a Lean Guinness”

Conference Day 1(Dec 4th 2019 – Croke Park, Dublin)

The theme of the conference is Recognising Lean TransformaRon in the Public Sector. You will hear from local and internaRonal thought leaders and

pracRRoners in lean discussing Leadership, Culture & Team Building

through keynote presentaRons, panel discussions, acRviRes and Q&A.

Meet the Leaders in Lean will be a social event immediately aner

Conference Day 1 giving delegates a relaxed opportunity to mix with many

of the facilitators from the day

LIPS Conference Day 1 will also include case studies from local and

internaRonal projects.

Christine Pasquire

9.00am

Recognising Lean Transformation in the Public Sector- Leadership, Process, Technology & People -

Angelyn Rowan

Glenn Ballard

OrlaGogarty

Joe Lane

2.00 pm - Session 7: Transport & InfrastructureFacilitator: Alan Mossman – Secretary – Lean in Public Sector

• Case 1: Pekka Petajanami – Finland AA• Case 2: Amr Abdel-Azim – Michigan University• Case 3: Jude Carey – Head of Asset Management – Irish Rail• Case 4: Siobhain Danaher – CI – Manager- DAA

3.30pm Panel Discussion & Q&A

4.00 pm - Session 8: AcHon PlanningCreaRng a legacy for the conference

Facilitators: Brian Clare & Paul Ebbs – Local Chairs• Your key takeaways• Champions for change – serng the challenge• CreaRng an Irish & InternaRonal legacy• The LIPS Community: the importance of communicaRon

5.15pm Panel Discussion & Q&A

11.10am - Session 6: PracHHoner ApplicaHonsFacilitator: Darrin Taylor – Waterford InsHtute of Technology

• Panelist 1: Renée Smith – Director – Governors Office Washington• Panelist 2: David Murphy – CI Manager - AnPost• Panelist 3: Joe Lane – COO – Bord NaMona

9.00 am – Session 5: Healthcare PanelFacilitator: Renée Smith – Director – Governors Office Washington

• Case 1: Orla Gogarty – Dir. of Digital Health – St. Patricks Mental Hosp• Case 2: Dr. William Huen – Associate Professor - UCSF• Case 3: London Based Doctor (Vincent & Brian)

Panel Discussion & Q&A

10.40am - Refreshment Break 3.30pm - Refreshment Served

5.15pm Wrap Up – Takeaways – Plus Deltas12.50pm – Lunchbreak & Exhibition

5.30pm to 5.45pm Closing Remarks: Renée Smith (Governors Office Washington) “What do we do next”

Tariq Abdelhamid

Morning Opening Session - Céad Míle Fáilte

Amr Abdel-Azim – Michigan University (LIPS Chairman)

Conference Day 2 & Unconference(Dec 5th 2019 – Croke Park, Dublin)

The theme of the conference is Recognising Lean TransformaRon in the Public Sector. You will hear from local and internaRonal thought leaders and

pracRRoners in lean discussing Leadership, Culture & Team Building

through keynote presentaRons, panel discussions, acRviRes and Q&A.

Meet the Leaders in Lean will be a social event immediately aner

Conference Day 1 giving delegates a relaxed opportunity to mix with many

of the facilitators from the day

LIPS Conference Day 2 will also include case studies from local and

internaRonal projects.

LIPS Conference 2019 – Day 2(Dec 5)- Programme of the Day -

Lean in Public Sector 2019 Conference

This event consists of four days:• Workshop Day: 3rd of December in Croke Park

Stadium• Conference Day 1: 4th December in Croke Park

Stadium• Conference Day 2: 5th December in Croke Park

stadium• Gemba Walk Day: 6th of December and will

consist of 4 individual Tours – TBA

This is a unique opportunity to engage with your colleagues from within the Irish and InternaRonal public sector to share experiences of developing Lean efficiencies within your public sector organisaRon.

In addiRon, hear from both InternaRonal and NaRonal keynote speakers and thought leaders about how they developed Lean efficiency programmes within their Government body. This is an excellent opportunity to recognise your Team and their achievements in a comfortable, sharing environment.

Visit: www.lips2019.com

The Irish Public Sector Sharing & Learning Lean Principles to BeUer the NaRon & the World

Lean in Public Sector 2019 International Conference is organised by:

BoxMedia (A PB Media Ltd Company)

616, Edenderry Business CampusCo.Offaly, Ireland

Tel: + 353 46 9773434.www.lips2019.com

Amie Geraghty: amie@boxmedia.ieAlan Carolan: alan@boxmedia.ieRonan McGlade: ronan@boxmedia.iePaula Dempsey: paula@boxmedia.ie

Public Sector CollaboraRon