DXC ServiceNow Practice

Delivering Service Transformation @ Scale

Our offerings

Strategic PartnersServiceNow is one of 15 DXC Global Strategic Partners.

13+ YearsLeading the ServiceNow Partner Ecosystem

1,500+Successful projects in ANZ

4,000+Successful projects globally

9.0 CSATOur delivery score which clients provide directly to ServiceNow

Global Strategic Partnership

A ServiceNow Global Elite Partner, DXC has been a leader in the ServiceNow ecosystem for more than 13 years and has over 20 years of Enterprise Service Management experience. With expertise in consulting, delivering and managing ServiceNow solutions, DXC enables clients to transform their mainstream business functions into modern digital workflows and build a digitally enabled enterprise.

Leading Capabilities & Industry Expertise

DXC leads with global and regional ServiceNow capabilities and in-depth industry expertise. DXC is one of five ServiceNow Global Elite Partners with over 1500 customers and 4000 successful projects worldwide.

DXC is the only Global Elite Partner to achieve two product line achievements:

Advisory Change Adoption

Assurance & Optimisation

Governance

App Modernisation

Implementation

Process

Managed Service (LeanOps)

Success is well defined, understood and mapped across everything we do and deliver. We ensure everyone understands the problem we are trying to fix.

1,000+DXC ServiceNow experts

Emplyee Workflow

NOW Platform

About DXC Technology

DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner network combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally. For more information, visit www.dxc.technology.

Industry Aligned & Outcomes Focused

Customer Delight

Deliver delightful experiences to customers by leveraging customer-centric design, enabling next-gen service channels, digitizing service workflows thru AI and automation that drive customer loyalty.

Employee Engagement

Enable next-gen employee experiences and increase cross-workforce productivity by digitizing workflows that drive engagement across the organisation.

Operational Resilience

Build and maintain a resilient operations that can anticipate, manage change and respond to threats across IT and business operations.

Service Excellence

The foundation of any digital transformation, drive enterprise service management efficiencies, standardise and optimise, reduce/remove technical debt (incl. waste), and incorporate new agile ways of working.

Sustainable & balanced approach to service (digital) transformation.

INDUSTRY ALIGNED

ADVISORY, GOVERNANCE & ADOPTION

LEAN OPS (MANAGED SERVICES)

AP

P M

OD

ERN

ISAT

ION SER

VIC

E EXP

ERIEN

CE

ModerniseWorkflow

Experiences(Incl. AI &

AutomationData and Insights

Workplace Safety and Incident Management

Smart Spaces and Enterprise Asset MGMT

Customer Service MGMT

Human Capital MGMT

& Hr Service Delivery

Integrated Risk Management & Security Ops

IT Operations MGMT

IT Asset MGMT

IT Business MGMT

PRACTICE

For more information on DXC’s ServiceNow offerings and solutions, visit dxc.technology/au/servicenow

Industries

Insurance

Healthcare & Life Sciences

Travel, Transportation & Hospitality

Banking & Capital Markets

Aerospace & Defense

Consumer & Retail

Energy, Utilities, Oil & Gas

Manufacturing & Automotive

Public Sector

Technology, Media &Telecommunications

linkedin.com/showcase/dxcservicenow

dxc.technology/au/servicenow

“An active and collaborative partner -at every turn helpful, thoughtful and worked very hard.”

CTO, Life Sciences