delivering the intelligent enterprise

Delivering the Intelligent Enterprise

Jeffrey Harvey, SAP | COO, Intelligent Enterprise Solutions & Industries September 2019

@harveyjeffreyd

2© 2018 SAP SE or an SAP affiliate company. All rights reserved.

Across every industry everything is changing faster than ever …


The way products and services are selected is changing too


Customers are more engaged

with brands


A diverse workforce is demanding more


Desired outcomes are common across industries

Engage the Changing Workforce

Provide Digital Smart Products

Realize a Digital Supply Chain

Enable New BusinessModels

Compete asan Ecosystem

ImproveCustomer Experience

© 2018 SAP SE or an SAP affiliate company. All rights reserved. 7

DelightCustomers

Optimizethe BrandExperience

Engage and Enable theTotal

Workforce

Innovate with Products &

Services

Operational Expdeartiaential

data

Often core outcomes are hard to achieve

© 2018 SAP SE or an SAP affiliate company. All rights reserved. 8

Best-run businessesare intelligent enterprises that deliver optimal experiences

for any industry

Insight

Process Automation

Data

Innovation

9© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ PUBLIC

SAP Strategy – Deliver the Intelligent Enterprise

THEINTELLIGENTENTERPRISE

features3KEYCOMPONENTS:

1 Intelligent Suite

Intelligent Technologies3

2 Digital Platform


1) Intelligent Suite: Deliver intelligence across value chains

Out-of-the-boxintegrationleveragingSAPCloudPlatform,theSAPAnalyticsCloudsolution,andacommondata foundationwith SAPHANA and SAPData Hub

Best-in-classUXwithconsistentexperienceacrosstheentireportfolio

Easytoextend,allowingcustomersandpartnerstocustomizesolutionsquickly

Intelligenceembeddedin the applicationsmakingtheworkflowssmarter

Modular,makingiteasytoconsumeandcost-effective tooperate.

Integration

CustomerExperience

Manufacturing&Supply Chain

Digital Core PeopleEngagement

Network&SpendManagement

IntelligentSuite

SAPAribaBuyingandInvoicing

SAP Ariba

SAP Concur

SAP Fieldglass

SAP SuccessFactorsSAPS/4HANACloud

SAPIntegratedBusinessPlanning

SAPDigitalManufacturing

SAP C/4HANA SAPAriba Pay

SAPAriba Catalog

SAPAriba StrategicSourcing

SAPSuccessFactors EmployeeCentral

SAP SuccessFactorsLearning

SAPSuccessFactorsPerformance&Goals

SAPExtendedWarehouseManagement

SAP Business Planning andConsolidation

SAPBusinessByDesign

SAPAssetIntelligenceNetwoSrkAPManufacturingExecution

SAPService Cloud

SAPMarketingCloud

SAPSales Cloud

SAPCustomerDataCloud

SAPCommerceCloud

SAP PredictiveMaintenanceandService

SAPS/4HANAFinance

SAPFieldglass ContingentWorkforce Management

SAPFieldglassServicesProcurement

SAPAriba SupplierRisk

SAPSupplierCollaboration

Concur Travel

Concur Expense

Concur TripLink

Intelligentapplicationsforeverylineof business

BusinessObjects

25 Industries

Master Data Orchestration

180+ Countries


2) Digital Platform: Unlock data-driven intelligence & innovation via SAP Cloud Platform

SAPData ServicesSmartdata Integration

Streaming analytics

SAPCPBigData Services

Thirdparty (Spark/Hadoop)

ObjectStore(S3, Swift…)

DataLifecycle Management

Integrationservices

MetaDataandlifecyclemanagement

Orchestrationandgovernance

SAPHANAEngines

SAPVoradistributed engines

SAPHANASmartdata access

Data IntelligenceSAPCloudPlatform

SAPAPIBusinessHub

MarketplacePortal

APIManagement

Mobile Services

BigData Services

Security Services

UX Services

Collaboration Services

Analytics Services Integration Services

LeonardoML Services

LeonardoIoTServices

Best-in-classdigitalplatformfornewappdevelopment,extensions,and integration

Unifieddatamanagementto capturereal-time value fromdifferent types of data

SAPHANApowers SAPapplicationsasthefoundationofhigh-performancedatawarehousingandanalytics

Next-generationdatamanagementexpandsSAPHANA in-memorydatabasetoaddressstructuredandunstructureddatausecasesandexternaldata

PlatformforextendingthebusinessprocessesoftheIntelligentSuite andenablingnew innovations

MarketplaceforecosystemtobuildnewinnovationsleveragingAPIs andbusiness services

SCPData Intelligence providesdataorchestration,metadatamgmtanddatasciencecapabilitiesacrossheterogeneousdata sources

DeliveringdeepdataandprocessintegrationsthroughAPIsandmicroservices


3) Intelligent Technologies: SAP Leonardo everywhere

AI/ML| ConversationalAI|IoT|IntelligentRPA

IntelligentTechnologyPackages, GuidedOutcomes&OpenInnovation

Industry-ledSAPDesignThinking Methodology

Core ApplicationsSAPLeonardo embedded

SAPIntelligentCash

Management SAP ResumeMatching

SAPService TicketIntelligence

SAPBrandIntelligence

SAPAssetIntelligenceNetwork

SAP ManufacturingExecution

SAPPredictiveEngineering Insights

SAPPredictiveMaintenanceandService

ConsumerProductsAssets and Logistics

RetailAssets and Logistics

ChemicalsServiceandAssets

TravelandTransportLogistics

ChemicalsSpare Parts

UtilitiesServiceandAssets

DiscreteManufacturingServiceandAssets

DiscreteManufacturingLogistics andSpareParts

Solution Ideation and Vision

Rapid Prototyping

Integration Blueprint

BusinessCaseDevelopment

SAP Cloud Platform InnovationLeonardo

MLFoundation

IoTFoundation

PredictiveAnalyticsLibrary

Blockchain asa Service

SAP CustomerRetention

SAPVehicle Insights

SAPGlobalTrackand Trace

Applications thatdeliver intelligencewithincore businessprocess (intelligent ERP,intelligentHR, IntelligentProcurement,…)

Innovationservices combiningdesign-thinkingandindustryacceleratorstohelpensurecustomersderivevaluefrominnovativenewtechnologiesquickly andwith reduced risk

A toolboxof intelligenttechnologies (IoT, AI/ML,iRPA,analytics),microservicesanddatamanagementtoolsavailableoverSAPCloudPlatformtodeliverintelligenceoutoftheboxaswell as through co-innovation

Universal analyticsand SAP Digital Boardroomsolution connecting the enterprise forthe CXO


Experience Management: Fusing operational and experience data

14

Bumble Bee Seafoods – Ocean to Table Use Case


Intelligent RPASAP Leonardo

• End-to-end automationwith a strong focus on SAP S/4HANA

• Leverage APIsfor the integrated intelligent suite, making bots super robust

• Out-of-the-box automationprebuilt bots for SAP products

• Reinvented processesü Journal Entry Uploadü Manage PaymentAdviceü Purchase Order Confirmation

run-rate cost efficiencies

reduction in process time

If you can automate

of tasks

PeopleEngagement

Manufacturing& Supply Chain

CustomerExperience

Network & SpendManagement

Digital Core

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Analytics drivesmore informeddecision making

Increase in Revenue

30%Machine Learning

brings efficiency tofinance organizations

Payments auto-matched to invoices

94%AI lowers

maintenance costs increasing productivity

Maintenance costs down

60%IoT drives lower claims payout

Better worker safety

10%

Deliver Previously Unattainable Business Outcomes

SAP Business Value Benchmarks based on SAP CustomerSuccess


Integration End-to-End Across the processes that matter most to your business

Industry ExpertiseTo help make sense of yourdatain the context of yourbusiness.

Intelligence Embedded Directly into core solutions as part of our standardroadmap

SAP is uniquely positioned to deliver the IntelligentEnterprise

Contact information:

[email protected]+1-847-208-0392@harveyjeffreyd

Thank you.

delivering the intelligent enterprise

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