delivery program & operational plan · yass valley council performance report july – december...

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2017/18 – 2020/21 2017/2018 Delivery Program & Operational Plan

Performance Report July – December 2017

YASS VALLEY COUNCIL PERFORMANCE REPORT JULY – DECEMBER 2017

Access to information

The best way to find out information about Council

is to read the meeting agenda papers, subscribe to

the online newsletter, read Council’s Page in the

Yass Tribune, check out our website and Facebook

or visit Council’s administration office in Yass.

We also produce a newsletter, ‘The Valley Views’

which is mailed to all residents and businesses

three times per year.

How to contact us

In person:

Yass Valley Council

209 Comur Street

YASS NSW 2582

Monday to Friday, 8.30am to 5.00pm

Phone 02 6226 1477

After hours 0408 625 694

Mail PO Box 6, YASS NSW 2582

Email [email protected]

Web www.yassvalley.nsw.gov.au

mailto:[email protected]


Contents

Introduction 4

Key Accomplishments 5

Our Environment 7

Our Economy 13

Our Community 20

Our Infrastructure 27

Our Civic Leadership 33


Introduction

We are pleased to report Yass Valley Council’s Delivery Program and Operational Plan Performance Report for the six month period to 31 December 2017

This document reports on our progress towards achieving the actions identified in the 2017/18 – 2020/21 Delivery Program and the activities in the 2017/18 Operational Plan.

It is important to both Council and the community that we measure and report on our progress.

Progress towards the Operational Plan assists in contributing to the Delivery Program and works towards achieving our community’s goals and aspirations as defined in the Regional Community Strategic Plan.

The Tablelands Regional

Community Strategic Plan 2016 – 2036

Sets out our community’s goals and aspirations

Outlines the strategies and measures that can be undertaken to achieve these goals and aspirations

Delivery Program 2017-2021

Details Council commitments and priorities during its term

Identifies progress made towards achieving the community goals and aspirations through actions

Operational Plan 2017/2018

Details of activities Council will undertake during the financial year to implement the Delivery Program

Also includes the annual budget, Statement of Revenue Policy and the Fees and Charges


Key Accomplishments Over the last 6 months, Council has achieved a significant amount of progress across a broad range of areas and services.

Road Projects

Fairlight Road Construction

Work is progressing to construct and seal Fairlight Road. The allocation has been increased to enable completion of the full length of the current gravel road. The estimated completion date for this project is March 2018.

Tallagandra Lane Construction

The construction and sealing of 740m of Tallagandra Lane was completed in July 2017

Fixing Country Roads

Grant funding was secured for the Yass Valley Timber Bridge Replacement Program and the Mulligans Flat Road Construction. Funding of $940,000 for Mulligans Flat Road will enable Council to construct and seal the remaining 2km length of the road. Mulligans Flat Road is the highest trafficked unsealed road in the Yass Valley local government area and provides a key link for regional commuters into the north of the ACT.

Funding of $2,485,000 for the Yass Valley Timber Bridge Replacement Program will enable Council to address 11 load limited timber bridge structures. Delivery of this program will address the need to include load limits thereby providing economic benefits to the region particularly the agriculture sector.

Gravel Re-sheeting Program

Over 18km of gravel roads have had additional gravel added to improve the surface and the rate of deterioration of the road between scheduled maintenance grading.

Community Facilities

Murrumbateman Equestrian Arena

Work is nearing completion on the new equestrian arena at the Murrumbateman Recreation Grounds. Due to open early 2018, this project provides an excellent facility for the region and provides substantial opportunity to attract regional or state equestrian competitions to Murrumbateman.

Murrumbateman Recreation Grounds Amenities

The Murrumbateman Recreation Ground Amenities have been connected to the village sewerage system which will provide a better service to our community.

Victoria Park Amenities Upgrade

A contract has been awarded for stage one of the renovations which involve an extension of the existing building to include a new meeting room, storage room, disabled toilet and canteen. The roof of the building will also be replaced.

Yass to Murrumbateman Water Supply Pipeline

This project is now in the detailed design and investigation stage, with tenders for construction planned to be awarded later in 2018.

300mm Water Main Replacement from Ford Street to Demestre Street - Yass

A contract has been awarded to replace the ageing water main. Works are scheduled to commence in early 2018.

Riverbank Park Sewer Pump Station Generator Installation

The installation has been completed. The new generator for the Riverbank Park SPS will avoid the potential for a sewage spill into the Yass River catchment in the event of a power outage exceeding four hours.

Advocacy on Behalf of the Community

Barton Hwy Duplication Announcement

After many years of discussion and advocacy on behalf of the Yass Valley community, Council has been able to get both State and Federal Governments to publicly commit funding towards the commencement of duplicating the Barton Highway. This announcement was made at the beginning of December 2017.

Yass Valley Settlement Strategy

Council finalised a number of large strategic land use projects between July and December 2017. Of these, the Yass Valley Settlement Strategy – adopted in September has the greatest implications for how the LGA will grow over the next 20 years and beyond.


Key Accomplishments Cont’d

The majority of growth in the short to medium term will be focused in the existing settlements of Yass and Murrumbateman, with Yass growing into a Regional Centre of 20,000 people and Murrumbateman growing into a major town/large district town of 10,000 people

Parkwood Planning Proposal

Parkwood is the largest scale of development that Council has considered to date – proposing approximately 5,000 new dwellings within the Yass Valley. A revised planning proposal and cross border servicing report was considered at the October Council Meeting and has now been forwarded to the NSW Department of Planning & Environment to progress to public exhibition during 2018.

Gundaroo Master Plan

The Gundaroo Masterplan was adopted in July. The masterplan includes an implementation plan with actions relevant to the existing village and proposed new developments, including how to integrate each other and build upon the special character of the village.

Sutton Master Plan

The Sutton Masterplan was adopted in December, and looked at a number of development concepts put forward over a number of years from different landowners. The Masterplan sought to consider the concepts together to develop an overarching plan in which the village could grow, having regard to the limitations (e.g. servicing) on village growth. It also includes an implementation plan to consolidate and strengthen Sutton’s identity.


OUR ENVIRONMENT We appreciate our range of rural landscapes and

habitats, and act as custodians of the natural environment for future generations.

PROGRESS SUMMARY

2017/18 - 2020/21 Delivery Program Actions

2017/18 Operational Plan Activities

2017/18 Budget Operational Income

$251k

2017/18 Budget Operational Spend

$1.135m

2017/18 Budget Capital Income

$650k

2017/18 Budget Capital Spend

$78k

2017-2021 Delivery Program Actions

18


18

In Progress83%

Completed6%

Not yet commenced

11%

In Progress50%

Completed11%

Not yet commenced

39%

Our Environment


CSP Strategy EN1 – Protect and enhance the existing natural environment, including flora and fauna native to the region.

Delivery Program Action EN1.1 - Protect our natural assets in line with community values

Yass Valley Council appreciates our range of rural landscapes and habitats, and is committed to ensuring the protection of our natural environment for future generations.

A recent survey has shown that 41% of our community perceives Council’s performance in the management of our natural environment as being ‘good’ or ‘very good’ with another 40% considering that Council’s performance in this area is ‘fair’.

Progress with projects and activities identified in the Operational Plan can be seen under the Operational Plan Activities throughout this document.

Operational Plan Activity EN1.1.1 - Ensure assessment of development applications protects our natural environment.

When assessing development applications, our Planning Officers must follow mandatory guidelines under the Environmental Planning & Assessment Act (EP & A) to ensure all applications consider the environmental impacts.

Every development application received through Yass Valley Council is assessed in this way with major developments also being considered for water sensitive urban design principles.

A total of 207 development and modified development consents were issued by Council in the first half of this financial year.

Delivery Program Action EN1.2 - Work with Office of Environment & Heritage to maintain a network of connected native vegetation (including reserves and council land).

Staff provided input to Department of Planning & Environment to support the inclusion of the Office of Environment and Heritage’s Corridor Mapping in the South East and Tablelands Regional Plan which was released in July.

The map gives an overview of important State and Regional Biodiversity Corridors, National Parks and Reserves and high environmental value areas within the region.

Operational Plan Activity EN1.2.1 - Source updated biodiversity data from Office of Environment & Heritage

Updating biodiversity mapping within the LEP is currently on hold until such time as the implications/application of the new Biodiversity Conservation Act 2016 are fully understood.

Delivery Program Action EN1.3 - Meet obligations for weed control in the Yass Valley Local Government Area

An alternative weed management service was arranged with Hilltops Council and commenced in July 2017.

Operational Plan Activity EN1.3.1 - Reviewing annual report from Southern Slopes Noxious Plants Authority/Hilltops Council and transition to new entity

The dissolution of the Southern Slopes Noxious Plants Authority was implemented on 30 June 2017.

CSP Strategy EN2 – Adopt environmental sustainability practices

Delivery Program Action EN2.1 – Implement Council’s Environmental Sustainability Policy across all Council operations

A recent survey has shown that 41% of our community perceives Council’s performance in the management of our natural environment as being ‘good’ or ‘very good’ with a further 40% considering that Council’s performance in this area is ‘fair’.

Progress with projects and activities identified in the Operational Plan can be seen under the Operational Plan Activities throughout this document.

Operational Plan Activity EN2.1.1 - Undertake an annual review of Council’s operations to identify awareness and areas for improvement, and incorporate actions into next Operational Plan

Staff awareness of environmental sustainability will be assessed via an internal survey in early 2018.

Delivery Program Action EN2.2 - Improve water efficiency of Council operations

Water efficiency is paramount in all operations of Council. Environmental management and sustainability are criteria included in Council’s tender assessment processes.

Council’s public amenities and all amenities in Council owned buildings have dual flush toilet systems to help reduce water usage.

Council’s parks and gardens unit use a ‘common sense’ approach to their regime to help conserve water. Some of the measures they use are:

Mulching of garden beds

Drought tolerant plants sown where possible

Installation of Water Sensor Devices on ovals

Operational Plan Activity - EN2.2.1 Development of options for improving Council’s water efficiency

Baseline data of Council’s water usage in each operation is to be collated in early 2018.

Our Environment


Delivery Program Action EN2.3 - Conduct engagement programs that encourage positive behavioural change in the community

Council has used social media to promote positive behavioural change through its ‘Sustainability Sunday’ posts on Facebook.

The #sustainabilitysunday posts are designed to stimulate conversations and awareness in our community of options that can be adopted in the home to improve our overall environmental sustainability. The posts are generated on a weekly basis.

Operational Plan Activity EN2.3.1 - Coordinating Clean-Up Australia Day activity to engage the community in caring for the environment

Clean up Australia Day is being coordinated by Council for March 2018. This includes advertising and rubbish pickup arranged for each site. There will be a free BBQ provided at Riverbank Park for volunteers.

Delivery Program Action EN2.4 - Work with schools to increase awareness of caring for the local environment

EnviroMentors have been engaged to hold 5 days of workshops with our local schools in 2018.

Operational Plan Activity EN2.4.1 - Seek opportunities and funding for education workshops in local schools

All primary schools will be offered at least one workshop. Suggested topics are "In the Bin" about rubbish and recycling, and "Keeping Waterways Clear" to build on the Stormwater Education Project in getting kids to understand how they play an integral part in our water catchment.

Delivery Program Action EN2.5 - Consider water sensitive urban design principles in development assessment

Water sensitive urban design principles are considered in the assessment process of all major developments

Operational Plan Activity EN2.5.1 - Major Development Applications reviewed with Water Sensitive Urban Design principles considered

Water sensitive urban design principles are considered in the assessment process of all major developments.

Water Sensitive Urban Design (WSUD) is a way of planning our towns to minimise water runoff and ensure any runoff causes the least amount of damage. It is also about wise use of that water to improve our urban environment.

The key principles of WSUD are:

• To reduce the demand for potable (fit for drinking) water by using alternative sources of water such as rainwater and treated wastewater and encouraging water efficient appliances

• To minimise the generation of wastewater and to treat wastewater to a suitable standard for re-use and/or release to receiving waters

• To treat urban stormwater to a quality where it can be reused and/or discharged to surface waters

• To use stormwater in the urban landscape to improve the visual and recreational amenity of developments.

CSP Strategy EN3 - Protect and rehabilitate waterways and catchments

Delivery Program Action EN3.1 - Engage with the community and external agencies to deliver programs which improve the health of the Yass River and tributaries

A recent survey has shown that 41% of our community perceives Council’s performance in the management of our natural environment as being ‘good’ or ‘very good’ with a further 40% considering that Council’s performance in this area is ‘fair’.

Water quality data has been collected and submitted monthly to the ACT and Region Waterwatch. Our data has been used in the Catchment Health Indicator Program (CHIP) Report, which can be found at www.act.waterwatch.org.au/chip.html

Operational Plan Activity EN3.1.1 - Work with ACT Region Waterwatch to monitor the Yass River at various locations.

As well as submitting water quality data monthly to Waterwatch, we have added a second monitoring point along the Yass River (at the junction of Chinaman's Creek) and are currently looking for more volunteers to add further points at Sutton.

Our Environment


Delivery Program Action EN3.2 - Increase community awareness of the importance of stormwater health and quality

Yass Valley Council is active within the ACT and Region Catchment Management Group. The group works together to deliver the Regional Catchment Strategy including increasing community awareness with programs such as drain stenciling.

Operational Plan Activity EN3.2.1 - Implement Drain Stenciling program to increase community awareness of good drain stewardship

The Yass Drain Stenciling Program, which is part of the ACT and Region Stormwater Education Project through the ACT & Region Catchment Management Coordination Group, was due to commence locally in spring. Unfortunately due to resourcing issues within the ACT Government’s Water Policy section, the stenciling program is on hold until additional resources are in place. This is anticipated to be completed by June 2018.

Delivery Program Action EN3.3 - Deliver Plan of Management for the Yass Gorge

The Plan of Management for the Yass Gorge was adopted on 27 September 2017 and is now in place. This Plan can be viewed on Council’s website.

Operational Plan Activity EN3.3.1 - Yass Gorge Plan of Management reviewed by major stakeholders and Council

Work has begun on implementing actions in the plan, including obtaining a Crown Lands grant for weed control in February 2018.

CSP Strategy EN4 - Maintain a balance between growth, development and environmental protection through sensible planning

Delivery Program Action EN4.1 - Ensure Council's statutory planning instruments are up to date and reflective of community needs

Council received the revised Planning Proposal for Parkwood and a Planning Proposal to enable a new Highway Service Centre at Yass, both of which were consistent with the Settlement Strategy.

We are currently processing 4 land use planning proposals – Gundaroo, Parkwood and two service centres, one at Bowning and one at North Yass. All of these proposals have been evaluated using our planning strategies.

The proposals have been placed on public exhibition other than Parkwood which is currently awaiting a ministerial gateway determination.

Yass Valley continues to experience strong positive growth with an estimated population change from 16,418 persons (2015) to 16,628 (2016). 207 new

development approvals have been granted in the Yass Valley Local Government Area with a combined estimated value of $28.25 million. 26 new subdivision certificates have been issued with 57 new lots created.

The priorities for implementation of the Sutton and Gundaroo Floodplain risk management plans were identified by Council on 26 April 2017. The implementation of these priorities are subject to grant funding.

Operational Plan Activity - EN4.1.1 Undertake ongoing strategic land use planning and reviews of existing instruments

The Yass Valley Settlement Strategy was finalised and adopted in September 2017, the Gundaroo Masterplan in July 2017 and the Sutton Masterplan in December 2017.

Delivery Program Action EN4.2 - Ensure development application assessment is thorough and efficient

A recent survey has indicated that 26% of the community felt Council’s performance on land use planning decisions was ‘good’ to ‘very good’ with a further 45% considering Council’s performance as ‘fair’.

207 new development approvals have been granted in the Yass Valley Local Government area with a combined estimated value of 28.25 million dollars. 26 new subdivision certificates have been issued with 57 new allotments created.

Operational Plan Activity EN4.2.1 - Implement development process improvements to deliver quality and efficiency gains

The average development application process times are currently trending over 40 days. Our processes are continually being reviewed in order to find efficiencies in this area. Statistics to date suggest that Council currently enjoys the market share of certification work, completing 80% of construction certificates.

Our Environment


CSP Strategy EN5 - To investigate and implement approaches to reduce our carbon footprint

Delivery Program Action EN5.1 - Reduce rubbish to landfill through effective waste management and recycling

An ‘External Waste Service Review’ is currently being undertaken to identify and recommend areas where improvements can be made to reduce waste.

An objective of this waste review is to reduce the total mass of waste going to landfill.

Operational Plan Activity EN5.1.1 - Benchmark the amount of waste currently going to landfill per capita and the amount being recycled, so effective monitoring of progress can be achieved

Data continues to be compiled monthly to monitor both waste and recycling quantities to benchmark against previous years.

Delivery Program Action EN5.2 - Work with local businesses to encourage recycling

A survey will be conducted during the next reporting period to ascertain specific business recycling needs.

Operational Plan Activity EN5.2.1 - Identifying key businesses and recyclable goods in the Local Government Area

A survey and contact with businesses will be undertaken in the next reporting period to further identify business recycling opportunities. Additional information will be provided to Council at the conclusion of the survey when results are known.

Delivery Program Action EN5.3 - Promote initiatives in the community such as Eat/Shop Local, Love your Leftovers and being efficient with electricity

All of the above topics are covered via our weekly #sustainabilitysunday Facebook posts. We have had significant levels of engagement from the community in response to these posts. This is an ongoing initiative.

Operational Plan Activity EN5.3.1 - Working with local businesses, organisations and the Chamber of Commerce to carry out promotional activities related to eating and shopping locally

Council has applied for and were successful in getting a $20,000 Environmental Education Grant for hands-on workshops giving the community the skills and knowledge to produce less waste. These workshops will be run over 2018/2019 and will cover a variety of topics including upcycling, recycling, composting and living plastic free.

Delivery Program Action EN5.4 - Investigate low carbon technologies when Council assets are developed or due for replacement

Funding has been allocated to install energy saving LED lighting across some of Council’s larger buildings. This program will commence March 2018. These measures will contribute to Council’s energy reduction goals. Council has also installed a new variable drive pump at the Yass Pool which will further contribute to lowering Council’s carbon footprint.

Operational Plan Activity EN5.4.1 - Reviewing assets that are being developed or due for replacement in the next 12 months, and explore options which utilise low carbon best practice

Discussions are currently underway with Icon Water regarding the implementation of solar power at the Yass Sewage Treatment Plant.

Preliminary research and costings have been undertaken to ascertain payback periods on identified Council buildings with larger electricity usage. At this stage no funding is allocated but Council is actively looking for grant funding. All Council vehicles purchased meet Australian Carbon Emissions Standards. Further consideration will be undertaken in the procurement process to purchase vehicles fit for purpose while obtaining the best emissions rating where possible.

Delivery Program Action EN5.5 - Encourage efficient use of renewable energy by Yass Valley households

In July, Council joined the Cities Power Partnership, an initiative by the Climate Council to support Local Government in reducing their emissions. Council has committed to:

Adopt best practice energy efficiency measures across all Council buildings, and support community facilities to adopt these measures

Public lighting can use a large proportion of a city’s energy budget – roll out energy efficient lighting (particularly street lighting) across the LGA.

Promote local knowledge sharing and strengthen the local community’s capacity and

Our Environment


skills in renewable energy, energy efficiency and sustainable transport.

Strengthen the local community’s capacity and skills in renewable energy, energy efficiency and sustainable transport

Install renewable energy (solar PV and battery

storage) on Council buildings for example,

libraries, street lighting, recreation centres,

sporting grounds, and Council offices.

Encourage sustainable transport use (public transport, walking and cycling) through Council transport planning and design.

We have been allocated our "buddy" Councils to learn from and support, they are Albury and Kalgoorlie-Boulder.

Operational Plan Activity EN5.5.1 - Use media to promote household energy efficiency

This theme has featured in our #sustainabilitysunday posts on Facebook several times, including posts on reducing heating bills in winter, building more energy efficient houses, and using more energy efficient electronics and appliances.


OUR ECONOMY We have a strong regional economy experiencing

sustainable growth, which provides for a diverse range of employment opportunities.

PROGRESS SUMMARY




$1.267m


$1.774m


$0


$15k


8


16

In Progress62%

Completed13%

Not yet commenced

25%

In Progress56%Completed

25%

Not yet commenced

19%

Our Economy


CSP Strategy EC1 - Capitalise on the region's close proximity to Canberra and its position as a convenient hub to south east Australia to attract industry and investment

Delivery Program Action EC1.1 - Facilitate business excellence, innovation and collaboration in the Yass Valley LGA to build stronger business networks and support structures identified through the Economic Development Committee and relevant government agencies and community organisations

The Business Community Satisfaction and Improvement survey is undertaken annually in the 4th Quarter. A Report against ID profile (demographic) key data is also undertaken annually in Quarter 4. More detail will be provided in the next reporting period.

Operational Plan Activity - EC1.1.1 Undertake business development and support activities to assist local business and new business intenders identified through the Economic Development Committee and relevant government agencies and community organisations

A variety of business development and engagement strategies were undertaken during the first and second quarters.

Business skills development - With a focus on developing digital marketing skills and encouraging businesses that participate in skills development workshops, the Yass Valley Digital Challenge was developed focusing on ten digital marketing strategies. Ten businesses participated in the challenge over a four week period.

Some key outcomes from the workshop for

businesses included;

The (first time) development of a digital

marketing strategy.

Significant growth in Facebook reach for a

number of businesses via variety of strategies:

competitions, planned and scheduled activity,

development and distribution of video content.

The commencement of seeking and responding

to online reviews.

Survey of online community to plan and develop

annual digital content strategy.

Creation of Instagram account as a new

distribution channel for digital content.

Business networking – Networking events are held

as development activities to encourage local

businesses to work collaboratively, develop

partnerships and source supplies locally where

possible. Networking events are facilitated

independently by the Economic Development and

Tourism business unit or in collaboration with the

Yass Valley Business Chamber (YVBC).

YVBC end of year networking function, hosted at

Tootsie (Yass) – Michael Pilbrow – President of

the YVBC and Cr. Allison Harker – Chair of the

Economic Development Committee presented to

over 100 local business operators on outcomes

from both organisation over the 2017 year.

Visitor guide launch – hosted at Trader & Co

(Yass), the Economic Development and Tourism

business unit launched the 2018 Yass Valley

visitor guide to forty local tourism operators at an

end of year event.

Tourism business product familiarisation (famils) – The visitor services team undertook weekly site visits/famils to local tourism businesses within Yass Valley. Identified outcomes from these famils include; enhanced product knowledge for frontline staff, sharing of information to tourism industry operators and creation of video and promotional content to support digital promotional channels.

Delivery Program Action EC1.2 - Enhance and promote the Yass Valley brand to drive positive economic activity

Business attraction and retention: in conjunction with Canberra Region Joint Organisation and a successful regional $50,000 grant through the NSW State Government’s Regional Growth - Marketing and Promotion Fund, Yass Valley is participating in a series of local business stories/case studies developed in video, print and imagery to highlight business relocation and retention opportunities in the CBR Region. The project has been developed in two phases;

Phase 1 - Content development - The development of high quality promotional case studies in a variety of mediums (60-90 second videos, image library and written case studies). Three case studies were created for Yass Valley; these will be combined with another six case studies that were completed as part of a previous project. Industry sectors include; agriculture, tourism, retail and service industries. This phase commenced in quarter 2 and will be completed in quarter 3.

Phase 2 – Promotion – The promotion of these cases studies (nine for Yass Valley) will include placement on the Canberra Region and Yass Valley websites. A PR and social media campaign will have a target audience of Canberra, western Sydney and regional NSW to promote the broader region as a place to consider for business relocation and locally with a focus on

Our Economy


business retention, reaffirming the region as a place to do business. This phase is in development for implementation commencing quarter 4 and will be in the market for six months.

Operational Plan Activity EC1.2.1 - Position and promote Yass Valley as a place to do business

Reporting metrics for business enquiry to conversion have not been established at this stage as there is a need for all business enquiries to come through the Economic Development Manager for this to be determined accurately.

A number of promotional activities have been undertaken both independently and collaboratively through the economic development working group of the Canberra Region Joint Organisation (CBRJO) to promote Yass Valley as a place to do business.

The CBRJO - Canberra Region consumer website

was launched in October 2017 – The website

https://www.canberraregion.com.au/ focuses on

live, work, invest opportunities across the

broader Canberra region. Key economic sectors

are identified and each of the eight local

government areas featured

The development of a tourism sub-region for the

Tablelands under the Canberra region brand has

commenced and builds on earlier work that

created a positioning for the sub-region of

People, Place and Produce. Several promotional

activities have been undertaken including a

visitor guide (20,000 copies) distributed through

the region’s information centres and a website:

www.canberraregiontablelands.com.au which

has been developed to create a regional

presence for the promotion of the local tourism

industry.

Print collateral - a number of publications have

been developed that assist to position Yass

Valley from a lifestyle perspective as an

attractive place to live and visit, influencing

positive perception of Yass Valley as a place to

do business.

The 2018 Yass Valley visitor guide was launched

in December 2018. 50,000 copies were

produced and distribution included a mail- out

to all residences and businesses in Yass Valley

(approx. 8,500), targeted placement at all Visitor

Information Centres within a 3-4 hour radius,

major centres en-route to Yass Valley and

placement at all tourism businesses within Yass

Valley. This guide will remain in circulation for

15-18 months. 73 tourism businesses

participated through paid advertising in the

guide and $45,000 in advertising revenue was

generated.

Yass Valley new resident’s guide – the guide

distributed through the Yass Valley Information

Centre is intended to inform potential residents

and new residents of the variety of services that

contribute to a positive lifestyle in Yass Valley.

The guide will also be available online at

yassvalley.com.au

Yass Valley 2017/18 tourism industry partnership kit – provides the tourism industry with information on the services of Council tourism unit and where industry can co-invest in programs, (such as the visitor guide). The kit is distributed in print format to the local tourism industry and the destination development Marketing Coordinator refers to this guide on industry visits to assist develop the industry.

https://www.canberraregion.com.au/

http://www.canberraregiontablelands.com.au/

Our Economy


CSP Strategy EC2 - Jointly develop appropriate tourism opportunities and promote the region as a destination

Delivery Program Action EC2.1 - Enhance and promote the Yass Valley brand to drive positive tourism outcomes

Yass Valley has been working with both the CBRJO through the Economic Development and Tourism working group and the newly formed regional tourism body Destination Southern NSW (DSNSW) to progress local and regional tourism initiatives.

DSNSW is progressing a Destination Management Plan for the eight councils of the region to provide a strategic approach to tourism development including opportunities for collaborative marketing.

A number of activities have been undertaken in conjunction with DSNSW to provide positive tourism outcomes for Yass Valley, including a consultation and stakeholder session with the Board and Economic Development Committee, a regional industry showcase and industry participation in the development of the ‘Destination Management Plan’.

Collaborative activities – Major Event Marketing Program; there was one application under this program, which was successful in achieving funding for $5,000. The funding was declined and a subsequent request for $2,000 was submitted for council’s consideration. This was awarded to the applicant – Classic Yass. No formal acquittal reporting was identified for this funding.

In collaboration with the Tableland’s councils, regional monitoring of tourism statistics is collated for the region from data prepared by Tourism Research Australia. The most recent data for the region (year-end September, 2017) indicates a total of 2.26 million visitors to the region, with increases across all markets;

6.2% increase in domestic overnight visitors

6.5% increase in domestic day visitors

54% increase in international visitors

Operational Plan Activity EC2.1.1 - Implement destination management strategies to ensure a positive image of Yass Valley is maintained

A number of activities have been undertaken to reinforce a positive image of Yass Valley to drive tourism for the region;

A collaborative approach to tourism – The Canberra Tablelands tourism website was launched promoting tourism across five LGAs of the Tablelands; the website is the first step in the promotion of a collaborative consumer focus for the region. Website stats will be provided on an annual basis once promotion of the site begins.

Tourism industry engagement – the Destination Development and Marketing coordinator has developed a six month plan, for Quarter 3 and 4 rollout to meet with local tourism industry operators to identify partnership opportunities and drive collaborative activity between Council and the industry. Outcomes will be reported in the 4th quarter reporting.

Operational Plan Activity EC2.1.2 - Implement a marketing and media plan

The marketing and media plan consists of a predominant ‘always on’ activity which reinforces the Yass Valley brand in the mind of the consumer through a continued messaging approach with primary distribution channels, including:- Blogs, Facebook and Instagram (digital) and traditional channels including print and PR media distribution.

All activity is evaluated by measuring and reporting against the previous period for online engagement, the data for the first two quarters is;

Web users (yassvalley.com.au) +46.2% (year on year)

Instagram 1226 followers +23% (6 mths)

Facebook 13,039 followers +15% (6 mths)

Translating effectiveness of online marketing activities to the growth of the tourism industry can be measured through Tourism Research Australia data (as reported earlier) 2.26 million visitors to the region is a 7% overall increase for year-end September 2017.

Operational Activity - EC2.1.3 Provide high quality destination information services

As a commitment to business and tourism excellence, with a focus on destination information services, Yass Valley Information Centre participates in the national tourism awards through the Canberra Region Tourism Awards. Submissions are independently judged and there are local and national categories. For national categories at the State/Territory level, winner’s progress through to the national awards. For the year the outcomes are:

Commendation - Yass Valley Information Centre has been successful in achieving a commendation at the Canberra Region Tourism awards.

Our Economy


Winner - Trainee Georgia Patmore was successful as winner of the Young Achiever 2017 at these awards.

Other activities to measure high quality destination services are through user generated reviews and TripAdvisor is the chosen platform, outcomes for the 2017 year are:-

Yass Valley Information Centre has been rated as a number 1 tourism attraction on ‘Trip Advisor’ with a 4.5 star review rating.

The annual survey of the Tourism Industry is conducted in the 4th quarter.

Delivery Program Action EC2.2 - Collaborate with regional tourism stakeholders

The primary collaborative activity is the Yass Valley Visitor Guide – key outcomes as reported earlier; 73 local tourism businesses participated in the 2018 edition of the guide generating $45,000 in revenue. 50,000 copies were printed and distributed through resident/business mail out (8,500), accredited visitor information centre network within a 3-4 hour radius and local tourism industry premises.

Operational Plan Activity EC2.2.1 - Undertake activities to develop the Destination Facilitate, a tourism working group via the Economic Development Committee

A tourism working group has been facilitated under the Economic Development Committee since February 2017. Following a revision of activities of the Committee, at the November meeting, it was decided that the working groups would be disbanded and the Committee realign to a more strategic advisory capacity. The Committee have been instrumental in providing industry input at the destination management planning consultation session in October 2017. The Committee will continue to provide strategic advice on behalf of the tourism industry.

CSP Strategy EC3 - Support and foster conditions that enable local and small/home-based businesses to grow

Delivery Program Action EC3.1 - Identify and participate in initiatives that assist small business

A business community satisfaction and improvement survey is to be undertaken annually in the 4th quarter. A report against ID profile (demographic) key data will be undertaken annually in the 4th quarter.

Operational Plan Activity EC3.1.1 - Undertake business development and support activities to assist local business and new business intenders

A four week business development workshop with ten participants has been undertaken (noted previously).

Two networking events have been conducted; 100 attendees and 40 attendees respectively (noted previously)

Metrics to report against business enquiries will be developed and reported annually in quarter 4.

The inaugural Yass Valley Business Awards were conducted by the Yass Valley Business Chamber; three local businesses were successful in representing Yass Valley at the State Business Awards. Support for the awards and media promotion of the outcomes was facilitated as an activity to support the local business community.

Operational Plan Activity EC3.1.2 - Participate in the Small Business Friendly Councils initiative

The NSW Government - Small Business Friendly Council Program is currently inactive.

Operational Plan Activity EC3.1.3 - Facilitate a small business working group via the Economic Development Committee

A small business working group has been facilitated under the Economic Development Committee since February 2017. Following a revision of activities of the committee at the November meeting it was decided that the working groups would be disbanded and the Committee realign to a more strategic advisory capacity. The Committee is engaged with providing strategic oversight and input with a particular focus on consultation and feedback into the regional economic development strategy.

Operational Plan Activity EC3.1.4 - Streamline procurement processes, including pre-qualification, for local and small/home based businesses

A workshop with 10 participants from the local business community who had recently gone through the development application process was conducted to identify opportunities to assist progress commercial or employment generating Development Applications. Further work is required to determine opportunities to improve this process.

Our Economy


CSP Strategy EC4 - Foster and develop a diverse, adaptive and innovative agricultural industry

Delivery Program Action EC4.1 - Protect rural lands for agricultural purposes

Opportunities to engage with agricultural sector have not yet been identified. This will be identified through the Economic Development Committee.

Operational Plan Activity EC4.1.1 - Ensure agricultural use of the land is considered in all rural development applications

The relevant zone objectives within the Yass Valley LEP 2013 are considered for all development applications. The zone objectives for rural land include:

To encourage sustainable primary industry production by maintaining and enhancing the natural resource base.

To encourage diversity in primary industry enterprises and systems appropriate for the area.

To minimise the fragmentation and alienation of resource lands.

To minimise conflict between land uses within this zone and land uses within adjoining zones.

To protect and enhance the biodiversity of Yass Valley.

To protect the geologically significant areas of Yass Valley.

To maintain the rural character of Yass Valley.

To encourage the use of rural land for agriculture and other forms of development that are associated with rural industry or that require an isolated or rural location.

To ensure that the location, type and intensity of development is appropriate, having regard to the characteristics of the land, the rural environment and the need to protect significant natural resources, including prime crop and pasture land.

To prevent the subdivision of land on the fringe of urban areas into small lots that may prejudice the proper layout of future urban areas.

Agricultural use of land was considered in 40 Development Applications most of which related to subdivision. This figure relates to the reporting period July – December 2017.

Delivery Program Action EC4.2 - Identify opportunities and barriers for the agricultural industry in Yass Valley

Once engagement strategies with the agriculture sector have been identified annual surveying will be implemented.

Operational Plan Activity EC4.2.1 - Facilitate an agricultural working group via the Economic Development Committee

An agricultural working group has been facilitated

under the Economic Development Committee since

February 2017. Following a revision of activities of

the committee at the November meeting it was

decided that the working groups would be

disbanded and the committee realign to a more

strategic advisory capacity.

CSP Strategy EC5 - Encourage collaboration between businesses, government and training providers to develop employment and training opportunities for young people in the region

Delivery Program Action EC5.1 - Facilitate networking and collaboration amongst stakeholders

A report against ID profile (demographic) key data will be undertaken annually in the 4th quarter. A Business community satisfaction and improvement survey will be undertaken annually in the 4th quarter.

Operational Plan Activity EC5.1.1 - Continue support for the Bush Bursary CWA scholarship

Yass Valley will welcome its 5th Bush Bursary Program recipient in January 2018 when Emma Brown, a 26 year-old medical student from the University of by the NSW Rural Doctors Wollongong arrives in town. The Program is funded Network and the Country Women’s Association in partnership with Local Governments across NSW.

Operational Plan Activity EC5.1.2 - Facilitate networking events in conjunction with Yass Valley Business Chamber

An end of year networking event was held in

conjunction with Yass Valley Business Chamber -

hosted at Tootsie (Yass) – Michael Pilbrow –

President of the YVBC and Cr. Allison Harker – Chair

of the Economic Development Committee presented

to over 100 local business operators on outcomes

from both organisations over 2017.

Our Economy


Operational Plan Activity EC5.1.3 - Evaluate the opportunity for a Yass Valley employment and training expo

Not on the agenda for 2017/18. Priority projects were considered by the Economic Development Committee for implementation this year and this project was not identified as a priority project.

Operational Plan Activity EC5.1.4 - Support training and employment initiatives

Nothing to report for the 1st and 2nd quarters.

For the June 2017 quarter- Unemployment was 2.19% against (5.42% regional NSW | 4.8% NSW | 5.6% Australia)


OUR COMMUNITY We have a strong regional economy experiencing


PROGRESS SUMMARY




$887k


$1.984m


$0


$0


18


28

In Progress78%

Completed11%

Not yet commenced

11%

In Progress72%

Completed14%

Not yet commenced

14%

Our Community


CSP Strategy CO1 - Facilitate and encourage equitable access to community infrastructure and services such as health care, education and transport

Delivery Program Action CO1.1 - Provide an accessible library service to all of the community.

Results of a survey of the community conducted in November 2017 indicated that of those who identified themselves as disadvantaged, almost half (48%) feel Council’s services are ‘accessible’ or ‘very accessible’ with another 33% considering that Council’s services are ‘somewhat accessible’. In addition, more than half of the residents (57%) feel that library services are ‘very important’, with 69% stating they were ‘satisfied’ or ‘very satisfied’ with the library service.

The total number of registered borrowers is 5248.

Total resources held in the library are 30,681 and total circulation of these resources was 81,819.

Operational Plan Activity CO1.1.1 - Providing a library service that enables equitable access to information and programs

Results of a survey to the community conducted in November 2017 indicated that of those who identified themselves as disadvantaged, almost half (48%) feel Council’s services are ‘accessible’ or ‘very accessible’ with another 33% considering that Council’s services are ‘somewhat accessible’. In addition, more than half of the residents (57%) feel that library services are ‘very important’, with 69% stating they were ‘satisfied’ or ‘very satisfied’ with the library service.

Delivery Program Action CO1.2 - Advocate to the State Government and relevant agencies to ensure that transport, health and educational services are delivered equitably to all residents

Council has a working relationship with the Southern NSW Local Health providing opportunities to raise significant matters in relation to services being provided.

Council has entered into a joint use MoU with the Department of Education that will assist more efficient use of facilities and planning for multi user (shared) facilities to be constructed in Murrumbateman.

Council continues to lobby for a commitment from the State Government for an acceptable timeframe for construction of a new school in Murrumbateman.

Operational Activity CO1.2.1 - Advocate the State Government and relevant agencies to ensure equitable access to community services and funding to support infrastructure growth

A recent survey of our community has shown that 47% felt the adequacy of health and medical facilities in our region are ‘good’ to ‘very good’ plus a further 29% felt it was ‘fair’

Operational Activity CO1.2.2 - Collaborate with State and Regional bodies regarding equitable access to community transport

There is no public transport service within our Local Government Area other than school buses. All residents of Yass Valley have access to the community transport service operated by Council.

Delivery Program Action CO1.3 - Ensure plans are in place for accessible community facilities and services in consultation with the Access Committee

As outlined below.

Operational Plan Activity CO1.3.1 - Ensure infrastructure and service improvement programs are in place to provide the appropriate accessible community facilities and services

Access improvements to Council’s Administration building are currently in the design phase. The audit of Council’s community facilities (halls, sporting grounds) has been listed as a key action in Council’s Disability Inclusion Action Plan. An associated Implementation Plan is being developed in conjunction with the Access Committee.

Operational Plan Activity - CO1.3.2 Complete the Yass Valley Pedestrian Access and Mobility Plan (PAMP) in conjunction with the Access Committee

The PAMP and Cycle Plan were adopted by Council on 25 October 2017.

Our Community


Operational Plan Activity CO1.3.3 - Complete the Yass Valley Youth Action Plan (YAP) in conjunction with the Youth Council

The Yass Valley Youth Council has begun work on the Yass Valley Youth Action Plan. Part one of the plan has been written which includes an overview of existing services, infrastructure for young people and quantitative demographic data regarding young people in Yass Valley. A communications strategy for community engagement has been written. The Plan is expected to be completed by June 2018.

Operational Plan Activity CO1.3.4 - Complete the Disability Inclusion Action Plan (DIAP) in conjunction with the Access Committee

The DIAP was adopted by Council in July 2017. Planning for the DIAP was undertaken in conjunction with the Access Committee which set up a special working group to manage the process.

CSP Strategy CO2 - Encourage and facilitate active and creative participation in community life

Delivery Program Action CO2.1 - Deliver robust and diverse community engagement opportunities

A recent survey of the community has shown that 19% of residents had participated in some form of community engagement in the last 12 months. Community engagement opportunities are provided in a number of ways, with documents placed on exhibition for public comment, as well as a community meeting held annually. Each town and village is visited at least once per year for a community meeting, with staff also conducting meetings and information sessions for large projects (eg. Gundaroo Masterplan or concept plans for a new hall at Murrumbateman Recreation Grounds).

Operational Plan Activity CO2.1.1 - Implement Council’s Community Engagement Strategy

Council’s Community Engagement Strategy was adopted by Council in April 2017. This Strategy is used by the Council officers to determine specific engagement activities, how to plan for these activities and evaluating their effectiveness.

Delivery Program Action CO2.2 - Ensure the community is well informed about its projects, policies and programs

A recent community survey showed that 67% of residents rated Council’s performance in encouraging and facilitating participation in community life as ‘fair’ to ‘good’ with 5% rating it as ‘very good’.

Operational Plan Activity CO.2.2.1 - Provide community engagement activities

Based on Council’s Community Engagement Strategy Council has applied community engagement methodologies as appropriate to the specific activity, service or project and within resource and budget constraints. The five recognised levels of an engagement strategy are inform, consult, involve, collaborate and empower. During this reporting period there have been many opportunities for engagement with our community. The most common of these is the ability for our community to have their say on key policies, plans and strategies that are placed on exhibition. Specifically, the Truck & Transport Depots in Rural Areas Policy, Donations Policy, Disability Inclusion Action Plan, Sutton Masterplan, Walker Park Strategic Plan and the 2017 Park & Playground Strategy were all placed on exhibition and the community invited to make submissions to these documents. All submissions were carefully considered before final adoption of these key documents.

Delivery Program Action CO2.3 - Develop and implement a Public Art Strategy that includes specific actions for the development of creative pursuits

Council's Public Art Committee has undertaken an extensive review of Council's Public Art Policy which was adopted in November 2017. A review of the Policy was a necessary pre-curser to the development of a Public Art Strategy.

The Public Art Strategy will be developed during the first six months of 2018.

Operational Plan Activity CO2.3.1 - Develop Public Art Strategy

The Public Art Strategy will be developed during the first six months of 2018.

Delivery Program Action CO2.4 - Provide a library service that facilitates creative participation in community life

Council conducted a community survey in November 2017 which showed that the majority of residents are satisfied with the range (89%) and quality (90%) of programs at the library.

Operational Plan Action CO2.4.1 - Deliver a range of community programs through the library service

A review of the range of programs and events, including ‘Mini Music’ Baby Rhyme Time, Lego Club, Story Time, Taxation Assistance that are delivered by our library service has commenced using a tool that has been provided by the NSW State Library. The review will include consultation with participants and will be complete during the next reporting period.

Our Community


152 adult focused events were held and 499 adults attended these events.

108 events that were focused on preschool aged children were held and 735 preschool aged children attended these events

Delivery Program Action CO2.5 - Support the growth of a diverse range of community events

Recent survey results show that 85% of residents rated the quality of community events provided as ‘fair’ to ‘very good, with 79% being ‘somewhat satisfied’ to ‘very satisfied’ with the range of events

Operational Plan Activity CO2.5.1 - Invest in the growth and development of community events

During this reporting period Council provided $44,000 to support 11 Yass Valley based community organisations though the Community Grants Program. $30,000 was also provided to a range of community organisations via Council's Donations Program to support local community organisations.

Operational Plan Activity CO2.5.2 - Promote community events widely

Council promotes all known community events on its website and social media channels. An events list is also included in the quarterly ‘Valley Views’ newsletter.

CSP Strategy CO3 - Foster and encourage positive social behaviours to maintain our safe, healthy and connected community

Delivery Program Action CO3.1 - Encourage and support existing and new interagency groups

Council provided information regarding the development of the Youth Action Plan, Reconciliation Action Plan and the Disability Inclusion Action Plan and received information regarding initiatives that are being undertaken by community service organisations across the various sectors. This information has been used to inform programs and services that are delivered through Council’s Community Development Division.

Operational Plan Activity CO3.1.1 - Participate in relevant interagency groups

Council has participated in the following interagency groups:

Yass Homelessness Interagency

Youth Interagency

Koori Interagency

Participation rates in all 3 interagency groups are high and include most community service providers that deliver programs in Yass Valley.

Delivery Program Action CO3.2 - Connecting the community to Yass Valley Council through a range of Advisory Committees

Yass Valley Council has seven advisory committees operating including Yass Valley Youth Council, Yass Sports Council, Yass Public Art, Community Access, Economic Development, Aboriginal Advisory and Governance and Finance Committees.

These committees are comprised of community members that volunteer their time to advise and support Council in achieving goals that are identified in Council’s Community Strategic Plan.

Operational Plan Activity CO3.2.1 - Completion of identified projects

The Access Committee and Public Art Committee have worked to provide advice and support that has led to the completion of the Disability Inclusion Action Plan and review of Council’s Public Art Policy. The Youth Council and Aboriginal Advisory Committee have commenced planning to facilitate completion of the Youth Action Plan and the Reconciliation Action Plan respectively.

There are 66 current members of Council’s combined 355 committees.

Delivery Program Action CO3.3 - Support the growth and development of volunteering

In 2011 26.8% of the population of Yass Valley volunteered. In 2016 the rate is 29.8%. The rate in Yass Valley is higher than the NSW State average of 21%.

The level of volunteer participation in Yass Valley is increasing.

During the reporting period we conducted a very successful pilot volunteering exhibition at the Community Centre in Yass. Over 20 local volunteer organisations attended.

The model will be expanded to villages throughout Yass Valley. Work will be undertaken in early 2018 to identify the number of community organisations in

Our Community


Yass Valley and how many people in our community are volunteers for these organisations.

Operational Plan Activity CO3.3.1 - Conduct an annual volunteering exhibition during Volunteer Week

The pilot volunteering exhibition was completed in Yass in April 2017.

Planning for the 2017/18 event is underway with the event to be held in the first half of 2018.

Delivery Program Action CO3.4 - Develop a Crime Prevention Plan

Initial discussions with the NSW Police were undertaken early 2017. Further meetings to clarify the scope of a Crime Prevention Plan for Yass Valley will be undertaken in the next reporting period.

Operational Plan Activity CO3.4.1 - Work with NSW Police and the community to develop a Crime Prevention Plan

Pending further discussions with the NSW Police regarding the scope of the plan.

Delivery Program Action CO3.5 - Foster road safety awareness

Yass Valley Council and Roads and Maritime Services co-fund a Road Safety Officer position at Council. This role is responsible for creating road safety awareness within the community through community education campaigns and workshops.

Operational Plan Activity CO3.5.1 - Monitor and implement programs for road safety improvements and awareness

The following campaigns and workshops were implemented during the last reporting period:

5 June 2017 – presentation at “Stepping Out Session” on pedestrian safety

19 June – 2 July 2017 – Country Roads Safety online campaign.

14 Sept 2017 – 65 Plus Workshop

30 Oct – 11 Nov – liaised with Rotary and Yass High School to run Driving Simulator workshops

11 Nov – Plan B marquee at Yass Rodeo

At the 65 Plus Workshop undertaken in Yass 25 people attended.

Council applied for grant funding under the Active Transport Program. We were successful in receiving funding from ‘Safety Around Schools’ for improvements at Sutton Primary School and Council was also successful in receiving Blackspot funding for barriers on Wee Jasper Road to the value of $286,175.

24 traffic safety actions were managed via the Traffic Committee including the following: -

Comur Street Pedestrian Survey

Black Range Road and Yass Valley Way Intersection improvements

Speed and signage review of Wee Jasper Road

Working with Yass Primary School to improve safety in the carpark

Remarking of Pritchett and Rossi St intersection

The Country Roads Safety Facebook page has had a reach of over 233,000 between June and December 2017

CSP Strategy CO4 - Recognise and celebrate our diverse cultural identities and protect and maintain our community's natural and built environment

Delivery Program Action CO4.1 - Ensure appropriate controls are in place to conserve heritage value of our built environment

A schedule of local heritage items and conservation areas is included within the Yass Valley LEP.

Operational Plan Activity CO4.1.1 - Comprehensive Development Control Plan to incorporate heritage guidelines for development

Guidelines for development relating to these items or

within conservation areas have been drafted and will

be included within the Comprehensive Development

Control Plan.

Operational Plan Activity CO4.1.2 - Develop heritage guidelines which are tailored for the Yass Valley Local Government Area

Guidelines for development relating to these items or

within conservation areas have been drafted and will

be included within the Comprehensive Development

Control Plan.

Our Community


Operational Plan Activity CO4.1.3 - Work collaboratively with the Yass Chamber of Commerce to develop the Main Street Plan.

While the development of a holistic Main Street Plan

is not yet underway, consultation with the Chamber

of Commerce has begun in conjunction with the

trialing of a mid-block crossing in the Yass CBD.

Delivery Program Action CO4.2 - Continue the Heritage Advisory Service

Council’s Heritage Advisor attends the office once a month and provides professional advice on development applications involving a heritage item or within heritage conservation areas.

The advisor also meets property owners (often on site) to discuss new proposals or provide recommendations on how to conserve or stabilise heritage buildings or structures.

Our Advisor is also part of the team responsible for assessment of applications under the annual Yass Valley Local Heritage Grants Program and provides support to community members pursuing NSW state heritage funding.

Operational Plan Activity CO4.2.1 - Continue to secure co-funding for Local Heritage Grants program and advisory service from the Office of Environment & Heritage

A 1:1 funding agreement for 2017/18 was secured from the Office of Environment and Heritage for the Heritage Advisory Service.

Delivery Program Action CO4.3 - Continue the local Heritage Grants Program

Yass Valley Council’s Heritage Grants Program continued through 2017 with applications closing on 30 June 2017.

The Heritage Grants Program aims to assist owners, property managers and community groups to undertake projects that:

foster positive community attitudes towards heritage and conservation; and

are maintenance projects to structures of historical value to ensure their long-term conservation.

Operational Plan Activity CO4.3.1 - Encourage owners of local heritage items to seek funding for small conservation projects

A total of 8 projects have been offered a total of $12,675 under the 2017/18 Yass Valley Local Heritage Program.

Delivery Program Action CO 4.4 - Implement the Yass Valley Aboriginal Reconciliation Action Plan in conjunction with the Aboriginal Advisory Committee

The Aboriginal Reconciliation Action Plan is in draft form. The Plan will be presented to Council during the next reporting period.

Operational Plan Activity CO4.4.1 - Delivery of actions in the Aboriginal Reconciliation Action Plan (RAP) including NAIDOC Week and Reconciliation Week

A number of important actions that are contained in the draft RAP are being implemented (preservation of Oak Hill Aboriginal Place Scarred Trees and creation of an Interpretative Display and development of a Management Plan for Oak Hill Aboriginal Place and the Yass Aboriginal cemetery).

The NAIDOC Week event was held with lower attendance than in previous years. The format of the event will be reviewed by members of the Aboriginal Advisory Committee to ensure broad community attendance in 2018.

CSP Strategy CO5 - Maintain our rural lifestyle

Delivery Program Action CO5.1 - Ensure the community is attractive and vibrant while maintaining our village atmosphere

Survey results completed recently suggest that Council are maintaining our towns and villages to an acceptable level with 47% of respondents stating Council’s performance in this area is ‘good’ or ‘very good’ and a further 31% felt Council’s performance was ‘fair’.

Our Community


Operational Plan Activity CO5.1.1 - Comprehensive Development Control Plan to incorporate heritage guidelines for development

Guidelines for development relating to these items or within conservation areas have been drafted and will be included within the Comprehensive Development Control Plan.

The draft Comprehensive Development Control Plan is expected to be placed on Public Exhibition in the first half of 2018.

Operational Plan Activity CO5.1.2 - Develop and maintain CBD streetscapes and other village areas

Council received and responded to approximately 50 service requests for various maintenance activities on village and town streetscapes during the last reporting period. All requests were completed within the 15 working day target.

Operational Plan Activity CO5.1.3 - Liaise with owners to identify opportunities to utilise vacant shop fronts

There is a very small ongoing issue with vacancies in the main street precinct although at times a number of shops may be empty for a short period at the same time the real issue is a lack of suitable vacancies to meet demand. Going forward a quarterly survey will be undertaken to report against this measure.

Operational Plan Activity – CO5.1.4 Recognise and promote community associations within the Yass Valley Local Government Area

Events associated with community associations have

been promoted through Council’s website and social

media channels.


OUR INFRASTRUCTURE We have a strong regional economy experiencing


PROGRESS SUMMARY




$13.536m


$20.082m


$900k


$9.458m


15


24

In Progress93%

Not yet commenced

7%

In Progress96%

Not yet commenced

4%

Our Infrastructure


CSP Strategy IN1 - Develop high speed rail links between the region, Canberra, Sydney and Melbourne

Delivery Program Action IN1.1 - Assess the advantages and disadvantages for Yass Valley of any high speed rail proposal

There have been no new high speed rail proposals received by Council.

Operational Plan Activity IN1.1.1 - Assess options on any high speed rail proposals for Yass Valley

There are no options to consider as there have been no new high speed rail proposals received by Council.

CSP Strategy IN2 - Improve public transport links to connect towns within the region and increase access to major centres

Delivery Program Action IN2.1 - Lobby the Federal and State Governments to upgrade the Barton Highway

Numerous opportunities have been taken to advocate for the duplication of the Barton Highway with both State and Federal members. This has culminated with a public announcement of the commitment of funding to the duplication from both levels of Government.

Operational Plan Activity IN2.1.1 - Lobby the Federal and State Governments to upgrade the Barton Highway

$100 million of funding has been announced by the Federal and State Governments to improve safety on the Barton Highway and commence duplication. Works on this first stage are due for completion in 2021.

Delivery Program Action IN2.2 - Advocate for public transport links or improved services where there is a demonstrated community need

Funding for bus shelters to improve the safety and amenities available particularly to school children was successfully applied for with up to $10k available for each bus shelter. It is expected that we will install 14 bus shelters under this program.

Operational Plan Activity IN2.2.1 - Advocate for public transport links or improved services where there is a demonstrated community need

Work is in progress to install a number of bus shelters in the Yass, Murrumbateman and Gundaroo areas with grant funding secured under the Country Passenger Transport Infrastructure Grant Scheme. A total of 14 bus shelters are expected to be installed under this program.

Delivery Program Action IN2.3 - Seek funding opportunities to deliver upgrade works on regional roads

All available funding has been applied for and these funds contribute to the acceleration of our road upgrade works.

Operational Plan Activity IN2.3.1 - Seek funding opportunities to deliver upgrade works on regional roads

Roads and Maritime Services allocations for regional roads in 2017/2018 under the ‘Block Grant’ and ‘Repair Program’ are expected to be advised early 2018.

CSP Strategy IN3 - Maintain and improve road infrastructure and connectivity

Delivery Program Action IN3.1 - Deliver transport asset infrastructure, maintenance, renewal and enhancement programs for urban, rural and regional roads to maintain or improve overall condition

All of the above points are reviewed as part of Council’s Annual Report.

Further review takes place after the resealing program completed in the 2nd and 3rd quarter.

Operational Plan Activity IN3.1.1 - Develop and deliver annual programs for urban, rural and regional road renewal and construction, including bridges and stormwater

70% of the annual gravel re-sheeting program and 80% of the annual resealing program have been undertaken. Major construction works are in progress on Fairlight Road.

Council applied for grants under the Bridge Renewal Round 3 and Fixing Country Roads Round 3 Programs. We successfully received funding under the Fixing Country Roads Program for replacing timber road bridges ($2.5M) and sealing the remainder of Mulligans Flat Road ($940k)

Council also successfully received grants for projects identified in the Floodplain Risk Management Study and Plans for Sutton and Gundaroo to the value of $106,000.

Our Infrastructure


Operational Plan Activity IN3.1.2 - Develop and deliver annual maintenance programs for urban, rural and regional roads based on priority and in accordance with allocated budgets

A system is being developed to formalise a comprehensive annual road inspection program. The inspection program has commenced.

Maintenance grading work is occurring in accordance with the annual maintenance allocation (60% allocation spent). Performance against hierarchy to be reviewed mid-2018.

55% of the annual sealed roads maintenance allocation has been expended and 41% of the annual regional roads maintenance allocation has been expended.

Operational Plan Activity IN3.1.3 - Implement sound asset management practices in accordance with industry standards

1/3 of the sealed road network condition assessment has been programmed for early 2018.

Rolling programs are to be developed in conjunction with the Asset Management Plan updating.

The Asset Management Plan updating has commenced and will continue through 2018/2019.

Delivery Program Action IN3.2 - Deliver Roads & Maritime Services (RMS) state road maintenance and renewal programs in accordance with the road Maintenance Council Contract

Council has delivered state road maintenance and renewal programs in accordance with the Contract. The Roads and Maritime Service rating of performance occur after the 3rd quarter.

Operational Plan Activity IN3.2.1 - Deliver Roads & Maritime Services (RMS) state road maintenance and renewal programs in accordance with the Road Maintenance Council Contract

Heavy patching on state roads is complete. Reseals on state roads will occur in the third quarter.

Routine inspections of the state road network are undertaken fortnightly as per RMCC contract.

50% of the annual state roads maintenance allocation has been expended.

CSP Strategy IN4 - Maintain and update existing community facilities and support the development of new community infrastructure as needed.

Delivery Program Action IN4.1 - Develop and maintain new and existing recreational and community assets to address our communities needs in a sustainable manner

A recent survey of the community found that 41% of residents rated Council’s provision of community buildings and pools as ‘good’ to ‘very good’ with a further 34% ‘considering it ‘fair’.

Operational Program Activity IN4.1.1 - Develop and maintain sports grounds and associated facilities to a standard that enables use by a variety of users

Council has completed over-sowing of the highly utilised Jim Beck Oval and verti-draining on the top level at Walker Park. Council has engaged a contractor for the refurbishment of amenities at Victoria Park with the work to commence in January.

Council has expended 52% of the Sporting Facilities maintenance budget.

Council has identified the need to upgrade the sporting facilities around the LGA. Council is currently developing strategic plans for all sporting locations which will enhance the applications for future grants. The Strategic Plan for Walker Park is currently undergoing community consultation. The Strategic Plan for Murrumbateman Recreation Grounds is currently in development.

Council has successfully applied under the Stronger Country Communities Fund to upgrade the recreation grounds amenities at Sutton, Gundaroo and Binalong. Along with this, Council is in the process of applying for grants under the Regional Sporting Infrastructure Fund to enhance the facilities at Walker Park and Murrumbateman Recreation Ground.

Our Infrastructure


Operational Plan Activity IN4.1.2 - Develop and maintain parks, playgrounds and other open spaces to a standard that enables use by a variety of users

Council has expended 44% of the Parks and Playgrounds maintenance budget.

Council has redeveloped the Park and Playground Strategy. This was done in consultation with the community by survey and a working group. The strategy is now on public exhibition.

Council has been successful in obtaining grant funding under the Social Housing Community Improvement Fund to upgrade playground facilities at Townsend Place playground. These works are scheduled for the 4th quarter.

Council, through its playground inspections, has reported two playgrounds that are non-compliant with Australian Standards. Council has undertaken refurbishment of Boree Log Park play equipment to become compliant. The miracle slide at Coronation Park will have design/consultation commence later in 2018, for a planned replacement within a five year period.

Operational Plan Activity IN4.1.3 - Maintain and operate Council’s commercial assets including swimming pools and Yass Caravan Park

Consultation has been undertaken with the Binalong community and Binalong Progress Association regarding opening hours of Binalong Pool.

Staff have also liaised with user groups (e.g. early morning swimming group) regarding additional morning openings and times.

Council has provided learn to swim lessons throughout the season at both the Binalong and Yass pools with 202 children registered at the Yass lessons and 18 children registered for the Binalong lessons. In addition an intensive swimming lesson program is scheduled for the January school holidays. Qualified Council lifeguards have also run a swim group program 4 days per week during the season with approximately 55 attendees.

Council’s Caravan Park has maintained its 31/2 star rating. The Caravan Park income has increased by 11.45% for the same period last year. Due to renovation works of cabins and caravan parking area, the current occupancy rate for the reporting period is achieving 62%. This is expected to increase now renovation works have been completed and the cabins and centre caravan parking area have now re-opened for use.

Operational Plan Activity IN4.1.4 - Manage Council’s properties and buildings

Building condition ratings have remained stable with maintenance and repairs being undertaken on an ‘as required’ basis within the budget allocation.

Maintenance costs for community facilities are currently running at 42% of budget for the reporting period.

+Quotations are being sought for revaluation of buildings and operational land. The final report will provide an asset condition report on each building. The revaluation requirements are undertaken in accordance with audit requirements.

Operational Plan Activity IN4.1.5 - Develop and operate Council’s cemeteries

There have been 29 interments for this reporting period in Yass Valley cemeteries. All burial requests were handled on the day of enquiry.

Operational Plan Activity IN4.1.6 - Provision of a Pedestrian and cycleway network

A quotation is being prepared to engage a specialist consultant to undertake a review of the rail bridge. This forms part of further investigation for the Yass to North Yass cycleway which is awaiting grant funding to allow these investigations to proceed.

An ‘Active Transport’ funding application has been submitted for three kerb ramps to be constructed in the Yass Township and one shared path at the front of the Sutton Primary School.

‘Safety Around Schools’ funding has been successfully gained by the Road Safety Officer to create a refuge and additional pathway near Sutton Primary School to cross the street safely.

Delivery Program Action IN4.2 - Ensure sufficient land is appropriately located for future Council facilities and emergency services

Planning for land on Faulder Avenue, adjoining the Yass Transfer Station will take into consideration the locating of emergency services on the site.

Our Infrastructure


Operational Plan Activity IN4.2.1 - Ensure that as settlement grows locations are appropriately earmarked for Council facilities and emergency services

Options are continually being assessed and, where necessary, consultation with agencies and communities is undertaken regarding facilities. Extensive community consultation was undertaken prior to establishing new equestrian facilities at Murrumbateman.

Further concept plans for the new the Murrumbateman Hall have also been through community consultation.

CSP Strategy IN5 - Ensure high quality water supply options for the towns in the region

Delivery Program Action IN5.1 - Council to supply quality water, cater for growth and quality enhancements that addresses the community needs

Department of Primary Industries water indicators are stable. The Drinking Water Management System has been updated and will be reported to Council early 2018.

The Yass to Murrumbateman Water Supply Pipeline project is in the detailed design phase. Tenders will be called later in 2018.

Operational Plan Activity IN5.1.1 - Council to supply quality water, cater for growth and quality enhancements that addresses the community needs

The year to date reliability is below the average Department of Primary Industries water outage rate.

Unplanned outages are scheduled to be reported mid-2018.

Drinking water quality has had only minor non-compliances with aluminium and hardness measures as a result of dry weather periods and natural water hardness. The Drinking Water Management System has been updated in consultation with NSW Health and will be reported to Council.

The Yass to Murrumbateman Water Supply Pipeline project is in the detailed design phase. Initial preparatory works are in progress and tenders will be called later in 2018. The Grampian Street water main ends have been eliminated by connecting the main with Hovell Street.

Grant funding will be sought in 2018 for a water softening plant to be built at the Yass Water Treatment Plan to improve water supply for Yass, Binalong, Bowning and the future Murrumbateman.

Discussions are in progress with Icon Water for developing a costing document for the supply of water from the ACT.

CSP Strategy IN6 - Provide an efficient and sustainable waste service

Delivery Program Action IN6.1 - Provide and operate a quality sewer network. Cater for growth and quality enhancements that address the community needs

Department of Primary Industry sewer indicators are stable. An Integrated Water Cycle Management Plan is tasked for 2018/19.

Operational Plan Activity IN6.1.1 - Opportunities for expansion and enhancement of the sewerage network are explored

Investigations commenced and continue into the feasibility of a reticulated sewer system at Gundaroo.

Operational Plan Activity IN6.1.2 - Operate an efficient sewerage management network

Council is proactive in cleaning 3 to 4 km of major sewer mains annually using high pressure water jets to remove roots and debris within the sewer mains to reduce sewer chokes. Considerable progress has been achieved in reducing sewer blockages over the last several years.

Due to high quality effluent being produced from the Yass Sewage Treatment Plant (STP), our operating cost is slightly above the state wide median. Council is continuously looking for reducing energy costs.

The year to date reliability is below the average Department of Primary Industries sewer reliability measures.

Council ensures full compliance with the EPA Licence for STP’s and no improvement notices have been issued.

A recent survey of our community shows that 59% rate the local sewerage network as ‘good’ to ‘very good’.

Delivery Program Action IN6.2 - Provide an efficient and sustainable waste service

A waste review is currently being undertaken by an external consultant. All aspects of waste have been reviewed within the scope of the review. It is anticipated that the final result and recommendations of the review will be presented to Council early 2018.

All EPA guidelines and reporting targets have been achieved in the reporting period.

Operational Plan Activity IN6.2.1 - Operation of domestic and commercial waste collection

Domestic and commercial waste collection continued with no reliability of service issues for the reporting period.

Our Infrastructure


Operational Plan Activity – IN6.2.2 Commence decommissioning of Murrumbateman Landfill in accordance with Landfill Closure Plan and relevant EPA guidelines

A Landfill Closure Plan is currently being developed for EPA approval. Upon approval of the plan, closure work will be commenced by Council.

CSP Strategy IN7 - Secure improvements for and future proof telecommunications infrastructure

Delivery Program Action IN7.1 - Advocate for servicing of mobile blackspot areas

Improvements to the telecommunication network are required across the region and this has been identified as a priority regional project to be addressed by the State Government.

Operational Plan Activity IN7.1.1 - Installation of mobile telephone towers and related infrastructure prioritised in blackspot (no coverage) areas

A recent survey of our community has shown that almost half of the respondents were ‘not satisfied’ with Council’s advocacy in improving mobile blackspots.

A new tower installed at Wee Jasper will provide residents with access to mobile phone coverage for the first time.

Delivery Program Action IN7.2 - Advocate for a more stable communication network

Improvements to the telecommunication network are required across the region and this has been identified as a priority regional project to be addressed by the State Government.

Operational Plan Activity IN7.2.1 - Liaise with communication providers that operate in our region, to achieve a more stable communication network for fixed line mobile and internet communication systems

According to a recent survey of our community only 59% of respondents were ‘somewhat satisfied’, ‘satisfied’ or ‘very satisfied’ with communication channels and options.

CSP Strategy IN8 - Improve accessibility to and support the development of health and medical facilities in the region

Delivery Program Action IN8.1 - Continue to advocate on behalf of the community for health and medical facilities in the region

Council has met regularly with the Southern NSW Local Health District particularly to remain informed on the redevelopment of Yass Hospital.

Operational Plan Activity IN8.1.1 - Continue to advocate on behalf of the community for health and medical facilities in the region.

Council has a working relationship with the Southern NSW Local Health District providing opportunities to raise significant matters in relation to services being provided.

A recent survey of our community has shown that 47% felt the adequacy of health and medical facilities in our region are ‘good’ to ‘very good’ and a further 29% consider them ‘fair’.

CSP Strategy IN9 - Improve accessibility to and support the development of education and training facilities in the region

Delivery Program Action IN9.1 - Continue to advocate on behalf of the community for education and training activities to serve our residents

Improvements to the telecommunication network are required across the region and this has been identified as a priority regional project to be addressed by the State Government

Operational Plan Activity IN9.1.1 - Continue to advocate on behalf of the community for education and training activities to serve our residents

Council has entered into a joint use MoU with the Department of Education that will assist more efficient use of facilities and planning for multi user facilities to be constructed in Murrumbateman. Council continues to lobby for a commitment from the State Government for an acceptable timeframe for construction of a new school in Murrumbateman.


OUR CIVIC LEADERSHIP We have a strong regional economy experiencing


PROGRESS SUMMARY




$11.172m


$3.245m


$0


$0


13


34

In Progress85%

Completed15%

In Progress76%

Completed24%

Our Civic Leadership


CSP Strategy CL1 - Effect resourceful and respectful leadership and attentive representation of the community

Delivery Program Action CL1.1 - Ensure activities carried out in Yass Valley are in a safe manner and meet legislative requirements

There have been no compliance breaches reported to Council by any external agencies.

Operational Plan Activity CL1.1.1 - Monitor and respond to compliance issue relating to OSSM systems food and other regulated premises, companion animals, livestock and parking

OSSM audits have been conducted in line with the strategy and audits undertaken on high risk areas and systems. This has not only included households but also caravan parks and business premises. During the reporting period, a total of 42 inspections were conducted.

A total of 138 food shop inspections were also conducted throughout the YVC area. In addition to the inspections, educational advice and material was provided to operators.

There were 13 Warning letters or Improvement Notices issued and three infringement notices were also issued.

100 % of companion animals were either returned to their owners or rehomed during the period. A total of 47 dogs were impounded, 29 were returned to their owners, and the remainder rehomed with the assistance of dog rescue groups. Animals from YVC were rehomed as far away as North Queensland and Victoria.

30 incidents of straying stock were reported and actioned and 9 parking complaints were received. The majority of these relating to truck parking.

New initiatives were trialed with a parking warning system for the main business area and this has not only received positive feedback from the community but also resulted in no incidents of re-offending.

Additionally inspections were undertaken for skin penetration businesses, mortuaries, swimming pools, noise and related matters. Compliance staff undertook inquiries into illegal dumping, abandoned vehicles, fire hazards, illegal signage and straying stock. Assistance was provided to other agencies including Police, Local Land Services, NSW EPA, NSW Health and community welfare groups.

Operational Plan Activity CL1.1.2 - Provide a fleet of adequately maintained vehicle and plant updated in accordance with renewal schedules

Council currently has 105 items of plant (subject to sale and purchase regularly) ranging from heavy, medium and light plant to utilities and passenger vehicles. All of these items are required by legislation to be registered to be driven on the road.

For this reporting period (1 July 2017 to 31 December 2017), 97 maintenance services were carried out on these 105 plant items.

Operational Plan Activity CL1.1.3 - Provide an effective and efficient role in emergency management and the development of associated plans

The Yass Valley Council Emergency Management Plan has been reviewed and updated with the endorsement of the Emergency Management Committee.

Emergency Management Committee meetings are being held quarterly.

Delivery Program action CL1.2 - Address the community’s needs in a sustainable manner

A November survey indicated that the majority (96%) of residents identified with a high quality of life in Yass Valley. The overall satisfaction with Council has improved since 2015 with 78% of respondents at least ‘somewhat satisfied’ and this is on par with regional benchmarks for ‘satisfaction’. Communication and community engagement were identified as key areas for where customer satisfaction can be improved.

Operational Plan Activity CL1.2.1 - Alignment with Fit for the Future proposal

Key strategies of the Fit for the Future strategy have been implemented including the special rate variation, service reviews and sale of surplus council land. The Long Term Financial Plan remains on target to achieve all financial ratios by 2026.



Operational Plan Activity CL1.2.2 - Alignment with SRV determination

The Special Rate Variation has been applied to expenditure in accordance with the Minister’s Order. Details are reported in the Annual Report issued after 30 June.

Operational Plan Activity CL1.2.3 - Alignment with annual reporting measures

Council’s Annual Report was issued in accordance with legislation in November 2017. This report summarises the achievements of Council during the previous financial year. .

Delivery Program Action CL1.3 - Meet its objective through improving the effectiveness of risk management, controls and governance processes

Council has developed a Risk Management Framework and established governance processes.

Operational Plan Activity CL1.3.1 - Provide independent, objective assurance and consulting activity to add value and improve Yass Valley Council’s obligations

Council undertook internal audits on Fuel Management, Council Allocated Grants, Contract Management, Procurement, Office of Local Government Compliance Part 1 & 2, Information & Technology Governance and Controls and a Risk Management Maturity Assessment.

Operational Plan Activity CL1.3.2 - Manage Council’s risks

Council has developed and implemented a Risk Management Framework.

Delivery Program Action CL1.4 - Be compliant, more efficient and effective

All the internal audit committee recommendations have been accepted by management for implementation.

Operational Plan Activity CL1.4.1 - Implement Internal Audit Plan

A four year strategic internal audit plan has been developed. Resources are currently under review to enable an appropriate implementation timetable.

Operational Plan Activity CL1.4.2 - All regulated compliance is adhered to

Council has met all its statutory obligations for reporting and undergoes regular internal auditing on compliance.

Delivery Program Action CL1.5 - Improve Council’s operating performance (operating performance ratio)

Financial modeling indicates an improvement in Councils operating ratio and that at a minimum the required breakeven target at year 2026 will be achieved.

Operational Plan Activity CL1.5.1 - In order to achieve a sustainable future for Council:

Increase revenue by increasing rates by 8.5% p.a. (inclusive of the annual rate peg) for 4 years from 2016/17

Revenue has been increased by implementing the second year of the 4 year rate rise (8.5% per year).

Operational Plan Activity CL1.5.2 - Undertake a program of service reviews to ensure that services are delivered in the most cost effective and efficient manner

Service reviews are underway across the organisation with a particular emphasis on delivery processes and opportunities for efficiency.

Operational Plan Activity CL1.5.3 - Facilitate further subdivision through effective planning processes to increase Council’s rate base

The adoption of the Settlement Strategy will provide the basis for growth over the next 20 years that will significantly increase Council’s rate base and provide the opportunity for additional services.

Operational Plan Activity CL1.5.4 - Review depreciation to ensure that it properly reflects the consumption of assets

Depreciation has been reviewed and more accurately reflects consumption of assets. This will continue to be monitored.



Operational Plan Activity CL1.5.5 - Review Council’s Financial Reporting Framework

Council’s financial reporting framework is fully integrated across the short, medium and long term. All reporting is provided in the same format as Council’s Annual Financial Statements.

Delivery Program Action CL1.6 - Maximise Council’s ability to generate income

Rate revenue has been increased in line with the SRV. Several grant applications have been successful allowing the restoration of some infrastructure earlier than originally planned. Council continues to review all fees and charges annually to ensure they reflect the market and are in line with the principle of ‘user pays’

Operational Plan Activity CL1.6.1 - Increase revenue by increasing rates above the rate peg by 8.5% p.a. for 4 years from 2016/17

Revenue has been increased by implementing the second year of the 4 year rate rise (8.5% per year).

Operational Plan Activity CL1.6.2 - Review fees and charges to ensure user pay principles are adopted where possible

Fees and charges were reviewed for inclusion in the 2018/2019 Operation Plan.

Operational Plan Activity CL1.6.3 - Review commercial activities to ensure Council is maximising returns

Council reviewed profitability of its commercial activities and adjusted user pays fees accordingly for inclusion in the 2018/2019 Operational Plan.

Delivery Program Action CL1.7 - Ensure that Council assets are being renewed faster than they are deteriorating

The 2016/17 infrastructure renewal ratio was 106.71% demonstrating that assets are renewed at an acceptable level and exceeding the benchmark of 100%.

Operational Plan Activity CL1.7.1 - Review depreciation to ensure that it properly reflects the consumption of assets

Depreciation has been reviewed and more accurately reflects consumption of assets. This will continue to be monitored.

Operational Plan Activity CL1.7.2 - Review service priorities to ensure sufficient revenue is provided for asset renewal

A review of all current asset management plans has been scheduled to ensure that the financial strategies align with the needs of our assets.

Operational Plan Activity CL1.7.3 - Undertake a strategic review of Council’s land holdings to determine the best option for each

Council undertook this review in 2016/17 and is continuing to implement the decisions from this review. In addition a revision of the Land Acquisition and Disposal Policy was undertaken.

Operational Plan Activity CL1.7.4 - Provide additional funds for asset renewal by implementing strategies to increase revenue and/or decrease expense as outlined in CL1.7.1 and CL1.7.2 above

Additional revenue from the SRV has been directed to the maintenance and improvement of assets with the focus being the local road and bridge network.

CSP Strategy CL2 - Encourage and facilitate open and respectful communication between the community, the private sector, Council and other government agencies

Delivery Program Action CL2.1 - Make doing business with Council easier

A recent survey of our community showed that 61% of respondents stated the ease of doing business with Council was ‘somewhat easy’ to ‘very easy’.



Operational Plan Activity CL2.1.1 - Develop and implement One-Stop Shop frontline management framework for improved customer service

Since the implementation of the One-Stop Shop ongoing improvements are being introduced to provide and deliver a more efficient service to the public. The ‘Customer Service Charter’ and ‘Online Booking Service’ together with updated procedures for viewing of property files online, provides for a more effective service. 78% of facility bookings are now made online and strategies are in place to continue to develop more online services.

Operational Plan Activity CL2.1.2 - Develop Council’s online presence that is user friendly and accessible for our customers

The development of a new website is underway and is expected to be completed by the end of the next reporting period.

Operational Plan Activity CL2.1.3 - Implement Council’s Social Media policy

Council’s Social Media Policy was adopted by Council in July, 2017 and all social media activity is monitored for policy compliance.

Delivery Program Action CL2.2 - Inform and engage with the community on all actions of Council

A Community Engagement Strategy was developed and adopted by Council in April 2017. Council has fully complied with advertising legislation. One Valley Views (November) newsletter has been distributed so far in the 2017/2018 financial year. With the remaining two scheduled for release in March and June.

Operational Plan Activity CL2.2.1 - Deliver media campaigns which clearly inform the community of Council’s actions

Council follows the adopted Community Engagement Strategy and for major projects a specific Communications Plan has been developed to ensure our community is kept informed.

Operational Plan Activity CL2.2.2 - Implement Council’s Social Media Policy to ensure open and honest communication

Council’s Social Media Policy was adopted by Council in July, 2017 and all social media activity is monitored for policy compliance.

Operational Plan Activity CL2.2.3 - Create a framework to deliver information to the community by implementing Councils Community Engagement Strategy

Council follows the adopted Community Engagement Strategy and for major projects a specific Communications Plan has been developed to ensure our community is kept informed.

Operational Plan Activity CL2.2.4 - Develop project specific Communication Plans to ensure Council adheres to its’ Community Engagement Strategy

All major projects have had a specific Communications Plan developed. Some of these projects include the Concept Plans for Murrumbateman Recreation Grounds Hall and the Yass to Murrumbateman Water Pipeline.

Delivery Program Action CL2.3 - Undertake community engagement to ensure the community is involved in Council’s decision making process

A Community Engagement Strategy has been developed and adopted by Council in April 2017. Council has fully complied with advertising legislation. One Valley Views (November) newsletter has been distributed so far in the 2017/2018 financial year. With the remaining two scheduled for release in March and June.

Operational Plan Activity CL2.3.1 - Implement Council’s Community Engagement Strategy for all major projects

Two major projects commenced during this reporting period that based on Council’s adopted Community Engagement Strategy enacted the use of Communication Plans, in order to keep the community informed of the project’s progress. These two projects were the Yass to Murrumbateman Pipeline and concept plans for the community hall at Murrumbateman Recreation Grounds.

CSP Strategy CL3 - Collaborate and cooperate as a group of councils to achieve efficiencies and a greater voice in regional decision-making and encourage similar cooperation across other sectors and community groups

Delivery Program Action CL3.1 - Actively participate in the Canberra region of joint Councils (CBRJO)

Council resolved in November 2017 to be part of the new legislated Joint Organisation



Operational Plan Activity CL3.1.1 - Actively participate in the Canberra region of joint Councils (CBRJO)

Yass Valley Council has a prominent role in the region with the Mayor being the Chair of the Canberra Region Joint Organisation leading the development of regional priorities which has included the Barton Highway duplication and the Yass to Murrumbateman pipeline high on the regional priority list.

CSP Strategy CL4 - Actively investigate and communicate funding sources and collaboration opportunities that can strengthen the region

Delivery Program Action CL4.1 - Monitor and distribute information from government

Information from government is registered and distributed to Councillors and staff through our Electronic Data Management System (EDMS) and all information relevant to the public is also placed on Council’s website.

Operational Plan Activity CL4.1.1 - Develop a register of community organisations to target the distribution of grant information in a timely manner

Contact lists have been developed and are used to keep our community organisations informed on a number of issues including relevant grants.

Operational Plan Activity – CL4.1.2 Distribute information about training in grant writing

A small number of external grant programs have been promoted to the general community via Council's Social media pages. A formal process for promotion of these opportunities will be developed during the next reporting period.

Delivery Program Action CL4.2 - Facilitate networking in the region to share ideas

As well as actively participating in the Joint Organisation, Council regularly networks with other Councils both regionally and wider to facilitate the implementation of best practice models across the local government industry.

Operational Plan Activity CL4.2.1 - Attend and actively contribute to regional interagency and cross-border meetings

Council are active participants in all opportunities for collaboration. These include the ACT Catchment Management Group, ACT Government, Country Mayors Association to name a few.

delivery program & operational plan · yass valley council performance report july – december...

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