24x7x365By the Numbers:

• 4500+ Clients

• 70+ Countries

• 5 Global Security Operations Centers (SOCs)

• 110 Billion Security Events Analyzed Daily

You need the right instrumentation, information and experience to combat today’s cyber security threats. While it may sound simple, it requires precise orchestration. Security staff must sift through mountains of data to identify and respond to actual threats. Most organizations don’t have the time, money or personnel to maintain a finely-tuned security program 24x7x365.

services portfolio to provide our analysts, security

consultants and incident responders with deeper insight

and enriched context into attacker Tactics, Techniques and

Procedures (TTP).

This applied intelligence enables faster, more precise and

effective service delivery for our clients.

Trusted Security PartnerDell SecureWorks is trusted by more than 4,500 clients

in more than 70 countries to manage their information

security infrastructure. We have unmatched visibility into

the global threat landscape, and the experience of more

than 1,000 certified security experts.

Managed Security Services Backed by Elite Cyber Threat IntelligenceThreat intelligence supports all aspects of our services

portfolio. With global threat visibility, intelligence

formulated by the Dell SecureWorks Counter Threat Unit™

(CTU™) research team provides greater context on the

threat your organization faces. Intelligence on threat actors

and their tradecraft is actively shared between our security

researchers and Security Operations Center security

analysts through an open feedback loop. As a result, clients

receive sharper, more effective support when a security

incident does occur.

Applied IntelligenceThe CTU applies intelligence across the Dell SecureWorks

Managed Security Services Backed by elite CTU intelligence

DATA SHEET

Availability varies by country. © 2015 Dell Inc. All rights reserved.

www.secureworks.com

Counter Threat PlatformThe Counter Threat Platform (CTP) is Dell SecureWorks’

proprietary Managed Security Services platform, used to

intelligently defend clients against threats. With a multi-

tenant, distributed architecture, the CTP analyzes billions of

events and helps to protect thousands of clients worldwide.

As the technology backbone of our Managed Security

Services, the CTP:

• Applies intelligence to protect your organization from

emerging and existing threats

• Adapts to your changing security and compliance

needs

• Delivers an exceptional client experience

Global FootprintDell SecureWorks’ Managed Security Services are delivered

from five resilient Security Operations Centers (SOCs)

worldwide. These centers integrate seamlessly to provide

continuous operations, with all locations staffed and fully

functional around the clock, every day of the year. State

of the art video conferencing and voice communication

technologies, as well as instant communication tools,

enable tight collaboration between our certified team of

security analysts at our SOCs.

Critical information systems are replicated in real-time,

ensuring uninterrupted 24x7x365 service delivery uptime

under all circumstances. Each of the Dell SecureWorks

SOCs are self-sufficient and operate from carrier-grade

facilities that have redundant ISP connections, backup

power generators and redundant systems to maintain

service delivery for all clients.

Expert Support from Certified Security ProfessionalsOur Security Operations Centers are staffed by experienced,

well-trained and well-equipped security professionals. We

encourage all of our security analysts to hold the SANS

GIAC GCIA (GIAC Certified Intrusion Analyst) certification.

This team also holds a variety of security industry and

product certifications such as CISSP, CCNA, CCSP, CCSE,

CCSA, MCSE, etc.

All of our security analysts also have multiple years of real-

world network security experience which they leverage to

fully investigate and analyze security activity. Our security

analysts understand what’s at stake for your organization

and conduct their duties with singular purpose. As part of

our Managed Security Services, our clients receive unlimited

remediation support and consultation from our security

analysts.

We do not utilize tiered analysis levels within our SOCs,

where inexperienced junior technicians serve as the first line

of security analysis and response. Instead, all of our security

analysts are true security experts, ensuring that our clients

receive the highest caliber of service to protect their assets.

All of this allows our security analysts to serve as a seamless

extension of your team with the best interests of your

organization present at all times. As a result, we maintain a

client retention rate in the high 90th percentile.

Meet Your Compliance ObligationsOur IT security services provide protection across your

network, safeguarding your perimeter, critical internal

assets, data, employees and remote users.

Our services provide key controls for regulations including

GLBA, PCI DSS, SOX, HIPAA, FISMA, NERC CIP and ISO

27001/27002.

Exceptional ReportingPowered by the Counter Threat Platform, the Dell

SecureWorks Client Portal provides the intelligence

and analytics you need to easily understand your risks,

demonstrate compliance and make better security

decisions. The Portal gives you full visibility into your

security and compliance posture with advanced reporting

functionality integrated across all of our Managed Security

and Threat Intelligence services. And with the Client Portal

mobile application, your security data is always at your

fingertips.

Availability varies by country. © 2015 Dell Inc. All rights reserved.

www.secureworks.com

For more information, call 877-838-7947

to speak to a Dell SecureWorks security

specialist.

www.secureworks.com

Partner with the Global Leader in Managed Security Services

• 24/7 Security Monitoring

• Advanced Endpoint Threat Detection

• Advanced Malware Protection and

Detection

• Enterprise iSensor

• Log Management

• Firewall Management

• Managed Advanced Malware Protection

• Vulnerability Management

• Vulnerability Threat Prioritization

• Web Application Scanning

• Managed IDS/IPS

• Monitored Server Protection

• Managed UTM

• Next Generation Firewall

• PCI Scanning

• Policy Compliance

Managed Security Services

About Dell SecureWorksDell SecureWorks understands cyber security is a critical focus for organizations, and technology alone cannot address

the risks posed by cyber threats. We combine elite intelligence and trusted security expertise, helping organizations

solve complex security challenges, strengthen their security postures and reduce risk in the face of a dynamic threat

landscape. Intelligence practices developed by our security experts enable a security methodology, ensuring you see

the threat, thwart cyber-attacks and recover faster from security breaches.