deloitte consulting llp indiana university scoops session january 2006

Deloitte Consulting LLP

Indiana University SCOOPS SessionJanuary 2006

Copyright © 2005 Deloitte Development LLC. All rights reserved.

Objectives / Agenda

• What is Consulting?• Analyst Roles• Consulting Project Profiles• Week In the Life of An Analyst• Deloitte Culture


What is Consulting?• Consulting is primarily about helping clients solve complex business

problems and typically involves one or more of the following:– Advise: providing advice to clients– Execute: executing on the advice provided– Implement: implementing process improvements and technology

solutions– Operate: enhancement / support of ongoing business operations

• Consulting involves:– Delivering innovative solutions for our clients ‘heart of the business’

projects– Offering dynamic work experiences – challenging/fast pace

environment– Providing exposure to broad range of industries and technologies– Performing significant client collaboration and teamwork– Conducting rapid on-site learning at client site– Presenting leadership & decision making opportunities to junior staff– Considerable amount of travel


Analyst Roles

FunctionalFunctional TechnicalTechnical

• Application Development

• Package Customization

• Network Design

• Technology Assessment

• Application Development

• Package Customization

• Network Design

• Technology Assessment

• Project Planning

• Benchmarking

• Communication Planning

• Financial Modeling

• Project Planning

• Benchmarking

• Communication Planning

• Financial Modeling

• Business Process Design

• Data Model Design

• System Test Planning

• Business Process Design

• Data Model Design

• System Test Planning

•Deloitte Analyst program is typically a two year track

•Project roles range in duration from several weeks to several months

•Considerable overlap between BA & SA programs. However, SAs are typically assigned more technical roles and BAs are typically assigned more functional roles

•Deloitte Analyst program is typically a two year track

•Project roles range in duration from several weeks to several months

•Considerable overlap between BA & SA programs. However, SAs are typically assigned more technical roles and BAs are typically assigned more functional roles

Systems Analyst (SA)• Strong academic performance • Demonstrated leadership and

professionalism• Superior quantitative, problem

solving, teaming & analytical skills • Effective interpersonal skills• Demonstrated aptitude for IT• Willingness to travel

Systems Analyst (SA)• Strong academic performance • Demonstrated leadership and

professionalism• Superior quantitative, problem

solving, teaming & analytical skills • Effective interpersonal skills• Demonstrated aptitude for IT• Willingness to travel

Business Analyst (BA)• Strong academic performance • Demonstrated leadership and professionalism• Superior quantitative, problem solving,

teaming and analytical skills • Effective interpersonal skills• Demonstrated aptitude for performing data

analysis, business modeling and research• Willingness to travel

Business Analyst (BA)• Strong academic performance • Demonstrated leadership and professionalism• Superior quantitative, problem solving,

teaming and analytical skills • Effective interpersonal skills• Demonstrated aptitude for performing data

analysis, business modeling and research• Willingness to travel

Analyst QualificationsAnalyst Qualifications


Our Client Work

World Class Accounting Project

• Client: Global Equipment Manufacturer

• Project Type: Advise/Execute/Implement

• Overall Project: Assist the client’s effort to consolidate their finance and accounting systems globally, improving the integrity, reliability and usability of their management information.

• Business Analyst Role: Create the business case, analyzing costs, benefits, and risks of system implementation. Provide analysis to the client in creating a migration strategy for system roll out that best adheres to the company’s preferences.

• Systems Analyst Role: Meet with functional teams to gather requirements, evaluate ERP packages (Oracle, PeopleSoft, SAP), develop project costing models. After project starts: system testing, data conversion, training development


Our Client Work

Driving strategy for the future

• Client: Large Telecom Corporation

• Project Type: Corporate Strategy

• Overall Project: Help the client determine whether to integrate gaming into their upcoming IPTV product offering

• Business Analyst Role: Assess customer demand for gaming from different segments and what types of games are preferred, determine client’s ability to effectively deliver games, estimate potential revenue lift from offering games


Week in the Life of an Analyst


• Analyst programs are stepping stones from college to the consulting world

• Analysts who succeed are promoted to Consultant, typically after two to three years

• Top-performing Consultants have the opportunity to attend a top graduate school

What Happens When You Join?

Business Analyst – Strategy & Operations

Systems Analyst – IntegratingTechnology & Business

BAs work across a wide range of projects to tackle complex business problems. Typical roles include performing research, data analysis, and modeling.

SAs are pivotal members of client teams with specific business and technology responsibilities. On projects, SA roles vary from very technical to strictly functional depending on their skills, interests and client needs.


Developing People

• Non-hierarchical: Encourage consultants at all levels – from Business Analysts to Partners - to participate in all aspects of decision making during client engagements

• Community: Support the communities where we live and work. Beyond financial contributions made by the firm, thousands of our people volunteer for hundreds of worthwhile causes

• Diversity: Embrace diversity, which includes everyone, by implementing progressive practices which place a strong emphasis on recruiting, retaining, advancing and developing minorities and women

• Your office: Frequent office events providing meaningful connection and mentoring opportunities for our people

TrainingTraining

•New Hire School•Practice-specific training

•E-learning•On-site training

•New Hire School•Practice-specific training

•E-learning•On-site training

Career DevelopmentCareer Development

•Formal counseling•Goal setting•Performance feedback•Project staffing

•Formal counseling•Goal setting•Performance feedback•Project staffing

Extra CurricularExtra Curricular

•Peer level networking •Community service•Office initiatives•Social events

•Peer level networking •Community service•Office initiatives•Social events

Our CultureOur Culture


Deloitte Consulting @ IU

• 10 weeks

– June-August 2006 timeframe

– Start/end dates based on the intern class’ academic calendars

• Work, lifestyle, etc. similar to that of full-time Analysts

• Client engagement

• Possibility of out-of-town travel

• Orientation and training

• Coaching and mentoring

• Networking and social activities

Summer Scholar Internship: IT ConsultingSummer Scholar Internship: IT Consulting


Appendix


What We Do – Strategy & Operations

Corporate Strategy– setting a company’s overall direction.

Customer and Market Strategy – creating profitable growth.

Mergers & Acquisitions– M&A start to finish.

Supply Chain– getting the right products to the right place at the right time.

Financial Management– more than numbers and greater than controls.

Performance Improvement– increasing profits.

Business Information Technology Strategy– making IT investments matter.

Understanding market dynamics and how to win. Making resource decisions that drive the strategy.

Improving customer experiences, marketing effectiveness, pricing, sales performance, and service.

Defining the role of M&A in top-line strategy. Evaluating candidates and transactions. Delivering expected benefits from “Day One”.

Streamlining operations and improving performance across the entire supply chain.

Advising executives on how to maximize value and efficiency of finance to shareholders and the capital markets.

Redesigning processes and operations to reduce costs while improving performance.

Aligning IT with corporate strategy and enabling IT to deliver significant value.


What We Do – Human Capital

Organization and People Performance– optimizing the way organizations manage talent.

HR Operations and Technology–finding better ways to deliver HR services. Redesigning HR business processes.

Total Rewards– designing effective benefits and compensation.

Change, Leadership and Learning– preparing people to lead and sustain change.

Actuarial and Insurance Solutions– redefining how risk is quantified and managed.

Redesigning organizational structures. Improving HR programs and policies.

Implementing new HR systems and technology.

Designing, implementing, and administering comprehensive and integrated compensation, benefit, and retirement programs.

Focusing on the “people” dimension of transformation projects. Providing the training and leadership people and organizations need to be successful.

Providing risk advice to organizations involved in the management, purchase, and/or distribution of risk insurance.


What We Do – Technology Integration

Architecture & Infrastructure – optimizing the underlying platforms that support business applications.

Enterprise Business Integration – tools that help systems share information and manage business processes.

Information Dynamics – tools to convert raw data into business insight.

IT Strategy & Management – developing executable plans and managing performance.

Systems Integration – building and tailoring applications to fit the business.

Technical infrastructure. Networking. IT operations.

Enterprise application integration. Middleware.

Enterprise information strategies. Business intelligence. Data warehousing. Enterprise portals.

IT strategy. Planning. Governance. Performance management.

Custom and package development. Functional and performance testing. Large-scale IT project management.


What We Do – Enterprise Applications

Deploying and customizing ERP applications, such as SAP and Oracle, to increase business value.

Deploying and customizing software applications for sales, marketing, and service across every channel (e.g., face-to-face, call center, e-mail, web) through applications such as Siebel and SAP CRM.

Deploying and customizing packaged software applications that help get the right products to the right place at the right time.

Enterprise Resource Planning (ERP)– applications for running the entire business.

Customer Relationship Management (CRM)– applications to manage and analyze interactions with the customer.

Supply Chain– applications for managing the flow of products and materials across the entire supply and distribution network.


What We Do – Extended Business Services

Application Management Services– operating and managing software applications and IT.

Outsourcing Advisory Services – helping companies make the right outsourcing decisions.

Business Process Management Services– providing industry-specific extended business process solutions to portfolio clients.

Managing client applications and technology infrastructure. Capitalizing on our experience with thousands of ERP deployments.

Helping clients decide what to outsource– and how.

deloitte consulting llp indiana university scoops session january 2006

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