DELPHI Redefining Health Care Delivery

Health Care Organization Prof. Louise Meret-Hanke, PhD

Fall 2015

Nella M Porter, MSW

MISSION To develop a sustainable health care

delivery that enhances individual and community lifestyles

VISION

Individuals will be able to access an affordable state-of-art care across lifespan.

VALUES Innovation Resilience Transparency

DELPHI MODEL ➔ Providers➔Consumers➔Educators➔Contributors

Principles of Group Model Building

DELPHI MODEL

➔ Consumers - recipients of care➔ Providers - deliver state-of-art care➔ Educators - innovating services &

goods➔ Contributors - promote access to

care

WHO ARE THEY?Consumer - an individual living in USProvider - a legal entity LLC,LLP, Inc., Corps fiscally exempt of tax or notEducator - academia, associations, institutes -- research & educationContributor - govern, donor, philanthropist, foundation and media

INNOVATION

Embracing analytics - long-term commitment to build a successful pipeline based on data analysis

● Rewards Program ● Funding Projects and Partnerships ● Recognition Awards

GROUP MODEL BUILDING/SD

Joint effort of public and private sectors to improve consumers access to state-of-art care through GBM Health co-ops.

GMB HEALTH CO-OPsEmployer Mandate - vouchers Employee -- has option to supplemental insurance tailored to their lifestyles Employee -- full privacy of health status and confidentiality of medical records

GMB HEALTH CO-OPs

Individual Mandate - vouchers Cost is subsidized by public and private sectors Sliding fees based on income after taxes Serve diverse populations regardless SES, citizenship status, religion, gender orientation, ethnicity, age, color of skin or political culture

GMB HEALTH CO-OPs❖Features 24/7 healthcare call center for referrals in multiple languages; Healthcare coordination services by a multidisciplinary team; Complementary preventive care for obesity, smoking cessation, and substance abuse;

Features (cont)Patient-Centered Chronic Disease Management;Healthcare Promotion & Education; Virtual Library;Financial Assistance; Database;Evaluation Program ROI/ SROI.

GMB Mobile Medical Clinics Medical Services Health Promotion Preventive Care Small Interventions

RESILIENCE

The consumer's ability to restore their homeostasis or original health equilibrium.Patient-centered approach;Based on strengths;Manage emotions and impulses;Problem solving skills;Develop realistic treatment plans to carry them out.

TRANSPARENCYGMB Healthcare is a participatory health care model involving consumers, providers, educators and contributors to promote collective welfareQuarterly Financial Report Gauge ROI and SROI impactsBenchmarksComorbidity Rates

Questions?