delta machines portal

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Post on 09-Sep-2014

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Delta Group main site will feature a link to a portal sub-site, where premium customers may access all updates, news, developments.This will allow our customers to better keep in touch with the latest we have to offer as checking up the site will become a daily routine.

TRANSCRIPT

  • Concept Presentation Delta Machines Portal R&D Automation Dpt

State of affairs Client must connect to the VDC system directly, allowing potential exploit connections overloading the machine and cause potential breakdown during machine operation recording There are ever more machine orders, keeping track of all current machines is difficult or is based around chinese whispers leaving most problems to be found on field There is no way of delivering the latest software to all our clients, without a long period of e-mail exchanging Promotion of latest products is being done via a by the way, we have just released method, making the customer feeling pressured to hear about the new equipment we can provide Delta Group main site will feature a link to a portal sub-site, where premium customers may access all updates, news, developments, etc. This will allow our customers to better keep in touch with the latest we have to offer as checking up the site will become a daily routine. New and traditional customers will be able to formally request demos / visits to our newest machines and be introduced to all the technological advancements made under Delta Group in the field of railway construction. It is also a way of tracking potential customers interest. Members will have the possibility to communicate with our other clients in respect of exchanging feedback about their experiences with our equipment. Forums will also serve as a method of transparency in troubleshooting machine functionality, providing solutions to previously encountered problems, mitigating Service / Support team load. We will also be able to provide software updates as soon as they are available to all our clients. Direct contact with the Service / Premium customers / customers that have the VDC (online system) installed on their machines will be able to login through a secure site to a control panel, that will allow selection of machine they wish to connect to remotely. Every customer will have a dedicated Username and Password. A second set of usernames and passwords will be provided for the service / support team, allowing view of all machines registered to the system. Each member, once logged in, will have access to his companys selection of machines. The system will also inform the customer of our newest software available for installing on the machines. A quick download of all reports will become available from online machines. All links to the machines will be secure. Summary Provide customers a premium experience Have an efficient way of keeping track of all previously sold machines, making it possible to also keep track of previous and potential breakdowns Secured connections via a single server filtering connections A permanent, direct link to our customers Q&A Thank you for your time!