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Demian Hammock

Po Box 6058

Sackville NB, Canada

E4L-1G6

Home 506 536 1896

demian.hammock@gmail.com

Also reachable at LinkedIn

Strengths

Excellent public speaking

Excellent communication skills

Proficiency in Microsoft Office

Excellent organizational skills

Highly organised - can prioritise work schedules, manage time effectively and meet

deadlines.

Effective communicator - can liaise with clients and communicate ideas with a wide

range of people.

Work independently and as part of a team.

Excellent communication and interpersonal skills

Assist with staffing and training needs

Education Mount Allison University, Sackville NB .- BFA(Bachelor of Fine Arts) - Graduated 1995

NBCC ( New Brunswick Community College) Moncton, NB (2011 – 2012) Diploma of

Advance Studies, Human Resources Management - Graduated 2012

Courses.

NBCC-Moncton

• Business Communication for HR

• Job and Organization Design

• Recruitment and Selection

• Human Resources Administration

• Employee/Labour Relations

• Employment Strategies

• Human Resources Strategies

• Training and Development

• Performance Management Systems

• Compensation and Benefits

• Managing OHS in the Workplace

• Spreadsheets and Presentations, Excel and PowerPoint

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Work Experience & Project Work.

Project. 04/2013 to Present – Splash Sackville Leading Action to Save Heritage.

Administered By: Demian Hammock. For more info - Website (Sackville Splash Church)

http://sackvillesplashchurch.wordpress.com/

Mission Statement of Splash – Re- purposed the old United Church in Sackville.

I do hope that the re-purposing of the church can change the dynamics of the town socially and

economically. The locations is great, it is in the heart of downtown Sackville and is link between

the University and the Town.

Hopefully this project at some point will come together. We could use this historical property

for non-profits, art center, community space (business incubator).

The concept is simple, getting like minded people into one space; they can feed off each other’s

ideas and network. At the same time because it’s dead center in the town it will help promote

business in the core.

By: Demian Hammock

Minacs World Wide. Position: CSR (Customer Service Representative) 06/2013-

10/2013Moncton, NB

Insurance Assurant – Contracts for cell phones and computers.

Painting Sub Contracting - Michael Tower Position: (Painter) 07/2012 – 10/2012 Banff, AB

Human Resource Department. (MAGMA) The Multicultural Association of the Greater

Moncton Area (OJT) On the Job Training. 05/17/2012 to 06/22/2012- (5& ½ Weeks)

Moncton, NB

Position: (HR Assistant)

MAGMA provides services such as assisting with Employment Services Program, career

counselling and interview skills. Helping immigrants with a strategic action identifying their

strengths and goals to gain employment; ISAP (Immigrant Settlement and Adaptation Program)

aiding immigrants to adapt to their new environment .The Foreign Credential Recognition

Program. Also the NBELT (New Brunswick Employment Language Training). Aiding

international student’s registrar at post secondary intuitions. As well aiding with day to day life

skills.

Plan, develop, implement and evaluate human resources and labour relations strategies

including policies, programs and procedures to address an organization's human resource

requirements

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Advise managers and employees on the interpretation of human resources policies,

compensation and benefit programs and collective agreements

Negotiate collective agreements on behalf of employers or workers, mediate labour

disputes and grievances and provide advice on employee and labour relations

Research and prepare occupational classifications, job descriptions, salary scales and

competency appraisal measures and systems

Plan and administer staffing, total compensation, training and career development,

employee assistance, employment equity and affirmative action programs

Manage programs and maintain human resources information and related records systems

Hire and oversee training of staff

Co-ordinate employee performance appraisal programs

Research employee benefit and health and safety practices and recommend changes or

modifications to existing policies.

Ptarmigan Inn. Position: (Front Desk) 06/2011 – 08/2011 Banff, AB

Dealing with check in and check outs.

Dealing with billing issues. (Went Back to School)

Moneris Solutions. Position: CSR (Customer Service Representative). 08/2009 - 05/2011

Sackville, NB

Billing issues for clients.

Dealing with technical issues for clients with their debit machines.

Shaw Communications. Position: CSR (Customer Service Representative). 03/2009 - 07/2009

Calgary, AB

Field helping installer set up new accounts.

Billing issues for clients.

Dealing with cables issues for clients.

Dealing with tech issues for clients.

Safeway. Position: (Stocking shelves and Deli) 2008 - 2009 Banff, AB

Serving customers, stocking shelves and prep work.

Resort Quest. Alpenglow. Position: (Front Desk Supervisor) 2007-2008 Whistler, BC

Checking guest in and out. Taking reservations.

Doing daily reports, doing night audit.

Doing security checks for the Alpenglow and the Aspens.

Concierge duties helping guest with direction and dinner plans.

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Rogers Communication. Position: CSR (Customer Service Representative). 2006 -2007

Moncton, NB

Assisting customers with billing. wireless, and opening new accounts,wireless, and

opening new accounts.

Ausurion – Insurance Company. Position: CSR (Customer Service Representative) 12/2004 –

09/2006 Moncton, NB

HP – processing insurance claims for the cell phone industry.

Dispatching – insurance program helping individuals with roadside assistance.

Minacs World Wide. Position: CSR (Customer Service Representative) and (Quality Control

Department) 10/2000- 08/2004 Moncton, NB

Accounts worked on.

INQUIRY – Opening checking accounts.

SCAN – Dealing with clients whose checks have not cleared.

EBT – Dealing with clients who are Social Assistance.

CITIBANK – Quality Control.

MBNA – Quality Control.

EQUITY RETIREMENT REWARDS – Loyalty program similar to air miles.

ENBRIDGE – Answering general questions about fixed gas rates.

CAPITAL ONE – Relaying credit information to the client.

Demian Hammock

Yours Sincerely

(BFA) Bachelor of Fine Arts & Diploma of Advance Studies Human Resource

Management