>>department of management and marketing week 8: writing components assignments marae visit...

>>DEPARTMENT OF MANAGEMENT AND MARKETING

Week 8: Writing components assignments Marae visit last Tuesday, Graduation today.

Assignment two writing guidelines.

Groups – additional team members, Team work time to meet in teams later tonight.

Next week Stand out from the crowd.


Report to a clientKey questions to ask yourself when writing a report:• Who is the report being written for?• What are their needs?• What are their expectations?

• What does assignment require?


Basic report structureDeductive InductiveTitle page Title pageIntroduction Introductionconclusions Discussion(Recommendations) ConclusionsDiscussion (Recommendations)References References


Title pageCovering letter or memo

Executive summaryTable of contents

Preliminary sections

IntroductionDiscussionConclusion

(Recommendations)

References

Basic report sections

Appendices Supplementary sections

Report with supplementary sections - Inductive style


To identify the report topic and scope or extent of investigation

(Identify the person who authorised the report and the date of authorisation

Acknowledge any assistance in preparation of the report

Indicate willingness to provide further information

The aim of a letter


Covering letter


Critical points

Address panel/ letter head sequence, spacing, no punctuation

Date

Who are you writing to? What’s missing from address ?

Dear?

Subject heading

Three paragraphs – enclosed, acknowledgments, please contact me if you have any queries..

Yours sincerely…. Kia tau te rangimarie

Signature !!! Whose signature?

Covering Letter


Title

Date

Author

Commissioner

Paper number and title ???

Title page

Unitec cover sheet signed

by team members, or title page if Unitec form

submitted off line


EXECUTIVE SUMMARY

The purpose of this report was to analyse management conflict at the Southland Branch of ‘Communicate’. Specific objectives were to identify key problems and offer recommendations to Regional Management.

Problems were located in the organisation’s structure, management style and lack of communication channels, especially between the branch manager and the supervisors. The report recommends a major restructuring of the branch, training for key personnel and clarification of job descriptions.

Objectives

Aim

Key findingsRecommendations


Roman numerals

Arabic numerals

Logical structure (numbering)

Headings identical to report

Table of contents


Purpose

Objectives (implicit)

Context, problemCommissioner

Main findings

Assumptions

Introduction


Concise

Relate to Objectives

Numbered list

Order of importance or parallel to Conclusions

Clear, specific

Future focus

Action-focused, feasible

Recommendations


Conclusions vs. RecommendationsConclusions Recommendations

Numbered list Numbered list

Most important first Most important first OR follow conclusions

Specific, clear Specific, clear

Concise Concise

present situation Future (solutions)

Relate to objectives relate to conclusions and discussion

key findings (Justified) opinions

Action-focused, Feasible

Assignment 3 asks for ?


DiscussionThe discussion is the main body of the report, it:• explains conclusions• justifies recommendations• takes two-thirds to three-quarters of the word length• has a logical structure• has numbered headings


Discussion


4. DISCUSSION

4.1 Business Communication

In any organisation, information flow is the life-blood of the business. Josephs (2007) advises that communication is the medium through which action is introduced into the structure of the organisation. Billings (2006) believes that without effective communication businesses fail and relationships wither.

Manager/Accountant

There is little effective management or communication practice between these positions. The supervisory difficulties have surfaced many times, yet no training plan has been developed.

The branch manager infers he cannot handle the situation, yet with his vast experience he is in a perfect position to personally coach Harris, Maynard and Cambric to acquire the interpersonal and management skills necessary to work in harmony with their staff. Mace (2004) believes that the most effective way of providing for growth and development of subordinates is such coaching by line managers. Theory linked

to practical issues

Clear, logical headings

Hierarchical numbering


Sentence case

Italics

Alphabetical

Punctuation

Hanging indent

References (APA style)

Single line spacing refs


AppendicesAppendices should be:• relevant• a detailed explanation• numbered (or lettered)• given a title• listed in the table of contents• arranged in order they are mentioned in text• neatly and clearly set out


4. DISCUSSION

4.1 Business Communication

In any organisation, information flow is the life-blood of the business. Josephs (2007) advises that communication is the medium through which action is introduced into the structure of the organisation. Billings (2006) believes that without effective communication businesses fail and relationships wither.

Manager/Accountant

There is little effective management or communication practice between these positions. The supervisory difficulties have surfaced many times, yet no training plan has been developed.

The branch manager infers he cannot handle the situation, yet with his vast experience

2 levels of numbering

1.5 line spacing

Major sections on new page

First line not indented

Bold

Upper case

Title case

Presentation - suggestions


any grievances. Sayers’ (2008) approach is to have regular meetings so staff know what’s happening in the workplace and the executive know early of any problem affecting productivity.

Listening skills

Staff complain that all the supervisors, but Harris in particular, are arrogant, don’t listen and snap orders.

Conversations between Harris and his staff should be full two-way communication. However, based on his autocratic management style, he dominates the interaction. Gray and Bell (2005) indicate this leads to managers failing to hear what their subordinates are saying. Effective listening is crucial to effective communication, as it

9

Page numberLeft

justified

Presentation - suggestions (2)


Memo


Please discuss from Assignment three the contents of the memo

To:

From:

Date:

Subject:

Contents to your CEO include

Country and company

Cultural and communication issues identified…overcome

Tell CEO about Report and plans for visit

Assignment memo


Peer review of teamwork

Are you using google docs?

Video on past powerpoint


Groups and teams

Lecturer will appoint final members to a group

Discuss assignment How can team approach assignment in order to achieve the very best results

Assess team members contributions – keep a diary

Remember only one designated team member can submit drafts and final copy to TURNITIN.

Assignment Cover sheet

APA Citing and Referencing to follow in Tutorial section


Assignment one Turnitin 32/35 registered

Assignment three Turnitin of writing blog either from Pathways Awarua or a Journal article

Problem some yet to start Assignment three wordpress

Need to check Wordpress Blog list on Moodle.

Next week How to stand out from the crowd from 4pm to 6pm building 76

Suggest class open for teams but start class 5 past 6

See next slide for details

Admin


Sept 23 PPD Business Forum 4-6pm

… where we will facilitate a panel discussion featuring some of New Zealand’s most inspiring business leaders. This is a unique opportunity to ‘undress’ the qualities that drive success by these successful business leaders.What is it that inspires these people to learn more, do more and become more? How have they overcome obstacles to increase their business performance?

Link to register: http://us3.campaign-archive2.com/?u=b2a9f46e28f5c0ab9e6ff57a9&id=b6c62ffcbc&e=1e91a32efd

http://us3.campaign-archive2.com/?u=b2a9f46e28f5c0ab9e6ff57a9&id=b6c62ffcbc&e=1e91a32efd

>>department of management and marketing week 8: writing components assignments marae visit...

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