dependable and trustworty ent. system 1

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Page 1: DEPENDABLE AND TRUSTWORTY ENT. SYSTEM 1

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SUBMITTED BY

ZOYA ASHFAQ (09609031)

EVA SIKKA (09609123)

ANKIT SRIVASTAVA (09609030)

ADITYA PRAKASH (09609099)

8/15/20101

DEPENDABLE AND TRUSTWORTY ENT. SYSTEM

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THE ADVENT OF INTERNETTHE ADVENT OF INTERNET

y The advent of the internet broughtanother wave of technologicalchange to enterprise planning

y Now, instead a fat client applicationdistributed across the enterprise, anorganization can provide browser-based access to shared planningdatabases and documents

y The documents could be maintainedon a central Web server rather thandispersed across multiple usersdesktops

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NEW BUSINESS OPPORTUNITIESNEW BUSINESS OPPORTUNITIES

y Enterprise FeedbackManagement (EFM) systems havehelped companies centralizecustomer feedback

y Business transactions betweencompanies and customersbecame more instantaneous,convenient and ubiquitous.

y The EFM market has seen a boomin the last decadein fact, it grew60-70% between 2004 and 2006alone.

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Companies can use micro blogging services like Twitter (plus

the usual social-media roundup of blogs, Wikis, video Weblogs,

and so on) to foster quick communication, exchange ideas, and

get feedback rapidly.

Used thusly, micro blogging can help a company become more

nimble as an organization and respond to customer feedback in

real-time rather than committee-time -- all of  which improvesperformance, customer service, innovation, and, one ultimately

hopes, the bottom line

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8/15/2010 5DEPENDABLE AND TRUSTWORTY ENT. SYSTEM

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RISKSRISKS

q

UNCERTAIN CUSTOMER

DEMAND

UNEXPECTED SYSTEMDOWN & DISASTER

RECOVERY

DATA LOSS

INTERNAL ATTACKS

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DISRUPTION OF BUSINESSDISRUPTION OF BUSINESS

SYSTEMSSYSTEMS -- IMPACTIMPACT

Credit rating suffer

Shares go down

Business unable to fulfill legal requirements

Significant cost associated

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IMPACT OF UNPLANNEDIMPACT OF UNPLANNED

DOWNTIMEDOWNTIME

According to research hourly cost of  

downtime :

 Manufacturing sector ² US$ 28,000

 Brokerage sector ² $ 6.5million

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EE--BAYBAY

Shutdown for 22 hours

IMPACT

y Shutdown enterprise system

y rebuild system disk 

y Transfer

 data

 from

 backup

y $5 million revenue loss

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MANAGERIAL ISSUESMANAGERIAL ISSUES

Redundant design

Backup Network COST

Cope wide range of  customer

Uncertainties from perspective of  technology and operation

COMPLICATION

Employee·s incaution or misconduct

OPERATIONAL

ERRORS

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Disaster recovery Disaster recovery 

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The degree to which enterprise systems handle

mission critical application has increased over time.

Therefore the key concept on the disaster recoverysolution is how fast and reliably one backup system can

take over the primary system·s applications to minimize

the business impact.

ByBy capitalizingcapitalizing onon disaster disaster recoveryrecovery solutions,solutions,

companiescompanies cancan enhanceenhance their their enterpriseenterprise systemssystems inin

termsterms of of reliability,reliability, availability,availability, andand serviceservice abilityability..

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The Functions of Disaster Recovery SolutionThe Functions of Disaster Recovery Solution

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ContinuousContinuous heartbeatheartbeat communicationcommunication betweenbetween systemssystems

eithereither byby IPIP heartbeatheartbeat oror byby serialserial network network heartbeatheartbeat

enablesenables systemssystems onon aa clustercluster toto check check thethe statusstatus of of eacheach

otherother inin realreal timetime..

The causes of  failures are normally found in such categories as system nodes, network  

adapters, and networks.

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 Modes of Disaster Recovery Solution Modes of Disaster Recovery Solution

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SystemSystem Partitioning Partitioning-- Partitioning is one technological concept

that can offer enterprise systems greater flexibility and cost

efficiency.

Security Security-- Business world became more open and connected,

the security issues become more important. Since human errors

are considered one of the major causes for security problems.

Thus, the enterprise systems reflect security policy inits functions.

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REAL WORLD EX P ERIENCESREAL WORLD EX P ERIENCES

 yy K  LIFE INSURANCE CO MP  ANY K  LIFE INSURANCE CO MP  ANY y Launched a server consolidation project linking ten servers into two high

end servers.

y Connected by IBM HACMP a disaster recovery solution with mutual

takeover mode and logical partitioning technology.

yy RESULT:RESULT:----

yy Enhanced flexibilityEnhanced flexibility

yy Enhanced reliabilityEnhanced reliability BETTER PERFORMANCEBETTER PERFORMANCE LOWER COSTSLOWER COSTS

yy Enhanced availabilityEnhanced availability

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S A MSUNG ELECT RONICSS A MSUNG ELECT RONICS

yy Preventive security policy. The company has strict regulations Preventive security policy. The company has strict regulations 

regarding employees communication.regarding employees communication.

yy Some of  the provisions followed:Some of  the provisions followed:--

 Helps to scrutinize and protect valuable information Helps to scrutinize and protect valuable information

leak from the organization.leak from the organization.

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No file attachment on outgoing messages.No file attachment on outgoing messages.Random inspection of emails.Random inspection of emails.

No USB drives.No USB drives.

No messenger programs allowed to useNo messenger programs allowed to use

and blocked by the system.and blocked by the system.

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E MERGINGT RENDS AND ISSUESE MERGINGT RENDS AND ISSUES

yy FAULT TOLERANTFAULT TOLERANT

SYSTEMSYSTEM

yy Aims to eliminate the Aims to eliminate the recovery time recovery time completely.completely.

yy Most useful in financial Most useful in financial and telecom companies and telecom companies to protect vital and core to protect vital and core applications.applications.

yy Costly to achieve Costly to achieve 

optimization but optimization but essential to achieve essential to achieve competency in global competency in global market.market.

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ON DE M AND CO MPUT INGON DE M AND CO MPUT ING

yy  Necessary to gain Necessary to gain

flexibility and respond toflexibility and respond to

uncertainties faster.uncertainties faster.

yy Enables the enterpriseEnables the enterprise

system to minimize thesystem to minimize the

reserved capacity and thusreserved capacity and thus

reduce costs for thereduce costs for the

organization.organization.

yy ³PAY AS PER USAGE´.³PAY AS PER USAGE´.

yy Still in infancy «««GO Still in infancy «««GO 

FOR IT.FOR IT.

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