Derick B. Peterson3361 Ryon Court

Waldorf, MD 20601Daytime Phone: (240) 682-1834E-mail: derickb67@gmail.com

WORK EXPERIENCE

General Dynamics13857 McLaren RoadHerndon, VA 20171October 2011 – PresentSalary: $84,000Supervisor’s Contact Information: Russ Hadfield, (703) 939-5895Hours Per Week: 40

Telephone Technician

Serve as the single point-of-entry for VoIP management and systems readiness. Responsible for maintaining more than 5,000 customer/user voicemail accounts, including providing troubleshooting assistance and handling general inquiries. Provide senior management fault resolution and information on environmental conditions relevant to video teleconferencing (VTC) support. Maintained and operated a wide range of CISCO, Tandberg and Polycom VTC systems to include endpoints, codecs, bridges, management systems, cameras/audio-visual equipment, interfaces and microphones. Provide problem resolution based upon knowledge and prior experience and resolve issues as they arise.

Accomplishment: Successfully maintainined more than 5,000 customer/user accounts maintaining nearly 100 percent system readiness. Completed a short-notice work order to completely install and configure 500 work secure phones for customers.

Harris Corporation13850 Park Center Rd. Herndon VA 20151Month 2007 – Month 2011Salary: $68,000Supervisor’s Contact Information: Kenneth Treadwell, (703) 407-5954Hours Per Week: 40

SYSTEMS ADMINISTRATOR, HARRIS CORPORATION

Orchestrated the timely installation of desktop and laptop computers, printers, monitors, software and peripherals. Responded to C4 Systems Requirement documents for end users including 50 VIPs. Perform routine quality assurance evaluations to ensure installations met customer and IT standards. Acted as a liaison between project officers, unit IT requirement officers and end-users to coordinate installations. Ensured proper procedural coordination with IT infrastructure. Updated computer inventories to maintain 100% automated data processing equipment accountability. Ensured compliance with

directives governing the physical, operational, computer and communications security. Provided initial maintenance, troubleshooting and diagnosis of all network devices.

Accomplishment: Provided direct technical support for more than 500 users and VIP personnel while keeping costs and down time at a minimum. Successfully ensured the accountability of computer equipment for a high-level government contract.

Headquarters Air Force Office of Special Investigations1535 Command Drive Andrews Air Force Base, MC 20762September 2001 – June 2007Salary: $48,000Supervisor’s Contact Information: NAME, Contact NumberHours Per Week: 40

Information Systems Security Manager/Information Manager

Managed a wide range of security functional areas, including personnel, physical and information security while protecting personnel and/or property in executing and maintaining Sensitive Compartmented Information Facilities security. Conducted on-site physical and industrial security inspections and assisted in the evaluation of the findings and development of recommendations for improvements. Conducted security background checks on applicants for Department of Defense (DoD) positions. Deployed to Kuwait and Iraq in support of Operation Iraqi Freedom, providing critical communication support for first-ever multi-agency strategic counterintelligence directorate. Maintained the Joint Personal Adjudication System (JPAS) by accessing and updating clearance information. Escorted highly classified items throughout the United States, South America, Europe and Asia. Conducted inventory of 30,000 sensitive documents, meeting deadlines and established baseline for audits. Disseminated security background paperwork and captured fingerprints for all incoming personnel. Drafted security policy and briefed/debriefed newly assigned personnel.

Accomplishments: Graduate of the Air Force Non-Commissioned Academy in 2003.

EDUCATION:

Stratford University7777 Leesburg PikeFalls Church, VA 22043Master of Science, Information Assurance, June 2015

National Louis University850 Warrensville RoadLisle, IL 60532Bachelor of Science, Information Systems, September 2013

TECHNICAL SKILLS AND TRAINING

CompTia Security + CertifiedIntroduction to Personnel Security Course (CDSE), Defense Security ServicesBasic Knowledge of Network TopologyKnowledge of Voice Over Internet ProtocolWindow 7, Windows Server, Microsoft Office 2007, 2010, Remedy, McAfee Antivirus and Ghost

AFFILIATIONS AND HONORS Not applicable

PROFESSIONAL PROFILE

Senior information technology administrator with more than 20 years progressively responsible experience in information technology management, administrative and security management, records maintenance and management. Experienced information technology trainer with extensive customer service, team leadership and communications skills.