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DESIGN FOR ALL CONCEPT IN TOURIST

DESTINATIONS

Ville de Sète, 12 April 2010

LOTUS: Welcoming places

The population is diverse

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We may all face reduced mobility or function irrespective of our life phase or work.

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Dimensional, perceptual, motor and cognitive diversity have to be taken into account when developing environments because everybody has the WISH, the NEED and the RIGHT to be independent, to choose his/her way of life and to live it without the environment (created by us) putting barriers in his/her way.

Providing human beings with environments, products and services

that are ACCESSIBLE, COMFORTABLE AND AFFORDABLE

THE AIM IS:

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Design for All is the intervention in environments, products and services with the aim that everybody, including future generations, regardless of age, gender, the capabilities or cultural background, can participate in social, economic, cultural and leisure activities with equal opportunities.

DESIGN FOR ALL….UNIVERSAL DESIGN, INCLUSIVE DESIGN, DESIGN D’UTENZA AMPLIATA, etc….

1.- Respectful: it should respect the diversity of users. Nobody should feel marginalized and everybody should be able to get to it.

2.- Safe: it should be free of risks to all users. Therefore, all those elements which form part of an environment have to be designed with safety in mind.

3.- Healthy: it should not constitute a health risk or cause problems to those who suffer from certain illnesses or allergies. Even more, it should promote the healthy use of spaces and products.

DESIGN FOR ALL CRITERIA(www.eca.lu)

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4.- Functional: it should be designed in such a way that it can carry out the function for which it was intended without any problems or difficulties.

5.- Comprehensible: all users should be able to orient themselves without difficulty within a given space, and therefore the following are essential:a) Clear information: use of icons that are common to different countries, avoiding the use of words or abbreviations from the local language which may lead to confusion.b) Spatial distribution: this should be coherent and functional, avoiding disorientation and confusion.

6.- Aesthetic: the result should be aesthetically pleasing, as this will make it more likely to be accepted by everybody.

Design for All

Essential for...

10%

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Design for All

Necessary for...

40%

Design for All

Comfortable for...

100%

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Essential for the 10% of the population

Comfortable for the 100% of the

population

Necessary for the 40%

of the population

© Design for All Foundation

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WHAT MAKESA TOURIST

DESTINATION FOR ALL?

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Welcoming and business oriented people

Open to human diversity(age, abilities, sexual orientation, religion, race, etc……)

Flexible

Client oriented and resolute

City / country proudness

Public spaces and facilities for all

Easy to use Public TransportPedestrian oriented public spaceCyclable spacesTouristic busEasy to understand city structure / street infoUniversal medical careReliable emergency servicesGood maintenance

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Offer diversity for all

Hotels ArchitectureCultureShoppingSportSun and beachNatureGastronomy / EnologyNight lifeAmusement parksCongress and sport events

EXAMPLES FROMPUBLIC SPACES AND FACILITIES

FOR ALL

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Easy to usePublic Transport

Easy to usePublic Transport

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Easy to usePublic Transport

Easy to usePublic Transport

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Easy to usePublic Transport

Easy to usePublic Transport

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Easy to use Public Transport

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Pedestrian oriented public space

Kerb cut 120 Barcelona

Nueva YorkPedestrian oriented public space

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Cyclable spaces

Touristic bus

Easy to understand city structure / street info

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Maintenance should be always guaranteed

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EXAMPLES OFOFFER DIVERSITY FOR ALL

The approach to Design for All in hotels: The hidden accessibility

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Architecture

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Add-on solutions, usually for historical buildings

Culture

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Culture

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Integrated solutions, for both historical and modern existing

buildings

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Hidden solutions, usually for new buildings (and historical ones, being very creative and lucky)

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Not always renowned buildings are good buildings for the users

(I hate the very expensive sculptures that can’t be enjoyed by all citizens, but are paid by public founds)

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Sun and beach

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Nature

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Religious

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Gastronomy-Enology

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Night life

Example of TIBIDABO AMUSEMENT PARK

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FUTURE CHALLENGES

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ACCESSIBLE AUGMENTED REALITY, NAVIGATION AND COMMUNICATION

Continental high-speed trains as sustainable tourists’ transport

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To forecast the future we must open up beyond our small world.

Travel around and learn from other places experiences

You don’t need to reinvent the wheel

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To prevent it the Foundation aims to compile and spread the knowledge created worldwide by the Design for All/Universal Design community.

This knowledge will be multilingual and will be validated by scientific committees in each language.

Available trough an accessible and easy to use search engine.

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KNOWLEDGEDesign for All/Universal Design

Common good Business

Education Individual quality of life

professionals

companiesadministrations

consumerscitizens

NGOs

schools

universities

Towns and Cities

Actions and ActivitiesKnowledge dissemination (Search engine, Newsletter, Congresses, articles, etc.)welcomeforall.euCIAPH.U.M.B.L.E.S. Method publicationInternational Consultants RegisterCompanies Acknowledgement SchemeNetwork of Education CentresLocal Innovation Sparks (L.I.S.)Network for Excellence the Flag of Towns and Cities for All

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About usHome Services DownloadMembers list

The aim of welcomeforall

We have been following the discussions about accessibility in general for more than 20 years and seen all the initiatives towards a harmonised approach to the topic. Despite the growing awareness for the important role of accessibility in our changing societies, it is still not been possible to find agreements on a world wide or even European “strategy for all”.

On the other hand, the globalisation facilities free movement between countries and continents and all those who are dependent from the availability of responses to their particular needs are, again and again, restricted in their freedom of movement.

As we are not able to provide the miracle remedy to the pending harmonisation of accessibility, we wish –in the meantime- to help all those who look for responses to their needs.

That is the original idea creating a network of welcomeforall infopoints.

welcomeforall.euEnglish / Castellano / Portuguès / Català

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The H.U.M.B.L.E.S. method©

To increase costumers and reputation

PUBLICATION

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International Consultants Register

CompaniesAcknowledgement Scheme

Network of Education Centres

Promoting the network among education agents to offer courses and materials from primary school to university levels.

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LOCAL INNOVATION SPARKSMunicipal management for the Innovation

and Sustainability

Education activity addressed to local employees to develop their abilities to use innovation and the TICs to transform the sustainable City for All in a basic tool for a social and economic development at local level.

NETWORKHOME SEARCH INFORMATIONBECOME MEMBER CONTACTENEWS MEMBER ONLY

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NETWORKHOME SEARCH INFORMATIONBECOME MEMBER CONTACTENEWS MEMBER ONLY

Tell us what you did not found (if you are member we will search it for you)

Propose a new content

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CONCLUSIONSSuccess in tourism is based on:

Offering pleasant experiences to everyone and not providing “closed destinations” for people with functional limitations or any other group.Sharing knowledge not reinventing the wheel.

Improving the tourism destination networking capacities.Keeping the main open to accept everyone.

Being aware that there is not one “us” and one “them”: “we all are ALL”

Francesc Aragallfoundation@designforall.org

THANK YOU VERY MUCH

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