design process - iriss · co-design team . co-production matters! the parable of the blobs and...
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Design process
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Alison
Dorothy
June
Angela
Flora
Lorraine
Bernice
Gayle
Maureen
Derek
Hameeda Morag
Antoinette Rosalina
Rosaleen
MaryMechelle Marion
Ageing Well co-design team
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Co-production matters!
The parable of the Blobs and Squares shows that there is more to people than their problems, that the solutions to the problems lies in the problem in itself, not in an imposed solution, and that co-production really matters!
http://s.iriss.org.uk/1WtSECD
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Working together
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Pilotlight characters
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Research we did… • Information and awareness sessions • 1 : 1 Interviews with co-design team
members • Co-design team action research • Other East Renfrewshire projects • Co-design team discussions • Desk research
– Outside the Box – CCPS (Option 2, Direct your own
budget) – Scottish Care (Option 2, Direct
your own budget) – Alzheimer Scotland
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Research Insights
• Health/Active • Financial security • Identity/
independence / Control
• Friends 34%
30%
6%
6%
9%
9% 6%
What's important to you? Choice
All about me
Being a part of my community
Being able to think ‘outside the box’
Having control
Feeling safe
Money
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Project themes
Supporting choice through
information
Using all of our assets
Getting from hours to
outcomes
Making option 2 a reality
self-directe
d su
ppo
rt
with
Theme 1 Theme 4
Theme 2 Theme 3
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Using all of our assets
Key insights • Older people are
contributors to society • Mapping and sharing
community assets • Skilling up practitioners to
be community connectors • Transport barriers in East
Renfrewshire
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East Renfrewshire asset map
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Community Connecting ABCD
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Transport brief • The challenge: lack of
accessible transport to enable people to engage in community activities to combat isolation
• Solution proposed: maximising use of community, staff and private vehicles to support older people to access community activities through up skilling and supporting volunteer drivers and health and social services workers.
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Supporting choice through information Key insights • Equipping health
professionals and social workers to provide SDS information
• Synchronisation between info providers
• Equitable access to all 4 options
• Personalised, face to face • Rights based approaches
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Self-directed support checklist
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Any questions?
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Getting from hours to outcomes Key insights • Assessment being about
having good conversations • Starting from outcomes not
services • Shifting commissioning from
time and task to outcomes given adequate resources
• Sharing and embedding innovative approaches e.g. Outcomes Star / Wellbeing Wheel
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Learning materials
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Making option 2 a reality Key insights • Clearly defining what it looks
like • Working in partnership with
providers to design and develop option 2
• Equipping practitioners with knowledge and confidence to inform and offer
• Piloting use by older people • Promotion of choice and
control without money management and employer role
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Mario’s journey
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Easy steps to SDS
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Any questions?
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