Subramaniyan Nallasivam

Agile + Design Thinking enabled better collaboration

211/02/2016

"Quality of the Work and Quality of Worker"

3

•Create designs that not only look good, but also improves the numbers that matter to the business

•Leverage the designer in everyone to come up with creative ideas

•Validate your designs before you spend time and money developing it

•Fail fast and arrive at a solution that works

•AND have fun while solving hard problems!

11/02/2016

At the end of this session

4

What is design ?

11/02/2016

511/02/2016

611/02/2016

de• signnoun purpose, planning, or intention that exists behind an action, fact, or material object

711/02/2016

Designers…don't try to search for a solution until they have determined the real problem, and even then, instead of solving that problem, they stop to consider a wide range of potential solutions. Only then will they finally converge upon their proposal. This process is called "Design Thinking.“

- Don Norman

811/02/2016

“Good Design is about recognizing that the person on the other end has a lot of less patience then you do “

-Jason Fried, Basecamp

911/02/2016

Empathy

10

What is design ?

11/02/2016

11

User- Centered Product Development

11/02/2016

1211/02/2016

1311/02/2016

Seat Frame Handlebar

Brakes

PedalsChain

Wheels

1411/02/2016

1511/02/2016

Human beings are powered by emotion, not reason

1611/02/2016

Human beings are powered by emotion, not reason

17

A framework for delivering great user experiences

to our clients.

11/02/2016

Design Thinking

1811/02/2016

19

design thinking

Design thinking is an approach to problem solving

• Design thinking offers a new way to think about problems and their solutions & is applicable to almost any domain.

Understand

Explore

Prototype

Evaluate

11/02/2016

20

design thinking

Understand

Explore

Prototype

Evaluate

11/02/2016

empathy

diverge

build

measure

21

design thinking

11/02/2016

22

Hills

11/02/2016

Hills

11/02/2016

Hills are kinda like…

•Mission statements for our next release

•What will be true for Users once we finish this set of work

Who. Specific user or class of users

What. Specific user enablement

WOW. Specific & differentiating value to the user

Hills

11/02/2016

A sales leader can assemble an agile response team from across her entire corporation in 24 hours without management involvement.

Who What Wow

Hills Example

Deliver a customer connections community template to allow agile teams to collaborate on client projects

25

Collaboration

11/02/2016

26

Collaboration

11/02/2016

27

Sponsor Users

11/02/2016

28

Playbacks

11/02/2016

29

Prioritization Grid

11/02/2016

3011/02/2016

31

References

11/02/2016

http://www.clearworks.net/wp-content/uploads/2016/01/ibm-design-thinking-field-guide-v3-1.pdf

http://www.ibm.com/design/thinking/keys/hills/

32

Thanks

11/2/2016