design thinking for accessible user experiences - ux scotland2014
TRANSCRIPT
Design Thinking for Accessible User Experiences
David Sloan @sloandrThe Paciello Group
The person who is doing is the person who is learning.
Quote: Professor Chris Jernstedt, Dartmouth College · Photo: Wellspring Community School https://flic.kr/p/7FMn8b
Accessibility as a journey.
Accessibility as Compliance Audit
Results in Bugs that Need Fixing
DemoComparing visual and audio user
experience
What Went Wrong?
• Structure• Wayfinding• Interaction• Content
DiscussionReviewing and responding to an
accessibility audit
Equitable UseProvide the same means of use for all users:
identical whenever possible; equivalent when not
From Principles of Universal Design, http://www.ncsu.edu/ncsu/design/cud/about_ud/udprinciplestext.htm
Same Means of Use—Baker entrance
Current alt text for images in mosaic
Brainstorm equivalents5 minutesIn pairsFocus on alt textShare ideas
Current alt text for images in mosaic
Same Means of Use—Professor Luxon
By concentrating solely on the bulge at the centre of the bell curve we are more likely to confirm what we already know than learn something new and surprising. From Change By Design by Tim Brown
Bell Curve
Profile of a Design Thinker• Empathy• Integrative thinking• Optimism• Experimentalism• Collaboration
From “Design Thinking” by Tim Brown, Harvard Business Review
Divergent and Convergent Thinking
From Change by Design, by Tim Brown
Brainstorming RulesDefer judgment. There are no bad ideas at this point. There will be plenty of time to narrow them down later.Encourage wild ideas. Even if an idea doesn’t seem realistic, it may spark a great idea for someone else.Build on the ideas of others. Think “and” rather than “but.”Stay focused on topic. To get more out of your session, keep your brainstorm question in sight.
One conversation at a time. All ideas need to be heard, so that they may be built upon.Be visual. Draw your ideas, as opposed to just writing them down. Stick figures and simple sketches can say more than many words.Go for quantity. Set an outrageous goal—then surpass it. The best way to find one good idea is to come up with lots of ideas.
From Design Thinking for Educators, by Riverdale Country School and IDEO
Mosaic Challenge: How might we provide an accessible immersive experience that demonstrates the diversity of volunteers and resonates for prospective volunteers?
Teams Report Back
TitleOne-sentence summaryPrototype
Evolving the role of accessibility into Accessible UX.
An accessibility maturity continuum?
Accessibility and diversity drives creative thought
Focus on supporting accessible task completion within an established design concept
Following guidelines to achieve compliance
Token effort
No conscious accessibility effort
Who Benefits from Accessible UX
From A Web for Everyone, by Sarah Horton and Whitney Quesenbery, persona illustrations by Tom Biby
Accessibility + User Experience =Accessible User Experience
A Web for Everyone book cover, @awebforeveryone
http://rosenfeldmedia.com/books/a-web-for-everyone/
