designing for resilience and compassionate action

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Designing for Resilience and Compassionate Action Fred Dillon, Director of Product Development Janxin Leu, Ph.D., Director of Product Innovation Compassion & Technology Conference December 6, 2013 / Stanford

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At the inaugural Compassion and Technology Conference hosted by The Center for Compassion and Altruism Research and Education at Stanford, Fred Dillon, Director of Product Development, and Janxin Leu, Ph.D., Director of Product Innovation, presented HopeLab's innovative approach to product development.

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Page 1: Designing for Resilience and Compassionate Action

Designing for Resilience and Compassionate Action

Fred Dillon, Director of Product Development

Janxin Leu, Ph.D., Director of Product Innovation

Compassion & Technology ConferenceDecember 6, 2013 / Stanford

Page 2: Designing for Resilience and Compassionate Action

Resilience noun. The ability to bounce back from adversity.

Page 3: Designing for Resilience and Compassionate Action

Resilienceto support compassionate action

Page 4: Designing for Resilience and Compassionate Action

Resilience

Page 5: Designing for Resilience and Compassionate Action

Purpose

Connection

Control

Page 6: Designing for Resilience and Compassionate Action

Purpose

Frederickson et al. (2013). A functional genomic perspective on human well-being. Proceedings of the National Academy of Sciences, 110 (33), 13684-13689.

Damon, W. (2008). The Path To Purpose: How Young People Find Their Calling in Life. New York, NY: Free Press.

A far-reaching steady goal; something personally meaningful and self-transcending.

Page 7: Designing for Resilience and Compassionate Action

Connection

Cohen, S., & Janicki-Deverts, D. (2009). Can we improve our physical health by altering our social networks? Perspectives on Psychological Science, 4, 375-378.

Cacioppo, J. T., & Patrick, B. (2008). Loneliness: human nature and the need for social connection. New York: W. W. Norton & Company.

Authentic relationship with others, a sense of belonging, the opposite of loneliness.

Page 8: Designing for Resilience and Compassionate Action

Control

Cole et al. (2012). Interactivity and Reward-Related Neural Activation during a Serious Videogame. PLOS ONE, 7 e33909.

Kato et al. (2008). A Video Game Improves Behavioral Outcomes in Adolescents and Young Adults With Cancer: A Randomized Trial. Pediatrics, 122, e305-e317.

Schwarzer, R., & Jerusalem, M. (1995). Generalized Self-Efficacy scale. In J. Weinman, S. Wright, & M. Johnston (Eds.), Measures in health psychology: A user’s portfolio. Causal and control beliefs (pp. 35–37). Windsor, England: NFER-NELSON.

Our belief in our power to affect our destinies, the engine of motivation.

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GreatResult

s

Research

Innovation CustomerInput

Our Model

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Page 11: Designing for Resilience and Compassionate Action

Sourcing design options

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Sourcing design options

Shrink the scope of workGet lots of ideasPick a favorite OR combine features

As described in Decisive (2013), by Chip Heath & Dan Heath

1

2

3

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STEP 1. Shrink the scope of workShrink the scope of work1

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Gets Lots of ideas2

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Pick a favorite OR combine features

3

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Ask users!

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Benefits• Diversity of ideas• Early validation by end users• Testing partnerships

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Thank youFred Dillon, Director of Product Development

Janxin Leu, Ph.D. Director of Product Development

@FredDillon

@JLeuHope

@HopeLab

FB.com/HopeLab

resiliencetech.org