Designing your Recipe for Success?

Presented by:

Katrena Friel

Principal Consultant Learning & Development

EAN Training Academy

Have you got the Eye of the Owner?

Spheres of Control and Influence

No Control

Influence

Control

Essential Characteristics for Success

 Power Ability to positively influence and motivate people

 Intelligence A grasp of common sense "Street wise"

 Initiative Ability to define and create circumstances

 Confidence Self belief, self value, self assured

 Human Ability to relate well to people and to inspire people into action

Your Sources of Authority

Position Power

Reward Power

Coercive Power

Charismatic Power

Connection Power

Expert Power

Information Power

Emotional Intelligence

Understanding yourself, your goals, intentions, responses, behaviour.

Understanding others, and their feelings.

Domains of Emotional Intelligence

Knowing your emotions.

Managing your own emotions.

Motivating you.

Recognising and understanding other people's emotions.

Managing relationships, i.e managing the emotions of others.

Personal Competence Social Competence

Self – Awareness Emotional awareness Accurate self-assessment Self-confidence

Self - Regulation Self-control Trustworthiness Conscientiousness Adaptability Innovativeness

Self - Motivation Achievement drive Commitment Initiative Optimism

Social Awareness Empathy Service orientation Developing others Leveraging diversity Political awareness

Social Skills Influence Communication Leadership Change catalyst Conflict management Building bonds Collaboration and cooperation Team capabilities

Emotional Intelligence Checklist

ACTIVITY

What influences behaviour?

ValuesBeliefsAttitudes

Inherited

Behaviour

Your Success Model

Self Leadership

Goals

Performance challenges/measures

Planning

Communication

Dedication and commitment

Skills and experience

Respect

A supportive and blame free environment

Celebrate Success

Have fun