designjet l26500 / l26100 printer series - … · color profiles ... operator-serviceable parts...

DESIGNJET L26500 / L26100 printer series

User’s guide

© 2012 Hewlett-Packard DevelopmentCompany, L.P.

1st edition

Legal notices

The information contained herein is subjectto change without notice.

The only warranties for HP Products andservices are set forth in the express warrantystatement accompanying such products andservices. Nothing herein should beconstrued as constituting an additionalwarranty. HP shall not be liable for technicalor editorial errors or omissions containedherein.

Trademarks

Microsoft® and Windows® are U.S.registered trademarks of MicrosoftCorporation.

NOTE:

The HP Designjet L26100 Printer is available in selected countries only. Please contact HP to check availability in your country.

For the HP Designjet L26100 Printer, please note that any information in the documentation about the take-up reel (including loop shapers) and loading accessory should be ignored unless you have purchased those parts as accessories.

Table of contents

1 Introduction ...................................................................................................................... 1

Safety precautions .................................................................................................................... 1The printer’s main features ........................................................................................................ 5The printer’s main components ................................................................................................... 5The Embedded Web Server .................................................................................................... 10Turn the printer on and off ....................................................................................................... 11Restart the printer ................................................................................................................... 12

2 Connectivity and software instructions ............................................................................ 13

Connection method ................................................................................................................ 13Connect to a network ............................................................................................................. 13

3 Basic setup options ......................................................................................................... 15

Printer setup options ............................................................................................................... 15Embedded Web Server setup options ....................................................................................... 17

4 Handle the substrate ...................................................................................................... 19

Overview .............................................................................................................................. 19Porous substrates .................................................................................................................... 23Load a roll onto the spindle ..................................................................................................... 23Load a roll into the printer (automatically) ................................................................................. 27Load a roll into the printer (manually) ....................................................................................... 30Load a cut sheet into the printer ............................................................................................... 33Unload a roll from the printer .................................................................................................. 33The take-up reel ..................................................................................................................... 34The edge holders ................................................................................................................... 49The loading accessory ............................................................................................................ 50Double-sided printing ............................................................................................................. 54View information about the substrate ........................................................................................ 56Substrate length tracking ......................................................................................................... 57Store the substrate .................................................................................................................. 58

5 Substrate settings ........................................................................................................... 59

Download media presets ........................................................................................................ 59

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Add a new substrate .............................................................................................................. 59Faster printing ....................................................................................................................... 70Color calibration .................................................................................................................... 70Color profiles ........................................................................................................................ 71Color reproduction tricks ......................................................................................................... 71

6 Retrieving usage information .......................................................................................... 73

Get accounting information ..................................................................................................... 74Check usage statistics ............................................................................................................. 74Check usage statistics for a job ................................................................................................ 74Request accounting data by E-mail ........................................................................................... 74

7 The ink system ............................................................................................................... 76

Ink system components ............................................................................................................ 76Order ink supplies .................................................................................................................. 80

8 Print options ................................................................................................................... 81

Printer states .......................................................................................................................... 81Change margins .................................................................................................................... 81Request the printer’s internal prints ........................................................................................... 82

9 Accessories ..................................................................................................................... 83

Order accessories .................................................................................................................. 83

10 Printer specifications ..................................................................................................... 84

Functional specifications ......................................................................................................... 84Physical specifications ............................................................................................................ 85Memory specifications ............................................................................................................ 85Power specifications ............................................................................................................... 85Environmental specifications .................................................................................................... 86Acoustic specifications ............................................................................................................ 86

Glossary ............................................................................................................................. 87

Index ................................................................................................................................. 90

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1 Introduction

Safety precautionsBefore using your printer, read the following safety precautions to make sure you use the equipmentsafely.

You are expected to have the appropriate technical training and experience necessary to be aware ofhazards to which you may be exposed in performing a task, and take appropriate measures tominimize the risks to yourself and to other people.

General safety guidelines

● Refer to the installation instructions before connecting the printer to the supply.

● There are no operator-serviceable parts inside the printer except those covered by HP's CustomerSelf Repair program (see http://www.hp.com/go/selfrepair/). Refer servicing of other parts toqualified service personnel.

● Turn off the printer, unplug both power cords from the power outlets, and call your servicerepresentative in any of the following cases.

◦ The power cord or plug is damaged.

◦ Liquid has entered the printer.

◦ There is smoke or an unusual smell coming from the printer.

◦ The printer has been dropped or the drying or curing module damaged.

◦ The printer's built-in Residual Current Circuit Breaker (Ground Fault Circuit Interrupter) hasbeen repeatedly tripped.

◦ The printer is not operating normally.

● Turn off the printer and unplug both power cords from the power outlets in either of the followingcases.

◦ During a thunderstorm

◦ During a power failure

Electrical shock hazard

WARNING! The drying and curing modules operate at hazardous voltages capable of causingdeath or serious personal injury.

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http://www.hp.com/go/selfrepair/

The printer uses two power cords. Unplug both power cords before servicing the printer. The printermust be connected to earthed mains outlets only.

To avoid the risk of electric shock:

● Do not attempt to dismantle the drying and curing modules or the electrical control cabinet.

● Do not remove or open any other closed system covers or plugs.

● Do not insert objects through slots in the printer.

● Test the functionality of the Residual Current Circuit Breaker (RCCB) every 6 months.

Heat hazard

The drying and curing subsystems of the printer operate at high temperatures and can cause burns iftouched. To avoid personal injury, take the following precautions.

● Do not touch the internal enclosures of the printer's drying and curing modules. Even after openingthe window latch that disconnects drying and curing power, the internal surfaces could be hot.

● Take special care when accessing the substrate path.

Fire hazard

The drying and curing subsystems of the printer operate at high temperatures. Call your servicerepresentative if the printer's built-in Residual Current Circuit Breaker (Ground Fault Circuit Interrupter) isrepeatedly tripped.

To avoid the risk of fire, take the following precautions.

● Use the power supply voltage specified on the nameplate.

● Connect the power cords to dedicated lines, each protected by a branch circuit breaker accordingto the rating of the wall socket. Do not use a power strip (relocatable power tap) to connect bothpower cords.

● Use only the power cords supplied by HP with the printer. Do not use a damaged power cord. Donot use the power cords with other products.

● Do not insert objects through slots in the printer.

● Take care not to spill liquid on the printer.

● Do not use aerosol products that contain flammable gases inside or around the printer.

● Do not block or cover the openings of the printer.

● Do not attempt to dismantle the drying or curing module, or the electrical control cabinet.

● Ensure that the operating temperature of the substrate loaded recommended by the manufactureris not exceeded. If this information is not available from the manufacturer, do not load substratesthat cannot be used at an operating temperature under 125°C (257°F).

● Do not load substrates with auto-ignition temperatures below 300°C (572°F). See note below.

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Introduction

NOTE: Test method based on EN ISO 6942:2002; Evaluation of materials and material assemblieswhen exposed to a source of radiant heat, method B. The test conditions, to determine the temperaturewhen the substrate starts ignition (either flame or glow) were: Heat flux density: 30 kW/m², coppercalorimeter, K type thermocouple.

Mechanical hazard

The printer has moving parts that could cause injury. To avoid personal injury, take the followingprecautions when working close to the printer.

● Keep your clothing and all parts of your body away from the printer's moving parts.

● Avoid wearing necklaces, bracelets and other hanging objects.

● If your hair is long, try to secure it so that it will not fall into the printer.

● Take care that sleeves or gloves do not get caught in the printer's moving parts.

● Avoid standing close to the fans, which could cause injury and could also affect print quality (byobstructing the air flow).

● Do not touch gears or moving rolls during printing.

Heavy substrate hazard

Special care must be taken to avoid personal injury when handling heavy substrates.

● Handling heavy substrate rolls may require more than one person. Care must be taken to avoidback strain and/or injury.

● Consider using a forklift, pallet truck or other handling equipment.

● When handling heavy substrate rolls, wear personal protective equipment including boots andgloves.

Ink handling

Your printer does not use solvent inks and does not have the traditional problems associated with them.However, HP recommends that you wear gloves when handling ink system components.

Warnings and cautions

The following symbols are used in this manual to ensure the proper use of the printer and to prevent theprinter from being damaged. Follow the instructions marked with these symbols.

WARNING! Failure to follow the guidelines marked with this symbol could result in serious personalinjury or death.

CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personalinjury or damage to the product.

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Warning labels

Label Explanation

Risk of burns. Do not touch the internal enclosures of dryingand curing modules of the printer.

Risk of burns. Do not touch the drying enclosure of the printer.Even after opening the window latch, which disconnects thepower to the drying and curing modules, the internal surfacescould be hot.

Electric shock hazard. The printer has two input power cords.A voltage is still present in the drying and curing modulesafter the main switch is turned off. There are no operator-serviceable parts inside the printer. Refer servicing to qualifiedservice personnel. Disconnect all power cords beforeservicing.

See installation instructions before connecting to the supply.Ensure that the input voltage is within the printer's ratedvoltage range. The printer requires two dedicated lines, eachprotected by a branch circuit breaker according to the ratingof the wall socket outlet. Use only earthed mains outlets andthe power cords supplied by HP with the printer.

Risk of trapped hands. Do not push the roll while loading. Liftthe loading table to ease the spindle into the printer.

Risk of trapped fingers. Do not touch spindle gears whilemoving.

Do not put objects on top of the printer. Do not cover the topfans.

You are recommended to wear gloves when handling inkcartridges, printhead cleaning cartridges and the printheadcleaning container.


Introduction

The printer’s main featuresYour printer is a color inkjet printer designed for printing high-quality images on flexible substrates from0.584 m (23 in) to 1.55 m (61 in) wide. Some major features of the printer are shown below:

● Printing speeds in draft mode of up to 22.8 m²/h (246 ft²/h).

● Environmentally friendly, odorless, aqueous latex inks in six colors

● No special ventilation required, no hazardous waste

● 775 ml ink cartridges

● Print on a wide range of substrates—including most low-cost, uncoated, solvent-compatiblesubstrates

● A range of HP recyclable substrates is available

● Durable prints with outdoor display permanence up to three years unlaminated, five yearslaminated

● Accurate and consistent color reproduction with automatic color calibration (built-inspectrophotometer) for most substrates

To send print jobs to your printer, you will need Raster Image Processor (RIP) software, which should berun on a separate computer. RIP software is available from various different companies; it is notprovided with the printer.

The printer’s main componentsThe following views of the printer illustrate its main components.

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Front view

1. Ink cartridge

2. Platen

3. Printhead

4. Printhead carriage

5. Ink funnel and ink tube assembly

6. Front panel

7. Printhead cleaning cartridge

8. Substrate-adjustment lever

9. Spindle lock lever

10. Take-up reel motor

11. Take-up reel cable and sensor housing unit

12. Spindle

13. Loading table/take-up reel deflector

14. Drying module

15. Take-up reel sensor

16. Take-up reel spindle stop

17. Loop-shaper

18. Curing module


Introduction

Rear view

1. Printhead cleaning container

2. Sockets for communication cables and optional accessories

3. Power switch and power sockets

4. Residual current circuit breakers for the heating components

5. Ink filter

Edge holders case

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The case is normally attached to the rear of the printer, and contains the two edge holders when theyare not in use.

Drying enclosure

Take-up reel motor

1. Take-up reel spindle lever

2. Wind-direction switch

3. Manual winding buttons


Introduction

Loading accessory

The loading accessory helps you to load some substrate types that are difficult to load without it. SeeThe loading accessory on page 50.

The front panel

Your printer's front panel is located at the front right of the printer. It has the following importantfunctions:

● Assists you in troubleshooting issues

● Is used when performing certain physical operations, such as unloading substrate and maintainingthe printer

● Displays information in brief about the status of the printer

● Displays warning and error messages, when appropriate, along with audio alerts to call attentionto a warning or message

The front panel has the following components:

1. Power key: To turn the printer off. See Turn the printer on and off on page 11.

2. Power light: Indicates the printer's power status. If the light is off, the printer is off. If it is solidgreen, the printer is on. If it is flashing green, the printer is in transition between on and off.

3. Front-panel display: Displays error, warnings and information on using your printer.

4. Status light: Indicates the printer's operational status. If the light is off, the printer is not ready. If itis solid green, the printer is ready and idle. If it is flashing green, the printer is busy: receivingdata, processing or printing. If it is flashing amber, your intervention is required. If it is solidamber, a serious error has occurred.

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5. Up key: To go up in a menu or option, or to increase a value.

6. OK key: To confirm an action while in a procedure or interaction. To enter in a submenu in themenu. To select a value when given an option.

7. Down key: To go down in a menu or option, or to decrease a value.

8. Back key: To go to the previous step in a procedure or interaction. To go to the upper level, orleave the option in the menu, or when given an option.

9. Cancel key: To cancel a procedure or interaction.

10. Reset key: To restart the printer (as if it were switched off and switched on again). You will needan implement with a narrow tip to operate this key.

11. Move substrate key: To move the loaded substrate forwards or backwards. While the printer isprinting, it can be used to fine-tune the substrate advance on the fly.

To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.

To select an item in the front-panel display, first highlight it and then press the OK key.

When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, itmeans that you should select Item1, then select Item2, then select Item3.

Information about specific uses of the front panel can be found throughout this guide.

The Embedded Web ServerThe Embedded Web Server is a Web server running inside the printer. You can use it to obtain printerinformation, manage settings and presets, align printheads, upload new firmware and troubleshootproblems. Service engineers can use it to retrieve internal information that helps to diagnose printerproblems.

You can access the Embedded Web Server remotely by using an ordinary Web browser running onany computer. See Access the Embedded Web Server on page 17.

The Embedded Web Server window displays three separate tabs. Buttons near the top of each pageprovide access to online help and supplies reordering.


Introduction

Main tab

The Main tab provides information about the following items.

● Substrate, ink, printhead and maintenance status

● Temperatures of the drying and curing modules

● Substrate and ink usage and accounting

Setup tab

The Setup tab enables you to complete these tasks.

● Specify printer settings such as units of measurement and refresh date

● Specify network and security settings

● Set the date and time

● Update firmware

● Align printheads

● Upload media presets

Support tab

The Support tab offers various kinds of help with your printer.

● Browse helpful information from a variety of sources

● Troubleshoot problems

● Access HP Designjet links for technical support with your printer and accessories

● Access service support pages that show current and historical data on the usage of your printer

Turn the printer on and offTo turn on the printer, ensure that the power switch at the rear of the printer is turned on, ensure that theresidual current circuit breakers are in the up position, then press the Power button on the front panel.You can leave the printer on without wasting energy. Leaving it on improves response time. When theprinter has not been used for a certain period of time, it saves power by going into sleep mode. Anyinteraction with the printer returns it to active mode, and it can resume printing immediately.

If you want to turn the printer on or off, the normal and recommended method is to use the Powerbutton on the front panel.

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When you turn off the printer this way, the printheads are automatically stored with the printheadcleaning cartridge, which prevents them from drying out.

However, if you plan to leave the printer turned off for a long period of time, you are recommended toturn it off using the Power button, and then also turn off the power switch at the rear.

To turn it back on later, use the power switch at the rear, and then press the Power button.

When the printer is turned on, it takes about 5 minutes to initialize itself.

Restart the printerIn some circumstances you may be advised to restart the printer. Please proceed as follows:

1. Press the Power button on the front panel to turn the printer off. Wait a few moments, then pressthe Power button again. This should restart the printer. If it does not, continue with step 2.

2. Use the Reset button on the front panel. You will need a non-conductive implement with a narrowtip to press the Reset button. This normally has the same effect as pressing the Power button, butmay work if the Power button does not.

3. If neither steps 1 nor 2 seems to have any effect, turn off the printer by using the power switch atthe rear of the printer. Check that the residual current circuit breakers are in the up position.

4. Remove the power cords from the power sockets.

5. Wait for 10 seconds.

6. Reinsert the power cords into the power sockets and turn on the printer by using the power switch.

7. Make sure that the Power light on the front panel illuminates. If it does not, use the Power button toturn on the printer.


Introduction

2 Connectivity and softwareinstructions

Connection methodYour printer can be connected in the following way.

Connection type Speed Maximum cable length Other factors

Gigabit Ethernet Fast; varies according tonetwork traffic

Long (100 m=328 ft) Requires extra equipment(switches)

NOTE: The speed of any network connection depends on all the components that are used in thenetwork, which can include network interface cards, hubs, routers, switches, and cables. If any one ofthese components cannot operate at high speed, you will have a low-speed connection. The speed ofyour network connection can also be affected by the total amount of traffic from other devices on thenetwork.

Connect to a networkBefore you begin, check your equipment:

● The printer should be set up and turned on.

● The Gigabit switch or router should be on and functioning correctly.

● All computers on the network should be turned on and connected to the network.

● The printer should be connected to the switch.

When the printer is connected to the network and turned on, you should see the printer's IP addressappear on the front panel (192.168.1.1 in this example). Make a note of the IP address: you can use itlater to access the Embedded Web Server.

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If you see this screen without the IP address, either the printer is not successfully connected to thenetwork, or your network has no DHCP server. In the latter case, you will have to set the IP addressmanually: see the Maintenance and troubleshooting guide.

Refer to the RIP instructions (not provided by HP) to install the software RIP.

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Connectivity

3 Basic setup options

Printer setup options

Change the language of the front panel

Two methods are available to change the language that is used for the front-panel menus andmessages.

● If you can understand the current front panel language, go to the front panel and select the icon, then select Front panel options > Select language.

● If you cannot understand the current front panel language, start with the printer powered off. Atthe front panel, press the OK button and hold it down. While holding down the OK button, pressthe Power button and hold it down. Continue to hold down both buttons until the green light on theleft side of the front panel starts flashing, then release both buttons. You can expect a delay ofabout one second. If the green light starts flashing without any delay, you may need to start again.

Whichever method you used, the language selection menu should now appear on the front panel.

Highlight your preferred language, then press the OK button.

View or set the date and time

To view or set the printer's date and time, go to the front panel and select the icon, then Frontpanel options > Date and time options.

Set altitude

If your printer is operating at a significant altitude above sea level, go to the front panel and select the icon, then Select altitude, to tell the printer its operating altitude.

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Request e-mail notification of specific error conditions

1. In the Embedded Web Server, go to the E-mail server page on the Setup tab and ensure that thefollowing fields are correctly filled in:

● SMTP server. This is the IP address of the outgoing mail server (Simple Mail TransferProtocol [SMTP]) that processes all e-mail messages from the printer. If the mail serverrequires authentication, e-mail notifications will not work.

● Printer e-mail address. Each e-mail message that the printer sends must include a returnaddress. This address does not need to be a real, functional e-mail address, but it should beunique, so that recipients of the message can identify the printer that sent it

2. Go to the Notification page, which is also on the Setup tab.

3. Click the New icon to request new notifications, or click the Edit icon to edit notifications thathave already been set up. Then specify the e-mail addresses to which notifications are sent, andselect the incidents that result in notification messages.

Change the cool-down delay

When there are no more jobs to print, the printer's drying and curing heaters remain on for a while, incase another job arrives. To choose how long they remain switched on in this situation, go to the frontpanel and select the icon, then Substrate handling options > Cooldown wait when idle.Select a time from 5 to 60 minutes, then press the OK button.

Change the sleep mode setting

If the printer is left turned on but unused for a certain period of time, it automatically goes into sleepmode to save power. The default period of time it waits is 30 minutes. To change the time the printerwaits before it goes into sleep mode, go to the front panel and select the icon, then select Frontpanel options > Sleep mode wait time. Highlight the wait time that you want, then press the OKbutton.

Turn the buzzer on or off

To turn the printer's buzzer on or off, go to the front panel and select the icon, then Audio alert,then on or off. By default, the buzzer is on.

Change the front panel display contrast

To change the contrast of the front-panel display, select the icon, then Front panel options >Select display contrast, then select a value by using the Up or Down button. Press the OK button tosave the value.

Change the units of measurement

To change the units of measurement that appear on the front panel, select the icon, then Frontpanel options > Select units, then English or Metric.

The units of measurement can also be changed in the Embedded Web Server.

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Basic setup

options

Restore factory settings

To restore the printer settings to their original values as set in the factory, go to the front panel andselect the icon, then Resets > Restore factory settings. This option restores all of the printersettings except the Gigabit Ethernet settings.

To restore the Gigabit Ethernet factory settings, select the icon, then Connectivity > GigabitEthernet > Restore factory settings.

Embedded Web Server setup options

Access the Embedded Web Server

Use the Embedded Web Server to view printer information remotely through an ordinary Web browserrunning on any computer.

The following browsers are known to be compatible with the Embedded Web Server:

● Internet Explorer 6 and later for Windows

● Safari 2 and later for Mac OS X

● Mozilla Firefox 2 and later

● Google Chrome 7

To use the Embedded Web Server on any computer, open your Web browser and type the printer'sURL. The printer's URL appears on the status screen on the printer's front panel (http://192.168.1.1 inthis example):

If you follow these instructions but fail to open the Embedded Web Server, see the Maintenance andtroubleshooting guide.

Change the language of the Embedded Web Server

The Embedded Web Server functions in the following languages: English, Portuguese, Spanish,Catalan, French, Italian, German, Simplified Chinese, Traditional Chinese, Korean, and Japanese. Ituses the language that you specified in your Web browser options. If you specify a language that itcannot support, it functions in English.

To change the language, change your Web browser's language setting. For example, in InternetExplorer version 6, go to the Tools menu and select Internet Options > Languages. Make surethat the language you want is at the top of the list in the dialog box.

To complete the change, close and reopen your Web browser.

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Restrict access to the printer

From the Embedded Web Server, you can select Setup > Security to set an administrator password.Once set, this password must be given in order to perform the following printer functions.

● Change printer settings.

● Update the firmware.

● Change the printer's date and time.

● Clear accounting information.

For more information, see the Embedded Web Server's online help.

If you forget the administrator password, you can delete the current password from the front panel:select the icon, then Connectivity > Advanced > Embedded Web Server > Reset EWSpassword.

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options

4 Handle the substrate

OverviewYou can print on a wide variety of printing materials, all of which are referred to in this guide assubstrates.

Substrate tips

Choosing the correct substrate for your needs is an essential step in ensuring good print quality.

Here are some tips about substrate usage.

● Allow all substrates to adapt to room conditions, out of the packaging, for 24 hours before usingthem for printing.

● Handle film and photo substrates by the edges, or wear cotton gloves. Skin oils can be transferredto the substrate, leaving fingerprint marks.

● Keep the substrate tightly wound on the roll throughout the loading and unloading procedures. Tomake sure that the roll stays tightly wound, consider using tape to stick the leading edge of the rollto the core just before removing the roll from the printer. You can keep the roll taped duringstorage. If the roll starts to unwind, it can become difficult to handle.

NOTE: The use of tape to stick the leading edge of the roll to the core is especially important forheavy substrates, because the inherent stiffness of the substrate can cause it to loosen and unwindfrom the core.

● Using the take-up reel gives the printer better control of the substrate.

● Print quality could be impaired if you use a substrate that is unsuitable for your image.

● Make sure that the appropriate print-quality setting is selected in the RIP.

● Whenever you load a roll, the front panel prompts you to specify the substrate family that you areloading. For good print quality, it is essential to specify this correctly. Check that the substrate

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belongs to the family named on the front panel, and check also that it matches the substrate profilein the RIP.

● If the substrate family shown on the front panel does not correspond to the substrate that you haveloaded, take one of the following actions:

◦ Reload the roll into the printer and select the correct substrate family. See Unload a roll fromthe printer on page 33 and Load a roll into the printer (automatically) on page 27.

◦ At the printer's front panel, select the icon, then select View loaded substrate >Change loaded substrate.

NOTE: Substrate advance calibration is not performed when the substrate family ischanged from the front panel.

CAUTION: Removing the substrate from the printer manually without using the front panel coulddamage the printer. Do this only when necessary to clear a substrate jam.

Supported substrate families

Substrate family Description

Self-adhesive Printable PVC films with adhesive on one side and a detachable liner. There are two main vinyl typesclassified by manufacturing process and application purpose: calendered (for flat surfaces) and cast(for complex 3D curves). The film may have different finishes: white, finished, transparent, reflectiveor perforated. Perforated substrates may need manual rather than automatic printhead alignment.

Examples: HP Air Release Adhesive Gloss Cast Vinyl, Avery MPI3000 (calendered), AveryMPI1005 (cast), 3M IJ-380 (cast)

Banner Usually a polyester mesh (which provides mechanical resistance) coated with PVC. There are alsorecyclable versions to cover the same applications (green banners). Banners have a wide range ofgrammage and can be grouped into frontlit, backlit and block-out categories.

Examples: HP Durable Frontlit Scrim Banner, Ultraflex Normandy Pro, Verseidag banners

Textile Printable textile substrates are usually made of polyester or cotton yarns. Some open or light textilesubstrate types come with a removable liner to prevent the ink from passing through the substrate.Textile materials that are very stiff (such as canvases) should preferably be loaded as “Low-temp."substrate. These substrates may need manual rather than automatic printhead alignment.

Film Usually a polyester film, although there are other materials such as PVC or PC. Generally thesesubstrates are used for backlit applications. Select this family setting for substrates that resisttemperatures over 95°C (200°F), otherwise load them preferably as "Low-temp." substrate. Thesesubstrates may need manual rather than automatic printhead alignment.

Example: Intelicoat SBL-7 Polyester Backlit Film

Synthetic paper Substrates manufactured using synthetic resins, mainly extruded from polypropylene (PP). They havecharacteristics similar to those of plastic film, but their appearance and properties are similar toregular paper made from wood pulp.

Examples: Yupo FEB 250, Ilford Omnijet Dry Glossy Portable Display Film

Paper-aqueous Light paper-based (cellulose) substrates with a coating compatible with water-based inks, or offsetpaper. These substrates are not compatible with solvent inks. Weight is usually around 100 g/m².

Example: HP Heavyweight Coated Paper

Paper-solvent Paper-based (cellulose) substrates with a top-coating compatible with solvent inks. Weight is usuallybetween 120 and 200 g/m².

Examples: HP Blue Back Billboard Paper, Intelicoat GPIOF140, blue back substrates

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Stretchable and/or flimsy textiles may require the use of take up reel and/or edge holders.

Substrate family Description

Low-temp. (includingHP Photorealistic)

Substrates sensitive to high temperatures (PP, HDPE, PET thin films), and paper-based (cellulose)substrates with top-coating that have a high stiffness and grammage (200 g/m² or higher).

Example: HP Photorealistic Poster Paper

Mesh An open and resistant polyester mesh coated with PVC and mainly used for building wrapapplications. Some of these substrates have a removable liner to prevent the ink from passingthrough the substrate. These substrates may need manual rather than automatic printhead alignment.

Example: Ultraflex Stripmesh

Must be used with the 2 inch spindle (see Accessories on page 83)

The Latex Media Finder is a tool that allows you to search for substrates (HP and third-party) that havebeen tested and shown to be compatible with your printer. The tool allows searching by manufacturerbrand, substrate type, application or geographical availability. It can be found athttp://www.hp.com/go/latexmediafinder/.

Supported HP substrates

Substrate 2 inch Recycle

TakeBack

ColorPro

FSC® PEFC Oeko

Banners

HP HDPE Reinforced Banner

HP Double-sided HDPE Reinforced Banner

HP Durable Frontlit Scrim Banner

HP Everyday Matte Polypropylene

HP Durable Semi-gloss Display Film

Self-adhesive materials

HP Air Release Adhesive Gloss Cast Vinyl

HP One-view Perforated Adhesive Window Vinyl

HP Permanent Gloss Adhesive Vinyl

HP Permanent Matte Adhesive Vinyl

HP Everyday Adhesive Matte Polypropylene

Films

HP Backlit Polyester Film

Fabrics

HP Heavy Textile Banner •

HP Light Textile Display Banner •

Papers

HP PVC-free Wall Paper (Greenguard, AgBB)

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http://www.hp.com/go/latexmediafinder/

Substrate 2 inch Recycle

TakeBack

ColorPro

FSC® PEFC Oeko

HP White Satin Poster Paper

HP Photo-realistic Poster Paper

HP Blue Back Billboard Paper

HP Coated Paper •

HP Universal Coated Paper •

HP Universal Heavyweight Coated Paper •

HP Heavyweight Coated Paper •

HP Universal Bond Paper • •

HP Super Heavyweight Plus Matte Paper

Specialty materials

HP DuPont Tyvek Banner

HP Satin Canvas

HP Collector Satin Canvas

Key

Must be used with the 2 inch spindle (see Accessories on page 83)

Recycle: Substrates that can be recycled through commonly available recyclingprograms.

TakeBack: HP offers the HP Large-format Media TakeBack program in North Americaand Europe through which most HP recyclable substrates can be returned, availabilityvaries. For details, visit http://www.hp.com/recycle/. Aside from this program,recycling opportunities for these products are currently only available in limited areas.Customers should consult local recycling resources for recycling these products.

Papers bearing the ColorPRO logo are manufactured to meet a strict set of qualityspecifications, with performance criteria such as black optical density, color gamut lineedge acuity and color-to-color bleed. The performance and quality of ColorPRO papersare verified by an independent testing agency.

FSC®-certified papers carry the Forest Stewardship Council® (FSC) Mixed Sourceslabel, signifying that these substrates support the development of responsible forestmanagement worldwide. The wood comes from FSC®-certified well-managed forests,company-controlled sources and/or recycled material.


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http://www.hp.com/recycle/

The Program for the Endorsement of Forest Certification label demonstrates that certifiedHP papers come from forests that are managed sustainably.

Unprinted HP Heavy Textile Banner, HP Light Textile Display Banner and HP Wrinkle-free Flag with Liner are Oeko-Tex-certified according to Oeko-Tex Standard 100, whichis a globally uniform testing and certification system for textile raw materials,intermediate and end products at all stages of production. Tested for emissions ofchemicals such as pesticides, allergy-inducing dyestuffs or tin-organic compounds.

Greenguard HP PVC-free Wall Paper printed using HP Latex Inks is listed in the GREENGUARDproduct list of low-emitting products and is tested to the GREENGUARD Children &Schools standard. The print is neither GREENGUARD nor GREENGUARD Children &Schools Certified. The GREENGUARD Environmental Institute is an American NationalStandards Institute (ANSI) authorized standards developer that establishes acceptableindoor air standards for indoor products, environments, and buildings.See http://www.greenguard.org/.

AgBB The Committee for Health-related Evaluation of Building Products, AgBB, establishes thefundamentals for a uniform and reproducible health-related evaluation of buildingproducts in Germany, including criteria for testing and an evaluation scheme for health-related evaluation of volatile organic compound (VOC) emissions from buildingproducts used for application indoors.

Porous substratesSubstrates of limited porosity may be used with this printer, but very porous substrates could damagethe printer.

To check the porosity of your substrate, see the Maintenance and troubleshooting guide.

If you use a substrate that is too porous, or fail to clean the platen as recommended, you couldexperience a decrease in print quality that would require a service repair not covered by yourwarranty.

Load a roll onto the spindle1. Make sure that the printer wheels are locked (the brake lever is pressed down) to prevent the

printer from moving.

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http://www.greenguard.org/

2. Lift the spindle lock lever to disengage the spindle.

3. Remove the first end of the spindle from the right side of the printer, then move the spindle to theright in order to extract the other end. Do not insert your fingers into the spindle supports duringthe removal process.

The spindle has a stop at each end to keep the roll in position. Remove the blue stop at the left endto mount a new roll (the stop at the other end can also be removed, if you wish). The stop slidesalong the spindle to hold rolls of different widths.

4. Slide the lever-lock on the blue stop to the unlocked position.


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5. Remove the stop from the left end of the spindle.

6. Rest the roll of substrate that you want to load on the loading table. If the roll is long and heavy,you may need two people to handle it.

7. Slide the spindle into the roll.

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8. The right stop of the spindle has two positions: one for rolls of the printer's maximum width, andanother for narrower rolls. Remember to use the second position for narrower rolls, whichimproves the drying process and allows higher printing speeds.

9. Put the blue stop on to the upper end of the spindle, and push it towards the end of the roll.

TIP: If the cardboard core of the substrate is longer than the substrate, you can load thesubstrate without inserting the blue stop, but care should be taken when unloading the substrate,as the loading/unloading table is designed to be used with the blue stop in place.

TIP: When loading a roll that is 1549 mm (61 in) wide, you may find it easier to load withoutstops (remove both stops).

10. Slide the lever-lock to the locked position.


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11. Lift the loading table to ease the spindle into the printer.

CAUTION: To avoid trapping your fingers, do not push the roll with your hands.

If you regularly use different substrates, you can change rolls more quickly if you pre-load rolls ofdifferent substrates on different spindles. Extra spindles are available for purchase.

Load a roll into the printer (automatically)To start this procedure, you need to have a roll loaded on the spindle. See Load a roll onto the spindleon page 23.

The normal minimum substrate width is 23 inches (584 mm). To load substrates down to a minimumwidth of 10 inches (254 mm), go to the front panel and select the icon, then select Substratehandling options > Enable narrow substrate. With this option, print quality is not guaranteed.

TIP: To load a roll of textile material, see The loading accessory on page 50.

TIP: When loading very thin or very thick substrates, or substrates with a tendency to curl, you shouldfollow the manual loading procedure to reduce the risk of substrate jams and printhead crashes; seeLoad a roll into the printer (manually) on page 30.

1. At the printer's front panel, select the icon, then select Substrate load > Load roll.

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2. Carefully insert the leading edge of the substrate above the black-ribbed roller, making sure thesubstrate remains taut during the process. Avoid rewinding the substrate manually, unless theprinter asks you to do so.

WARNING! Take care not to touch the rubber wheels on the platen while loading substrate.These wheels can rotate and trap skin, hair or clothing.

WARNING! Take care not to push your fingers inside the printer's substrate path.

The printer beeps when it detects and accepts the leading edge of the substrate.

3. The front panel may prompt you to remove the edge holders from the platen, if the printer believesthey are present (it may be wrong: it has no sensor to detect them).

4. Select the type of substrate you are loading.

NOTE: You should select the name of the particular substrate that you are using in your RIPsoftware, not in the front panel.

NOTE: The RIP substrate setting will overwrite the front panel setting.

5. If the roll of substrate you are loading is new, select the length in the front panel. If the substratehas been used before, and the tracking feature was used, select the substrate remaining. Forinformation on the substrate length tracking feature see Substrate length tracking on page 57


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6. The printer checks the substrate in various ways and may ask you to correct problems with skew ortension.

NOTE: You can specify the maximum permitted amount of skew at the front panel: select the icon, then select Substrate handling options > Max skew setting.

7. Wait until the substrate emerges from the printer, as shown below.

NOTE: If you have an unexpected problem at any stage of the substrate loading process, seethe Maintenance and troubleshooting guide.

8. If you are loading transparent substrate without opaque borders, you are asked to enter the widthof the substrate and the distance of the right edge from the printer's side plate (as indicated by theruler on the front of the curing module).

9. If you have chosen double-sided printing, the front panel may ask a question about it at this point.

10. The printer calibrates the substrate advance.

11. The printer indicates that it is ready for printing.

Take care not to cover the top fans.

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For instructions on how to use the take-up reel see The take-up reel on page 34.

Load a roll into the printer (manually)The manual loading process should be used in the following cases:

● The substrate is unusually thin or unusually thick.

● The substrate has ragged edges.

● The substrate tends to curl at the edges.

● The printing side of the substrate faces outwards.

In other cases, the automatic loading process is recommended: see Load a roll into the printer(automatically) on page 27.

To start this procedure, you need to have a roll loaded on the spindle. See Load a roll onto the spindleon page 23.

The normal minimum substrate width is 23 inches (584 mm). To load substrates down to a minimumwidth of 10 inches (254 mm), go to the front panel and select the icon, then select Substratehandling options > Enable narrow substrate. With this option, print quality is not guaranteed.

TIP: To load a roll of textile material see The loading accessory on page 50.

1. At the printer's front panel, select the icon, then select Substrate load > Manual load.

This step is optional: you can alternatively begin at step 2.

The front panel may prompt you to remove the edge holders from the platen, if the printer believesthey are present (it may be wrong: it has no sensor to detect them).

2. Lift the substrate-adjustment lever as far up as it will go.


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3. Carefully insert the leading edge of the substrate above the black-ribbed roller, making sure thesubstrate remains taut during the process. Avoid rewinding the substrate manually, unless theprinter asks you to do so. The front panel displays the following.

4. Continue to feed the substrate until it reaches the printing platen. Open the window to help pullthe substrate through.

WARNING! Do not touch the printer's drying enclosure. Even after you have opened thewindow latch, which disconnects the power to the drying and curing modules, the internalsurfaces could be hot.

TIP: If the substrate you are using tends to curl, keep feeding the substrate until the edge is out ofthe printer. You are also recommended to use the take-up reel, or to disable the cutter from thefront panel if not using the take-up reel.

5. Pull down the substrate-adjustment lever as far as it will go.

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TIP: When loading very thin substrates, always select the substrate type as Banner to minimizethe vacuum pressure applied while loading; when loading very thick substrates, always select thesubstrate type as HP Photorealistic to maximize the vacuum pressure. After loading and beforeprinting, go to the front panel and change to the correct type for the substrate you are loading:select the icon, then select View loaded substrate > Change loaded substrate.

TIP: When manually loading textile substrates that you intend to use with the take-up reel, beforeselecting the substrate type it is a good idea to press the Move substrate key on the front paneland use the front panel to advance the substrate beyond the point where it may jam in the printer.This avoids the possibility of a substrate jam at this stage and also some other substrate issues;and it enables you to skip the normal check for skew.






11. The printer indicates that it is ready for printing.

Take care not to cover the top fans.


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Load a cut sheet into the printerThe printer is designed to be used with rolls of substrate. It is possible to load cut sheets into the printer,but print quality cannot be guaranteed, and you may have some difficulty in avoiding skew.

● The sheet should be at least 1067 mm (42 in) long.

● Load the sheet by following the normal roll loading process (automatic or manual, depending onthe substrate).

● During the loading process, the printer tries to detect the winding direction of the roll by turningthe spindle in both directions. When the substrate is not attached to the spindle, the followingmessage appears.

To continue loading, select Skip check – would affect IQ.

● A cut sheet is likely to be loaded with excessive skew, and the printer may not be able to correct itautomatically. If the skew as measured by the printer exceeds 3 mm/m, you are recommended tostop loading and try again. However, if the skew is tolerable, you can consider skipping theautomatic skew correction. To do so, when prompted, choose Continue with current skew.

Unload a roll from the printer1. If you used the take-up reel during printing, unload the printed roll from the take-up reel. See

Unload a roll from the take-up reel on page 47.

2. On the printer's front panel, select the icon, then select Substrate unload > Unload roll.

3. Press the OK button on the front panel as many times as needed to rewind the substrate.

4. Lift the spindle lock lever.

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5. Remove the roll from the printer, pulling out the right end on the right side of the printer first. Donot insert your fingers into the spindle supports during the removal process.

The take-up reelThe take-up reel must be enabled and operated from the front panel. When the take-up reel is enabled,the “Take-up reel enabled” message appears on the Substrate tab on the front panel. If the take-upreel is not enabled and you would like to enable it, select the icon, then select Take-up reel >Enable take-up reel.

The loop-shapers

When in use, the take-up reel requires a dangling loop of substrate weighed down by a loop shaper.There are two different loop-shapers provided with the printer, to be used with different substrate types.

● The heavy loop-shaper is used with banner, textile and mesh substrates. It is attached to supportson either side of the substrate. The spindle stops should not be used with this loop-shaper.


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● The light loop-shaper is used with all other substrates. It lies in the substrate loop, supported onlyby the substrate, unattached at either end. It should be the same width as the substrate; therefore,it is supplied in sections of different widths that can be fitted together. The spindle stops should beused with this loop-shaper.

There are two slightly different procedures for loading a roll onto the take-up reel, depending on whichsubstrate type and therefore which loop-shaper is used: see See Load a roll onto the take-up reel(banner/textile/mesh substrates) on page 35 and Load a roll onto the take-up reel (other substrates)on page 41.

Load a roll onto the take-up reel (banner/textile/mesh substrates)

1. On the printer's front panel, select the icon, then select Take-up reel > Enable take-upreel.

2. The front panel offers you the choice of loading the take-up reel immediately, or during printing.

If you decide to load the take-up reel during printing, familiarize yourself with the proceduralsteps. Loading the take-up reel during printing requires you to complete the procedure while theprinter is feeding and printing substrate. Loading the take-up reel during printing savesapproximately 1 m (3 ft) of substrate.

TIP: If you have already loaded the take-up reel, but the printer fails to recognize that it isloaded, you can save some time by selecting Load it during printing.

The following steps assume that you have decided to load immediately. If you decide to load later,during printing, you must complete the same operations without guidance from the front panel.

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3. For easier access to the take-up reel spindle, lift the loading table into its upright position.

4. Unlock the take-up reel spindle by pushing the spindle lever to its uppermost position.

5. Remove the take-up reel spindle.

NOTE: The take-up reel spindle is longer than the input spindle: the two are notinterchangeable.


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6. Lift the lever in each case to remove both of the stops from the spindle; they will not be used.

7. Load the core onto the take-up reel spindle. The core should be at least as wide as the substrate.

8. Load the take-up reel spindle into the printer by pushing firmly on both ends of the spindle.


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9. Press the OK button on the front panel.

Advance the substrate using the arrows on the front panel. Make sure that the substrate passes infront of the loading table, as shown.

10. Pull down the center of the substrate's leading edge to straighten the substrate. Do not attempt topull more substrate out of the printer.

NOTE: If you are loading the take-up reel during printing you do not need to pull the substratetaut. Tape the substrate to the spindle core when an adequate length of substrate has fed from theprinter after printing begins.

11. Adjust the position of the core on the take-up reel spindle so that it is aligned with the substrate.

12. Tape the leading edge of the substrate to the core in the center, then at each side. Make sure thatthe substrate is straight.

13. Press the OK button on the front panel. The printer advances the substrate.


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14. Press the blue arrow on the take-up reel motor to rotate the spindle one full turn. This will help tosupport the weight of the loop-shaper.

15. Gently lower the loading table, to avoid wrinkles and improve winding.

16. Carefully insert the heavy loop-shaper. This is essential: the take-up reel will not function correctlywithout it.


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17. Fit the loop-shaper into the supports at either side.

18. Use the wind-direction switch on the take-up reel motor to select the winding direction. Setting 1winds the substrate so that the printed image faces in. Setting 2 winds the substrate so that theprinted image faces out.

The front panel shows you the correct setting based on the winding-direction decision you madeearlier.

19. Press the OK button on the front panel. The Take-up reel has been successfully installedmessage appears.

20. The following image shows how the printer looks when it is operating. As substrate is fed from theprinter, it drops down in a loop and then up into the take-up reel spindle.

NOTE: While the take-up reel is operating, make sure that the take-up reel sensors are not blocked.

NOTE: The cutter is disabled when the take-up reel is in use.


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Load a roll onto the take-up reel (other substrates)

1. On the printer's front panel, select the icon, then select Take-up reel > Enable take-upreel.

2. The front panel offers you the choice of loading the take-up reel immediately, or during printing.

If you decide to load the take-up reel during printing, familiarize yourself with the proceduralsteps. Loading the take-up reel during printing requires you to complete the procedure while theprinter is feeding and printing substrate. Loading the take-up reel during printing savesapproximately 1 m (3 ft) of substrate.

The following steps assume that you have decided to load immediately. If you decide to load later,during printing, you must complete the same operations without guidance from the front panel.

3. Make sure that the loading table is in its upright position.



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5. Remove the right-hand end of the take-up reel spindle, then the left.

NOTE: The take-up reel spindle is longer than the input spindle: the two are notinterchangeable.

6. Lift the lever to remove one of the stops from the spindle.

7. Load the core onto the take-up reel spindle. The width of the core should be the same as the widthof the substrate, so that the stops at each end can be correctly placed up against the substrate.


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8. Ensure that both stops are placed on the spindle, but leave some space between the core and thestops at each end.

9. Load the take-up reel spindle into the printer by pushing firmly on both ends of the spindle.


Advance the substrate using the arrows on the front panel. Make sure that the substrate passes infront of the loading table, as shown.

11. Pull down the center of the substrate's leading edge to straighten the substrate. Do not attempt topull more substrate out of the printer.

NOTE: If you are loading the take-up reel during printing you do not need to pull the substratetaut. Tape the substrate to the spindle core when an adequate length of substrate has fed from theprinter after printing begins.

12. Adjust the position of the core on the take-up reel spindle so that it is aligned with the substrate.


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13. Tape the leading edge of the substrate to the core in the center, then at each side. Make sure thatthe substrate is straight.

14. Press the OK button on the front panel. The printer advances the substrate.

15. Press the blue arrow on the take-up reel motor to rotate the spindle one full turn. This will help tosupport the weight of the loop-shaper.


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16. Gently lower the loading table, to avoid wrinkles and improve winding.

17. Assemble a light loop-shaper by matching the shape-coded and color-coded lengths of plastictubing. The loop-shaper must be the same width as the substrate that you are using. Make surethat both end caps are firmly fitted on the ends of the loop-shaper.

NOTE: The front-panel display shows the required length of the loop-shaper based on the widthof the roll that you have loaded into the printer.

18. Carefully insert the light loop-shaper. This is essential: the take-up reel will not function correctlywithout it.

The loop-shaper must have end caps. Make sure that the end caps extend over the edges of thesubstrate.

19. Move the stops towards the center until they are pressing up against the core on both sides, thenlock them.


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20. Use the wind-direction switch on the take-up reel motor to select the winding direction. Setting 1winds the substrate so that the printed image faces in. Setting 2 winds the substrate so that theprinted image faces out.

The front panel shows you the correct setting based on the winding-direction decision you madeearlier.

21. Press the OK button on the front panel. The Take-up reel has been successfully installedmessage appears.

22. The following image shows how the printer looks when it is operating. As substrate is fed from theprinter, it drops down in a loop and then up into the take-up reel spindle.

NOTE: While the take-up reel is operating, make sure that the take-up reel sensors are not blocked.

NOTE: The cutter is disabled when the take-up reel is in use.


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Unload a roll from the take-up reel

1. On the printer's front panel, select the icon, then select Take-up reel > Disable take-upreel.

The printer advances the substrate to allow for cutting.

2. Switch the wind-direction switch to the off position. The switch is in the off position when it iscentered (in other words, when the switch is neither in position 1 nor position 2).

3. Remove the loop-shaper. If you omit this step, it will fall to the floor with the substrate when thesubstrate is cut.

To remove the heavy loop-shaper, first lift the support, then press the lever.


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4. Use the winding button on the take-up reel motor to wind the excess substrate around the take-upreel spindle.

5. Press the OK button on the front panel. The printer asks you to cut the substrate manually.

6. Use the winding button on the take-up reel motor to wind the remainder of the substrate around thetake-up reel spindle.


The amount of printed substrate that is on the take-up reel spindle appears on the front panel.



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9. Remove the roll from the printer, pulling out the end on the right side of the printer first. Do notinsert your fingers into the spindle supports during the removal process.

10. To remove the roll from the printer after you have unloaded the take-up reel, see Unload a rollfrom the printer on page 33.

The edge holdersThe edge holders are designed to prevent the edges of the substrate from rising while printing is inprogress. They are recommended for textile and double-sided printing (even if the front panel does notsuggest them), and are not normally necessary in other situations. When not in use, they can be storedin their case at the rear of the printer.

If you choose to use them, you should place them on the platen when prompted by the front panel (thisprompt appears when using the loading accessory). Open the window, place the edge holders, thenclose the window.

WARNING! Do not touch the printer's drying enclosure. Even after you have opened the windowlatch, which disconnects the power to the drying and curing modules, the internal surfaces could behot.

The edge holders should be placed on the platen so that they slightly overlap the left and right edges ofthe substrate. The edge holders fit into holes in the platen, and they are magnetic, which helps them tostay in place.

Slide the edge holder to the left or right with your fingers so that you can see the edge of the substratein the two square holes in the side of the edge holder.

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The following picture shows an edge holder correctly placed.

NOTE: When you use the edge holders, your prints should have a minimum margin of 10 mm.

The loading accessoryThe loading accessory is designed to help in loading flimsy substrates. It is recommended when loading

such substrates, but not obligatory.

NOTE: The edge holders can be used whether or not you decide not to use the loading accessory.

1. Select Load with accessory from the Substrate Load menu on the front panel.

NOTE: If you select Load with accessory, a message is displayed asking whether you wantto use the edge holders.


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2. Lay the textile loading accessory on the loading table and flip forward enough of the white flapsto cover the width of the substrate.

3. Pull some of the textile substrate from the roll and put the leading edge on the loading accessory.

4. Flip the white flaps back to cover the leading edge of the substrate. The black patches aremagnetic and grip the substrate.

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5. Lift the loading accessory and the leading edge of the substrate together.

6. Load the substrate manually, see Load a roll into the printer (manually) on page 30.

7. The loading accessory passes through the printer's substrate path with the substrate.

8. The front panel asks whether you want to use the edge holders. See The edge holderson page 49.


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TIP: When loading very thin substrates, always select the substrate type as Banner to minimizethe vacuum pressure applied while loading; when loading very thick substrates, always select thesubstrate type as HP Photorealistic to maximize the vacuum pressure. After loading and beforeprinting, go to the front panel and change to the correct type for the substrate you are loading:select the icon, then select View loaded substrate > Change loaded substrate.

10. After passing through the printer, the loading accessory can be removed by hand.






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15. The front panel recommends using the Take-Up Reel (TUR). You can choose to load the TUR now,or later during printing; or you can choose not to use it at all. See The take-up reel on page 34.

16. Complete the loading process as usual and adjust the skew if necessary.

Double-sided printingThe printer can be used to print on both sides of the substrate, in the following way.

NOTE: The print should be at least 28 cm (11 in) wide, otherwise the printer will not be able to findthe reference line when printing the second side.

Outline

1. Tell the printer that you intend to print on both sides.

2. The printer prints the content that you want to appear on the first side. After each job, the printerprints a black reference line that is used to align the matching job on the second side.

3. Cut and unload the substrate.

4. Reload the cut substrate upside down and starting at the end. The reference line marking the endof the first side should be face down and near the leading edge.

5. The printer finds the reference line, and uses it to start printing the second side in the right place.

Double-sided printing can be selected in your RIP software or at the printer's front panel. The RIP settingtakes precedence: if double-sided printing is explicitly turned on or off in the RIP software, the frontpanel setting is ignored.

NOTE: If you try to move the substrate while printing on either side, the front panel asks forconfirmation, because any such movement prevents correct alignment between the two sides.

Double-sided printing in detail

1. Load the substrate in the normal way for the substrate you are using.

2. On the printer's front panel, select the icon, then select Double-sided printing > Side A.Check that the front panel shows the printer status as Ready for side A.

Alternatively, select double-sided printing in your RIP software.

NOTE: The automatic cutter and the extra bottom margin are both disabled during double-sidedprinting.

3. Send one or more jobs to be printed on the first side. Before printing the first job, the printer mayadvance the substrate by about 0.5 m (20 in) so that the second side can be completely cured.


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After each job, the printer prints a black reference line that is used to align the matching job onthe second side.

NOTE: The chance of visible misalignment between the two sides increases with the length ofthe job. For this reason, in double-sided printing you are recommended not to print any single jobthat is longer than 3 m (10 ft).

4. After printing, advance the substrate a little using the Move substrate key.

● If you plan to attach the substrate to the take-up reel before printing the second side, advancethe substrate enough to achieve this.

● If you plan to attach the substrate to the take-up reel while printing the second side, advancethe substrate about 10 cm (4 in).

5. Cut the substrate, either manually or by going to the front panel and selecting the icon, thenForm feed and cut. Before cutting, ensure that the total length of the cut substrate is more than2 m (6 ft 7 in), otherwise you may be unable to load it successfully.

NOTE: The Form feed and cut command will not work if the substrate cannot be cut by thecutter.

6. Select the icon, then select Substrate unload.

7. Reload the substrate with the first (printed) side facing up as it enters the printer, and with thereference line near the leading edge. Reload if necessary until the printer finds less than 1 mm/mskew.

TIP: Although it is not strictly necessary, you may find it quicker to use the manual loadingprocedure as an initial approximation, and then allow the printer to find the reference line moreaccurately. See Load a roll into the printer (manually) on page 30. If you use only the automaticloading procedure, the printer may take some time to find the reference line.

TIP: You are recommended to use the edge holders when printing the second side, which meansusing the manual loading procedure.

TIP: If you have deliberately not attached the substrate to a spindle, and the front panel reportsthat the substrate may be detached from the core, or that the feeding direction is not detected, youcan ignore the message and continue.

8. The front panel asks, Would you like to load substrate for printing as side B? SelectYes.

9. The printer searches for the reference line on the substrate. If it fails to find it, the front panel asksyou to move the substrate using the Up and Down keys until the reference line is aligned with thepermanent line on the platen. You may find it useful to mark where the reference line is on theother side of the substrate.

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NOTE: You are recommended to use the take-up reel to wind side A automatically, to avoid the "telescopic effect" that leads to deformation of the substrate edges and printhead crashes while printing side B.

NOTE: If you know that the automatic search for the reference line is not working (perhapsbecause the substrate-advance sensor is dirty), you can turn it off: select the icon, then selectSubstrate handling options > Auto line detection > Off.

10. Send one or more jobs to be printed on the second side. If you send more than one job, theyshould be sent in reverse order, because printing starts at the end of the second side and worksback towards the beginning.

NOTE: The jobs printed on the second side should probably be rotated 180 degrees, and mayneed to be slightly reduced in size to compensate for the contraction of the substrate after passingonce through the printer. See also the Maintenance and troubleshooting guide.

View information about the substrateOn the printer's front panel, select the icon, then select View loaded substrate > Viewsubstrate details.

The following information appears on the front panel:

● The roll status

● The substrate family that you have selected

● The width of the substrate in millimeters (estimated by the printer)

If no substrate is loaded, the message Out of substrate appears.

The same information appears on the Embedded Web Server's Supplies page.


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Substrate length trackingThe substrate length tracking feature enables you to keep track of how much substrate you have usedand how much is remaining on the roll.

1. When the roll is first loaded onto the printer you have the option to enter the length of substrate onthe roll. The amount of substrate that is subsequently used is then tracked.

2. When the substrate is being unloaded, the front panel will display the amount remaining so thatyou can note it for future reference.

3. Next time the substrate is loaded, you can enter the remaining length, and the printer will againtrack the substrate as it is used. If the substrate was never actually unloaded, for example if therewas a substrate jam and the substrate was unloaded and the printer was turned off and on, if youselect Last known length the printer will apply the values from when the jam occurred (if thetracking feature was enabled).

The remaining length of substrate is always displayed in the Substrate area of the front panel. Thisinformation may also be displayed in your RIP.

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Enable/disable the length tracking feature

1. The length tracking feature can be disabled or enabled from the front panel. Select the icon,then Substrate handling options > Substrate length tracking.

2. Select On or Off.

Store the substrateThe following are tips for storing substrate:

● Always keep unused rolls wrapped in the plastic wrap to prevent discoloration and dustaccumulation. Rewrap partially used rolls if they are not being used.

● Do not stack rolls.

● Allow all substrates to adapt to room conditions out of the packaging for 24 hours before printing.

● Handle film and glossy substrates by the edges or wear cotton gloves. Skin oils can be transferredto the substrate, leaving fingerprint marks.

● Keep the substrate tightly wound on the roll throughout the loading and unloading procedures. Ifthe roll starts to unwind, it can become difficult to handle.


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5 Substrate settings

Download media presetsEach supported substrate has its own characteristics. The printer changes the way it prints on eachdifferent substrate. The RIP requires a description of the requirements of each substrate. This descriptionis called the “media preset”.

The media preset contains the ICC color profile, which describes the color characteristics of thesubstrate. It also contains information about other characteristics (RIP and printer settings) andrequirements of the substrate that are not directly related to color. Media presets for your printer areinstalled in the RIP.

The RIP contains media presets for only the most commonly used substrates. If you buy a substrate forwhich your RIP has no preset, you can obtain a preset for a new substrate in the following ways:

● Try to download the media preset from the substrate manufacturer's Web site.

● If it is not there, try to download it from the RIP company's Web site.

● If it is not there, check availability using the HP Media Finder search application located athttp://www.hp.com/go/latexmediafinder/

● If you cannot find it anywhere, create a new media preset in the RIP. See Add a new substrateon page 59.

● Further information can be found at http://www.hp.com/go/L26500/solutions/

Add a new substrateThis section is provided in case you decide to make your own media preset. Normally there is no needto do this if you can find ready-made presets for all the substrates that you use.

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Summary

Select printer settings and color profile

The correct printer settings for your substrate may be available from your RIP vendor or substratevendor. If not, you can start by copying printer settings from a similar substrate of the same family. SeeSupported substrate families on page 20.

If you cannot find a similar substrate for some reason, here are some recommended default settings foreach substrate family.

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Substrate family Dryingtemp.

Curingtemp.

Heatingairflow

Auto-tracking(OMAS)

Cutter Substrate-

advancecompens

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Inputtension

Vacuum

Self-adhesive 55 110 30 Yes Yes 0 15 25

Banner 50 110 45 Yes No 0 15 5

Textile 55 100 45 Yes No 0 15 20

Film 55 95 30 Yes Yes 0 15 25

Synthetic paper 50 80 30 Yes Yes 0 15 40

Paper-aqueous 45 70 30 Yes Yes 0 15 20

Paper-solvent 50 90 30 Yes Yes 0 15 25

Low-temperaturesubstrate

50 80 30 Yes Yes 0 15 40

Mesh 50 95 30 Yes Yes 0 15 30

The various settings mentioned above are described below.

Setting Description If too low If too high

Passes The number of passes specifieshow many times the printheadswill print over the same area ofthe substrate.

The amount of ink fired per timeunit is larger and ink has lesstime to dry on the substrate. Thismay create coalescence andbanding. The boundariesbetween passes may be morevisible. However, printing speedis relatively high.

Colors are vivid, print quality ishigh. However, printing speed isrelatively low. A lower curingtemperature is needed,otherwise the substrate may bedeformed.

Drying temp.The heat applied in the printingzone removes water and fixesthe image to the substrate.

Print-quality defects such asbanding, bleeding andcoalescence may occur.

Thermal marks may be seen onthe substrate; they may appearas vertical bands in some colors.The substrate may wrinkle on theplaten, causing vertical banding,ink smears or substrate jams.

Curing temp. Curing is needed to coalesce thelatex, creating a polymeric filmwhich acts as a protective layer,while at the same time removingthe remaining co-solvents fromthe print. Curing is vital toensure the durability of theprinted images.

The print may emerge not fullypolymerized, so that the inksmears when rubbed. The printmay appear wet, after printingor later. You may need toincrease the number of passes toachieve adequate curing.

The substrate may wrinkle underthe curing module, causingdefects such as blisters or linerdetachment. The substratewrinkles may also cause verticalbanding or ink smears at thebeginning of the following plot.

Heating airflow Airflow helps to remove theevaporated water from the printzone and thus allows moreefficient drying.

In general, use the substrate family default value.

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Substrate advancecompensation

Your printer was calibrated atthe factory to ensure that itadvances the substrateaccurately when using supportedsubstrates in normalenvironmental conditions.However, you may find it usefulto adjust the substrate advancewhen printing in an unusual butstable temperature or humiditylevel, or if the substrate-advancesensor is not working.

You may see horizontal bandingor grain.

You may see horizontal bandingor grain.

Input tension Tension is applied to thesubstrate from the input spindle.It needs to be constant over thefull width of the substrate, thussubstrate load is a criticaloperation.

The substrate skews and maybecome increasingly wrinkled inthe printing zone. Also, substrateadvance may be irregular,resulting in horizontal banding.

The substrate may bepermanently deformed ordamaged. Substrate advanceproblems may appear inextreme cases.

Vacuum The vacuum applied to thesubstrate at the printing zonehelps to hold the substrate downon the print platen, keeping thedistance to the printheadsconstant.

The substrate may lift up off theplaten and touch the printheads.This can smear the printedimage, cause vertical banding,cause a substrate jam or evendamage the printheads.

For sticky substrates, frictioncould be too high and substrateadvance irregular, resulting inhorizontal banding or irregulargrainy patches.

Bidirectional Specifies whether printheadsprint in both directions, whenmoving from left to right andfrom right to left.

If Bidirectional is selected, theamount of ink fired per unit oftime is larger, and therefore printquality defects such ascoalescence and banding mayoccur, especially at the sides ofthe plot. However, printingspeed is high.

If Bidirectional is unchecked thenthe printing is unidirectional andthe speed is relatively low.

TIP: You are recommended tokeep Bidirectional selected in allcases, increasing the number ofpasses if necessary to avoidcoalescence and banding.

High ink level The maximum quantity of ink willbe laid on the substrate (theHigh ink level option availableonly when the number of passesis 10 or more). The ink quantitymay be reduced by the RIP colorprofile.

If not selected, colors may lookwashed-out.

If selected, there can be excessof ink and some problemsrelated to poor drying andcuring.

TIP: Select High ink level forbacklit and some textileapplications, or if you want highcolor saturation.


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Cutter The printer's built-in cutter cancut the substrate automaticallybetween each print.

Disable the cutter in the following cases:

● You want to increase the speed of printing.

● You want to use the take-up reel.

● You want to cut the substrate manually.

● The leading edge of the substrate tends to curl and causesubstrate jams.

In some cases, the cutter is automatically disabled.

Auto tracking(OMAS)

The substrate-advance sensor(also known as the OpticalMedia Advance Sensor, OMAS)is located under the print platen;it can track the substrateadvance automatically.

Disable the sensor in the following cases:

● The substrate allows ink to pass through to the platen. Cleanthe sensor after using this substrate.

● You are instructed to do so by the front panel, because thesensor is dirty or unable to track this particular substrate.

Load the substrate and print the diagnostic plot

1. Load the substrate in the normal way, paying particular attention to the following points.

● The stop at the right-hand end of the spindle has two possible positions on the spindle.Always use the leftmost position if possible. Use the rightmost position only if the substrate rollrequires the full width of the spindle.

● Turn off the substrate-advance sensor (OMAS) in the RIP if the substrate is transparent ordark, or if the printer recommends you to do so.

● Align the printheads.

2. Open the HP diagnostic chart in the RIP. The chart is stored in your printer, at http://ip-addr/hp/device/webAccess/images/new.tif, where ip-addr is the IP address of your printer.You can also find it at http://www.hp.com/go/L26500/manuals/

3. Select a suitable number of passes for the substrate family. See Select the number of passeson page 66.

4. Print the plot.


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Change settings while printing

You can use the front panel to change the following settings while printing.

● To change temperature and vacuum settings while printing: select the icon, then Imagequality maintenance > Adjust printing params, and choose the setting that you want toadjust. You can use the arrow keys to adjust the curing temperature, the drying temperature or thevacuum pressure. The changes that you make take effect immediately, but they are not saved: thenext job will use the settings in the media profile as usual.

● To change substrate advance calibration while printing (in case of banding): select the icon,then Image quality maintenance > Substrate advance calib > Adjust substrateadvance. You can use the arrow keys to adjust the substrate advance. The changes that youmake take effect immediately, but they are not saved for the next job. See also the Maintenanceand troubleshooting guide.

● To enable or disable extra printhead cleaning while printing: select the icon, then Imagequality maintenance > Enable extra PH cleaning or Disable extra PH cleaning. Inthis case, the change of setting is saved for subsequent jobs.

NOTE: Extra printhead cleaning shortens the life of the printhead cleaning cartridge.

Advanced settings

Here are some more advanced settings, which you are not recommended to change, unless you haveproblems that you cannot resolve any other way.

The drying and curing temperatures used by the printer are determined by adding the offset to the basetemperature. The base temperatures shown in the table are the default values for each substrate family,but may be changed by the printer depending on the printer settings in use. You cannot change thebase temperatures yourself, but you can change the offsets. The base warm-up drying temperature isdetermined by the RIP.

Your RIP may have an option to return all settings to their default values.

Substratefamily

Warm-updrying

temperature offset

Warm-upcuring

temperature

Warm-upcuring

temperature offset

Cool-downdrying

temperature

Cool-downdrying

temperature offset

Cool-downcuring

temperature

Cool-downcuring

temperature offset

Minimumdryingpower

Self-adhesive

10 95 0 80 0 95 0 0.7

Banner 10 95 0 80 0 90 0 0.7

Textile 5 85 0 80 0 90 0 0.7

Film 5 85 0 80 0 100 0 0.7

Syntheticpaper

5 80 0 75 0 85 0 0

Paper-aqueous

5 60 0 75 0 85 0 0

Paper-solvent

10 75 0 75 0 90 0 0.7


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Substratefamily

Warm-updrying

temperature offset

Warm-upcuring

temperature

Warm-upcuring

temperature offset

Cool-downdrying

temperature

Cool-downdrying

temperature offset

Cool-downcuring

temperature

Cool-downcuring

temperature offset

Minimumdryingpower

Low-temp. 10 80 0 75 0 85 0 0

Mesh 10 85 0 80 0 85 0 0.7

The various settings mentioned above are described below.


Warm-up dryingtemperature

The base temperature that thesubstrate in the print zone mustreach before printing starts.

This setting is determined by the RIP. You cannot change it.

Warm-up dryingtemperature offset

This offset is added to the basewarm-up drying temperature,and the total is displayed in thefront panel while the printer ispreparing to print.

Bleeding or coalescence mayappear in the first 200-300 mmof the print.

A longer time to start printing isrequired. Vertical banding or inksmears may occur.

Warm-up curingtemperature

The base temperature that thesubstrate in the curing zone mustreach before printing starts.

This setting is determined by the printer. You cannot change it.

Warm-up curingtemperature offset

This offset is added to the basewarm-up curing temperature,and the total is displayed in thefront panel while the printer ispreparing to print.

The beginning of the print is notfully dry, or looks oily.

Substrate degradation (blisters,adhesive detachment) at thebeginning of the print.

Cool-down dryingtemperature

The base temperature at whichthe substrate can be under thedrying module without beingdamaged. At the end of a job,the substrate is not stopped untilthis temperature is reached.


Cool-down dryingtemperature offset

This offset is added to the basecool-down drying temperature.

A long time is needed to finishthe print.

The substrate at the beginning ofthe next print may be damaged,because it has stopped movingunder too high a temperature.This case is uncommon.

Cool-down curingtemperature

The base temperature at whichthe substrate can be under thecuring module without beingdamaged. At the end of a job,the substrate is not stopped untilthis temperature is reached.


Cool-down curingtemperature offset

This offset is added to the basecool-down curing temperature.

A long time is needed to finishthe print.

The end of the print may bedamaged if the cutter isdisabled.

Minimum dryingpower

The minimum power applied inthe drying module whileprinting, so the substrate doesnot cool too much in lightlyinked areas.

A heavily inked area that comesafter a lightly inked area willhave bleeding or coalescencedefects.

The substrate is damaged inblank or lightly inked areas ofthe print, especially with a highnumber of passes.


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Temperature profile

Many of the main and advanced substrate settings are related to temperature control, since this is acritical area for correct printing results with latex inks on a wide variety of substrates. The diagrambelow graphically represents the evolution of drying and curing temperatures during the variousprinting phases.

NOTE: Target temperatures and time are not to scale. For the specific values used for a givensubstrate type (family), consult the main and advanced settings tables above.

NOTE: tp time can be modified through the printer’s front panel.

Select the number of passes

Increasing the number of passes will tend to improve the print quality but reduce the speed of printing.

Passes Uni/bidir

Selfadhesi

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Banner Textile Film Synthetic

paper

Paperaqueou

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Papersolvent

Lowtemp.

Mesh

4 Bidir No No No No No No No No No

6 Bidir Maybe Starthere

No No No Starthere

Maybe Maybe No

8 Bidir Starthere

Yes No No No Yes Starthere

Starthere

Starthere

10 Bidir Yes Yes No No No Yes Yes Yes Yes

12 Bidir Yes Yes Starthere

Maybe Maybe Yes Yes Yes Yes

16 Bidir Yes Yes Yes Starthere

Starthere

Yes Yes Yes Yes


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Passes Uni/bidir

Selfadhesi

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Banner Textile Film Synthetic

paper

Paperaqueou

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Papersolvent

Lowtemp.

Mesh

18* Bidir Yes Yes Yes Yes Yes Yes Yes Yes Yes

20 to 32 Bidir Yes Yes Yes Yes Yes Yes Yes Yes Yes

* Unlike other printmodes, the 18-pass printmode has 1200 dpi x 1200 dpi input data resolution at 1bpp (1 bit per pixel). Therefore, to generate a 18-pass media preset you should start either from anexisting 18-pass preset or from scratch. In the same way, do not clone an 18-pass media preset togenerate a preset with a print mode other than 18-pass.

Key

● Bidir: bidirectional

● No: not recommended

● Maybe: may be worth trying for extra speed

● Start here, Yes: recommended

NOTE: More specific settings for many substrates from different vendors are available in the HPMedia Finder at http://www.hp.com/go/latexmediafinder/.

Check the quantity of ink on the substrate

Check that the ink quantities in your media preset are adequate. Look at the color patches in the HPdiagnostic chart and check that the patches have the correct amount of ink using the guidelines below:

1. Too much ink: There are several possible symptoms of this problem.

● The last two or three scales of the chart look the same.


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● Vertical bands.

● Horizontal bands.

● Coalescence, grain (can be caused by an excess of light ink).

Try reducing the amount of ink in your RIP software, then reprint the chart and check again.

You may have chosen a media preset that uses more ink than your substrate allows. Consult yourRIP documentation to make sure you’re applying the right media preset, and to find out how tolower the total ink limits of the media preset. For a quick solution, you could change to a differentmedia preset that uses less ink: for example, paper-aqueous presets use less ink than self-adhesivepresets.


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2. Correct amount of ink: The top level of each patch shows a smooth gradient, there are novisible defects and increasing amounts of ink result in increasing color density.

3. Too little ink: The whole chart looks washed out.

Try increasing the amount of ink in your RIP software, then reprint the chart and check again.

You may have chosen a media preset that uses less ink than your substrate allows. Consult yourRIP documentation to make sure you’re applying the right media preset, and to find out how toincrease the total ink limits of the media preset. For a quick solution, you could change to adifferent media preset that uses more ink: for example, self-adhesive presets use more ink thanpaper-aqueous presets.

NOTE: Backlit and some textile substrates usually need to be used with the “High Ink Limit” optionenabled in the RIP.


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Faster printingThe obvious way to increase speed is to reduce the number of print passes, although this will tend toreduce print quality. Bear in mind the following considerations.

● With fewer than 10 passes, you may see an increase in grain.

● With fewer than 8 passes, the printer is more sensitive to substrate advance problems.

● With fewer than 8 passes, you may need to reduce the ink quantity to improve print quality.

● If you want to use the high ink level option, you must use at least 10 passes.

● As you reduce the number of passes, the best curing temperature may be more difficult to find,and may be more sensitive to the ambient temperature and humidity.

Here are some other suggestions for increasing the speed of printing.

● Concatenating prints saves time, because one can be sent while another is being printed.

● Disable the cutter: select the icon, then select Substrate handling options > Enablecutter > Off. With most substrates, this saves some time at the end of the printing process.

● Increase the cool-down curing temperatures. This also saves some time at the end of the printingprocess, but may cause slight substrate deformation, depending on the substrate.

See also the Maintenance and troubleshooting guide.

Color calibrationThe purpose of color calibration is to produce consistent colors with the specific printheads, inks andsubstrate that you are using, and in your particular environmental conditions. After color calibration,you can expect to get identical prints from your printer on different occasions.

Color calibration can be launched from your RIP software; see your RIP documentation for details.

In outline, the process consists of the following steps.

1. A calibration test chart is printed.

2. The HP Embedded Spectrophotometer (or, if you prefer, a different spectrophotometer) scans andmeasures the test chart.

3. The RIP uses the measurements to calculate the necessary correction factors for consistent colorprinting on that substrate.

Color calibration with the Embedded Spectrophotometer is not recommended for the following substratetypes. It may be possible to calibrate some of these substrates by using an external color measurementdevice.

● Non-opaque substrates such as clear film, backlit substrates, and some textiles.

● Substrates with an uneven surface, such as perforated vinyl or punched-window substrates.

● Substrates that suffer deformation from drying and curing, such as paper-based substrates.

● Very elastic substrates, such as some textiles without liner.


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Substrates suitable for color calibration include even-surfaced adhesive vinyls (neither punched norperforated), PVC banners and some opaque, stiff textiles.

Some textiles require the take-up reel for successful printing. However, the take-up reel may fail to copewith the backward movement of the substrate between the printing and scanning phases of colorcalibration. To avoid this problem, proceed as follows.

1. Ensure that the take-up reel is enabled.

2. Advance the substrate until the loop-shaper reaches its lowest position.

3. Manually rewind the take-up reel, using the buttons on the take-up reel motor, to collect thesubstrate and raise the loop-shaper until it almost touches the take-up reel spindle.

4. Set the take-up reel's wind direction to neutral.

5. Launch color calibration from the RIP.

6. When the color calibration has finished, you can re-enable the take-up reel.

Color profilesColor calibration provides consistent colors, but consistent colors are not necessarily accurate. Forinstance, if your printer prints all colors as black, its colors may be consistent but they are not accurate.

In order to print accurate colors, it is necessary to convert the color values in your files to the colorvalues that will produce the correct colors from your printer, your inks and your substrate. A colorprofile is a description of a printer, ink and substrate combination that contains all the informationneeded for these color conversions.

These color conversions are performed by your Raster Image Processor (RIP), not by the printer. Forfurther information on the use of color profiles, see the documentation for your application software andfor your RIP.

In addition to the color profiles used for printing, you may wish to calibrate and profile your monitor(display device), so that the colors you see on the screen relate more closely to those that you see onyour prints.

Color reproduction tricksLatex inks are a new technology, and there are some important guidelines when doing colorseparations (such as when creating or modifying a new media preset within your RIP) that will help tooptimize the printer output in terms of color gamut, ink usage and print quality. These are as follows:

● To achieve the best dark colors in vinyl gloss and other substrates, use as much black and as littlecomposite (CMY) as possible when creating the ICC profile.

● Light inks should be avoided as much as possible in high-density colors such as secondaries andtertiaries (dark red, blue, green, ...).

● Light inks should be restricted to the lowest-density colors, starting the use of dark inks as early aspossible. Typically, a color of more than 50% density should not contain any light inks.

● Light inks should be used at no more than 50% of maximum quantity. An excessive amount of lightinks can create gloss artifacts in vinyl gloss substrates.

Please refer to your RIP documentation for details of how to create or modify media presets.

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Presets for HP-branded substrates have been created following the above recommendations in order tooptimize black and dark colors. You can find the HP media preset for your substrate family athttp://www.hp.com/go/latexmediafinder/.


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6 Retrieving usage information

● Get accounting information

● Check usage statistics

● Check usage statistics for a job

● Request accounting data by E-mail

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Get accounting informationThere are various different ways of getting accounting information from your product.

● View product usage statistics for the whole lifetime of the product, see Check usage statisticson page 74.

● Request accounting data by E-mail. The product sends data in XML at regular intervals to aspecified E-mail address; the data may be interpreted and summarized by a third-partyapplication, or displayed as an Excel spreadsheet. See Request accounting data by E-mailon page 74.

● Use a third-party application to request product status, product usage or job accounting data fromthe product through the Internet. The product provides data in XML to the application wheneverrequested. HP provides a Software Development Kit to facilitate the development of suchapplications.

Check usage statisticsThere are two ways of checking your product's usage statistics.

NOTE: The accuracy of the usage statistics is not guaranteed.

● From the Embedded Web Server, go to the Main tab and select History > Usage.

● From the front panel, select the icon, then Internal prints > User information prints >Print usage report.

Check usage statistics for a jobYou can use the Embedded Web Server to check usage statistics for a particular job: go to the Maintab and select History > Accounting.

NOTE: The accuracy of the usage statistics is not guaranteed.

Request accounting data by E-mail1. Obtain the IP address of the outgoing mail server (SMTP) from your IT department; this is required

in order to send e-mail messages.

2. Ensure that the outgoing e-mail server is configured to enable relaying of e-mail messages that theproduct will send.

3. Open your Web browser and connect to the product’s Embedded Web Server.

4. Select the Setup tab.

5. From the Configuration menu in the left-hand column, select Date & Time.

6. Ensure that the product's date and time have been set correctly.

7. From the Configuration menu, select E-mail server..

8. Enter the IP address of the outgoing mail server (SMTP).

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9. Specify an e-mail address for the product. The latter does not need to be a valid e-mail address,because the product will not receive messages; but it should have the form of an e-mail address. Itserves to identify the product when it sends e-mail messages.

10. From the Configuration menu, select Printer settings.

11. In the Accounting section, if you set Require account ID to On, then every time someone sendsa print job to the product, he or she must provide an account ID: for example, an IDcorresponding to his or her department or to a specific project or client. If someone sends a jobwithout providing an account ID, the product will hold the unidentified job in the queue withoutprinting it until an account ID is provided.

If you set Require account ID to Off, then the product will print all jobs whether or not theyhave an account ID.

12. Set Send accounting files to Enabled.

13. Set Send accounting files to to the e-mail address (or addresses) to which you want theaccounting information sent. This may be an address that you have created specifically to receiveautomatically generated messages from the product.

14. Set Send accounting files every to the frequency with which you want the information sent,choosing a specific number of days or prints.

15. You may want to set Exclude personal information from accounting e-mail to On, sothat the accounting messages will not contain personal information. If this option is Off,information such as user name, job name, and account ID will be included.

When you have completed the above steps, the product will send accounting data by E-mail with thefrequency that you specified. The data are provided in XML and can easily be interpreted by a third-party program. The data provided on each print job include when the job was submitted, when the jobwas printed, the printing time, the type of image, the number of pages, the number of copies, the papertype and size, the amount of each color of ink used and various other attributes of the job. Accountingdata are also provided on scan and copy jobs.

You can download an Excel template from HP's Web site (http://www.hp.com/go/designjet/accounting/) that will enable you to display the XML data more readably in the form of a spreadsheet.

Analysis of the accounting data will enable you to bill customers precisely and flexibly for the use ofyour product. You can, for instance:

● Bill each customer for the total amount of ink and paper used by that customer over a particularperiod.

● Bill each customer separately per job.

● Bill each customer separately for each project, broken down by job.

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http://www.hp.com/go/designjet/accounting/

7 The ink system

Ink system components

Ink cartridges

The printer's six ink cartridges provide magenta, light magenta, black, yellow, light cyan and cyan inkto the printheads. Each cartridge has a capacity of 775 ml.

Ink cartridges require no maintenance or cleaning, but must be shaken before installation. High-qualityprinting results continue even when the ink levels are getting low.

CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because theseelements are sensitive to electrostatic discharge. Such devices are called ESD-sensitive devices. SeeGlossary on page 87. Electrostatic discharges are one of the main hazards to electronics products.This type of damage can reduce the life expectancy of the device.

Printheads

The printheads deposit ink on the substrate. Each printhead is connected to two ink cartridges. Forexample, the printhead shown below draws ink from the light magenta and magenta cartridges.

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The ink system

The printheads are extremely durable and do not need to be replaced every time an ink cartridge isreplaced. They provide excellent results even when the ink cartridges contain a low level of ink.

To maintain optimum print quality, the printheads are automatically tested at regular intervals, andautomatically serviced when necessary. This takes a little time and can occasionally delay printing.

When a printhead eventually needs to be replaced, the front panel will display a message.

CAUTION: Avoid touching pins, leads, and circuitry when handling printheads because theseelements are sensitive to electrostatic discharge. Such devices are called ESD-sensitive devices. SeeGlossary on page 87. Electrostatic discharges are one of the main hazards to electronics products.This type of damage can reduce the life expectancy of the device.

Printhead cleaning kit

The printhead cleaning kit contains the printhead cleaning cartridge, the ink funnel and the ink filter.

Printhead cleaning cartridge

The printhead cleaning cartridge cleans and maintains the printheads, and seals the printheads whenthey are not in use to prevent them from drying out.

The cartridge contains a roll of cloth, which is used to clean the printheads. You are notified when 92%of the roll has been used, after which the cartridge should continue to function for at least another 140m² (1500 ft²) of printed area. A new roll lasts for at least 1850 m² (20000 ft²) of printed area.

The printer will refuse to start a print job if it detects the end of the cleaning roll. You should thenreplace the printhead cleaning cartridge with a new one.

ENWW Ink system components 77

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Ink funnel

The ink funnel collects waste ink produced during printhead servicing. It is important that this funnel isinstalled, as it prevents significant deposits of ink over various other printer parts.

From the ink funnel, the waste ink passes through the ink tube assembly into the printhead cleaningcontainer.

Ink filter

The ink filter filters tiny droplets of waste ink before they pass into the printhead cleaning container.

Printhead cleaning container

The printhead cleaning container stores waste ink collected by the ink funnel.


The ink system

The ink maintenance kit

The ink maintenance kit contains the following components.

● The ink funnel, which collects tiny droplets of waste ink produced during printhead servicing.

● The ink tube assembly, which passes tiny droplets of waste ink collected by the ink funnel to theprinthead cleaning container

If the printer asks you to replace the ink tube assembly, you should replace the ink funnel and theink filter at the same time.

● The ink filter, which filters tiny droplets of waste ink before they pass into the printhead cleaningcontainer.

These components are designed to keep the printer's waste ink from damaging the printer and dirtyingthe environment.

ENWW Ink system components 79

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In order to keep the printer and its surroundings clean, you must ensure that these components arecorrectly installed and maintained. In particular, these steps are essential:

1. Connect the ink tube assembly.

2. Insert the ink funnel.

3. Insert the ink filter and close the filter box.

4. Install the printhead cleaning container.

If the printer continues operating while these components are incorrectly installed or incorrectlyconnected, HP will not be responsible for any resulting damage or cleaning expenses.

The printer displays a message on the front panel if it detects any problem with these components.

Order ink suppliesYou can order the following ink supplies for your printer.

Table 7-1 Ink cartridges

Cartridge Capacity (ml) Part number

HP 792 Black Latex Designjet Ink Cartridge 775 CN705A

HP 792 Cyan Latex Designjet Ink Cartridge 775 CN706A

HP 792 Magenta Latex Designjet Ink Cartridge 775 CN707A

HP 792 Yellow Latex Designjet Ink Cartridge 775 CN708A

HP 792 Light Cyan Latex Designjet Ink Cartridge 775 CN709A

HP 792 Light Magenta Latex Designjet Ink Cartridge 775 CN710A

Table 7-2 Printheads

Printhead Part number

HP 792 Yellow and Black Designjet Printhead CN702A

HP 792 Cyan and Light Cyan Designjet Printhead CN703A

HP 792 Light Magenta and Magenta Designjet Printhead CN704A

Table 7-3 Waste management system

Kit Part number

HP 792 Designjet Printhead Cleaning Kit CR278A

HP 792 Designjet Ink Maintenance Kit CR279A

HP 789/792 Designjet Printhead Cleaning Container CH622A


The ink system

8 Print options

Printer statesThe printer may be in any one of the following states; some of them require waiting.

● Ready (cold): The printer is powered on but has not printed yet, and the heaters are not turnedon.

● Preparing to print: The printer is warming up the heaters and preparing the printheads toprint. This takes 1 to 8 min.

● Ready for substrate

● Ready for side A/B

● Printing

● Printing side A/B

● Curing: This takes 1.5 to 5 min.

● Finishing: The printer is cooling down and preparing for stand-by. This takes 0.5 to 5 min.

If jobs of the same print mode as the already-printed file are sent while the printer is Curing (if thecutter is not enabled) or Finishing, the printer goes to Preparing to print.

To save time between prints, concatenate jobs with the same print mode (same number of passes) andturn the cutter off to skip the Curing and Finishing states. You can also use nesting to print severaljobs in the same workflow.

Even if the cutter is on or successive jobs use different print modes, it is better to print them all togetherwithout delays to minimize the time spent in Preparing to print.

Change marginsThe printer margins determine the area between the edges of your image and the edges of thesubstrate.

The margins for a particular print job are selected in the RIP software; if the job exceeds the substratewidth, it will be clipped.

The front panel offers additional settings for the bottom margin: see Table 10-4 Margins on page 85.These settings apply only to single prints when the cutter is not in use. The bottom margin is not appliedbetween several prints sent at the same time, nor during double-sided printing.

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To set the bottom margin at the front panel, select the icon, then Substrate handling options >Extra bottom margin.

NOTE: The extra bottom margin set in the front panel is applied in addition to the bottom marginselected in the RIP.

Request the printer’s internal printsThe internal prints provide various kinds of information about your printer. Request these prints from thefront panel, without using a computer.

Before requesting any internal print, make sure that substrate is loaded and that the Ready messageappears on the front-panel display.

To print an internal print, select the icon, Internal prints, then select the type of internal print thatyou want.

The following internal prints are available:

● Menu map: Shows details of all the front-panel menus.

● Configuration: Shows all the current front-panel settings.

● Usage report: Shows estimates of the total number of prints, number of prints by substrate family,number of prints by print-quality option, and total amount of ink used per color. The accuracy ofthese estimates is not guaranteed.

● Service information: Provides information that service engineers require.

82 Chapter 8 Print options ENWW

Print options

9 Accessories

Order accessoriesThe following accessories can be ordered for your printer.

TIP: Spare spindles ease the process of switching between different substrates.

Name Product number

HP Designjet Soft Media Loading Accessory CR765A

HP Designjet L26500 61 × 2-inch Spindle CV063A

HP Designjet L26500 61 × 3-inch Spindle CV135A

HP Designjet L26500 User Maintenance Kit CQ201A

ENWW Order accessories 83

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B8K59A

B2W90A

C9F31A

HP Designjet L26500/28500 Edge Holders

HP Designjet L26500/28500 Platen Cover

HP Designjet L26100 61-in Take-up Reel

10 Printer specifications

Functional specifications

Table 10-1 HP No. 792 ink supplies

Printheads Yellow/black, cyan/light cyan and light magenta/magenta

Ink cartridges Yellow, black, magenta, light magenta, cyan and light cyan. All cartridgescontain 775 ml of ink.

Printhead cleaning kit Non-color-specific

Ink tube assembly Non-color-specific

Ink filter Non-color-specific

Table 10-2 Substrate sizes

Minimum Maximum

Width 584 mm (23 in)

Narrow substrate: 254 mm (10 in)

1549 mm (61 in)

Length 1.5 m (59 in) Roll with maximum external diameter of 180 mm(7.1 in)

Table 10-3 Print resolutions

Ink level Number of passes Halftone resolutions (dpi) Print resolutions (dpi)

100% 4–28 (except 18) 300, 600 1200×1200

18 1200 1200×1200

200% 10–28 (except 18) 300, 600 1200×1200

18 1200 1200×1200

The table above shows the resolutions supported by the printer. See your RIP documentation to find theresolutions supported by your RIP.

84 Chapter 10 Printer specifications ENWW

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Table 10-4 Margins

Side margins 5 mm (0.2 in)

Top margin (leading edge) 5 mm (0.2 in)

Bottom margin (trailing edge) 5 mm (0.2 in) (none)

100 mm (3.9 in) (small)

150 mm (5.9 in) (normal)

200 mm (7.9 in) (extra)

300 mm (11.8 in) (extra)

400 mm (15.7 in) (extra)

500 mm (19.7 in) (extra)

Physical specificationsTable 10-5 Printer physical specifications

Weight (including stand) L26500 - 202kg / L26100 - 180kg

Width 2465 mm

Depth 690 mm

Height 1370 mm

Memory specificationsTable 10-6 Memory specifications

Memory (DRAM) 512 MB

Hard disk 160 GB

Power specificationsNOTE: An electrician is required for the setup and configuration of the building electrical system usedto power the printer and also for printer installation. Make sure that your electrician is appropriatelycertified according to local regulations and supplied with all the information regarding the electricalconfiguration.

Your printer requires that the following electrical components be supplied and installed by the customer,according to the National Electrotechnical Code (NEC).

Table 10-7 Single phase line specifications

Outside Japan Japan only

Number of power cords 2 2

ENWW Physical specifications 85

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Table 10-7 Single phase line specifications (continued)

Outside Japan Japan only

Input voltage 220-240 V~ (-10%+6%) 200V (-10%+10%)

Input frequency 50 / 60 Hz 50 / 60 Hz

Power consumption 4.8 kW (overall consumption for bothpower cords)

4.8 kW (overall consumption for bothpower cords)

Maximum load current (per power cord) 15 A 15 A

Environmental specificationsTable 10-8 Printer environmental specifications

Relative humidity range for best print quality 20–80%, depending on substrate type

Temperature range for best print quality 18 to 25°C (64 to 77°F), depending on substrate type

Temperature range for printing 15 to 30°C (59 to 86°F)

Temperature range when not in operation -25 to +55°C (-13 to +131°F)

Temperature gradient no more than 10°C/h (18°F/h)

Maximum altitude when printing 3000 m (10000 ft)

NOTE: The printer must be kept indoors.

NOTE: If the printer or ink cartridges are moved from a cold location to a warm and humid location,water from the atmosphere can condensate on the printer parts and cartridges and can result in inkleaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning onthe printer or installing the ink cartridges, to allow the condensate to evaporate.

Acoustic specificationsTable 10-9 Printer acoustic specifications

Idle sound power ≤ 5.1 B (A)

Operating sound power ≤ 7.5 B (A)

Idle sound pressure ≤ 39 dB (A)

Operating sound pressure ≤ 56 dB (A)

86 Chapter 10 Printer specifications ENWW

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Glossary

AirflowAir is blown through the printing zone to speed up the drying process.

Back tensionThe backwards tension applied to the substrate by the input spindle, which must be constant across the width ofthe substrate. Too much or too little tension may cause substrate deformation and print quality defects.

BidirectionalBidirectional printing means that the printheads print while moving in both directions. This increases the speed ofprinting.

BleedingA print-quality defect that occurs when the ink spreads on the substrate across areas of different colors.

CoalescenceA print-quality defect that occurs when the ink spreads on the substrate within an area of the same color.

CockleA substrate condition in which it is not lying perfectly flat, but rises and falls slightly in shallow waves.

Color accuracyThe ability to print colors that match the original image as closely as possible, given the fact that all devices havea limited color gamut and might not be able to match certain colors precisely.

Color consistencyThe ability to print the same colors in a particular print job, from print to print and from printer to printer.

CuringThe substrate is heated in the curing zone to coalesce the latex, creating a polymeric film which acts as aprotective layer, while at the same time removing the remaining co-solvents from the print. Curing is vital to ensurethe durability of the printed images. Too high or too low a curing temperature may cause print quality defects.

CutterA printer component that slides back and forth across the platen to cut the substrate.

DryingThe substrate is heated in the printing zone to dry the ink and fix the image to the substrate. Too high or too low adrying temperature may cause print quality defects.

Edge holderA metal piece designed to prevent the edge of the substrate from rising while printing is in progress.

FirmwareSoftware that controls your printer's functionality and is stored semi-permanently in the printer (it can be updated).

GamutThe range of colors and density values reproducible on an output device, such as a printer or monitor.

HDPEHigh Density Polyethylene.

ENWW Glossary 87

I/OInput/Output: this term describes the passing of data between one device and another.

ICCThe International Color Consortium, a group of companies that have agreed on a common standard for colorprofiles.

Ink densityThe relative amount of ink that is deposited on the substrate per unit of area.

IP addressA unique identifier that identifies a particular node on a TCP/IP network. It consists of four integers separated bydots.

LEDLight-Emitting Diode: a semiconductor device that emits light when electrically stimulated.

Loading accessoryA flexible plastic accessory that fits over the leading edge of the substrate while it is being loaded into the printer.Some substrates are difficult to load without this accessory.

Loop-shaperA cylindrical weight inserted into the loop of substrate required by the take-up reel. A light and a heavy loop-shaper are provided, to suit different substrate types.

Minimum drying powerThe minimum heat applied in the printing zone so that the substrate does not cool too much in lightly-inked areas.Low minimum power may cause print quality defects; high minimum power may damage the substrate, especiallywith a high number of passes and in blank or lightly-inked areas.

NozzleOne of many tiny holes in a printhead through which ink is deposited onto the substrate.

OMASThe Optical Media Advance Sensor, otherwise known as the substrate-advance sensor. The sensor located in theprint platen that tracks the substrate movement and increases its accuracy.

PassesThe number of print passes specifies how many times the printheads will print on the same area of substrate. Ahigher number of passes tends to improve print quality and printhead health, but reduces the speed of printing.

PCPolycarbonate.

PEPolyethylene.

PETPolyethylene Terephthalate (polyester).

PLAPolylactic Acid.

PlatenThe flat surface within the printer over which the substrate passes while it is being printed on.

PPPolypropylene.

PrintheadA removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) anddeposits it on the substrate, through a cluster of nozzles.

88 Glossary ENWW

PVCPolyvinyl Chloride.

SpindleA rod that supports a roll of substrate while it is being used for printing.

SubstrateA thin, flat material designed to be printed on, made of paper or other materials.

Substrate advance compensationA slight adjustment to the amount of substrate advance between print passes, to compensate for the characteristicsof different substrate types. The printer normally performs this adjustment automatically, but may need to berecalibrated for substrates not supported by HP, or for an unusual ambient temperature or humidity. Incorrectsubstrate advance compensation may cause banding with fewer than 8 passes, or graininess with 8 passes ormore.

Substrate-advance sensorThe sensor located in the print platen that tracks the substrate movement and increases its accuracy. Otherwiseknown as OMAS (Optical Media Advance Sensor).

UnidirectionalUnidirectional printing means that the printheads print only while moving in one direction. The speed of printing islower than in bidirectional. In general, print bidirectional and increasing the number of passes is a better way ofimproving print quality.

Vacuum pressureThe substrate is held flat against the platen by vacuum suction. Too much or too little suction may cause printquality defects. Too little suction may also cause a substrate jam or damage the printheads.

ENWW Glossary 89

Index

Aaccess control 18accessories

order 83accounting 74accounting data by E-mail 74acoustic specifications 86add new substrate 59altitude 15

Bbuzzer on/off 16

Ccalibration

color 70caution 3color calibration 70color profile tricks 71color profiles 71color reproduction tricks 71components of printer 5connect the printer 13

connection method 13contrast in front panel 16cool-down delay 16cutter

disable 70

Ddate and time 15diagnostic plot 60double-sided printing 54downloading media presets 59drying enclosure 8

Ee-mail alerts 16edge holders 49edge holders case 7Embedded Web Server 10

access 17e-mail alerts 16

language 17usage per job 74usage statistics 74

environmental specifications 86

Ffaster printing 70features of printer 5front panel 9

language 15front view 6front-panel options

adjust printing params 64adjust substrate advance 64audio alert 16auto line detection 56change loaded substrate 20,

32, 53cooldown wait when idle 16date and time options 15disable take-up reel 47enable extra PH cleaning 64enable narrow substrate 27,

30enable take-up reel 34, 35,

41extra bottom margin 82form feed and cut 55internal prints 82load roll 27load with accessory 50manual load 30max skew setting 29, 32, 53print usage report 74reset EWS password 18restore factory settings 17select altitude 15select display contrast 16select language 15select units 16side A 54sleep mode wait time 16substrate length tracking 58

substrate unload 55unload roll 33view substrate details 56

functional specifications 84

Hhard disk specification 85HP diagnostic plot 60

Iink

usage 74ink cartridge

about 76ordering 80specification 84

ink filterabout 78

ink funnelabout 78

ink tube assemblyabout 79

internal prints 82

Llabels, warning 4language 15loading accessory 50loading thick substrates 32, 53loading thin substrates 32, 53

Mmargins

changing 81specification 85

media presetsdownloading 59

memory specifications 85

Oorder

accessories 83ink cartridges 80

90 Index ENWW

printheads 80waste management system 80

Ppaper

usage 74physical specifications 85porous substrates 23power specifications 85print resolution 84printer states 81printer's main components 5printer's main features 5printhead

about 76ordering 80specification 84

printhead cleanerspecification 84

printhead cleaning cartridgeabout 77

printhead cleaning containerabout 78

printhead cleaning kit 77printing delays 81printing faster 70

Rrear view 7resolution 84restart the printer 12restore factory settings 17

Ssafety labels 4safety precautions 1scanner

usage 74security 18sleep mode wait time 16specifications

acoustic 86environmental 86functional 84hard disk 85ink supplies 84margins 85memory 85physical 85power 85print resolution 84substrate size 84

statisticsusage 74usage per job 74

substrateadd new 59advanced settings 64automatic load 27change settings while printing

64displaying information 56edge holders 49load cut sheet 33load onto spindle 23load textile 50loading accessory 50manual load 30overview 19porous 23print on both sides 54settings 60storage 58supported families 20take-up reel 34tips 19unload 33

substrate length tracking 57substrate sizes (max & min) 84

Ttake-up reel

motor 8using 34

turn the printer on/off 11

Uunits of measurement 16

Wwarning 3warning labels 4

ENWW Index 91

designjet l26500 / l26100 printer series - … · color profiles ... operator-serviceable parts...

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