desktop deployment planning service ddps in action – session 2 preflight questionnaire & ddps...
TRANSCRIPT
Desktop Deployment Planning Service
DDPS In Action – Session 2Preflight Questionnaire
&
DDPS Live Meeting Series
Desktop Deployment Planning Service In Action
Desktop Deployment Planning Service
Introductions
Today’s SpeakersLothar ZeitlerSenior ConsultantMicrosoft [email protected]
Chris BushSenior ConsultantMicrosoft [email protected]
Jason CrossSenior Consultant Microsoft [email protected]
Lutz SeidemannArchitectMicrosoft [email protected]
General DDPS questions can be directed to: [email protected]
Desktop Deployment Planning Service
DDPS In Action Series Overview
Session 2 – Preflight QuestionnaireQ & A
Agenda
Desktop Deployment Planning Service
DDPS In Action Series Overview
Session 2 – Preflight QuestionnaireQ & A
Agenda
Desktop Deployment Planning Service
Multiple sessions in this series 30-60 minute 300-level webcastsLed by Subject Matter Experts who will provide real-world insight on delivery
DDPS In Action Series Overview
Schedule of Topics:May 30: DDPS OverviewJune 6: PFQ: Preflight QuestionnaireJune 13: SBS: Strategy Briefing Session/ADS: Architecture Design SessionJune 20: BDD HydrationJune 27: Demonstrating DDPS (Demo Environment and Videos)July 18: Deliverables/Cost Calculator
July 4th and July 11th: US National Holiday and Microsoft Worldwide Partner Conference(visit our Hands-On Lab at WPC in Denver)
Desktop Deployment Planning Service
1, 3, 5, 10 days of desktop deployment planning and consulting services
Can be extended up to 15 days by trading training vouchers Customizable per engagement*75% of eligible customers are 1-day or 3-dayEngagement is typically delivered contiguously1-day DDPS can be delivered as 8 hours onsite –or-3-4 teleconference sessionsCan be delivered by single resource (broad technical coverage)
DDPS v2Delivery View
Pre-Engagement QuestionnaireDiscover as much as possible before meeting with customer 1st time
Strategy Briefing Session Overview - Explains the process at high levelTypically conducted with the BDMs and CxO-level customer resources attendingUsually 1-2 hours
Architectural Design SessionTechnology discussions based on technical issues from PEQ, and business drivers from SBSUsually 3 days
Proof of Concept (Virtual)Conducted using consultant’s Virtual environmentCustomized to show recommendations from ADSNot left with the customer
Proof of Concept (Physical)Built using customers lab and hardwareConstructed using BDD Hydration scriptsCan be left with the customer
Preflight Con call
Strategy Briefing Session
Architectural Design Session
Proof of Concept
Engagement
Summary Session
Desktop Deployment Planning Service
Validate DDPS Voucher
Signed Work Order
Preparation
Preflight Con call
Strategy Briefing Session
Architectural Design Session
Proof of ConceptEngagement
Summary Session
T-5 WeeksCustomer activates DDPS benefit and voucher is validated by PartnerSign any pertinent Contract/Work Order/Statement of WorkEngage Microsoft account teamForward Preflight Questionnaire to customer and Microsoft account teamConsultant assignment and preparation
T-3 WeeksConcall with Microsoft account team to review questinnaire
T-2 WeeksPreflight Concall with customer
T-1 WeekCustomization of DDPS materials
T-0 WeeksStart of DDPS engagement (Strategy Briefing Session, etc.)
DDPS Engagement TimelineSample
Desktop Deployment Planning Service
DDPS Delivery Guide
Provided as part of the DDPS program materialsSteps through all phases of deliveryIdentifies skills a consultant should possess to deliver a DDPS EngagementLists the recommended tools and technologies that a consultant for a DDPS EngagementIdentifies differences between the 1, 3, 5, 10 day DDPS offerings, as well as full sample agendas
Desktop Deployment Planning Service
DDPS In Action Series Overview
Session 2 – Preflight QuestionnaireQ & A
Agenda
Desktop Deployment Planning Service
Preflight Concall
MandatoryGoals
Assist you in filling out Preflight QuestionnaireSet expectations for the DDPS engagement (what’s in/out of scope, timing, travel, etc.)Your introduction to the customer sponsorAllow customer to schedule proper resources to attend different topicsSchedule remaining con calls (1 Day only)Allow customer to schedule a conference room/projector (3 Day)Fill out Day 3 agenda items (which optional technical drill down sessions you will present)Lab - list of hardware requirements (5,10 day)Lab - list of software requirements (5,10 day)
Preflight ConcallStrategy Briefing
SessionArchitectural Design
SessionProof Of Concept
Engagement Summary Session
Desktop Deployment Planning Service
Preflight Concall
Best PracticesInclude the Microsoft Account Team
Account Executive – responsible for customer and Microsoft account teamTechnical Account Manager – responsible for dealing with customer IT staff and overall technical supportOthers – Sales and Services Executives, Engagement Manager, Enterprise Strategy Consultant, etc.
Review hardware/software requirements portion of Pre Flight Questionnaire with customerTry to ensure your customer sponsor will attend all sessions of the engagementUse the Engagement Initiation Checklist in the DDPS Delivery Guide for Consultants‘Soft preparation’
Review customers websiteLearn about stock price and historyCompetitionCorporate Mission Statements
Preflight ConcallStrategy Briefing
SessionArchitectural Design
SessionProof Of Concept
Engagement Summary Session
Desktop Deployment Planning Service
Preflight Concall
Preflight ConcallStrategy Briefing
SessionArchitectural Design
SessionProof Of Concept
Engagement Summary Session
Desktop Deployment Planning Service Pre-Flight Conference Call Agenda
10:00 am-10:10 am Introductions
10:10 am-10:30 am Agenda Items for the presentation portion of the engagement
10:30 am-10:45 am (11:00 am for three day engagement)
Pre Flight Questionnaire Review
10:45 am-11:00 am Lab requirements (for five day and ten day offerings)
Sample Agenda for pre-flight customer conference call as found in the DDPS Delivery Guide for Consultants
Desktop Deployment Planning Service
3 Main SectionsGeneral
Basic customer information (company name, industry, contact information, etc.)Customer’s Microsoft information (account manager, agreements, etc.)
Engagement ProfileCore section that details existing environment (number of users, current software, hardware profiles, networking, management, etc.)
Engagement TypesDefinition of DDPS engagements (1, 3, 5, 10, day)Engagement prerequisites (hardware, software, etc.)
Preflight QuestionnaireOverview
Desktop Deployment Planning Service
Key item used to jump start the engagementForwarded to customer to get them involved in the processHelps to focus the priorities of the engagement, topics to cover, raise questions and issues, etc. Provides insight to current environment as well as future needs
Involve the Microsoft Account Team to assist in the filling out the questionnaire
Preflight QuestionnaireOverview (cont.)
Desktop Deployment Planning Service
Used at end of engagement to complete the required DDPS deliverables
Cost Calculator SpreadsheetUsing inputs and actual values provided by the customer, the consultant will help build an approximation of potential deployments costs
DDPS Engagement Summary and Recommendations Document
Comprehensive summary of the information uncovered during the project
Preflight QuestionnaireOverview (cont.)
Desktop Deployment Planning Service
Demo
Pre-Flight Questionnaire
Desktop Deployment Planning Service
Resources and Links
DDPS Web Sitehttp://www.iwsolve.com/ddps
DDPS FAQhttps://iwsolve.partners.extranet.microsoft.com/ddps/ddps_faq.htm
DDPS Online tutorialhttps://training.partner.microsoft.com/plc/register.aspx?publisher=3&courseid=1375
DDPS Engagement Materialhttp://directory.partners.extranet.microsoft.com/providerdeliverables.aspx
DDPS v2 Exam 70-624http://www.microsoft.com/learning/exams/70-624.mspx
DDPS v1 Exam 74-139http://www.microsoft.com/learning/exams/74-139.mspx
Desktop Deployment Planning Service
Resources and Links (cont.)
Microsoft Volume Licensing Services http://licensing.microsoft.com/
DDPS Solution Provider and the Office System Solution Directory (OSSD)
http://directory.partners.extranet.microsoft.com/psbproviders/Voucher Validation and Redemption (VVR) Tool
https://vvr.microsoft.com/DDPS Partner Instructions for Voucher Redemption
https://iwsolve.partners.extranet.microsoft.com/PackagedServices/PartnerInstructions_UsingVVR_v1.2.dochttps://partner.microsoft.com/download/US/40017563
DDPS Partner Instructions on reimbursement:https://iwsolve.partners.extranet.microsoft.com/PackagedServices/PartnerInstructions_RequestingPayment_v1.2.doc
DDPS reimbursement form:https://iwsolve.partners.extranet.microsoft.com/PackagedServices/PackagedServices_PartnerPaymentRequestForm_v1.4.doc
Desktop Deployment Planning Service
Questions
Desktop Deployment Planning Service
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