Desktop PTT Client for Windows

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Please note before using PTT

• To install the desktop PTT client on your Windows PC, please refer to the client installation guide (provided separately).

• Your Windows PC must have the right network connection for PTT (check with AT&T on requirements).

• Push-to-Talk contacts reside within the application. You will need to launch the application to use PTT.

• Contacts and groups set up by a corporate administrator cannot be deleted or edited by the user from the desktop client. A corporate administrator will need to delete or edit those contacts remotely.

• A microphone and a speaker are required for the desktop client to work.

• Supported OS version is Windows 7 and XP.

1. Navigation BarFrom the Windows Home menu, select the Push-to-Talk icon and launch the application. You will see the following menu icons:

a. Home – Displays your call and conversation history. You can also change your presence status here.

b. Contacts – Displays your contacts and allows you to start a PPT call, send an alert, or add/search for a contact.

c. Groups – Displays your groups and allows you to create/edit a group or initiate a group call.

d. Favorites – Displays your favorite contacts and groups. You can easily start a PPT call to your favorites.

a b c d

2. Creating PTT ContactsThere are two ways to add PTT contacts:

Manual Entry – Contacts can be manually entered into the Enhanced PTT application. Some clients may not have this ability if the corporate administrator has restricted manual contact entry.

Administrator-Managed Contacts – A corporate administrator can add PTT contacts directly into all of a corporation’s PTT clients. Contacts added by a corporate administrator cannot be deleted or changed.

The following instructions illustrate how to add contacts manually.

a. From the Contacts screen, click Menu and select New Contact.

b. Enter contact name and phone number. Click Save.

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3. Creating PTT Groups Groups can be created manually or pushed to the phone by the corporate administrator. Groups added by a corporate administrator cannot be deleted or changed. The following steps illustrate how to create a group manually.

a. Go to the Groups screen, click Menu, and select New Group.

b. Enter the group name, click Add Members, select the members to be added to the group.

c. Click Menu again, and select Add.

d. When done, click Save to create the group.

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4. Making PTT Calls to an Individual, a Pre-defined Group, or a Quick Group (Ad Hoc Group)a. Go to the Contacts screen (to call an individual or an ad

hoc group) or the Groups screen (to call a pre-defined group).

b. Click the individual or group you want to call. To initiate an ad hoc group call, you can select multiple contacts by using the check box, click Menu, and select PTT Call.

c. A PTT call button will appear on the screen.

d. Click AND hold the on-screen PTT call button and start speaking AFTER you hear a chirp. When you finish speaking, release the PTT call button.

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e. If the on-screen PTT call button turns red or if you hear an “error” tone while holding the PTT call button, it means someone else has the floor. Wait for the other person to stop talking (you will hear a “chirp” tone).

f. Click End Call if you want to end the call. The call will also end automatically after a few seconds of inactivity.

To make PTT Calls from the History section of the Home screen, go to the Home screen to see a list of the contacts and groups you communicated with most recently. You can call any of them using the same PTT call initiation steps described above.

5. Receiving Incoming PTT Callsa. When you receive a PTT call, you will hear a “chirp”

followed by the caller’s voice.

b. To respond, click and hold the on-screen PTT call button while speaking. When you finish speaking, release the PTT call button.

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6. Setting Your Presence Statusa. Go to the Home screen.

b. Click the availability status bar above the call history. A menu will be displayed. Select the availability status you would like to set (e.g., Available or Do Not Disturb).

c. The Presence Status icon and text will be updated on the home screen status bar.

7. Sending an Alert (Call Me Alert) a. Go to the Contacts screen and click the check box of the

contact you would like to send the alert to (The purpose of the alert is to request someone to call you).

b. Click Menu and then Send Alert.

c. A confirmation will appear on the screen that the alert has been sent.

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8. Editing/Deleting PTT Contacts Please note that contacts set up by an administrator cannot be deleted or edited.

a. Select a contact from the PTT contact list by clicking the check box next to the contact.

b. Right-click on contact and choose the Edit or Delete option. The contact will be deleted after you confirm the deletion.

You can edit a contact name but not the phone number. If you need to change the phone number, please delete the existing contact and create a new one.

9. Editing/Deleting PTT GroupsPlease note that groups set up by an administrator cannot be deleted or edited.

a. Go to the Groups screen and select the group to edit or delete.

b. Click Menu and select your options.

10. Setting FavoritesGo to the Favorites screen.

a To set a contact as a favorite: click Menu and select New Favorite/Contact. Then use the check box to select one or multiple contacts you want to include in your favorite list. Click the Menu key again and select Add.

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b. To set a group as a favorite: click Menu and select New Favorite/Group. Then use the check box to select one or multiple groups you want to include in your favorite list. Click the Menu key again and select Add.

The default option is to show favorite contacts. If you want to view favorite groups, click Groups, which is located above the Home screen icon. To switch back to a list of favorite contacts, click Contacts above the Home screen icon.

11. Supervisory OverrideThe Supervisory Override feature allows a designated supervisor to take the floor (and start speaking) any time during a group call, even when someone else is speaking. A supervisor can be assigned only by an administrator through the Corporate Administration Tool (CAT). A special supervisor symbol is displayed next to the name of a group with a supervisor and next to the supervisor’s name as well.

If you are designated as a supervisor, you can simply use the PTT call button to take the floor any time and start speaking. Likewise, if you are not a supervisor, your control of the floor can be overridden any time by a supervisor.

Group memeber’s view of the symbol of the supervisor

Supervisor’s view of the supervisor symbol

12. SettingsYou can customize the PTT application through the Settings tab. Below are an overview of commonly used settings options.

a. Click the “Settings” tab on any screen of the navigation bar.

b. Audible Alert settings allows you to choose how often the alert is played (once or more than once).

c. Volume control allows adjustment of audio volume. Please note that changing the volume in the PTT application changes the system volume on the PC and vice versa.

d. Instant Personal Alerts and Missed Call Alerts notifications can be disabled.

e. Other settings include the options of logging out, showing tutorials, auto starting when Windows starts, and restoring default application settings.

Note: make sure that you click Save after you make a settings change.

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