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    © 2008 Prentice Hall, Inc.© 2008 Prentice Hall, Inc.

     All rights reserved. All rights reserved.PowerPoint Presentation by Charlie CookPowerPoint Presentation by Charlie Cook

    The niversity o! "est Alaba#aThe niversity o! "est Alaba#a

    $

    H%#an &eso%rceH%#an &eso%rce

    'anage#ent'anage#entELEVENTH EDITIONELEVENTH EDITION

    G A R Y D E S S L E R G A R Y D E S S L E R 

    (ob Analysis(ob Analysis

    Chapter 4Chapter 4

    Part 2 | Recruitment and PlacementPart 2 | Recruitment and Placement

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    © 2008 Prentice Hall, Inc. All 4–2

     A!ter st%dying this cha)ter, yo% sho%ld be able to*

    $.$. +isc%ss the nat%re o! ob analysis, incl%ding what it is+isc%ss the nat%re o! ob analysis, incl%ding what it is

    and how it-s %sed.and how it-s %sed.

    2.2. se at least three #ethods o! collecting ob analysisse at least three #ethods o! collecting ob analysis

    in!or#ation, incl%ding interviews, %estionnaires, andin!or#ation, incl%ding interviews, %estionnaires, and

    observation.observation.

    /./. "rite ob descri)tions, incl%ding s%##aries and ob"rite ob descri)tions, incl%ding s%##aries and ob

    !%nctions, %sing the Internet and traditional #ethods.!%nctions, %sing the Internet and traditional #ethods.

    .. "rite ob s)eci!ications %sing the Internet as well as"rite ob s)eci!ications %sing the Internet as well as

    yo%r %dg#ent.yo%r %dg#ent.

    1.1. 3)lain ob analysis in a 4obless5 world, incl%ding3)lain ob analysis in a 4obless5 world, incl%ding

    what it #eans and how it-s done in )ractice.what it #eans and how it-s done in )ractice.

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    © 2008 Prentice Hall, Inc. All 4–3

    'ethods o! Collecting (ob Analysis'ethods o! Collecting (ob Analysis

    In!or#ation* The InterviewIn!or#ation* The Interview

    6 In!or#ation 7o%rcesIn!or#ation 7o%rces

    Individ%al e#)loyeesIndivid%al e#)loyees

    ro%)s o! e#)loyeesro%)s o! e#)loyees

    7%)ervisors with7%)ervisors withknowledge o! the obknowledge o! the ob

    6  Advantages Advantages

    9%ick, direct way to !ind9%ick, direct way to !ind

    overlooked in!or#ationoverlooked in!or#ation

    6 +isadvantages+isadvantages

    +istorted in!or#ation+istorted in!or#ation

    6 Interview :or#atsInterview :or#ats

    7tr%ct%red ;Checklist

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    © 2008 Prentice Hall, Inc. All 4–4

    'ethods o! Collecting (ob Analysis'ethods o! Collecting (ob Analysis

    In!or#ation* 9%estionnairesIn!or#ation* 9%estionnaires

    6 In!or#ation 7o%rceIn!or#ation 7o%rce Have e#)loyees !ill o%tHave e#)loyees !ill o%t

    %estionnaires to describe%estionnaires to describe

    their ob=related d%ties andtheir ob=related d%ties and

    res)onsibilitiesres)onsibilities

    6 9%estionnaire :or#ats9%estionnaire :or#ats 7tr%ct%red checklists7tr%ct%red checklists

    >)en=ended %estions>)en=ended %estions

    6  Advantages Advantages 9%ick and e!!icient way to9%ick and e!!icient way to

    gather in!or#ation !ro#gather in!or#ation !ro#

    large n%#bers o!large n%#bers o!

    e#)loyeese#)loyees

    6 +isadvantages+isadvantages 3)ense and ti#e3)ense and ti#e

    cons%#ed in )re)aringcons%#ed in )re)aring

    and testing theand testing the%estionnaire%estionnaire

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    © 2008 Prentice Hall, Inc. All 4–5

    'ethods o! Collecting (ob Analysis'ethods o! Collecting (ob Analysis

    In!or#ation* >bservationIn!or#ation* >bservation

    6 In!or#ation 7o%rceIn!or#ation 7o%rce

    >bserving and noting the>bserving and noting the

    )hysical activities o!)hysical activities o!

    e#)loyees as they goe#)loyees as they go

    abo%t their obsabo%t their obs

    6  Advantages Advantages

    Provides !irst=handProvides !irst=hand

    in!or#ationin!or#ation

    &ed%ces distortion o!&ed%ces distortion o!

    in!or#ationin!or#ation

    6 +isadvantages+isadvantages

    Ti#e cons%#ingTi#e cons%#ing

    +i!!ic%lty in ca)t%ring entire+i!!ic%lty in ca)t%ring entire

     ob cycle ob cycle

    >! little %se i! ob involves a>! little %se i! ob involves a

    high level o! #ental activityhigh level o! #ental activity

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    © 2008 Prentice Hall, Inc. All 4–6

    'ethods o! Collecting (ob Analysis'ethods o! Collecting (ob Analysis

    In!or#ation* Partici)ant +iary?@ogsIn!or#ation* Partici)ant +iary?@ogs

    6 In!or#ation 7o%rceIn!or#ation 7o%rce

    "orkers kee) a"orkers kee) a

    chronological diary? log o!chronological diary? log o!

    what they do and the ti#ewhat they do and the ti#e

    s)ent on each activitys)ent on each activity

    6  Advantages Advantages

    Prod%ces a #ore co#)leteProd%ces a #ore co#)lete

    )ict%re o! the ob)ict%re o! the ob

    #)loyee )artici)ation#)loyee )artici)ation6 +isadvantages+isadvantages

    +istortion o! in!or#ation+istortion o! in!or#ation

    +e)ends %)on e#)loyees+e)ends %)on e#)loyees

    to acc%rately recall theirto acc%rately recall theiractivitiesactivities

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    9%antitative (ob Analysis Techni%es9%antitative (ob Analysis Techni%es

    Position Analysis

    Questionnaire

    Functional Job

    Analysis

    Quantitative Job

    Analysis

    Department of

    abor !D"#

    Procedure

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    "riting (ob +escri)tions"riting (ob +escri)tions

    Job

    $dentification

    Job

    %ummary

    Responsibilities

    and Duties

    Authority of the

    $ncumbent

    %tandards of

    Performance

    &or'in(

    Conditions

    Job

    %pecifications

    %ections of a

    )ypical Job

    Description

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    "riting (ob 7)eci!ications"riting (ob 7)eci!ications

    %pecifications for

    )rained *ersus

    +ntrained

    Personnel

    %pecifications

    ,ased on

    %tatistical

    Analysis

    -&hat traits and

    e.perience are re/uired

    to do this 0ob 1ell3

    %pecifications

    ,ased on

    Jud(ment

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    (ob Analysis in a 4(obless5 "orld ;cont-d

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    B T & ' 7

     ob analysis ob analysis ob descri)tion ob descri)tion

     ob s)eci!ications ob s)eci!ications

    organiation chartorganiation chart

    )rocess chart)rocess chart

    diary?logdiary?log

    )osition analysis %estionnaire)osition analysis %estionnaire

    ;PA9@@<

     ob analysis )roced%re ob analysis )roced%re!%nctional ob analysis!%nctional ob analysis

    7tandard >cc%)ational7tandard >cc%)ationalClassi!ication ;7>CC<

     ob enlarge#ent ob enlarge#ent

     ob rotation ob rotation

     ob enrich#ent ob enrich#ent

    deobbingdeobbing

    bo%ndaryless organiationbo%ndaryless organiation

    reengineeringreengineering

    co#)etenciesco#)etencies

    co#)etency=based ob analysisco#)etency=based ob analysis)er!or#ance #anage#ent)er!or#ance #anage#ent