dev it company profile

DEV IT SERVICES (M) SDN BHD CO 728215-K

DEV IT COMPANY PROFILE

PREPARED BY:

KALAIVAANI A/P RAMACHENTERAN

DEV IT SERVICES (M) SDN BHD

NO 3A JALAN SANGGUL 1A,

BANDAR PUTERI KLANG,

SELANGOR DARUL EHSAN.

TEL:603-51616030

FAX: 603-51621797

Web Site: www.devit.com.my

E-MAIL: [email protected]

tel:603-51616030


STATEMENT OF CONFIDENTIALITY & NON-DISCLOSURE

This document proprietary and confidential information. All data

submitted to client is provided. In reliance upon its consent not to use or

disclose any information contained herein except in the context of its business

dealings with DEV IT SERVICES (M) SDN BHD (KNOW AS ABBYS IT

SERVICES (KL) SDN BHD).The receipt of this document agrees to inform

present and future employees of clients who view or have aces to its content

of its confidential nature.

The recipient agrees to instruct each employee that they must not disclose any

information concerning this document to others except to the extent that such

matters are generally know to, and are availed herein without DEV IT express

written consent.

DEV IT retains all title ownership and intellectual property rights to the

material and trademarks contained herein, including all supporting

documentation, files marketing material and multimedia.

BY ACCEPTANCE OF THIS DOCUMENT THE RECEIPIENT AGREES TO

BE BOUND BY THE AFORMENTIONED STATEMENT.


EXECUTIVE SUMMARY

DEV IT is pleased to present client with business proposal for the

DEV IT support services project. We under standard to the dynamic or IT

problem that client faces and recognize the unique trained to made

successfully support services in client.

Having duly examined your situation, we are confident that our proposed

services will effectively address your needs. Our goal is to deliver better

and quality services to our client with cost effective, no matter customer

satisfaction is placed high priority in DEV IT.

Our unique is ability to deliver quality services with cost effective is our

success, our past track record in the art of IT industry we are one of secure

data disposal and secure IT equipment relocation, secure network cabling,

Security Alarm System and CCTV Solution and disposal equipment for

major client in financial industry.DEV IT services delivery given high value

to our valuable partners and client in financial industry to secure their

valuable data and asset by initial prevention to protect valuable asset and

data. We look forward to forming a mutually rewarding relationship with

client.


COMPANY BACKGROUND

DEV IT founded in 27 March 2014 by Ms.Kalaivaani Ramachenteran Managing Director for DEV IT Group (www.abbysit.com) is maker of the popular of DEV Group of Companies and our IT Solution and Services and Security Alarm and CCTV Solution. Our desk support services are known for hardware, software, Security Alarm system and CCTV Solution. We have been quite successful in support hardware and software and notably in desk support.

DEV IT currently serves over more than 100 customers in corporate manufacturing, hand users, shipping & forwarding office and employees 20 people in greater Klang area .It has won numerous awards for its software and hardware.

Mission Statement:

The company’s mission is to will enable, empower & energize our clients with global class delivery & ICT Solutions and “Do it right in First time.”

Vision Statement:

The company’s vision to be a leading service provider in Asia- Pacific and to be an accountable business partner of our clients in field of information and communication technology.

http://www.abbysit.com/


Our Corporate Office:

DEV IT SERVICES (M) SDN BHD

No 3A ,Jalan Sanggul 1A,

Bandar Puteri Klang,

41200 Klang.

Branch:

ABBYS IT SERVICES SDN BHD

No JA5355, Jalan Teratai 1,

Taman Maju,

77000 Jasin, Melaka.


DEV IT Services is a company provide total hardware and network,

end-to-end Software solution service provider. At the hub of our business

is our service and technical support center led by our team of Microsoft

Certified System Engineers, Software Engineers and supported by fully

trained computer, printer, network components and communication

technicians and not left out our network structured cabling and M&E

services bundle in our core Business Services to our Client.

Our showroom enables you to view and see demonstrated the very

latest in computer and office technology, and our fast track supply service

enables you to order and receive your equipment with minimum delay.

Services Provide By DEV IT

✓ Network Managed Services

✓ Network Fields support Services

✓ Project Management Services

✓ Relocation services – IT and Non IT

✓ Office Move – Furniture’s/ Workstation

✓ Structured Cabling – Network

✓ Fiber Optic Cabling

✓ Fields Engineer Support Services

✓ IMAC Services ( Install, Move, Amend and Configure )

✓ Desktop and Servers Managed services

✓ Network Architecture and Design Consultation

✓ Hardware Sales and Service

✓ Web Hosting Services


✓ Website Development b2b,b2c,portal development

✓ IT Outsourcing Services

✓ Software Developments and customization

✓ Security Appliance Solutions

✓ Firewall Appliance Setup and Manage Services

✓ Antivirus Quick Heal Solutions

✓ Operating System optimization

✓ Software and Applications Integration services

✓ SQL Accounting System sales and Support Services

✓ HR & Payroll ERP Solutions.

✓ E-waste Services

✓ Secure Data Wipe Services

✓ Buy and Refurbished Desktop and Notebook

✓ CCTV Cabling and Commissioning Services

✓ Door Access Solutions and Services.

✓ Accounting Outsource Services

✓ Taxation and Auditing Services

✓ Company Secretariat Services

✓ Cisco Hardware sales and Services

✓ Cisco Training – Real Industrial Training LAB Services.

✓ Instructed Lead /Online Training for Cisco Cortication.

✓ Instructor lead / Online Training for Microsoft

Certification

✓ Instructed Lead / Online Training for Cisco Certification

✓ Instructor lead / Online Training for Juniper Cortication

✓ Instructed Lead /Online Training for Citrix Cortication


SERVICES –HARDWARE MAINTENANCE

Dev It offers a very economically period maintenance services for

servers, desktop and laptop PCs, EPOS equipment, peripherals and

communications hardware from all leading manufacturers.

Essentially, for a fixed fee, the service provides for an engineer to visit on-

site within a specified time-frame of a fault being reported. A menu of

service options enables us to offer you a service customized to meet your

specific business needs and delivered to a predefined Service Level

Agreement (SLA).

You can select response and fix timescales appropriate to the criticality of

your equipment, and can vary these by hardware type, location or by

specific pieces of equipment. Additionally, you can opt for fully

comprehensive, call limited or service credit contracts. We provide support

24 x 7 and where applicable, can also provide permanent on-site

maintenance engineers.

Secure your maintenance to us and join our growing list of customers who

have the peace of mind to concentrate on their business instead of repairing

computers.

SERVICES – IT OUTSOURCING

Dev IT Services provides offers a one stop solution by finding IT-

enabled solutions to your most pressing needs. We provide clients with

high quality, time bound and cost effective outsourcing IT services. Also,


continuously investing in innovative technologies and experienced

manpower has enabled us to be flexible enough to suit your requirements

weather it is a one-time need or an ongoing project.

We can undertake a variety of IT related outsourcing services including

Software Development, Data Conversion and Data entry.

Using our IT outsourcing services can make a lot of difference in the

performance standards of your business, whether small or big. IT

outsourcing helps you focus on your core business while saving time and

money thus providing you a competitive advantage.

SERVICES – NETWORK MANAGED SERVICES

At Dev IT our experienced teams of highly certified IT engineers do

not just install networks: We integrate networks. First we ensure your

physical network wiring and infrastructure will withstand today’s ever

increasing bandwidth demands. From data cabling and hubs to wireless

access points, switches and routers, and more, we use state-of-the-art

network components to assure smooth network operations.

Our engineers perform full administration services for your network, e-

mail, printers, wireless, desktop support, and remote access. We also offer

additional IT services including network monitoring, connectivity, security,

training, disaster recovery, and enterprise consulting services.

Our expertise allows us to assist our clients in:

✓ Internet and network security

✓ Secure VPN service

✓ Remote access solutions

✓ Messaging (email) and collaboration

✓ Database design and administration


✓ Firewall and proxy server solutions

✓ System upgrades and data migration

✓ Data storage and backup solutions

✓ Cable and wireless networking services

✓ Local and Wide Area Networking (LAN & WAN)

✓ Network architecture and Design for Enterprise and SME

✓ Wireless Network Survey – Certified Engineer

✓ Wireless Design and Deployment Services

✓ Network Health Assessment and Solutions.

✓ Enterprise Network Management Services.

✓ Network Monitoring services 24 x7

✓ Field Support Services 24 x7

Relocation Services

Dev It Services another valuable services offered to our client in the market

which include comprehensive Relocation Services, in our comprehensive

relocation service we emphasize hassle free Moving Service to our client, our team

is very specialize in Secure Moving Service and Support to our client which

includes:

• IT Relocation Service

• Personal Belonging Relocation Services

• Fireproof Locker Relocation Service

• Safe Locker Moving Service

• Logistic Service

• Packaging and Moving Office furniture

• Pre Move Services / Post Move Services

• Tagging and Labeling

• General Labour Supply

• Professional Skill Worker Supply

• Material Supply

• Document Management Service and etc.


Process of Relocation Service

Relocation Service - Completed Job History

Safe Move / Fire Proof/Compactor/Workstation

Proposal from

Client

Collect User Move

Data

Review Client

Requirement

Identify obstacles Planning and

Implementation

Handover / Standby

Service


IT Equipment/ Personal Item Relocation Service

SERVICES – CISCO CERTIFICATION

Dev IT Services now specialized training center in Malaysia for CISCO

CCNA, CCNP, CCIP, CCIE for F5 BIG-IP LTM& Ethical Hacking Global

Certifications Courses such as CSCU, CEH, CHFI, ECSA, CNDA, ENSA,

etc. etc. with international standards.

The success of our students was inspiring and so was their faith in Dev

IT. It was this faith that was a catalyst for our venturing into areas


beyond just Certifications and developing a real Technical Experts.

We have a state of the art fully equipped Networking Lab with more

than 80 Networking equipments like Cisco Routers, L2 Switches, L3

Switches, Multi Layer Switches and Wireless Routers.

Dev IT is the only Academy in Malaysia even in the world providing

Live NAT/PAT and Multisite VPN Projects to each and every students

participating in any of the Training Program.

At Dev IT, first we believe in strong Internetworking foundation and

more hands on multiple Products, rather than just passing the

certification.

✓ Highly credentialed training instructors with real-world

knowledge and having core networking experience with reputed

MNC.

✓ Advanced CISCO preparation lab with CISCO routers and

switches. (Cisco Layer 3 Switches, Multilayer Switches, Cisco

Layer 2 Gigabit Switches, Cisco 2800 ISR Routers, Cisco 1800

Series ISR Routers, Cisco 2600 Series Routers, Cisco 1700 Series

Routers, Cisco 2500 Series Routers, Cisco Wireless Routers, Gigabit

Modules, WAN Modules, NM Modules, Channelized E1/T1

Modules, Cisco HWIC Cards ETC.)

✓ 100% Hands on real Cisco Routers, L2 Switches, L3 Switches,

Wireless Router and Many More…

✓ Limited number of seats per batch for personal attention.

✓ Customized practical workbook.

✓ High level of student interaction and class participation.

✓ Public IPS to play with NAT and PAT, and 24 hours internet

connection.

✓ Most competitive pricing for all the courses and life time

membership of DEV IT family.


SOLUTIONS – PROJECT DEVELOPMENT

At Dev IT, our goal is to build software of the highest possible quality

for our clients. We take software quality very seriously, which means that

we work with you to understand your expectations, and we make sure that

the end product meets those expectations.

As for complete Software Project Development we have a proven track

record of successful software projects. You can draw on this experience to

ensure similar success for your project. The secret to our success is our

commitment to quality. It means that we are committed to working closely

with you to understand your needs, and ensuring that the software we

build meets those needs. Only after you are confident that we understand

your needs will we develop, test and deliver a custom software solution.

Other area within our software project development scope include;

Management Guidance. There are many traps in software development

that can cause organizations to lose time, money and customers. According

to recent studies, over 50% of software projects fail to deliver on time or

budget; many fail to deliver anything at all. What’s surprising is that most

of these failures can be attributed to a small number of problems. Through

our experience we can guide and help you avoid the traps and lead your

projects to success.

Software Process Improvement. Many organizations attempt software

process improvement efforts; few succeed. We can provide guidance in

your organization’s to improve its software process. Again, drawing on our

wide experience we can guide you to your goal of improving project

schedules, reducing costs or implementing CMM key process areas.

Technical Guidance. We can assist you and lead your organization in the

following efforts: reviewing software documentation, conducting

documentation or code inspection meetings, creating software project


plans, training teams in software inspection or estimation, creating or

reviewing software architecture and design, creating or reviewing

functional test documents, risk management, and auditing software project

plans.

SOLUTION – OS OPTIMIZATION

Organizations seek to lower their Total Cost of Ownership (TCO) by

improving and automating administrative processes. To be effective,

today's businesses must be able to efficiently leverage operating system

technologies to automate the installation, configuration and management

of an operating system environment. At DEV IT we leverage both

hardware and software through proper planning and configuration

strategies and techniques.

Our capable system administrators will maintain, optimize and

troubleshoot your operating system environment, automate installation,

configuration, management and common administrative tasks, and

systematically troubleshoot and maintain the Active Directory for high

availability.

To fine tune your operating systems environment we will;

• Implement troubleshooting and maintain your Server

• Collect and analyze performance statistics and baselines

• Maintain hard disk partition and boot record integrity

• Troubleshoot a Windows Server 2003- 2016 Active Directory

• Resolve file and system replication conflicts

• Maintain a stable Active Directory infrastructure for high availability

• Automate common Windows administrative tasks using scripting

technologies

• Extend scripting solutions with widely available components


• Automate large-scale Active Directory changes using ADSI

This is very valuable for all business and keeps your operating system

healthy with minimum bugs and downtime.

SOLUTIONS – INTEGRATED SECURITY MANAGEMENT SYSTEM

DEV IT has recently ventured into a niche safety and security market where

we provide a total security solution termed Integrated Security Management

System.

We are committed to delivering exceptional security solutions and services through

innovative solutions to end-user segments and long-term partnerships with major

security equipments manufacturer to minimize risk and maximize client’s peace of

mind.

Some of our highly reliable and proven system includes:

• ePatrol RFID Guard Tour System

• Biometric and RFID Door Access & Attendance System

• Wired and Wireless Alarm System

• Closed Circuit Television (CCTV) Surveillance System

• WEB Enable Time Attendance

Our total solution includes system design, supplying, installation, testing,

commissioning, training and maintenance services.

DEV IT SERVICES CLIENT DETAILS

1. STANDARD CHARTERED BANK BHD

2. SCOPE INTERNATIONAL SDN BHD

3. PRICE SOLUTIONS SDN BHD


4. ALCATEL LUCENT SDN BHD

5. PFIZER SDN BHD

6. INTERDEALS AUTOMATION SDN BHD

7. NOKIA SDN BHD

8. NUCW BERHAD

9. KOPERASI NUCW SDN BHD

10. EXPERIAN SDN BHD

11. MANIPAL MEDICAL COLLAGE MELAKA SDN BHD

12. MANIPAL UNIVERSITY NILAI SDN BHD

13. JACMETAL SDN BHD

14. JR COMPUTER SDN BHD

15. KLINIK ALAM MEDIA –BANDAR PUTERI

16. KLINIK TAN & MANO SDN BHD (10 BRANCH)

17. LSW FREIGHT (M)SDN BHD

18. MAHA DHYA SDN BHD

19. TECH WIZARDS SDB BHD

20. MARKORA SYSTEM (M) SDN BHD

21. MAJECTIC OASIS LINE SDN BHD

22. MARVEL FREIGHT(M) SDN BHD

23. MULTIDATA MEDIC SDN BHD

24. SINAR TECHNOLOGY SERVICES SDB BHD

25. PERNIAGAAN ARRAFIQ SERVICES SDN BHD

26. PROFIL BUDI SDN BHD

27. RISKTEC (M) SDN BHD

28. RRC WORLDWIDE MANAGEMENT CONSULTANTS

29. WAXTON ENGINEERING SDN BHD

30. ALLIED SAKUSHI SDN BHD

31. SMART WAVE TECHNOLOGY SDN BHD

32. SIN & ASSCOCIATES

33. UNIMIND HOLDINGS SDN BHD

34. VITAL COMPUTER (M) SDN BHD

35. NACOL MALAYSIA SDN BHD

36. PAKATAN BUDI SDN BHD

37. BC LIM ENTERPRISE

38. PANASONIC FOUNDRY (M) INDUSTRIES SDN BHD

39. BRASTAD SOLUTIONS SDN BHD


40. PERPUSTAKAAN AWAM MELAKA

41. POLIKLINIK PERDANA

42. PUTERI RESORT HOTEL MELAKA

43. JECMETAL INDUSTRIES SDN BHD

44. SAULT & CO

45. KELINIK MANO & EUGENE

46. SEA WAY FREIGHT SERVICES SDN BHD

47. KLINIK POORI

48. MAJLIS DAERAH JASIN

49. TAN SWI CHAY& CO

50. MARUWA (M) SDN BHD

51. MSTS ASIA SDN BHD (MELAKA & PASIR GUDANG)

52. VELA AUTO CARE SDN BHD

53. WAWASAN MEGAH SDN BHD

54. YEE WAN MANUFACTURING SDN BHD

55. FIMACHEM SDN BHD

56. DASS & CO

57. SRI DHAYA SDN BHD

58. VALIRAM GROUP

59. BECHEM TECHNOLOGIES SDN BHD

60. AP PARKING MANAGERS SDN BHD

61. CCS AUTOMATION SDN BHD

62. GTG ENGINEERING SDN BHD

63. ORRIX SOLUTION SDN BHD


Distributor and Service Partners

Dev It Services (M) Sdn Bhd has capitalized prestigious

Hardware Partner and Service Solution Integrator partner from

most distributors in the industry; here we include our Distributor

and service provider channels.

✓ Ingram Micro Sdn Bhd

✓ Servex Sdn Bhd

✓ ECS Malaysia Sdn Bhd

✓ Mlink (M) Sdn Bhd

✓ Advancenet Sdn Bhd

✓ AAC Distribition Sdn Bhd

✓ AMT Distribution Sdn Bhd

✓ JOS (M) Sdn Bhd

✓ ALL IT Sdn Bhd

✓ Jayacom Sn Bhd.

✓ ARC Solution Sdn Bhd

✓ Advantech Technology Sdn Bhd.

✓ COMSCOPE

✓ Silicon Sdn Bhd

✓ Panduit Sdn Bhd


Dev IT Services (M) Sdn Bhd

Company Organization Chart

Mr Elumalai Annmalai

Mr Elumalai Annmalai Managing Director

+60122369161

Ms Kalaivaani Ramachenteran

Finance Director

+60123495943

Mr Kevin Paul

(Advisor)

+60193275366

Ms Taniswary

(Account Admin)

Ms Yogeswary

(Account Admin)

Mr Dass

(Technical Manager)

Mr Kartik

(cabling Supervisor)

Klang Valey

Mr Kumaresan

(Technician)

Klang Valey

Mr Jamal bin Bahar

(Technician)

East Malaysia

Mr Prasan

(cabling)

Klang Valey

Mr Vinot

(Technician)

Klang Valey

Mr Nanthakumar

(Technician)

Penang (North)

Mr Tarshan

(cabling)

Klang Valey

Mr Musthafa

(Network Support Manager)


Dev IT Services (M) Sdn Bhd

Collaboration Partner Chart

Dev It Services (M) Sdn Bhd Mr Elumalai Annmalai

+60122369161

Perniagaan Letrik Dunia Bintang SDN BHD

T.P.LOW +60193302727

Waxton Engineering Sdn Bhd Mr Suguvanesan Pillai

+60196673675

IT Vision Consulting Sdn Bhd Mr Nadaraja a/l Vellasamy

+60123391243

Customizer Global Sdn Bhd Mr Lau

(Truck Service)


CONCLUSION

DEV IT is confident that our proposed for support strategy will help Client IT

Solutions work smooth. We sincerely hope that Client will consider us as a long –

term partner and allow us to enter into a mutually beneficially relationship. We are

available to answer any questions you may have and look forward to discussing

this opportunity further.

After reviewing this document, the following steps should be performed in

order to come to a final agreement.

✓ Submission of Questions /Suggestions

✓ Counter proposal or approval by Client

✓ Negotiation of Fees ,terms ,Clauses and condition

We declare this offer to be binding and free of errors or omissions. Due diligence

has been performed in order to ensure compliance with your requirements and

particular situation.

Thank you for your Interest

Sincerely

For DEV IT SERVICES (M) SDN BHD

kalai

Kalaivaani A/PRamachenteran

Finance and Marketing Managing Director

Tel: 03-51616030/ 012-3495943

[email protected] OR [email protected]

mailto:[email protected]

dev it company profile

Documents