develop scalable it human resources in vietnam · 2017-10-02 · decision no. 1755 / qd-ttg signed...

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www.iscquangtrung.edu.vn DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM Dr. Anh-Thu Nguyen SaigonTech Chancellor Quang Trung IT Workforce Solution Center (ISC Quang Trung), Managing Director Hochiminh, December 19,2017

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Page 1: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

DEVELOP SCALABLE

IT HUMAN RESOURCES IN VIETNAM

Dr. Anh-Thu Nguyen

SaigonTech Chancellor

Quang Trung IT Workforce Solution Center (ISC Quang Trung), Managing Director

Hochiminh, December 19,2017

Page 2: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

CONTENT

1.Viet nam IT Human Resources Vision and Policy

2. IT workforce development in Vietnam

3.To develop IT scalable workforce: Some recommendations

4.SaigonTech and ISC Quang Trung case study

Page 3: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

VIETNAM IT HR DEVELOPMENT VISION TOWARD 2020

Ministry of Information and Communication

• HR development for IT is a key factor that has decisive impact on

development of ICT infrastructure, industry and application.

• HR development must be a top priority in Vietnam ICT development Strategy

• HR development has to closely associate with the process of education

renovation at university level.

Decision No. 1755 / QD-TTg signed by Prime Minister, 2010

• By 2020, Vietnam will be in the world's top 70 ICT countries.

Page 4: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

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TRUST OF FOREIGN INVESTORS Tholons Top 100 Outsourcing Destinations 2016

Page 5: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

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TRUST OF FOREIGN INVESTORS APAC’s 6 Primary Locations of Global Delivery Country Destinations

100 Outsourcing Destinations 2016

Page 6: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

IT WORKFORCE SUPPLY

254 higher institutions with IT training programs

HN: 57

HCMC: 49

80,000 graduates expected in 2017 and 2018

.

HCMC

31 universities18 Colleges

South

34 universities

30 Colleges

Hanoi

39 universities18 Colleges

North

38 universities

46 Colleges

Page 7: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

STEM EFFORTS OF EDUCATIONAL INSTITUTIONS

Vietnam 6 times won many prizes in robotic and IT

international competition

Vietnam has put lots of efforts in STEM integration

in secondary education

Aids from US and UNESCO to promote STEM

education in Vietnam

Many STEM maker places built for students

Many centers established to promote STEM for

kids

Vietnam win the first prize at the ABU Robocon 2017

Page 8: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

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2016 ICT DEVELOPMENT INDEX

102. VN:

Skills Sub-Index: 5.25

7.45 years; 77.22%; 30.32%

Page 9: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

CURRENT STATUS OF IT HUMAN RESOURCESOPPORTUNITIES

• STEM focus in secondary education

• Trust of investors in labor market in

Vietnam

• Fast growth of economy, political stability

• ICT potential among the ASEAN country

STRENGTHS

• Quick learning,

• Strong mathematics background

• Dynamics/adaptability

CHALLENGES

• Awareness of quality educational and training institution

• English training quality in colleges and universities

• Low productivity of labor

• Gap between academia and industry

• Brain drain

WEAKNESSES

• Weak expertise

• Inadequate quantity

• Poor English and soft skills

• Lack of critical thinking

Page 10: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

SOME RECOMMEDATIONS: LONG TERM

LONG TERM: ICT DEVELOPMENT INDEX APPROACH

Improve indicators in the composite ICT index

From ICT human resources perspectives,

we should improve skills sub-index:

1.Korea: 9.08; 11.89 years; 97.73%; 95.35%

102. VN: 5.25 7.45 years; 77.22%; 30.32%

70. Turkey: 7.72; 7.89 years; 100%; 78.98%

Mean years of schooling: 0.5 1

Gross secondary enrolment 0.771

Gross tertiary enrolment: 0.31

Lots of room to make improvement

Lifelong learning encouragement

2016 IDI rank

Country Skills Sub-Index

1 Korea 9.08

10 Japan 7.97

20 Singapore 7.27

30 Israel 8.38

40 Latvia 8.12

50 Poland 8.35

60 Romania 7.37

70 Turkey 7.72

80 Bosn Herz 6.27

90 Mongolia 7.23

100 Egypt 5.33

102 Vietnam 5.25

Page 11: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

SOME RECOMMEDATIONS: LONG TERM

1.Korea: 9.08; 11.89 years; 97.73%; 95.35%

70. Turkey: 7.72; 7.89 years; 100%; 78.98%

102. VN: 5.25 7.45 years; 77.22%; 30.32%

LONG TERM: ICT DEVELOPMENT INDEX APPROACH

Page 12: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

SOME RECOMMEDATIONS: MEDIUM TERM

Enhance quality of tertiary education

by addressing the weakness of its

programs

Enhance curricula with industry

participation approach

ABET accreditation

Enhance English training

Enhance career orientation in secondary schools

Improve STEM education in schools

More participation of IT companies in career

orientation

MEDIUM TERM: DEMAND AND SUPPLY APPROACH

Page 13: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

SOME RECOMMEDATIONS: MEDIUM TERM

Enhance IT training program quality

American curricula with Vietnamese IT

companies' “flavor”

Advisory Board with active

participation of QTSC and VNITO

Semestely site visit from Houston

Community College

SACSCOC accreditation

2,000 graduates with American

degrees

SAIGONTECH CASE STUDY

Page 14: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

SOME RECOMMEDATIONS: MEDIUM TERM

Enhance English training

Intensive English program for all IT

students

All courses delivered in English

English is official communication

language in the school

IT career orientation: together with QTSC and VNITO

IT career orientation for 10,000 secondary school

students yearly

Since 2012: Annual sRobot competition for secondary

school students in HCM

Since 2012: Annual IT BootCamp for secondary school

students in HCM

SAIGONTECH CASE STUDY

100 % job placement after graduation

Highly appreciated by domestic and international employers

Page 15: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

SOME RECOMMEDATIONS: SHORT TERM

ISC QUANG TRUNG CASE STUDY

Page 16: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

ISC QUANG TRUNG CASE STUDYMission

ISC Quang Trung is a bridge between academia and

industry; It brings supplementary IT training for

universities’ and colleges’ students, not re-training.

Specialties

Hands-on training package of 360 hours in 16 weeks

Internship workplace for IT interns

English and soft skills remedial program

State-of-the-art equipments

Mentors from VNITO companies

Outcomes

After on-the-job training program, students will be

confident in getting a good job and be valuable

resource for software companies.

Vision

Collaborations between academia, industry, government

agencies, and private organizations can offer benefits to all

parties

Page 17: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

ISC QUANG TRUNG CASE STUDY

SHORT TERM : ISC QUANG TRUNG CASE STUDY

• VNITO

• QTSC

• HCA

• SaigonTech

Curriculum &Quality Assurance

• ISC- QT

Training• VNITO

• QTSC

• HCA

• SaigonTech

Certificate of Completion

• VNITO

Job Offer

Page 18: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

www.iscquangtrung.edu.vn

ISC QUANG TRUNG CASE STUDYPilot prorgram (2017)

Train 75 IT graduates

100% got IT jobs

What ISC Quang Trung can do for IT companies

Provide human resources for IT companies

Train companies’ new employees

What ISC Quang Trung can do for academia

Partner with colleges and universities to replicate

ISC model ISC CAN THO (a partnership with

CanTho University Software Center-CUSC)

Provide internship working place for senior

students of colleges and school

Our network: more than 20 colleges and

universities in HCM and Southern Provinces

Page 19: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

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ISC QUANG TRUNG

Page 20: DEVELOP SCALABLE IT HUMAN RESOURCES IN VIETNAM · 2017-10-02 · Decision No. 1755 / QD-TTg signed by Prime Minister, 2010 • By 2020, Vietnam will be in the world's top 70 ICT countries

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Thank you