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Developed by The New Jersey Department of Human Services Division of Developmental Disabilies In collaboraon with Regional Family Support Planning Councils Produced by DHS Office of Publicaons 1/2017

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Page 1: Developed by The New Jersey Department of Human Services ... · Division of Developmental Disabilities (DDD), which provides public funding for certain services that assist eligible

Developed byThe New Jersey Department of Human ServicesDivision of Developmental Disabilities

In collaboration withRegional Family Support Planning Councils

Produced by DHS Office of Publications 1/2017

Page 2: Developed by The New Jersey Department of Human Services ... · Division of Developmental Disabilities (DDD), which provides public funding for certain services that assist eligible

NJ Division of Developmental Disabilities / January 2017 1

The Division of Developmental Disabilities would like to express

appreciation to the Regional Family Support Planning Councils for

their assistance in the development of this guide, and to the families who

provided valuable input and feedback.

Introduction

The Supports Program was developed by the New Jersey Department of Human Services’

Division of Developmental Disabilities (DDD), which provides public funding for certain services

that assist eligible New Jersey adults with intellectual and developmental disabilities, age 21

and older, to live as independently as possible.

What is the Purpose of this Guide?

This guide summarizes the information in DDD’s Supports Program Policies and Procedures

Manual – the rules that govern Supports Program eligibility and process – in a

comprehensive, yet uncomplicated format for families.

This guide is based on the information contained in DDD’s Supports Program Policies and Procedures Manual. It is not intended to, nor does it replace the Supports Program Policies and Procedures Manual. The complete policy manual is available on the DDD website:

http://tinyurl.com/supportsprogrammanual The Supports Program Policies and Procedures Manual is the final and definitive source for all policies and procedures related to DDD’s Supports Program.

For questions, please contact: [email protected]

800.832.9173

Or visit: NJ Division of Developmental Disabilities

www.nj.gov/humanservices/ddd

Page 3: Developed by The New Jersey Department of Human Services ... · Division of Developmental Disabilities (DDD), which provides public funding for certain services that assist eligible

NJ Division of Developmental Disabilities / January 2017 2

DDD Eligibility Criteria ………………………………………………………………………………………. 3

Medicaid Eligibility and the Supports Program ………………………………………………… 3

DDD Intake / Application Process …………………………………………………………………….. 4

The NJ CAT Assessment ……………………………………………………………………………………. 5

Completing the NJ CAT …………………………………………………………………………………….. 6

What is the Supports Program? ……………………………………………………………………….. 7

Supports Program Eligibility ……………………………………………………………………………… 7

Supports Program Enrollment ………………………………………………………………………….. 7

Maintaining Supports Program Eligibility …………………………………………………………. 8

Support Coordination (Care Management) ………………………………………………………. 9

The Role of the Support Coordinator ……………………………………………………………….. 11

The Three Steps of the Service Planning Process ……………………………………………… 12

Choosing / Changing Service Providers …………………………………………………………….. 13

Hiring a Self-Directed Employee (SDE) ……………………………………………………………… 14

Entering the Supports Program: A Quick Overview …………………………………………. 15

Services Available in the Supports Program …………………………………………………….. 16

DDD Community Services Offices ……………………………………………………………………… 18

Additional Resources ……………………………………………………..………………………………… 19

The Supports Program Policies and Procedures Manual:

A QUICK GUIDE FOR FAMILIES

Table of Contents

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NJ Division of Developmental Disabilities / January 2017 3

DDD Eligibility Criteria Section 3.1, Supports Program Policies and Procedures Manual

To be determined eligible for DDD services, an individual must:

Be a New Jersey resident

Be Medicaid eligible

Meet the functional criteria of having a developmental disability, and must document

that s/he has a chronic physical and/or intellectual impairment that

ᴑ manifested in the developmental years, before age 22;

ᴑ is lifelong; and

ᴑ substantially limits the individual in at least three of the following life activities:

self-care; learning; mobility; communication; self-direction; economic self-

sufficiency; and the ability to live independently.

Medicaid Eligibility and the Supports Program

An applicant must be Medicaid eligible in order to access Supports Program services. (To be

“Medicaid eligible” means that an individual has applied and been approved for Medicaid and

continues to meet the income and financial resources criteria for Medicaid.)

Every New Jersey resident who qualifies for and receives federal SSI (Supplemental Security

Income) automatically receives New Jersey Medicaid. Therefore, it is highly recommended

and strongly encouraged that individuals with intellectual and developmental disabilities

immediately apply for SSI when they turn 18.

To apply for SSI, contact the local Social Security office or call the Social Security

Administration toll free at 1.800.772.1213 (TTY 1.800.325.0778). For help, contact DDD’s

Medicaid Eligibility Help Desk: [email protected].

What if I’m not eligible for SSI?

If an individual’s income and/or financial resources are above the limits for SSI

eligibility, he or she can still apply for New Jersey Medicaid. (For example, s/he has

money in a savings account, or receives a financial benefit due to a parent’s death

or because his/her parent has begun to collect social security benefits.) To apply for

New Jersey Medicaid, contact the County Welfare Agency or Board of Social

Services in the county where the individual resides.

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NJ Division of Developmental Disabilities / January 2017 4

DDD Intake / Application Process Section 3.2, Supports Program Policies and Procedures Manual

To be determined DDD eligible, an individual

must complete the DDD Intake Application

and go through the DDD Intake Process.

The intake application, which must be mailed

to DDD, is available on the DDD website or by

contacting the DDD Community Services

Office that serves the county where the

individual resides.

Once the DDD Intake Application and all

supporting documents have been received,

DDD will conduct a preliminary eligibility

review, and a DDD Intake Worker will create

a case file for the individual.

After the preliminary review, the individual then will be referred to the Developmental

Disabilities Planning Institute (DDPI) for completion of the NJ CAT (New Jersey Comprehensive

Assessment Tool). A final review regarding the individual’s eligibility for DDD services will be

made when DDD receives the NJ CAT results. Once a determination regarding the individual's

eligibility for DDD services has been made, a letter will be mailed to the individual/family.

The DDD Intake Worker will be the individual’s point

of contact at DDD throughout the Intake Process. If

there are questions or concerns during the intake

process, the individual or his/her family should

contact the individual’s DDD Intake Worker.

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NJ Division of Developmental Disabilities / January 2017 5

The NJ Comprehensive Assessment Tool (NJ CAT) Section 3.3 and 3.4, Supports Program Policies and Procedures Manual

The NJ CAT (New Jersey Comprehensive Assessment Tool) is a tool that DDD uses to evaluate

an individual’s support needs in three main areas: (1) Self-care, (2) Behavioral, and (3)

Medical. Completion of the NJ CAT is required for any individual who wishes to access

Supports Program services.

Functional Criteria Assessment

(FCA)

The FCA evaluates an individual’s abilities in the following seven areas: Ability to live independently

Communication

Economic self-sufficiency

Learning

Mobility

Self-care

Self-direction

Developmental Disabilities Resource Tool (DDRT)

The DDRT component of the NJ CAT evaluates the individual’s abilities. It is a tool that makes sure that people with similar needs have access to similar levels of support.

There are no “right” or “wrong” answers on the NJ CAT. Answers should reflect an individual’s support needs and conditions at the time of the assessment.

The NJ CAT consists of two main components

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NJ Division of Developmental Disabilities / January 2017 6

Completing the NJ CAT Section 3.3, Supports Program Policies and Procedures Manual

The person who completes the NJ CAT is referred to as the informant. It is best for the NJ CAT

informant to be someone who knows the individual well and spends a lot of time with him or

her, both during the day and overnight. In many cases, a family member or guardian is the

informant for the NJ CAT.

The NJ CAT is administered by the Rutgers University Developmental Disabilities Planning

Institute (DDPI), on behalf of DDD, and is completed in one of two ways:

Online, by receiving a password-protected link by email from DDPI

Over the telephone, with a professional from DDPI

The NJ CAT assessment cannot be submitted by mail or fax.

A sample NJ CAT assessment can be found on the NJ CAT resource page of the DDD website.

Typically, the NJ CAT results are valid for five years. However, at the time of an individual's

initial enrollment in the Supports Program the NJ CAT should not be older than one year (i.e.,

completed more than one year prior to the initial enrollment date). If the NJ CAT is older than

one year, a new NJ CAT must be completed.

The NJ CAT results establish an individual’s tier, which determines the individual’s annual

budget amount. The tier also determines the provider reimbursement rate for that individual

for many Supports Program services.

Within two—four weeks of completion of the NJ CAT, eligible individuals will receive mailed

notification of the tier. The assigned Support Coordinator can provide a copy of the completed

NJ CAT, upon request, to the individual and/or the individual’s guardian.

If an individual experiences changes in his/her level of care, behavioral, or medical needs, an

NJ CAT reassessment may be needed. The process to request a reassessment is found in

Section 3.6 of the Supports Program Policies and Procedures Manual.

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NJ Division of Developmental Disabilities / January 2017 7

What is the Supports Program? Section 4, Supports Program Policies and Procedures Manual

The Supports Program is a Medicaid waiver program that provides certain services for eligible

adults with intellectual and developmental disabilities, age 21 and older, living with their

families or in other non-licensed settings.

The

Supports

Program

is designed to help New Jersey better serve adults with intellectual and developmental disabilities, and to assist them to live in their communities

provides opportunities for individuals with intellectual and developmental disabilities to make their own choices and direct their own services

provides all enrollees with Employment/Day Services and Individual/Family Support Services; individuals and their families are able to choose from a variety of services, based on the individual’s assessed needs

enables individuals who need both Private Duty Nursing (PDN) services and Supports Program services to enroll in Supports Program Plus Private Duty Nursing (SP+PDN)

Supports Program Eligibility Section 5, Supports Program Policies and Procedures Manual

To enroll in and access services through the Supports Program, an individual first must be

determined DDD eligible and Medicaid eligible. All individuals who have been determined

eligible for DDD services and who are Medicaid eligible can enroll in the Supports Program,

except for individuals already enrolled on another Medicaid waiver program, such as the

Community Care Waiver (CCW) or Managed Long Term Services and Supports (MLTSS).

Supports Program Enrollment Sections 5.2 and 5.3, Supports Program Policies and Procedures Manual

Once an individual is determined DDD eligible, the next steps to enroll in the Supports

Program in order to begin services are:

1. Individual/family chooses (or is auto-assigned to) a Support Coordination Agency

2. Support Coordination Agency assigns a Support Coordinator

3. Support Coordinator explains the Supports Program Participant Enrollment Agreement

4. Individual signs the Supports Program Participant Enrollment Agreement

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NJ Division of Developmental Disabilities / January 2017 8

As indicated in the Supports Program Participant Enrollment Agreement, which the individual

signs when enrolling in the Supports Program, it is very important to know what the individual

needs to do (or not do!) to remain eligible for services through the Supports Program.

Submit all required information and documentation on time.

Provide accurate and updated information.

Participate in monthly, quarterly, and annual contacts/visits conducted by the Support Coordinator.

Maintain Medicaid eligibility.

Follow the rules explained in the Supports Program Participant Enrollment Agreement.

WHAT TO DO:

The individual loses his/her Medicaid eligibility. The individual has moved out of New Jersey. The individual has enrolled in another Medicaid waiver program. The individual does not access Supports Program services (other than

Support Coordination) for more than 90 days due to lack of need of services rather than lack of availability of services.

For a complete list of requirements for maintaining Supports Program eligibility, see Section

5.4 of the Supports Program Policies and Procedures Manual.

If one or more of the following situations occurs, the individual may not be able to access Supports Program services:

Maintaining Supports Program Eligibility Section 5.4, Supports Program Policies and Procedures Manual

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NJ Division of Developmental Disabilities / January 2017 9

Support Coordination (Care Management) Section 6, Supports Program Policies and Procedures Manual

Support Coordination (care management) services are provided by an independent Support

Coordination Agency in the community that has been approved by Medicaid and DDD to

provide this service. The Support Coordination Agency helps the individual and his or her family

connect with appropriate Supports Program services and other services available through NJ

Medicaid (“State Plan”), as well as other needed medical, social, and educational services.

How to Choose a Support Coordination Agency

Using the Provider Search Database at https://irecord.dhs.state.nj.us/ProviderSearch,

identify approved Support Coordination Agencies that serve the county where the

individual resides:

1. Under Filter, select “Service” and check “Support Coordination”

2. Select “Medicaid Approved” and check the box

3. Select “County Served” and select the county in which the individual resides

4. Click the magnifying glass icon

Call and/or visit several potential Support Coordination Agencies, and/or ask for

recommendations from individuals/families you know who already are enrolled in the

Supports Program and receiving services to make an informed choice about which

agency is a good fit for the individual’s needs.

Complete and submit the Support Coordination Agency Selection Form. The Support

Coordination Agency Selection Form is available on the Support Coordination page of

the DDD website, or can be requested from the DDD Intake Worker or the DDD

Community Services Office that serves the county where the individual resides. (It is a

good idea to include both your first and second choice on the SCA Selection Form, as this

will increase the possibility of being assigned to an agency of your choosing.)

FOR HELP CHOOSING A SUPPORT COORDINATION AGENCY

The Boggs Center on Developmental Disabilities has developed guide booklets to

assist individuals and their families in choosing a Support Coordination Agency:

http://rwjms.rutgers.edu/boggscenter/products/

SelectingandEvaluatingSupportCoordinationAgency.html

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NJ Division of Developmental Disabilities / January 2017 10

DDD’s Assignment of a Support Coordination Agency Within 2-4 weeks after the Support Coordination Agency Selection Form is received (or

beginning in April of the exit year for students who have turned or are turning 21 and

will be exiting the school system), DDD will assign a Support Coordination Agency based

on the indicated preference.

If no preference is indicated, or if the preferred agency does not serve the county

where the individual lives or does not have openings, DDD will auto-assign a Support

Coordination Agency.

Changing a Support Coordination Agency The individual has the right and ability to change the Support Coordination Agency.

If an individual would like to change his/her Support Coordination Agency, he/she can

choose a different Support Coordination Agency (section 6.1.3, Supports Program

Policies and Procedures Manual).

To change the Support Coordination Agency, a new Support Coordination Agency

Selection Form must be submitted (the form is available on the DDD website or by calling

the DDD Community Services Office that serves the county where the individual lives).

The Support Coordination Agency Selection Form can be submitted to DDD by email or

mail. (Email and mail address are included on the form.)

I want to change my Support Coordination Agency but I don’t want to

start the process all over. You don’t have to start all over! When you change your Support Coordination

Agency, all the information already gathered and developed —including contact

and demographic information, planning documents such as the Person Centered

Planning Tool (PCPT) and Individualized Service Plan (ISP), monitoring tools, etc.

—is transferred to your new Support Coordination Agency.

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NJ Division of Developmental Disabilities / January 2017 11

The Role of the Support Coordinator Sections 6.2 and 6.3, Supports program Policies and Procedures Manual

The Support Coordination Agency will assign a professional Support Coordinator, who will

contact the individual/family to introduce him/herself and begin the planning process.

THE SUPPORT COORDINATOR:

Is the primary point of contact—or “go-to” person—for the individual/family

Helps connect the individual with services and other resources in the community

Is available 24/7 for emergent situations, and can schedule other interactions with the

individual/family at their convenience

THE SUPPORT COORDINATOR WILL:

Foster a good relationship with the individual and his/her family and develop an

understanding of the individual’s level of need

Be knowledgeable about services and other resources available in the communities he/

she serves

Understand the information contained in the Supports Program Policies and

Procedures Manual, including all services available through the Supports Program

Understand the difference between acting as a resource, which is part of the Support

Coordinator’s role, and speaking for the individual or family, which is not part of the

Support Coordinator’s role

THE SUPPORT COORDINATOR’S ROLE IS DIVIDED INTO FOUR AREAS:

Individual Discovery – Assisting the individual in identifying hopes, dreams, and goals

through completion of the Person Centered Planning Tool (PCPT)

Plan Development – Developing the Individualized Service Plan (ISP) with input from

the individual and other service planning team members

Coordination of Services – Arranging for and coordinating DDD services; services not

available through the Supports Program or funded by DDD; and other resources that

meet the needs of the individual

Monitoring Progress – Making sure that the individual is receiving quality services that

are meeting his/her needs and helping him/her progress toward identified outcomes

CHANGING A SUPPORT COORDINATOR

If an individual wishes to change his/her Support Coordinator, he/she should talk with the agency’s

Support Coordination Supervisor. (See page 10 for “Changing a Support Coordination Agency.”)

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NJ Division of Developmental Disabilities / January 2017 12

1 The Three Steps of the Service Planning Process

Section 7, Supports Program Policies and Procedures Manual

2

3

STEP 1: Service Planning Team Meets

The members of the service planning team will work together to develop one integrated plan

for the individual. Members of the planning team will vary depending upon the needs and

wishes of the participant, and will include at a minimum:

Individual

Support Coordinator

Individual’s parent/family or legal guardian, as appropriate

Any service provider and/or additional person(s), approved by the individual, whose

participation is necessary to develop a complete and effective plan

STEP 2: Support Coordinator completes the Person-Centered Planning Tool

The Person-Centered Planning Tool (PCPT) assists the individual in identifying his/her hopes,

dreams, and goals. The PCPT also includes the Pathway to Employment, which assists the

individual in identifying employment-related outcomes for the service plan. The PCPT is

written by the Support Coordinator in collaboration with the individual and his/her family, and

other identified team members as needed. The PCPT is completed before the Individualized

Service Plan is developed and must be used as part of the service planning process.

STEP 3: Support Coordinator Develops the Individualized Service Plan

The Individualized Service Plan (ISP) is the document that directs and prior authorizes all

Supports Program services and service providers. This means the individual’s budget will only

pay for services that are in the approved ISP. The Support Coordinator works with the

individual and other planning team members to develop the ISP.

The individual identifies his/her outcomes and, together with the Support Coordinator

and planning team members, chooses appropriate services to reach those outcomes

The individual’s services, service providers, and service-related outcomes are

documented in the ISP

The ISP must be developed and approved within 30 days of Supports Program

enrollment, and then renewed annually

The ISP can be changed if an individual’s needs or goals change

Any changes in services or service providers must be documented and prior authorized

through the ISP

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NJ Division of Developmental Disabilities / January 2017 13

Choosing / Changing Service Providers

Section 8.3.1, Supports Program Policies and Procedures Manual

Support Coordination Agency

Support Coordinator

Support Services

Service Providers

The Supports Program gives individuals and families flexibility to choose and

change any of the following:

Having the Freedom and ability to

choose/change the individual’s Support

Coordination Agency, Support

Coordinator, Support Services, and

Service Providers is a basic, yet crucial

part of the Supports Program.

All choices are made based on the individual’s needs as identified in the Individualized Service

Plan (ISP). The Individualized Service Plan (ISP) directs and prior authorizes all services and

service providers, and any changes to services and/or service providers must be documented

in the ISP. The Support Coordinator will work with the individual and his/her family to make

sure that the individual’s budget can accommodate the chosen services.

A list of available Supports Program services is included in this guide, on pages 16-17. The

Support Coordinator will be familiar with professionals and agencies in his/her area that have

been approved to provide Supports Program services. In addition, approved providers are

listed in the web-based Provider Search Database and are searchable by a number of criteria,

such as counties served, service type, etc.

It is important to know that individuals cannot receive services other than Support

Coordination from their Support Coordination Agency, even if the agency is an approved

provider of other services. This is a conflict of interest for the agency and is not allowed by

DDD or Medicaid.

FOR HELP CHOOSING SERVICE PROVIDERS

The Boggs Center on Developmental Disabilities has developed guide booklets to

assist individuals and their families in choosing service providers:

http://rwjms.rutgers.edu/boggscenter/SelectingaServiceProvider.html

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NJ Division of Developmental Disabilities / January 2017 14

For some services (Community Based Supports,

Interpreter Services, Respite, Supports Brokerage, and

Transportation), an individual and his/her family can

choose to hire a Self-Directed Employee (SDE),

sometimes called a “self-hire,” as the provider. When

hiring an SDE, the individual/family becomes the

managing employer and the common law employer,

and the individual/family is assisted in managing the

SDE through the support of a Fiscal Intermediary (FI).

The SDE and the service provided by the SDE must be

prior authorized through the Individualized Service

Plan (ISP) before services begin.

Important things to know when hiring a Self-Directed Employee:

SELF-DIRECTED EMPLOYEE FISCAL INTERMEDIARY INDIVIDUAL/FAMILY

Completes process to

become approved to

provide service

Ensures compliance with

federal and state regulations

and labor laws

Responsible for hiring, firing,

and training of the Self-

Directed Employee

Completes applicable

mandated training

Manages payment to the

Self-Directed Employee

Ensures compliance with

Individualized Service Plan

(ISP) – if an individual/family

negotiates work outside of

what is authorized through

ISP, individual/family is

responsible for payment

Hiring a Self-Directed Employee (SDE)

Section 8.3.2, Supports Program Policies and Procedures Manual

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NJ Division of Developmental Disabilities / January 2017 15

Entering the Supports Program: A Quick Overview

STEP 1 INDIVIDUAL/FAMILY COMPLETES DDD INTAKE APPLICATION

DDD makes initial determination of DDD eligibility.

STEP 2

INDIVIDUAL/FAMILY COMPLETES NJ CAT

NJ CAT results establish the individual's tier, and tier determines the individual’s budget.

DDD makes final determination of DDD eligibility.

DDD provides written notification of DDD eligibility.

DDD provides written notification of tier assignment to DDD eligible individuals.

STEP 3

INDIVIDUAL/FAMILY SUBMITS SUPPORT COORDINATION AGENCY SELECTION FORM

If the individual is still receiving school-based services, the Support Coordination Agency Selection

Form is completed in February/March of the school year in which the individual turns 21 and will exit

school-based services.

If services are needed at age 21 and prior to exiting school-based services, the individual/family

should contact DDD Intake.

DDD assigns Support Coordination Agency based on individual/family preference or through

auto-assignment.

Support Coordination Agency identifies a Support Coordinator to work with the individual/

family.

Support Coordinator contacts individual/family to introduce him/herself and schedule first

Support Coordination meeting.

STEP 4

INDIVIDUAL/FAMILY MEETS WITH SUPPORT COORDINATOR

Individual signs Supports Program Participant Enrollment Agreement.

Support Coordinator completes Person-Centered Planning Tool (PCPT); helps identify and

coordinates participation of service planning team; helps individual/family identify and

connect with appropriate services and service providers; and develops Individualized Service

Plan (ISP).

ONGOING

SUPPORT COORDINATOR MAINTAINS MONTHLY CONTACT WITH INDIVIDUAL/

FAMILY, OR MORE OFTEN IF NEEDED

Together with individual/family, Support Coordinator reviews progress and makes changes to

services and service providers as needed and/or when individual/family requests a change.

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NJ Division of Developmental Disabilities / January 2017 16

Services Available in the Supports Program

Section 17, Supports Program Policies and Procedures Manual

ASSISTIVE TECHNOLOGY: An item, piece of equipment, or product system used to increase, maintain, or improve an individual’s functional capabilities

17.1

BEHAVIORAL SUPPORTS: Counseling, behavioral interventions, and/or diagnostic evaluations/consultations to help an individual manage his/her behaviors and learn to interact with others

17.2

CAREER PLANNING*: Employment planning to help an individual get and keep a job 17.3

COGNITIVE REHABILITATION: Therapeutic cognitive activities to help an individual with a neurological impairment learn new and different ways to function

17.4

COMMUNITY BASED SUPPORTS: One-on-one direct support that promotes increased independence, productivity, enhanced family functioning, and inclusion in the community

17.5

COMMUNITY INCLUSION SERVICES: Direct support to assist a group of 2-6 individuals in educational, enrichment, or recreational activities

17.6

DAY HABILITATION: Education and training that assist an individual in gaining the skills needed to participate in the community (problem-solving skills, self-help skills, social skills, adaptive skills, daily living skills, and/or leisure skills)

17.7

ENVIRONMENTAL MODIFICATIONS: Physical adaptations to the private residence of an individual/family to ensure the health, welfare, and safety of the individual or to enable the individual to function with greater independence in his/her residence

17.8

FISCAL MANAGEMENT SERVICES (An administrative service that does not come out of the individualized budget): Assistance with disbursement of funds for Self-Directed Employees and fiscal accounting (referred to as Fiscal Intermediary, or FI)

17.9

GOODS AND SERVICES: Services, equipment, or supplies not provided through other Supports Program services, or other resources that address an identified need

17.10

INTERPRETER SERVICES: Face-to-face support to assist an individual to integrate more fully with community-based activities and employment

17.11

NATURAL SUPPORTS TRAINING: Training for caregivers who provide unpaid support, training, companionship, or supervision to an individual

17.12

OCCUPATIONAL THERAPY: Habilitative or rehabilitative, provided one-on-one or in a group (rehabilitative services available only after limits under the State Medicaid Plan are exhausted)

17.13

Service Section

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NJ Division of Developmental Disabilities / January 2017 17

PERSONAL EMERGENCY RESPONSE SYSTEM (PERS): Electronic device that gets help in an emergency 17.14

PHYSICAL THERAPY: Habilitative or rehabilitative, provided one-on-one or in a group (rehabilitative services available only after limits under the State Medicaid Plan are exhausted)

17.15

PREVOCATIONAL TRAINING*: Learning and work experiences that help an individual learn about jobs that he/she may be interested in, and learn skills to become more employable

17.16

RESPITE: Short-term care/support of an individual due to the absence or need for relief of the usual caregiver(s)

17.17

SPEECH, LANGUAGE, AND HEARING THERAPY: Habilitative or rehabilitative, provided one-on-one or in a group (rehabilitative services available only when the limits under State Medicaid plan are exhausted)

17.18

SUPPORT COORDINATION (An administrative service that does not come out of the individualized budget): Assists an individual to gain access to DDD program services, as well as needed medical, social, educational and other services

17.19

SUPPORTED EMPLOYMENT – INDIVIDUAL*: Assists an individual to get and/or keep a job in the general workforce at or above minimum wage

17.20

SUPPORTED EMPLOYMENT – SMALL GROUP*: Training activities in business, industry, and community settings for a group of 2-8 individuals

17.20

SUPPORTS BROKERAGE: Available to individuals using Self-Directed Employees for some or all services, to assist the individual in arranging for, directing, and managing these self-directed services (Intended to supplement, not duplicate, Support Coordination service)

17.21

TRANSPORTATION: Assists individual in gaining access to services, activities, and resources 17.22

VEHICLE MODIFICATIONS: Assessments, adaptations, or alterations to an automobile or van to accommodate an individual’s needs

17. 23

Services Available in DDD’s Supports Program

Section 17, Supports Program Policies and Procedures Manual

*Employment services (Career Planning, Prevocational Training, Supported Employment) must be initially accessed through the NJ Division of Vocational Rehabilitation Services (DVRS). If employment services are not available or have been exhausted through DVRS, Supports Program funding will be made available .

Service Section

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NJ Division of Developmental Disabilities / January 2017 18

FLANDERS OFFICE PATERSON OFFICE

Serving Morris, Sussex, Warren 1-B Laurel Drive, Flanders, NJ 07836 Phone: 973.927.2600

Serving Bergen, Hudson, Passaic 100 Hamilton Plaza, 7th Floor Paterson, NJ 07505 Phone: 973.977.4004

NEWARK OFFICE PLAINFIELD OFFICE

Serving Essex 153 Halsey Street, 2nd Floor PO Box 47013 Newark, NJ 07101 Phone: 973.693.5080

Serving Union, Somerset 110 East 5th Street Plainfield, NJ 07060 Phone: 908.226.7800

FREEHOLD OFFICE TRENTON OFFICE

Serving Ocean, Monmouth Juniper Plaza, Suite 1 - 11 3499 Route 9 North Freehold, NJ 07728 Phone: 732.863.4500

Serving Hunterdon, Mercer, Middlesex

120 South Stockton Street

Trenton, NJ 08611

(Mail: PO Box 706, Trenton, NJ 08625-0706) Phone: 609.292.1922

MAYS LANDING OFFICE VOORHEES OFFICE

Serving Atlantic, Cape May, Cumberland, Salem 5218 Atlantic Avenue, Suite 205 Mays Landing, NJ 08330 Phone: 609.476.5200

Serving Burlington, Camden, Gloucester 2 Echelon Plaza 221 Laurel Road, Suite 210 Voorhees, NJ 08043 Phone: 856.770.5900

DDD Community Services Offices for Intake

Contact the Community Services Office that serves the county where the individual resides

Contact the Supports Program Help Desk: [email protected]

Call DDD Toll-Free at 1.800.832.9173

QUESTIONS?

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NJ Division of Developmental Disabilities / January 2017 19

APSE (Association for People Supporting

Employment First)

www.apse.org (National chapter)

www.njapse.com (New Jersey chapter)

NJ Council on Developmental Disabilities

(NJCDD)

www.njcdd.org

The Boggs Center on Developmental

Disabilities

http://rwjms.rutgers.edu/boggscenter/

NJ Division of the Deaf and Hard of Hearing

(DDHH)

www.nj.gov/humanservices/ddhh/home/

index.html

Community Health Law Project (CHLP)

http://chlp.org/

NJ Division of Disability Services (DDS)

www.nj.gov/humanservices/dds/home/

index.html

DDS annually publishes the comprehensive NJ

Disability Resources Guide

Disability Rights New Jersey (DRNJ)

www.drnj.org

NJ Division of Vocational Rehabilitation

Services (DVRS)

http://careerconnections.nj.gov/

careerconnections/plan/foryou/disable/

Family Support Coalition of New Jersey

www.familysupportcoalition.org

NJ Statewide Independent Living Council

www.njsilc.org

Family Support Organizations (FSO)

www.nj.gov/dcf/families/support/

support/

Planning for Adult Life (PFAL) program

www.planningforadultlife.org

NJ Children’s System of Care (CSOC)

http://performcarenj.com/

Regional Family Support Planning Councils

(RFSPC)

www.njcdd.org/the-regional-family-

support-planning-councils

NJ Commission for the Blind and Visually

Impaired (CBVI)

www.nj.gov/humanservices/cbvi/home/

index.html

Supportive Housing Association (SHA)

www.shanj.org

Additional Resources

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The New Jersey Department of Human Services (NJ DHS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. NJ DHS does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. The NJ DHS provides:

free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters

written information in other formats (large print, audio, accessible electronic formats, other formats)

free language services to people whose primary language is not English, such as: Qualified interpreters

information written in other languages If you need these services, contact Bonny E. Fraser, Esq., or if you believe that the NJ DHS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance: NJ Department of Human Services 222 South Warren Street PO Box 700 Trenton, NJ 08625-0700 Phone: 609.777.2026 Fax: 609.633.9610 Email: [email protected]. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone: U.S. Department of Health and Human Services 200 Independence Avenue SW Room 509F, HHH Building Washington, D.C. 20201 Phone: 1.800.368.1019, 800.537.7697 (TDD) Complaint forms are available at www.hhs.gov/ocr/office/file/index.html

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New Jersey

Department of Human Services

Division of Developmental Disabilities

In collaboration with

Regional Family Support Planning Councils