developing a law firm library best practices framework

8/19/2019 Developing a Law Firm Library Best Practices Framework

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Developing a

Library Best PracticesFramework

Best Practices & Management Strategies for

Law Firm Library, Research & nformation Services!"# Febr$ary "%'(

)ean *+ra-y, DL. Piper

Ron Frie-mann, Fireman & /ompany


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.gen-a

•Develop a framework of what law libraries -o !pnot complete(

• Fill in a few sample best practices !test the proce

• 0val$ate if this e1ercise sho$l- contin$e


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Develop a Sample

Framework/reate a top2level ta1onomy


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3hat Does a Framework Look L

•

Ma5or topic • S$b

• S$b "

• S$b "

• Ma5or topic "• S$b • S$b "

• S$b "

• Et Cetera


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6hat+s 0asy to Do

•

Librarians know ta1onomies

• 3hat is the ta1onomy for Library Best Practices4

6ime to Brainstorm


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Some Sample 6op Level 7o-es

•

Strategy• /lient !internal an- e1ternal( service

• 3hat else


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Sample Best Practices

6a1onomySamples for each of the top level no-esll$strative only


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Strategy

•

*verall sta;ng• *perating mo-el !e.grm strategy an- practice gro$p -ema

• B$siness research coor-ination with other -epartmentstakehol-ers

• Metrics

• Reporting val$e to management

• Research only or research attorney service

• Billing policy


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Lawyer an- /lient Facing Servic

•

Services to consi-er incl$-e• Legal research

• B$siness research

• /

• @M

• 6raining

• .nalytics• Pop$lating practice portals

• /hecklist 9 work:ow e1amples• Research a 5$-ge+s backgro$n-

• Locate A vet an e1pert witness

• For any service or work:ow


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*perations

•

/ollections management an- ongoing rationali=a• Digital vers$s print mi1

• 6otal /ost of *wnership analysis 2 not 5$st reso$rce coalso sta;ng to s$pport, space, other costs

• sage analysis to -rive selection 9 -ata2-riven -ecisioanec-ote

• /ontract negotiation

• Space management

• 6echnical services

• Management str$ct$re


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3ork on Sample Best

Practices


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Disc$ss Sample Best Practices

•

/hoose one chil- from each of three parent no-e• Spen- abo$t C min$tes -isc$ssing each


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7ew Reso$rce 0val$ation, 6rial, P$rchase• /ollect incoming s$ggestions

• 0val$ate s$ggestions• 3ho is s$ggesting

• Pricing an- access

• 6arget a$-ience 9 evi-ence of nee-

• 01isting s$bstit$tes

• ni$e feat$res

• 6rial

• /omparison to competing pro-$cts

• License eval$ation

• S$rvey trial $sers

• P$rchase• Make -ecision, obtain approval!s(, s$bmit for payment


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B$il- Sample Best

Practices3e will -o this for at least " an- $p to E no-esStop at abo$t ""% to -isc$ss val$e of this e1ercise


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3as this a Gal$able

01ercise4


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H$estions

•

s this approach helpf$l4• 3hy or why not

• f not helpf$l, what wo$l- make it more helpf$l4

• f helpf$l• Sho$l- this process contin$e in the profession

• f yes, what are the mechanics of -oing so4

developing a law firm library best practices framework

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