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Developing Effective Communications in the Contact Centre

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Page 1: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

Developing Effective Communications in the Contact Centre

Page 2: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

We’re not your average energy company…

Page 3: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

Our growth so far...

Page 4: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

Future direction

Page 5: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

Taking on the challenges

Page 6: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve
Page 7: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

Kitchen Sink

Page 8: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve
Page 9: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve
Page 10: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

Listening to our team

Page 11: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve
Page 12: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve
Page 13: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve
Page 14: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

Taking everyone on the journey

Page 15: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve
Page 16: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve
Page 17: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve
Page 18: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve
Page 19: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

Learning from others

Page 20: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

Vitality

Training

Page 21: Developing Effective Communications in the Contact Centre · Kitchen Sink PRAISE OF WEEK . Poppulo Wednesday 7th You.re up to date' What can Tuesday Help OVO Help and Boost Help Weve

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