developing people 70 20 10 sb slides
TRANSCRIPT
Developing People Using the 70/20/10 Model By: Jayne McPhillimy On: 28th July 2015 @ 13:00
FREE WEBINAR
Starting Soon
Watch Now
Housekeeping
“Please use the chat box for questions,
thoughts and Debate”
Get in touch: [email protected]
Applicant Tracking System (ATS)
Careers websites
Recruitment Support
Streamline your recruitment processes
Improve recruitment communications Promote your employer brand Reduce the costs of recruitment Tighter control on recruitment decisions Manage the ROI of recruitment Attract better quality people, faster
Recruitment Advertising
JEM Coaching Limited [email protected] 0797 419 5124
Developing People
using the
70:20:10 Model Jayne McPhillimy
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
JEM Coaching Limited
Jayne McPhillimy Learning & Development Consultant
Specialising in:
• Creating ‘Learning’ Businesses (70:20:10)
• Leadership Development Programmes
• Leadership Coaching
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
POLL
How much do you know about 70/20/10?
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
Objectives for this Session
To build understanding of the 70:20:10 model and how it can support the development of people in your business
To widen the scope for what is considered to be development activity in your business
To explore how you can use this approach to build a ‘Learning Culture’
To enable people to challenge the idea that learning only happens on a formal Training Course
What is 70:20:10?
How does 70:20:10 work?
What could 70:20:10 look like?
What are the benefits of 70:20:10?
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
POLL
What is happening with training budgets in your business?
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
Where are we now?
Traditionally, learning in business has often been seen as being
through formal, structured courses
Can be inflexible & costly
Involves time out of the business
Challenging to put into practice what was covered on the course
Restricts people to thinking
‘I’ve not had any development as I’ve not been on a course’
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
What is the 70:20:10 Model?
Experience &
Practice
70%
Others
[PERCENTAGE]
Formal
10% 70% Experience Learning through doing
the role, facing new challenges and resolving
them.
20% Others Learning through networks
& conversations Knowing the right people
to get the info from
10% Formal Structured courses and
Programmes
70% & 20% Informal Learning 10% Formal Learning
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
70 : 20 : 10
% Learning Through Examples
70 Experience Solving Problems Special or Stretch Assignments Exposure to other depts. or roles Developing Guides & Manuals
20 Others Mentoring Reverse Mentoring Coaching Networking (internal & external) Memberships / Professional Associations Action Learning Groups
10 Courses & Programmes
Workshops Seminars / Masterclasses Business Schools Professional Development
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
Why does 70:20:10 work?
Established research on the Human Brain tells us that it’s not great at retaining information.
Ebbinghaus .. Forgetting Curve
Unless we practice
Put the new skills into practice straight away
70:20:10 encourages the individual to find the learning they need, at the time that they need it.
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
How does 70:20:10 work?
Key Question – How do we manage 70:20:10?
You don’t! You facilitate 70:20:10
Change of mindset - Each person looks after their own informal learning
People choose when, where and how they learn
Lets consider an example:
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
Learning about 70:20:10
I want to know more about 70:20:10 !
When How Resource
At Work PC Internet
On the Move Laptop eLearning
At Home Tablet Blog
Mobile Phone Knowledge Bank
Face to Face Mentor
Publication Network
Association
Professional Body
Video Share
Webinar
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
Learn about 70:20:10
When How Resource
At Work PC Internet
On the Move Laptop eLearning
At Home Tablet Blog
Mobile Phone Knowledge Bank
Face to Face Video Share
Publication Network
Association
Professional Body
Mentor/Expert
Webinar
Katie – Team Leader
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
Learn about 70:20:10
When How Resource
At Work PC Internet
On the Move Laptop eLearning
At Home Tablet Blog
Mobile Phone Knowledge Bank
Face to Face Mentor
Publication Network
Association
Professional Body
Video Share
Webinar
James – Head of L&D
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
Learn about 70:20:10
When How Resource
At Work PC Internet
On the Move Laptop eLearning
At Home Tablet Blog
Mobile Phone Knowledge Bank
Face to Face Mentor
Publication Network
Association
Professional Body
Video Share
Webinar
Chris - Staff Member
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
Developing the Learning Culture
Individuals start to ‘pull’ learning
Learning is where they need it, when they need it
Accessing learning when its going to be most effective for them
Putting learning into practice straight away
Allowing them to solve problems and develop new solutions
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
What could 70:20:10 look like?
Learn Through Experience Learn Through Others Formal Learning
• Prepare for and run a team meeting
• Lead on a specific topic for your team
• Take on a ‘champion’ role e.g. Charity Rep or Learning Rep
• Represent your team on a project • Coach/Mentor a colleague • Research issues affecting your
business and present your findings • Join a team meeting for an
adjoining area • Communicate a solution you found
to the rest of the team
• Identify someone skilled in an area you need to develop in and spend time with them
• Join LinkedIn and find special interest groups relevant to your business area
• Arrange a ‘Lunch & Learn’ session • Visit the website / join a
Professional Body related to your work
• Customer Service Course • Giving & Receiving Feedback • Policy Learning
Introducing the concept by providing examples (Team Member)
The list grows as people recognise and carry out new development activity.
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
What could 70:20:10 Look like?
Development Objective 70/20 Activities Timescales
Develop Project Management
Skills
Assignment to work on a Project impacting on our team
Q1/Q2
Support a Project Manager for 2 hrs per week in managing the project and producing progress reports
Q2
Run a small project for this team Q3
Identify a Mentor to support you Q3
Challenge is for the individual to identify where they can learn & get the required experience from. Requires managers to support individuals in identifying where learning can come from
Provide a format to help people with the conversation – for example:
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
Benefits of 70:20:10
When established, 70:20:10
Empowers people to take control of their learning
Encourages sharing of learning and experiences
Recognises the role everyone can play in improving performance
Allows people to learn in a way that works for them
Broadens people’s views of what learning ‘is’
Improves development planning (not choosing from a menu)
Moves thinking towards ‘What can I do now?’
Develops a ‘Learning Culture’ in your organisation.
Getting things in place requires
Management understanding & support
Documents that support the conversation
Range of resources for people to access
JEM Coaching Limited [email protected] 0797 419 5124
Any Questions?
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
POLL
What webinar topic from Jayne would interest you most?
JEM Coaching Limited [email protected] 0797 419 5124 JEM Coaching Limited [email protected] 0797 419 5124
What Next?
Want to know more?
Interested in implementing 70:20:10 in your business?
Curious about Coaching?
Looking to develop your Leaders?
Jayne McPhillimy AMAC M: 0797 419 5124 E: [email protected] Twitter: @JayneMcPhillimy LinkedIn: http://uk.linkedin.com/in/jem4coaching/
Telephone: 0113 322 7240
Website: www.shorebird-rpo.com
Email: [email protected]
Twitter: https://twitter.com/ShorebirdRPO
Thank you!
CLICK HERE TO SUBSCRIBE TO OUR MONTHLY EMAIL ABOUT FORTHCOMING WEBINARS
You can access the slides and recordings via these social channels too
[email protected] https://uk.linkedin.com/in/liswilson
http://shorebird-rpo.com/free-webinars
Reserve your place today