“developing successful partnerships” steve kuhl national wcm program manager nws headquarters...
TRANSCRIPT
““Developing Successful Partnerships”Developing Successful Partnerships”
Steve KuhlSteve Kuhl
National WCM Program ManagerNational WCM Program Manager
NWS Headquarters NWS Headquarters
September 17, 2003September 17, 2003
NOAA’s National Weather ServiceNOAA’s National Weather Service
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Presentation OutlinePresentation Outline
• Greetings from Office of ServicesGreetings from Office of Services• A few questions about Partnerships?A few questions about Partnerships?• Defining and Developing PartnershipsDefining and Developing Partnerships• Do’s and Don’tsDo’s and Don’ts• Partnerships TodayPartnerships Today• Partnerships TomorrowPartnerships Tomorrow• ConclusionConclusion
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Greetings from Greg MandtGreetings from Greg MandtDirector, OCWWSDirector, OCWWS
Vision: Satisfied customers through quality Vision: Satisfied customers through quality service leadership.service leadership.
Mission: To lead NWS efforts to sustain and Mission: To lead NWS efforts to sustain and enhance climate, water, and weather services; enhance climate, water, and weather services; establish NWS operational requirements; establish NWS operational requirements; evaluate customer satisfaction; and, train the evaluate customer satisfaction; and, train the workforce.workforce.
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• What is a Partnership?What is a Partnership?
• Why should we develop Partnerships?Why should we develop Partnerships?
• Who are our Climate Services Partners?Who are our Climate Services Partners?
Let me ask you a few questions?Let me ask you a few questions?
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Partnership DefinedPartnership Defined
A relationship between individuals or groups A relationship between individuals or groups that is characterized by mutual cooperation and that is characterized by mutual cooperation and responsibility, as for the achievement of a responsibility, as for the achievement of a specified goal.specified goal.
The American Heritage® Dictionary of the English Language
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““To Do Together What You Can’t Do Alone!”To Do Together What You Can’t Do Alone!”
““We can’t do it without you.We can’t do it without you.You can’t do it without us.”You can’t do it without us.”
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- Jack Kelly AMS 2000- Jack Kelly AMS 2000
Six Steps to Developing Successful Six Steps to Developing Successful Partnerships: Partnerships: Personal experience of Steve KuhlPersonal experience of Steve Kuhl
• Make personal contactMake personal contact– Give them a phone call or send them an e:mailGive them a phone call or send them an e:mail
– Talk to people at conferences and give public presentationsTalk to people at conferences and give public presentations
• Answer the Big Question: Answer the Big Question: “What’s in it for them?”“What’s in it for them?”
• Advertise programs on your office web siteAdvertise programs on your office web site
• Invite your new partners to visit your WFOInvite your new partners to visit your WFO
• Visit your new partners at their locationVisit your new partners at their location
• ””Take the time”Take the time” to sit down and have a cup of coffee to sit down and have a cup of coffee with them!with them!
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Do’s and Don’tsDo’s and Don’ts• Don’t: Ask partners to lobby for youDon’t: Ask partners to lobby for you• Do: Ensure they appreciate the significance of what Do: Ensure they appreciate the significance of what you doyou do
• Don’t: Ask partners to get you more resourcesDon’t: Ask partners to get you more resources• Do: Advise them of your resource constraintsDo: Advise them of your resource constraints
• Don’t: Create individual user specific servicesDon’t: Create individual user specific services• Do: Make standard services relevant to user needsDo: Make standard services relevant to user needs
• Don’t: Promise your partners the worldDon’t: Promise your partners the world• Do: Deliver them realistic services within your meansDo: Deliver them realistic services within your means
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NWS Partnerships Today:NWS Partnerships Today:Private Weather FirmsPrivate Weather Firms
Specialized Forecasts and ServicesSpecialized Forecasts and Services
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NWS Partnerships Today:NWS Partnerships Today:News MediaNews Media
How do you receive weather warnings?How do you receive weather warnings?• 65% Television65% Television• 17% Radio17% Radio• 10% When the storm hits10% When the storm hits
--source: --source: USA TodayUSA Today web survey web survey, , May 2000May 2000
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NWS Partnerships Today:NWS Partnerships Today:Emergency ManagementEmergency Management
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NWS Partnerships Today:NWS Partnerships Today:PublicPublic
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Example of a Successful NWS Example of a Successful NWS PartnershipPartnership
Data Acquisition
Data Acquisition
& Processing
& Processing
Numerical Numerical
ModelingModeling
Warnings
Warnings
Operations
Operations
DisseminationDissemination
ResponseResponse
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November 10, 2002 Van Wert, Ohio F4 TornadoNovember 10, 2002 Van Wert, Ohio F4 Tornado
NWS Partnerships Tomorrow:NWS Partnerships Tomorrow:National Digital Forecast National Digital Forecast Database (NDFD)Database (NDFD)
• Focuses NWS Meteorologist on Focuses NWS Meteorologist on MeteorologyMeteorology
• Allows Private/Public Sector to Access Allows Private/Public Sector to Access Data Base for Their Own ApplicationData Base for Their Own Application
• Timeframe: FY 2003 - 2005Timeframe: FY 2003 - 2005
Beyond 2005, Working Toward a Beyond 2005, Working Toward a Complete Seamless 4-D DigitalComplete Seamless 4-D Digital• ObservationsObservations
• AnalysesAnalyses
• ForecastsForecasts
• Uncertainty InformationUncertainty Information
• Outlooks, Watches, WarningsOutlooks, Watches, Warnings
Gridded Gridded Forecast Forecast DatabaseDatabase
Gridded Gridded Forecast Forecast DatabaseDatabase
TODAY...RAIN LIKELY. SNOW LIKELY ABOVE 2500 FEET. SNOW ACCUMULATION BY LATE AFTERNOON 1 TO 2 INCHES ABOVE 2500 FEET. COLDER WITH HIGHS 35 TO 40. SOUTHEAST WIND 5 TO 10 MPH SHIFTING TO THE SOUTHWESTEARLY THIS AFTERNOON. CHANCE OF PRECIPITATION 70%.
TODAY...RAIN LIKELY. SNOW LIKELY ABOVE 2500 FEET. SNOW ACCUMULATION BY LATE AFTERNOON 1 TO 2 INCHES ABOVE 2500 FEET. COLDER WITH HIGHS 35 TO 40. SOUTHEAST WIND 5 TO 10 MPH SHIFTING TO THE SOUTHWESTEARLY THIS AFTERNOON. CHANCE OF PRECIPITATION 70%.
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NWS Partnerships Tomorrow:NWS Partnerships Tomorrow:Evolving to Meet Customer NeedsEvolving to Meet Customer Needs
Local Climate Services?Local Climate Services?
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Partnerships Tomorrow:Partnerships Tomorrow:Evolving to Meet Customer NeedsEvolving to Meet Customer Needs
““Partnerships are most likely to succeed when the Partnerships are most likely to succeed when the sectors maintain an ongoing dialogue, and when they sectors maintain an ongoing dialogue, and when they have a mutual respect for and understanding of each have a mutual respect for and understanding of each partner’s skills, cultural approach, and organization partner’s skills, cultural approach, and organization framework.”framework.”
Fair Weather: Effective Partnerships in Weather and Climate Fair Weather: Effective Partnerships in Weather and Climate Services (National Research Council, 2003)Services (National Research Council, 2003)
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ConclusionConclusion
““Coming together is a beginning, Coming together is a beginning, staying together is progress, and staying together is progress, and working together is success.”working together is success.”
- Henry FordHenry Ford
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