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SEARCH tel. +44 (0)203 031 2900 CHALLENGE US PINNED ACCOUNT LOG OUT HOME ABOUT IDEAS LIBRARY IDEAS BY INSTITUTIONS Home Ideas Library Developing Talent to Manage Big Data 10.13007/176 Ideas for Leaders #176 Developing Talent to Manage Big Data Key Concept The sudden and prominent appearance of big data in the business world means many organizations need to start thinking about investing in new staff specifically trained in big data analysis. How can HR executives stay ahead and ensure they find and retain the right people for this important role? Idea Summary The type and amount of information collected by organizations today is on a scale never seen before. This explosion in the volume of data received through sources such as social media feeds, customer service databases, etc., has created a new opportunity for businesses to compete by collecting and analysing this so called “big data.” And with this opportunity comes an increased demand for big data analysts; according to a 2012 survey by InformationWeek, 40% of respondents said they planned to increase their staff in big data and analytics in the upcoming year, further estimating that big data staffing will increase by 11% over the next two years. But its sudden appearance in the marketplace means there is also currently a shortage of such individuals; most existing leaders cannot adequately identify and optimize business applications in big data. With demand for such analysts expected to increase, HR executives may soon find themselves in the difficult position of hiring from a shrinking talent pool. So how are organizations planning on recruiting and developing big data talent? Some are incorporating questions into the interview process that test candidates’ agility and logic; for example, Google ask questions like, “How many golf balls would fit in a school bus?” or “How many sewer covers are there in Manhattan?” Respondents are not expected to get answers right, but rather their willingness to experiment is at test. Similarly, Capital One and Proctor & Gamble also assess candidates during the recruitment stage. Share Authors Ahalt, Stan Kelly, Kip Institutions University of North Carolina Kenan-Flagler Business School Source White Paper Idea conceived May 2013 Idea posted July 2013 DOI number Subject IT Strategy HR Management Technology Coaching Talent Management

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Page 1: Developing Talent to Manage Big Data · Developing Talent to Manage Big Data Key Concept The sudden and prominent appearance of big data in the business world means many organizations

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10.13007/176

Ideas for Leaders #176

Developing Talent to Manage Big Data

Key Concept

The sudden and prominent appearance of big data inthe business world means many organizations needto start thinking about investing in new staffspecifically trained in big data analysis. How can HRexecutives stay ahead and ensure they find and retainthe right people for this important role?

Idea Summary

The type and amount of information collected byorganizations today is on a scale never seen before.This explosion in the volume of data received throughsources such as social media feeds, customer servicedatabases, etc., has created a new opportunity forbusinesses to compete by collecting and analysingthis so called “big data.” And with this opportunitycomes an increased demand for big data analysts;according to a 2012 survey by InformationWeek, 40% ofrespondents said they planned to increase their staffin big data and analytics in the upcoming year, furtherestimating that big data staffing will increase by 11%over the next two years.

But its sudden appearance in the marketplace meansthere is also currently a shortage of such individuals;most existing leaders cannot adequately identify andoptimize business applications in big data. Withdemand for such analysts expected to increase, HRexecutives may soon find themselves in the difficultposition of hiring from a shrinking talent pool.

So how are organizations planning on recruiting anddeveloping big data talent? Some are incorporatingquestions into the interview process that testcandidates’ agility and logic; for example, Google askquestions like, “How many golf balls would fit in aschool bus?” or “How many sewer covers are there inManhattan?” Respondents are not expected to getanswers right, but rather their willingness toexperiment is at test. Similarly, Capital One andProctor & Gamble also assess candidates during therecruitment stage.

ShareAuthors

Ahalt, Stan

Kelly, Kip

Institutions

University of North Carolina Kenan-Flagler

Business School

Source

White Paper

Idea conceived

May 2013

Idea posted

July 2013

DOI number

Subject

IT Strategy

HR Management

Technology

Coaching

Talent Management

Page 2: Developing Talent to Manage Big Data · Developing Talent to Manage Big Data Key Concept The sudden and prominent appearance of big data in the business world means many organizations

Other organizations prefer on-the-job training; agrowing number of organizations are offering big datatraining and development through conferences,seminars, online courses, webinars, and certificationprograms.

Business Application

The decision as to whether to employ new big datastaff or train existing employees will differ fromorganization to organization. But the following foursteps will be beneficial for all HR executives to helpbridge the big data talent gap:

1. Educate yourself about big data: be proficient in big data and

familiar with the skills and abilities needed to be successful.

Also, strive to understand how big data can be applied to

recruiting as well, and become a leader in using it to advance the

HR function.

2. Educate managers and senior leaders about big data: this

means not only developing new knowledge and skills, but

understanding the real potential of big data. Managers and

leaders at all levels must be educated.

3. Develop creative strategies to recruit and retain big data talent:

think outside the box and become more creative in recruiting big

data analysts. As there is a shortage of them in the market,

retaining this talent may become a challenge. As such, consider

revised compensation, incentive, and recognition systems

designed to keep them within the organization.

4. Offer solutions to build big data talent in their organizations:

developing an organization-wide big data literacy program, like

Proctor & Gamble did, may be worth considering for your

organization too. On-the-job training, seminars, self-paced

learning programs, etc., can all provide developmental

opportunities. In addition, it may also help identify employees

who possess an aptitude for, and interest in, big data analysis.

© Copyright IEDP Ideas for Leaders 2014

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Further Reading

The Big Data Talent Gap. Stan Ahalt &Kip Kelly. UNC Kenan-Flagler Business School WhitePaper (May 2013).

Further Relevant Resources

Stan Ahalt’s profile at UNC College of Arts and Sciences

Kip Kelly’s profile at UNC Kenan-Flagler Business School

UNC Kenan-Flagler Business School’s Executive Education

profile at IEDP