DevNetSandboxCollaboration11.5

LabUserGuide

JosephKearns

CiscoDevNetSandbox

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Contents

1 Introduction...................................................................................................................................3

2 Reservingthelab............................................................................................................................3

3 ConnectingtoyourSandboxServers.............................................................................................4

4 MainTopologyPage.......................................................................................................................5

5 AccessingLabResources................................................................................................................8

CUCMpublisher...........................................................................................................................10

CUCMSubscriber..........................................................................................................................10

PresenceServer............................................................................................................................10

Windows2012ServerR2ADandDNSserver..............................................................................10

6 CUCMandCUPConfiguration......................................................................................................11

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1 Introduction

Welcome to DevNet Sandbox Collaboration 11.5 lab environment. This sandbox supports voice,video, IM and presence as well as the Collaboration APIs incorporated into Call Manager andPresence.Theenvironmentconsistsofthefollowingservers.

• UnifiedCommunicationsManagerPublisher11.5• UnifiedCommunicationsManagerSubscriber11.5• UnifiedPresence11.5• Windows2012R2serveractivedirectoryandDNS

ThisisafreeofchargelabwhichisavailabletoanyCiscoDevNetmember

2 Reservingthelab

TheDevNetSandbox isaccessiblethroughCiscoDevNetathttp://developer.cisco.com.Usersneedto register and login to theDevNet site. This is completely free of charge.Once registered, scrolldown to the Sandbox Icononand click. Thiswill bring you into the Sandboxhomepage.Clickon“Get Started with Sandbox” link. This will open the sandbox portal and immediately display allavailablesandboxestoyou.

SelectCollaborationontherighthandcategorymenuandthenlookforthe“Collaboration11.5”tile.Hitreserve.

Figure2.1Collaboration11.5tile

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Figure2.2Reservationwindow

Chooseduration. You can reserveup to amaximumof 5days. The reservationname canalsobechanged.Hitthereservebuttontokickstartyourlabsetup.

Themain topologypagewill thenopenand the labwillgo intosetupmode.During this time, theserversareclonedandafreeVLANisassignedtotheuser.Thistakesapproximately15minutes.Anemailwillbesenttotheuserwhenthesetupiscompleteandthelabisready.

3 ConnectingtoyourSandboxServers

TherearetwowaystoconnecttoyourprivateSandbox11.5lab.ThemostpopularmethodisCiscoAnyconnect VPN Client. This client can be downloaded here (Windows, Mac and Linux). MobileVersionsofAnyconnectarealsoavailableforAndroidandiOS.Theseareavailablefreefromtheappstore.

Whenyoursandboxisbuilt,youwillreceiveanemailwithsubject“YourDevNetSandboxisready”.This containsall the informationyouneed to connect to the lab.OnceAnyconnect is installedonyourdeviceyouarereadytoconnecttoyourprivatesandbox.

The mail contains and VPN headend and credentials specific to your lab. Enter these into theAnyconnect client to connect. Please note that these credentials are revoked at the end of yourreservation.

For more information on Anyconnect installation and configuration, see the “VPN” tab on yoursandboxportalinstructions.

ThesecondmethodisusingahardwareVPNroutertobuildatunneltothelabdirectly.WesupportIPsecconnectionsfrom881or891routers.Formoreinformationonthis,pleaseopenacaseonyour

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support page here. Setup of HW VPN takes time and but can be useful when requiring physicalphonesorserversconnectedtothesandbox

4 MainTopologyPage

Oncesetupiscomplete,thelabwillgointoActivemode(seeupperrighthandcorner).Thismeansthattheserversareclonedandarereadyforuse.

Figure4.1Collaboration11.5topology

The main topology page is shown in figure 4.1. From this page, the user can access instruction,documentationandeachoftheavailableservers.Theusercanalsoendorextendtheirreservation.

Themainfunctionsareasfollows:

Clicking on this opens a tabbed window on the left hand side of the screen. This provides anoverviewofthelab,documentation,VPNaccessinstructionsandlinkstootherresources.Clickingonthebuttonagainwillclosethewindow.

Clicking on the commandswindow opens up awindow on the right had side of the screen. Thisshowsanyexecutedcommandsrunbytheautomationorinsometopologiesbytheuser.

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Thiswilldisplaytheautomationcommandsrunduringsetup.Thisisnotapplicabletotheuserinthisparticulartopology.

Displays the scriptingoutputduring setupand teardownod the sandbox.Thiswindowcanbe leftopentodisplaythecurrentstatusofsetup.UserassignedVPNURLandcredentialsarealsoprovidedinthiswindow.

Figure4.2OutputWindowdisplay

Clickingon thiswillopena small topologymapat thebottom lefthandsideof thescreen.This isusefulwhennegotiatinglargertopologiesthatcannotfitonthescreenatonce.

Thiswillreduce/increasethesizeoftheresources.

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Thisindicatoronthetoprighthandsideofthepageshowhowlongisleftinthereservation.Notethattheclonedserverswillbedeletedattheendofthereservation.

The user may end the reservation immediately by clicking on this icon. Confirmation will berequested.

Thisallowstheusertoextendthereservation

Thisisthestatusindicatorofthelab.Thiscaneitherbein

“Setup”Labissettingupandserversarecloning.Userdoesnothaveaccessduringthistime

“Active”:Labiscompleteandreadyforuse.UserreceivesemailwithVPNaccessdetails

“Teardown”:LabserversaredeletedandVPNaccessisrevoked.

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5 AccessingLabResources

Theresourcesinthelabaredisplayedonthetopologywindow,asshownbelow.

Figure5.1ResourcesintheCollaboration11.5Environment

Eachresourceisrepresentedbyarectangularicon.“VLANXXX”representstheprivateVLANthattheserversareattachedto.

The lab resources of interest to the user are prepended by the username i.e. in the case above,jokearns. These are the Call Manager Publisher, Call Manager Subscriber, Presence Server andWindows2012R2DNSserver.

Inorder togetmore informationaboutanyof these resources,hoverover the resource.A listofaccess options will be displayed as shown in figure 5.2. In this case (Unified CommunicationsManager resource), the options are HTTP and SSL. This will be the same of the Subscriber andPresenceresources.TheWindowsserverwilldisplayRDP fora remotedesktopconnection to thisserver.

Clickingon theoptionwill open a separate tab in thebrowser and the selected accesswill open.Loginisautomatic.Theseisnoneedtoenterthecredentials.

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Figure5.2OptiontoAccessaresource

If you require the credentails of a specific resource, simply hover over the resource and selectattributes(figure5.3below).

Figure5.3AccessingResourceAttributes

Ontherighthandcommandwindow,informationforthatparticularresourcewillbedisplayed.

Figure5.4ResourceAttributesMenu

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TheIPaddress,Username/passwordfortheresourceisdisplayedhere.Thisactioncanbeperformedforanyoftheavailableresouces.

Forthisparticularlab,theresourcesareasfollows:

CUCMpublisherIPaddress 10.10.20.1Hostname: hq-cucm-pubDomain: abc.incUsername: administratorPassword: ciscopsdtAccess: HTTPandSSH

CUCMSubscriberIPaddress 10.10.20.2Hostname: hq-cucm-subDomain: abc.incUsername: administratorPassword: ciscopsdtAccess: HTTPandSSH

PresenceServer

IPaddress 10.10.20.17Hostname: hq-cupsDomain: abc.incUsername: administratorPassword: ciscopsdtAccess: HTTPandSSH

Windows2012ServerR2ADandDNSserverIPaddress 10.10.20.100Hostname: directoryDomain: abc.incUsername: ABC\administratorPassword: ciscopsdt(changepasswordifprompted)Access: RemoteDesktopConnection

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6 CUCMandCUPConfigurationThe follow devices have being preprvisioned on the Unified Communications Manager forconvenience.Thesecanbeusedtoregisterjabberclientsonvariousdevices.

Username Password Type Device DNuser01 cisco1234 JabberforWin/MAC CSFuser001 1001user02 cisco1234 JabberforWin/MAC CSFuser002 1002user03 cisco1234 JabberforWin/MAC CSFuser003 1003user04 cisco1234 JabberforWin/MAC CSFuser004 1004user05 cisco1234 JabberforWin/MAC CSFuser005 1005user06 cisco1234 JabberforIPAD TABUSER006 1006user07 cisco1234 JabberforIPAD TABUSER007 1007user08 cisco1234 JabberforIPAD TABUSER008 1008user09 cisco1234 JabberforIPAD TABUSER009 1009user10 cisco1234 JabberforIPAD TABUSER0010 1010user11 cisco1234 JabberforAndroid BOTUSER011 1011user12 cisco1234 JabberforAndroid BOTUSER012 1012user13 cisco1234 JabberforAndroid BOTUSER013 1013user14 cisco1234 JabberforAndroid BOTUSER014 1014user15 cisco1234 JabberforAndroid BOTUSER015 1015user16 cisco1234 JabberforIPhone TCTUSER016 1016user17 cisco1234 JabberforIPhone TCTUSER016 1017user18 cisco1234 JabberforIPhone TCTUSER016 1018user19 cisco1234 JabberforIPhone TCTUSER016 1019user20 cisco1234 JabberforIPhone TCTUSER016 1020

ThesedevicesarespecificallyforCiscoJabberendpointsthatareconnectedtothesandboxlabi.e.you could be running Cisco Jabber for Windows on the device connect to the sandbox viaAnyconnect.UserscanaddandregisterotherdevicestotheCUCM.However,thesedevicesmustbeconnectedtotheSandboxVLANinordertoregister.

The CUCM and CUP servers are automatically setup to Sync with each other on start up. Anunsuccessful sync will mean issues registering endpoints and using presence. At the start of areservation,itcanbeusefultocheckifthissynchronisationhastakenplacesuccessfully.

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1. Browsetothepresenceserver(10.10.20.17)andlogintothe“CiscoUnifiedCMIMandPresenceAdministration”page.

2. GotoDiagnostics->SystemTroubleshooter

Figure6.1StartingtheSystemTroubleshooterinCUP

3. Thesystemwillexecuteanumberofchecksandmyrunforafewminutes.Ensurethatalltestsin the “System Troubleshooter”, “Sync Agent Troubleshooter” and “Presence EngineTroubleshooter” are green. If there is an issue with any of these tests, please follow theinstructionsintheSolutioncolumnforthegiventest.

Figure6.2SuccessfulCUPDiagnostics