devos portland arts orgs on social media

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Social Media for the Arts

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Tips for small arts organizations on using Facebook, Instagram, and Twitter.

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Page 1: DeVos Portland Arts Orgs on Social Media

Social Media for the Arts

Page 2: DeVos Portland Arts Orgs on Social Media

Agenda1. Why bother? 2. How to do it? 3. What to post? 4. When to measure? 5. Q&A

DeVos Institute, October 2014

Page 3: DeVos Portland Arts Orgs on Social Media

Strategy

@devonvsmith

Page 4: DeVos Portland Arts Orgs on Social Media

who’s your audience?

how can you provide unique value to them?what do you

want from them?

Page 5: DeVos Portland Arts Orgs on Social Media

social media isn’t one-way

communication.

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social media doesn’t

sell tickets.

Page 7: DeVos Portland Arts Orgs on Social Media

social media isn’t

a coupon.

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social media is a

conversation.

Page 9: DeVos Portland Arts Orgs on Social Media

social media is cheap.

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social media is transparent.

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social media is social proof.

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social media is self organizing.

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social media is pervasive.

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social media is real time.

Page 15: DeVos Portland Arts Orgs on Social Media

how can the arts do it better?

Page 16: DeVos Portland Arts Orgs on Social Media

creativecontent

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personalrelationships

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experiencedstorytellers

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5 Productivity Tips

@devonvsmith

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just listen.

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plan ahead.

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post signage.

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ask for action.

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enlist colleagues.

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Social Platforms

@devonvsmith

Page 27: DeVos Portland Arts Orgs on Social Media

1.2 billion

1.1 billion

270 million

225 million

broad reach + imagessearch engine + related videos

you typically start here.

real time + journalists

quality images + narrow POV

Page 28: DeVos Portland Arts Orgs on Social Media

50 million

70 million

and experiment with these.young demo + narrow POV

behind scenes + craft projects

190 million

+ 540 million enhances search results

connect professionals

Page 29: DeVos Portland Arts Orgs on Social Media

ask questions.

Page 30: DeVos Portland Arts Orgs on Social Media

use images.

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use video.

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use links.

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use good news.

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use tags.

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use yourself.

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use illustrations.

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use the news.

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use data.

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Quality matters.

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Use your bio.

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Share a lifestyle.

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Use what’s available.

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Behind the scenes.

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Provide props.

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Show your progress.

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Share the love.

Page 47: DeVos Portland Arts Orgs on Social Media

Take a perspective.

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Engage with fans.

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Ask for support.

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Re-post fans.

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Ask for input.

Page 52: DeVos Portland Arts Orgs on Social Media

Cross promote.

Page 53: DeVos Portland Arts Orgs on Social Media

Run a contest.

Page 54: DeVos Portland Arts Orgs on Social Media

Tag partners.

Page 55: DeVos Portland Arts Orgs on Social Media

Make it easy.

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Take it offline.

Page 57: DeVos Portland Arts Orgs on Social Media

Use your brand.

Page 58: DeVos Portland Arts Orgs on Social Media

Multiple voices.

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Be playful.

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Show your space.

Page 61: DeVos Portland Arts Orgs on Social Media

Snapseed VSCOcam

Tangent Vintique

Diptic PicTwo

Phonto Photolettering

1. take photo

2. apply filter

3. combine

4. add text

Page 62: DeVos Portland Arts Orgs on Social Media

›❯ Character counts. 110 characters or less makes it easier for others to RT and add context.

›❯ Mentions. @mention other influencers to build relationships with them.

›❯ Favorites. Great to use as an introduction to yourself.

›❯ Link location. Typically best after copy, and before the hashtag.

›❯ Hashtags. No more than two. Typically not worth it to create your own.

›❯ Multimedia. Tweets that include photos get 1.5x retweets compared to the average Tweet.

›❯ Don’t bury the lead: Make your first four words count. That’s what people scan.

›❯ Emotion. Show your enthusiasm and passion for your work, and your personal interests.

›❯ RT in the service of a good cause. When used in moderation, it’s okay to ask for an RT.

›❯ Time of day. Morning commute, lunch, end of the workday, late nights.

›❯ Frequency. Several times per day, spaced out over time.

Twitter

Page 63: DeVos Portland Arts Orgs on Social Media

Measurement

@devonvsmith

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measure the fewest things

possible.

Page 65: DeVos Portland Arts Orgs on Social Media

faceb

ook.

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twitte

r.

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rowf

eede

r.

Page 68: DeVos Portland Arts Orgs on Social Media

icono

squa

re.

Page 69: DeVos Portland Arts Orgs on Social Media

Questions? !

slideshare.net/devonvsmith

“Social media is like teen sex. Everyone wants to do it. Nobody knows how. When it’s finally done, there is surprise it’s not better.” - Avinash Kaushik, Google